Royal Enfield Complaints & Reviews

I had given my Enfield for servicing at kerala state and calicut district . There are 3 service centre here and I had given my second service at LUHA AUTOMOTIVES and there service was too poor and what all we are telling them to.check in our bike that they are not looking at all, next tym I had given it to BLUE MOUNTAIN AUTOS, evening when I had gone there for taking my.bike after service, the person who was aged between 19-21 (I dont know...

We did the 4th servicing in the service center and after that we are facing the problem in meter some water droplets went inside and due to which the parking light is always on. When we went to the service center they are charging high due to delay of 10 days aprox for the 4th servicing as we were out of station. Vehicle covered around 6000 km. And because of this problem there is a sound coming from the vehicle....

Dear Team,

This is to inform you that i have purchased Classic 350 ash model royal enfield from Eicher motors on 14.07.2016.
From the purchasing of my bike, i am facing lots of issues.

Now in continuation of your service quality, last 10 days back i got accident and for claiming my insurance claim i have submitted my bike on 5th of Sept'2016 and raised an insurance complaint. After several follow...

Hi i am sachin kanse, purchase a classic 350 (Black) from a authorized main dealer eicher pvt ltd. Bandra mumbai of royal enfield. They delivered me the bike on 23 sept 2016.
After 4/5 days from delivery date, it's hydraulic tapit was sound vary badly. It has multiple problem i didnt pay 155000 for this sound and not for repairing a bike again and again i want solution. This is my second bike and both are facing same problem...

Dear sir/mam
It is here by informed to you that i am a existing customer of royal enfield. I have a complain that i am belongs to guwahati assam and my dealer name is sahila situated at vip road guwahati where the condition of toilet is really very very dirty which is not at all possible to use. So i request you kindly take necessary action to make clean....

During my third servicing at royal enfield's service center in miraroad (Unisons automobile) they disabled my front disk brake which was perfect before the servicing which could have costed my life as i rammed into an autorickshaw and ended up paying for his broken mud guard (It is then when i realised that my front disk brake was not working). I took the delivery at 7:00pm 5thoctober2016 (I gave it for servicing on 02october2016, i was committed...

I using electra byke since 2012 and covered 150000 kms in 3 years. Recently engine oil leakage is started in my bike and bike is given to kushalnagar service centre for servicing and oil keakage problem attending on 4-10.2016. Till now it has not been attended. No one responsible person is ther in kushalnagar service centre. My work is complitely depend upon my byke. Please arrenge one responsibilty perosn and expert mechanic to kushalnagar....

I have given my bullet classic 350 on 4-10-16. They told they will deliver the vechile tomorrow. I have also asked about the spare availability. They confirmed the spares are available. So i give there. Now they say spare not available. And they return me how i give them my bullet and told me to pay 1600 as service cost. The vechile is not washed and the compliant parts are not removed. Because of delay in service i want to cancel my ride...

Hi readers, it's my own experience with hsr service station. I used take my for service every month with appropriately 1000kms what i used to complaints that won't resolved till date. My complaints will not like major one and i'm really unhappy with general services at this station. The service in this station is damn waste and i recommend everyone don't take a single chance with this station and enjoy your re ride....

I am a RE customer, my bike is Electra 350. I bought my bike from Marikkar Trivandrum, Kerala. They are not treating the customer well. They change my bike's horn, after PDI they didn't wash my vehicle and the service engineers are not good at all. After the service there is no service engineer to deliver my vehicle, and i didn't get the complaint explanation....

I had booked ash white classic 350 in March. They didn't reserve my bike and asked me to pay full amount so that will reserve the bike. its been 1.5 month since I paid full amount. Daily I am calling them, they are saying we will confirm you once we receive. Its been 1.5 month, I am wondering not even single bike has in this period? priority at least should be given who has paid the full amount. The interest is just accumulated to them ....

Hi this is Arun R and my bike numb is tn12 b 6996, ...

After my complaint in consumer complaints on Aug 26, 2016, a staff named Naveen Dass from Aravinduja Motors Private Limited (Katupakkam) called me and transferred the call to one Mr. Narendar (General Manager). Narendar promised me that he would rectify all the issues and will also replace the battery, electrical wiring, tools box and will also preform a complete service....

Hi !
I am Prosenjit Naskar, purchase a Classic 350 (Mint) from a authorized main dealer- "East India Agro Industries Pvt Ltd" of Royal Enfield. They delivered me the bike on 6th july 2016.
After 4/5 days from delivery date, it's hydraulic tapit was sound vary badly. I'm calling the sale executive too many times of the dealer. He send me the service Centre of the authorized main dealer- "East India Agro Industries Pvt Ltd"....

I am lineesh and i purchased a std.350 from pinnacle royal enfield. i am totaly dissatisfied with the sales team for handling to me as a customer. they are not gave the registration papers on time and not provided the bank seal and signature in the registration forms so i cannot register my vehicle with in the temporary period. i need to pay 2500 rs penalty for the delay submission which caused by the dealer. the staff behaviour was totaly...

Tik tik sound from inside the engine. When i am talk about this with company they ask me to contact with service center and i am go there and no response from dealer and mecanics and ask me this is not my fault. My bike is 08/2016 model aa this problem is from starting royal enfield give no reponse. I'm complaint last time after this i'm register case in court. If royal enfield read this call me for full information about problem and dealer...

Hi,

This is anurag saxena, i have royal enfield thunderbird 350. I have buy this bike last year. And in the first service, i can't get the satisfaction. Everytime i was going to my service station, the told me new things. For example my last service they want to cluch whole assemble and before this service they change my chain set and now this service they want to change chain set again. Also on my last service the change...

Im in a mess after i bought this bike in the month of may 2016. From the 1st day i had so many problems which i waited and dealt with till the 1st service. Then after the service i still had the same issues so i had complained and my bike was re-serviced. I thought that was it but then the scilencer of my bike flew off on the street and my brakes failed even when it hadn't rained, my leg guard has never been in place from the 1st day...

Dear sir/ madan

I bought continental GT ( MH 46 AT 9319) on 20 june 2016 from Nerul, Navi mumbai showroom.
Presently from yesterday my bike handle is wobbling( shaking ) so badly iam not able to ride. Same problem was discussed with shirawane RAM enfield service centre. I was in impressed that handle parts covers in warrant, but service guy says that 'if bike was 1 month old it is covered in warranty."
I thought...

Team,

I booked Royal Enfield Classic 350 Ash colour on June 23rd 2016 from Synergy Auto Inc, Sakinaka, Mumbai, India.
I got a call on July 30th 2016 from synergy auto team stating that bike has been allocated to me and that after full payment, i will get the bike in 15 days time frame. I did full payment on 1st august 2016 however its 20th September today and till date I haven't received my bike. Synergy team kept giving...

I gave my bike for service at CVS service station on Sankey Road Bangalore, however to my surprise there were scratches on the tank and front mudguard when i went to pick up the vehicle. I was told that it would be rectified by free repaint or refinishing. Its been almost 5days now and i still haven't received my bike and when I call the service station firstly the person didn't answer calls and on my 4-5 the try when he answered he said...