Royal Enfield Complaints & Reviews

The service is very poor. I had given my dessert storm for antirust coating. Within one week there is rust on the grills. Now after a month there is rust once again. The dealer should be penalised for such faulty services. Amount is already paid and as per the terms there is a warranty of 6 months. If called the service centre personnel ask us to deliver the vehicle and do not pick the vehicle from door step when the mistake is from the other...

I, Rajiv Bhasin purchased a bullet 500 cc from south delhi motors okhla on 8/8/2016 in Cash, there is some tappet noise in my bike in last 1 week so I went to south delhi moter okhla regrading this problem and they said its a general issue with this bike and deny to my problem so I request you to help me this case either i will go to consumer court waiting for your reply
Details of Bike
My Mobile No. [protected]
Engine...

I have purchased my RE classic 500 in Jan 2016 and giving loud sound with noise after six months when the engine starts .I have given the bike at the service centre (Nandyal, Kurnool district, Andhrapradesh)but they are taking too much time to get it approved saying there is a crank problem.Now 12 days passed away, still my bike is in the service centre, don't know when they handover it to me.Now I am thinking that I made a mistake if I would...

I have bought desert storm on 17.08.2016 from unit of eicher motor royal Enfield, geetanjali tower, Ajmer road, Jaipur . Dealer code is 100053 and my engine no. Is U5S5FOGH167045. It's only three day since I purchased my bike and I spoted change of color in silencer due to burning of silencer, seems it has some manufacturing defect. As I already intimated to dealer, but they did not pay heed to my problem and told me that we have heard such...

Hi i bought royal enfield classic 350 in month of feb 2016. Now its only 6 months and its like 14000 km i have ride it. The rear sprocket teeth of my bike are broken. It show a very poor quality used in the bike and when i asked them for replacement they forbade to do so. At the time of buying they were quite sure about the product quality is good and now it just a crap for me....

Sir...
I have bought re classic 350 at kumbakonam last year (05.09.2015). I have serviced my motorcycle as per the guidance given by the motorcycle company. Before one month i have done paid service in rooster automobiles which is located in my hometown (Karaikal). After one week from service the acid from battery has leaked and spoiled my engine's outline. So i have gone to showroom and asked for the situation, they asked me to come...

Issue : horn is not blowing if front or side lamp is on. Automatic start is also not working properly if lamp is on.

I've bought bike on 19th oct 2015 from dhone automobiles in pune. I got issues of battery discharge from 1st month itself. I asked the dealer and they changed battery. But again got same issue. After service its working fine for around 2 months.in february royal enfield dhone service station has changed battery...

September 2014 is when the journey started at 6;30pm when i picked my bike from south delhi motorcycles.

Front wheel rattling:-

10th day from the date of purchase which was 10 sept'14, the front wheel of my bike started rattling which i got checked close to 5 times at the service center (South delhi) and i was told that there is no problem. Eventually after a lot of escalation my bike's front shocker were replaced...

I am kabildev booked a classic 350 before 100 days at shrieff motors, coimbatore, the sales person promises while booking, they will deliver before 90 days, still my vehicle is not yet delivered, my loan process also completed payment done thru hdfc bank on 28th july, but no proper response from shrieff motors, i need a delivery before 17th aug'16, are cancel my booking and refund,
I suite a complaint against the same...

I just had my bike serviced from Barnala autos ludhiana and i am highly disappointed because they had charged me for inapplicable things.
1. Bike goes to right side while they have charged me for ball race kit and wheel barring.
2.Clutch does not work properly, while they charge for the clutch wire.
3.Chain spray and chain dust removed was charged in the bill while nothing is done to the chain, its still rusty.
4.They...

This post is in reference to my second free service experience at Voyage Motors service station Kandivili west .After properly abiding to the norms mentioned regarding run in period details and other details regarding precautions to be followed while starting the bike and other bits of information I was extremely satisfied with my experience riding my first enfield classic 350 bike until I gave it for second service clocked at merely 2500...

Hi below the details of my bike,

Chassis no me3d4a5c1ge001556
Engine no d4a5c1gd001838
Model 1800019

I never wanted to write this mail but then the product you have created have forced me to do so.
I loved the bike you have built, its awesome fell in love the first sight and started to loving it more as the days went by. Then by 500km i came up with the crazy irritating noise later got...

I went for the service of my bullet bike few month back to the sadguru service station, badgaon badrak, pune maharastra but shortly after the service i was getting error so i went again for they didnt rectify the error. I was also getting error in the starter so after few i went to a different, which is far service station.
After examining they said the wiring in the starter was wrong that cause the damage.due to the ignorance of sadguru...

Meter reading of my classic 350 is fast then actual reading. 1km distance showed 1.1km. It mean 10% then actual reading. I changed the meter but the problem is same. Actually this problem is with every meter of royal enfield motarcyle. So i requested royal enfield to solve this problem. I talk to your engineer but he cant behave well and said the meter is going as on, no meter is accurate and 10% up down is possible. I[censored] dont satisfy then...

I bought a brand new royal enfield standard 350 bike from unnoony motors kottarakara on 4th august 2016 by full payment...when i bought it from the showroom the machine is not like a brand new bike..it comes with full scratch in the front and rear mulguard and fuel tank..and the from the second day on the 5 th august there i noticed a huge leakage in the engine...i know this was a major engine issue and i informed it to the royal enfield...

A bike was booked against payment of rs. 5000/- as per booking order no. Mentioned under subject.
Booking was cancelled within stipulated time period.
Now about six months have passed but the refund is still awaited from the company of repute m/s royal enfield.
This is inspite of written assurance. Please refer below appended emails;

From: vivek r
To: harish kumar
Cc: [protected]@gmail.Combr...

Hello,
I am not at all satisfied with my new royal enfield classic 350 silver it sound is verry different from other bike i bought it for 1 lakh 43 thousand i want my bike sound to be same as. New bike whenever i go to service center they make meh fool nd they say your bike is fine i want my bike to be replace or company should fix watever problem is in my bike....

My bike was not getting started on 3rd Aug, thus I called Voyage service centre. They send their mechanics who said I will be charged with additional 300Rs for break down other than service charges. After taking bike to service centre, they gave me a list of things that needs to be fixed in order to ensure that I don't face any issues in near future. For which they charged me RS 7300 Rs. out of which 4500 is just labour charges.
br...

I Bought classic 350 in 2014, Completed 13000 kms till date .
During the second free service at Nagole service center HYDERABAD, i complained about A LOUD Cracking Metal Sound From The Engine, While Having A Cold Start . I Have Complained The Issue At himaythnagar Service center also, Including Where I Did Three Of My Services ( Nagole Hyderbad). They Had The Reply As It Is Common For UCE Engines, Especially For Classic 350.
...

I gave my classic 350 for service at Kavery Roay enfield, G-22, Satymev Complex, S.G. Road, Opposite Gujarat High Court, Ghatlodiya, Ahmedabad, Gujarat 380060... on 30.07.2016 at 9.45 AM. it is a normal service need to do, some oil changes and a company part which is rusted need to change and a special noise from engine is coming, , bike is not start easily, just we explain them to do all this thing. and a job card maker understood all the...