Royal Enfield Complaints & Reviews

The show room honour is living hell he doesn't know how to talk with custilomers.he is one of the most rudest person ever seen in my life. what a poor customer service.i m telling u this show room is not going to survive.it is the most worst ever customer service i have ever seen.they don't talk about problems what the customer is facing but very eager to argue....

I have bought classic 350 on 03/11/2015 from rr outomotive indore. From the starting engine generates tic tic sound. from service center they said this sound automatically reduced after 1000km but after 1 year engine still generate this sound. Every time when i went to servicing my bike i complaint against this sound but it still not resolved.
Please do somthing...

This is with reference to my booking made on 26-sep-16 for thunderbird 350 (Lightning green) in velavan motros, alwarthirunagar.

By 2nd week of october 2016, i had completed my process with hdfc bank personnel for ecs clearance. Earlier, by the first week of october 2016 i have already informed one mr. Jason (Who was initially handled my case) that i wish to take the delivery of the bike on 28-oct-16 (Considering our practice...

Hello sir/mam this is prabhat kumar nayak from tikamgarh (Mp), sir i have buy royal en field (Thunderbird) bike aprox 2 month ago from rimik moters, gwalior (Mp). But now sir i am faces lot's of problem in respect from your dealer side.

1. First bad experience is when a day i bought a bike from your dealer give me less quantity of petrol that the bike can't reach to the nearest petrol pump and its was very embarrassing movement...

Hi there,

My name is Lalit Shinde and have purchased Thunderbird 350 bike from ostwal showroom dwarka ( Nashik) . I have lots of issues with the showroom from very first day. At the first day bike had no fuel when i bought from this showroom, i had to towed till fuel station come up. Second issue i had that is when i came for first servicing then this showroom just applied wet cloth on the bike and said that the servicing...

Bullet 500 on february 2016. The chassis of the bike have a twist and leaning towards right side. I came to their notice but after the correction also the issue still continues. I saw 3 of my friends with the same issue. I need to know whether the company is not valuing customers money or not focusing on quality when the sale of the bike increased....

I purchased electro 350 CC bullet Chesis No.ME3U355COEC418098 and Engine No.B355 COEC 418098 from ASCO Motors, Delhi -92 vide Bill No.1157 dated 31.03.14. During the one year (guarantee period) no major mechanical and technical problem was occurred after expiring the guarantee period from 1st April 2015 noise of engine is increased and clutch plate along with Beam of the clutch plate has damaged twice and thrice within a 6 months. The bullet...

I am residing in Mumbai and had Purchase Royal Enfield Classic 350 (Ash Colour) in June 2015.
The bike was in perfect condition in the initial 6 to 7 months. I had no problem with the bike.
But after that, the bike started giving problems. The gears used to automatically change while riding. I got it serviced regularly to rectify that.
While returning back from office on Friday, the chain of the bike all of a sudden...

I am RE customer in pune location, I have classic 350 bike. I was given my bike for servicing month of july at that time toolkit was misplace because of mechanic mistakes, at that time service center manager told me that they provide new toolkit within week or in next servicing time, after that no of time I was reminding about toolkit to servicing center but till time I am not getting my toolkit. please give me proper solution. Is it customer...

I bought a Royal Enfield classic 350 black on 27 Sep 2016 . Its been more than 20 days I have still not received my vehicle registration number. When i tired to investigate today, I learnt that they have still not submitted my documents to the RTO. The showroom officials are not ready to accept their mistake and just giving lame excuses and asking for a couple of days since last week. The showroom's name is Siddh Auto, Kothrud, Pune....

My royal enfiled classic 350 got missing and i had consulted the bullet dealer (s.s.motor)calicut twice and not get solved the problem...i guess they might changed my number from the list to stop calling from bullet head.pls do something to resolve this problem...im fed up with this situation and company has not even called me regarding service...they are so irresponsible...

Dear Sir,

With reference to captioned matter I had problem in drum of my bullet since Jan 2016. Same was complained online and attended by shri aditya manager from naranpura service station. It was crucial matter as due to that drum issue my brother was met with an accident. I also met with accident in January 2016. Mr aditya positively attended our complain and told that we will change the drum. After that they had given...

I Purchased new RE 350 Std model on 10 Feb 2016 in your showroom Motor India Kolhapur. 3 free servicing and 1 Paid servicings were done. my bike's clutch wire often
cut per thosand kilometer. My bike's current runnig is 7300 Kilometers. Clutch wire is cut Four times in the period of last 6 Months .latest clutch h wire was cut today 15th oct 2016 While riding Satara to Nandani . I am not satisfied with your Royal Enfield's service....

Dear sir/mam,

This letter is to bring you inform that the problems in my bike after had servicing. I did service on the following date 24.08.2016 and facing problem since after that. The description for the problems I am writing in detail as below:

1. When we increase sound then an unwanted noise is being produced and it also increases as we increase the speed. For the better understanding, I can give you some...

Please help...
It's been 2 months I took new royal Enfield classic 350 bike. I paid totally 1.6 lack but haven't received any document from showroom except a small receipt.
I tried contact kandiwali voyage motors so many times but no response. I got bike without petrol and without any accessories. I'm in trouble now hence need help.

Thanks in advance!!!
Mangesh Chande.
[protected]....

I just want to make complaint regarding royal enfield employees Mr Abhimaniyu from mumbai mahim branch PR Enterprise prop. Sameer Malik, Mr Abhimaniyu dont know how to talk with the customer if customer have some queries regarding their bill or service invoice, for 7 hours i was there in the service centre i have seen that his behaviour to customer is very rude i m very upset....

Sir/madam, I am Santosh Dhavali from Dharwad Karnataka, I had booked my classic 350 from Motor India Kholapur since 4 months back and booked silver color, all billings made for silvers color and I got delivery on 10th of October 2016 as chestnut color and still I need silver. Please can u help me or contact me from higher authority persons. Please resolve my problem Still I need Silver color...

New registerd (750 km) bullet standard 350 after the first service running time sudden braking the vehicle gear liver slip in out side and vehicle not moving they are repairing the vehicle they tell me i am paying 2000 rupees they have no warrenty for the issue they are telling sudden braking time vehicle skid and that time the gear shaft disconnected in gear liver verry low quality meterial use in engine royal enfield is cheating all over...

I

This is to inform ROYAL ENFIELD and log a formal complaint regarding the issue which happened with my new royal enfield classic 350 black which was purchased 14thSeptember 2016.
There has been some issue with the chain and the chain spocket frequently it gives some sort of different kind of noise as well as cranking sound which lead may to the breakdown of the vehicle and the sound and vibrations indicates that there...

I had given my Enfield for servicing at kerala state and calicut district . There are 3 service centre here and I had given my second service at LUHA AUTOMOTIVES and there service was too poor and what all we are telling them to.check in our bike that they are not looking at all, next tym I had given it to BLUE MOUNTAIN AUTOS, evening when I had gone there for taking my.bike after service, the person who was aged between 19-21 (I dont know...