Royal Enfield Complaints & Reviews

Hi, i am deepan i have given my bike royal enfield classic chrome 500cc for a service. While getting back the bike the dealer has charged me for air filter which i have not requested. With out intimation they have changed and made lot of searches on the bike. When i asked the mechanic says the person who took the bike and made charge sheet was absent and they won't be response for the scratches in the bike....

I purchased my bike from haridwar agency..i live in muzaffarnagar u.p.
My bike has some problem with injector..and is not responding..technicians at muzaffarnagar agency are not able to sort it out..the bike is just 8 months old..sort out my problem..n train them properly..
Unsatisfied customer
Please make sure you don't loose your customer.
Its not a cheap bike...

Dear sir, i bought a new classic 350 bike from royal enfield in october 2015. now it has covered a distance of 9000 km. 2 days before when i was riding the bike, there found some slippage in chains with sound and when checked it was found that 6 teethes of sprocket (rear side) found in broken condition. i bought this bike for rs 1, 51, 000 and for this cost it should give some minimum life to its parts. i am completely unsatisfied with this....

Dear sir my bike registration number is mh47 j 1211 i bought this bike in 24 novenmer 2015 and after 7 months i found sleepage in chain i found my 15 teeths broken. its only been 7 months and this bike didnt give much time to its parts. a low cost bike give more time to their parts then this 350 classic. these types of parts in royal enfield really disappointing....

I have booked my re himalayan on may 02 in i speed motors, no 29/13, medavakkam tank road, ayanavaram, chennai - 600023. i was promised by the sales representative (brighton karthick) that the bike will be delivered to me in 45 days, but till date i did not receive any further communication from the dealer or so. i feel that they expecting a call from the actual customer? when i called to the center they say that, we will arrange something...

Dear Sir, I bought a new standard 500 from royal enfield in november 2015. Now it has covered a distance of 8000 km. 2 days before when i was riding the bike, there found some slippage in chains with sound and when checked it was found that many teethes of sprocket (rear side) found in broken condition. I bought this bike for Rs 1, 80, 000 and for this cost it should give some minimum life to its parts. I think the low cost bikes available...

Dear Representative,

The complain I have is
1. With regards to the Paint quality on the Fuel Tank of Classic 350 ASH color. A few weeks back some petrol spilled over on the fuel tank and remain in that condition through out the night. Next morning I try to clean it and I see that the tank has turned yellowish. That color is not going at all. I got the Polish and Coating as well done but to no use. And the issue will...

I brought a Royal enfield classic350 on
1-1-16 it getting rusted all over parts and I complained to them they ignored that and I made 3 services complaining about mileage after each service it is becoming worst than before and that to those sounds from tank and suspension it is horrible, to say that royal enfield is good brand it's just a mad thing, worst company not responding to our problems and making us to pay money for your nasty...

Unseen case and not even heard about this but it happened. i bought reds and it was just 2 months and was riding on a highway in mumbai was on speed 60 kmph, i went through a small pot hole the bike's front wheel went through without any hassle but the rear wheel got a impact and the spoke which connects the drum (cast iron) it just got broke, 4 spoke point got broke and even the wheel got a bent. my friend was seated he weighed just 65 kgs....

My bullet 350 std run only 9200km and found 3-4 teeths of rear sprocket tear off. since i was taking a regular care of the bike and regular chain cleaner applied even after so much care and very smooth driving i got this problem. bt the service centre people telling this is due to lack of maintenance, but in my case its not the exact reason bcz i am using royal enfield since 10 years nd know how to take care of my bull. i love my bullet so...

I bought a royal enfield thunderbird 350 asphalt. I went for my 1st service. The bike was out the next day. I expected a very good service but i was wrong. The bike handle made some sound and my leg guard was wobbling. I felt that the leg guard wasnt there to guard my legs but to hurt them more. I went for a re-service and then said everything was checked. A week later when i am on the road my silencer fall off and i had to get hold of that...

I have given the bike for service at venkataramana automobiles pvt. Ltd. On 16 june 2016 and received it back on 18 june 2016. When i received the bike, it was informed to me that the water wash was not done, as there was some technical problem with the pump. I took a note on the receipt and agreed to come again for bike wash at a later time. When i tried to start the bike the bike was not taking self start. I asked the mechanic and he said...

Mehar ramesh
To customerservice
17 hours agodetails
Dear sir,

Refer job card no: 49169

Vehicle no: tn38cc/8338

Date of service (Given) 19/05/2016

Service engineer : dinesh [protected]

Customer name: g. Krishi kanvas

Service point: peelamedu, coimbatore.

Sad, sorry, bad to inform you, this is my sixth bullet, and riding...

I got a new RE classic approximately 4 months back, and till now i was really happy with my bike. But from past couple of days i was observing some unusual sound while riding the bike. Yesterday when i was cleaning up my bike i found the regulator hanging down. On having a closer look i saw that the bracket on which the regulator is attached is actually broken. And that bracket is a part attached to the chassis. I cant believe that a great...

Sir, I am antony from trichy - tamilnadu –india.i own a bullet 500, 2015 model.recently I ended up with a problem in the self start and and some noisy parts. I gave the bike to OXINA motors on[protected].they said that it should be replaced under the warranty to fix the noise.i told them to fix it and they called me by 2:00 pm the same day and told that the work is done and I can collect my bike.when I went there I noticed that the problem...

Hello
Im g. Kiran kumar reddy,
Residence of vishakhapatnam

Booking reciept no - 954

Booking executive - mr. Durga

Manager of servicing - mr. Gopal

Md of saran motors - mr. Vamsi

Vehicle registration no - ap31da 9334

Chassis no - me3u3k5c0fe779119

Engine no - u3k5c0fe779119

Model no - 800631

Model...

A) From the day one using THUNDERBIRD 350, I was suffering a gear shifting problem. i.e: while shifting gear downward[protected] a heavy noise use to come out from the gear unit. I used to get this noise not all the time I shift gears but very often.
B) I had informed the showroom where I bought the byke at the time I got the registration and other documents, but they said ‘since this is not a major problem keep continue riding and...

I was given my Electra for second service after receiving of no of calls from Service Center works manager on 21.6.2016. They told me that vehicle delivered on the same day. But on evening when I we went for delivery that female works manager at Service Center doesn't respond up half an hour and later says polish spray not available we can't deliver the vehicle. on second day also same problem continued. I asked to deliver the vehicle n she...

(S r motors) nagarabhavi bangalore

Booking no. Bkng[protected]

Booking date. 29/04/2016

High prearity mail...


Dear sir...

This is really irresponsibility works from showroom manager i was booked royal enfield classic 350cc bike on 29/04/2016

The showroom manager mr. Ramprasad. Ph: [protected]... He committed for me with in a month (30 days)...

I went to service center 3 times for same complaint. Every time they said, problem resolved. You won't feel the pain here after. All the three times three different supervisor"S approached me. From my point of view issue is with fork. But they changed the handle bar twice. Still I am feeling the pain in the right shoulder. My father had old model royal Enfield and i am not newly riding the bullet.
I want to change the front fork assembly...