Royal Enfield Complaints & Reviews

I had bought a new Thunderbird 350 motorcycle from the authorised dealer Pratik Motors of Royal Enfield which was given to me on Sep 5 without necessary RTO registration. While buying I was asked of everything being completed before delivery and at delivery time promised that registration will be done in 3-4 days at the maximum

I have paid the full amount and have been chasing the dealer daily but the RTO registration is till...

I Purchased My Classic 350 On 4/07/2016, However I Am Really Disappointed
To Do So As Since I Have This Bike Its Making Weird Sound, I Have Asked The
Dealer To Fix That However I Am Not Getting Anywhere. The Dealer And
Mechanic Said Once 1st Service Would Be Done The Sound Will Be Fixed
However It Was Not Later He Said Ride It For Miles Then It Would Be Stopped
Still Its Not So He Asked To Leave The Bike...

This is jitesh shah here from mira bhayandar, thane district, mumbai
I buyed the himalayan and gave the bike for 1st service while giving the bike the bike was in full condition and just the gear liver from where we shift gear was little bit bend and i advised the workshop to get the gear lever in same dimension as other bike.
But the executive working in unison automobiles mira road broke the complete gear lever from chassis...

I have purchased a royal enfield classic 350 classic ash in 2015 from royal enfield show room at, shop no. 6 & 7, imperial plaza, 27th & 30th road junction, linking road, opp. Bandra hindu association, bandra west, mumbai, maharashtra 400050 in only three months i faced a problem with my bike there is an issue with engine noise. When i showed dealer the issue i m facing he showed me ishna wheels serivces center people they opened the entire...

I got the message from the company and you have send me the number of sonia rana might be she is working in this organization. when i called up on that number one person picked up the phone and talk so rudely that i am thinking to cancel my booking. this the services you are providing and this kind of people u employee in your showrooms. sir you please go through this matter....

Very Bad experience from the start. i purchase royal enfield classic 1feb14 around six month time tour touch complaint started at back mudguard.

service engineer said just we adjust shocker height from outside with extra part i said ok because they have no more option at company part.

after 15000 km he said chain set change

i do same change chain set change .

write know i am at...

Hlw mne 350cc classic jind gill automobile se purched ki, 20/8/2016, ko, vha custmer ke sath baat krne ki tamiz nhi hai kisi salesman ko, or bike ke liye phle custmer ko bulate hai, usko majbur krte hai ki, bike ki assriuss yha se lo, like leg gard, alowwheel, or wo bhi market se double price pr, sale krte hai or na hi uska bill dete hai, uske bad bhi in one week usme dobara problem ho jati hai to khte hai ki, sb ke sath hota hai asa, very...

I bought a royal enfield classic 350 cc bike on june 9th 2016 . on the day of delivery, the st.mary's motors -the dealer, gave me a low quality studds helmet . when i asked for enfields helmet he said it was not freely given . But, now i was informed by a friend that enfield has started a policy for giving its riders orginal helmet from april 2016 and many of my friends have recieved it and ... I was tricked with a low quality helmet...

Hl,

I have recently (3 weeks back) bought Thunderbird 350cc in bangalore rajrajeshwari nagar, but from the day one I am facing the some sound near tank and it was informed to that particular branch nothing is worked out, still I am facing same issue. Simple Royal enfield will tell they have 150 year of motor cycle that i don't belive it, because now a day the service is worst and the quality is reduced when compare to old...

I bought the Thunderbird 350 in the month of September 2014. Ever since day 1 the meter buttons and the meter itself has been a problem. I complained about it and got it changed in 2015, yet the meter buttons continued to give me problems. I informed the authorities but they didn't change the same. I didn't complain again as at least with lot of push it used to work. Now it does not work at all. One of its premier features, the hazard light...

I have got my TB350 serviced today.

Out of 4 main issues, 2 issues haven't been touched at all. I was the last one to go out at closing time and even though TB have been spoiled. After rear wheel bearing change its creating weird noise now.

My TB was far better before servicing and now looks like full of issues in couple of hours of servicing today.

Dhone Automobile Kasarwadi successfully sold...

I have booked a Royal Enfield thunderbird 350 Stone, In accordance to the policy of Royal Enfield its completely refundable. I have the refund slips which says the amount will be refunded with in 20-25 working days. I have filed my refund request on 7/07/2016 but still haven't received my refund.

They are giving a new excuse everyday.

Address:
GR 01, Ground Floor, Multiplex Block, Select City Walk Mall,...

Dear sir/madem
With a very heavy heart i am writing this mail, as being a royal enfield lover since my childhood it was dream to own one. I am extremely disheartened with the experience as it has killed my thrill and joy of making such a heavy investment of my hard earned money with your bike. I feel so saddened to say that this has destroyed my faith to a great extent in this age old legacy.
Since the purchase (Two years only...

Hi all,

My name is sumit bhadauria. I booked a bike at nerul showroom, navi mumbai, with the booking no# 000580. I have been to the showroom for couple of times and asked for the cancellation of the bike before few months and i have given all my details including my bank a/c # and said that i will be getting the cheque in a month. However its been more than a month since the cancellation request. I spoke to multiple persons...

Dhone service center of kasarwadi was so bad, , I serviced by bull one month before, , , after doing wash of bike they have not spray lubricant to chain, because of that chain sprocket teeth was broken and also chain was damaged, when I talked with manager of service center of dhone kasarwadi he was so rude with me, , he is not ready to accept their mistake..then I meet to showroom manager Santosh, he came with me to talked with manager of...

I am having tunder bird 350 cc. Last time i serviced my bike in coimbatore peelamedu service center. Last week my bike back wheel was unexpectedly punjured at the time of 23:00 in service road near by tirupur. I was alone i don't know what to do in that time. I try to check my tool box for remove the tier from the bike. Suddenly i was annoyed the tool box is missing. Until the third service tool box is present in my bike.
Ok i am...

I have purchased desert strome 500cc in march 15 and current milege is approx 2000 km. from last 6 month i am facing battery problem but when i went to your authorised dealer i.e santosh enterprises, bulandshahr, uttar pradesh for servicing thay told me that battery is damaged and i have to buy new battery. company like Royal enfield are using such a prduct which are not working even 2000 km.

secondly this dealer staff is...

Hi this is arun r and my bike numb is tn12 b 6996,...

I had given my royal enfield classic 350 cc for servicing and repairs at aravinduja motors private limited. But they had changed all my bike's original parts, now my bike became very worst.. I had driven near 30000kms..

And i asked them to replace that but there is no proper answer from them, treating me very badly, i lost my battery, near mudguard, chains...

I am Sreeraj R, and I have bought a classic 350 black colour bike from Unnoonny Motors National Highway 47, Madannada, Vadakkevila PO, Kollam, Kerala 691010 on[protected]. But they did not provide even a normal helmet for customers including me. In kerala, according to government rule for all bike showroom dealers they should provide a helmet when a customer is buying a new bike . I had asked them to provide a helmet and they replied royal...

I have purchased the bike on 19.04.2014, the problem of the electrical console, clutch wire breaking frequently, frequent drive chain loose, problem with the silencer corrosion, now the problem of the front fork leakage. I sincerely regret for being the owner of royal Enfield product thunderbird 350. so far I have spent almost about 30000/- in maintenance and now the additional 8000 for the front fork....