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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield Phone Numbers

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+91 44 4223 0400
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+91 44 4201 1719

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Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 140

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R
rajkamal manimaran
from Bengaluru, Karnataka
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Chain sprocket breaking

Address:560038

I bought a royal enfield classic 350 on october 15 2015 . i have completed just 4850 kms yesterday . But i had been getting a tapping sound for the past three days and when i took a look i found that the tethers from the chain sprocket have broken . I bought a royal enfield for the quality of the bike and its parts but now i dont feel the same way . When i approached the nearest service station and asked about that they told me that it does...
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A
Abhilash P Krishnan
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Poor customer service and untrained sales team

Address:Thane, Maharashtra, 421203

Hello,

I'm writing this due to the bad customer service provided from the dealer. I'm a seafarer and I would like to own this vehicle because it is the one of the most oldest motorcycle company that manufactures excellent motorcycle like bullet.
I have booked royal enfield Electra 350 twinspark on october 2015. I was planning for installment payment, so before booking the model I asked the sales person that nri account...
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V
valent1957
from Hyderabad, Telangana
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Bad Performance by enfield bike model GT Continental registration no 2999

Address:Chennai, Tamil Nadu, 600032

I am Xavier, In the past I have used Royal Enfield bullet for 20 years and covered more than 5 lakh km without much problem, recently I have brought newly launched vehicle by Enfield, GT CONTINENTAL, expected same performance, this vehicle is one-half years old, having basic design problem, since, the day brought this vehicle is having series of problem every time I was asked to bring the vehicle to your OMR service center, after the service...
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V
vaibhav270
from Noida, Uttar Pradesh
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Negligence in servicing my bike and poor response from service centers

Address:411012
Website:Royal Enfield

I bought my bike(Royal enfield classic 350) from "Nand Enterprises" Satara and within 1 month of my purchase my bike started facing self start not working issue. i gave my bike to Royal enfield service center in pune(Address: Rahul Chambers, Old Mumbai Pune Hwy, Kasarwadi, Pimpri-Chinchwad, Maharashtra 411034). They gave me a reason saying my bike has rectifier issue, so i asked them to replace it as my bike was into warranty period. i got...
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H
Hakim Saifee
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About price of spares parts

Address:Akola, Maharashtra, 444107

Hello sir/mam, i have an Royal infield tb 350 bike and i purchased the self starter kit which they sold me to 4713 rs but these kit are avaipable in marcket for 2700 only, isnt it wrong? We come to belevence not for stold out, please quary this other wise i will go through information act

Delear name:Bhans Auto mobile
City: Amravati,

My self:Hakim Hussain
City:Murtizapur,
Dist:Akola, br...
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N
nanmanu
from Patiala, Punjab
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Tyre puncture and lunch break; polishing

Address:147001

I had taken my ThunderBird500 cc for repairs on 21-Mar-2016 at Royal Enfield's authorized service station in Patiala. My RE Thunderbiird (500cc) registered no. is "UP-16 AY 6213" and is registered under the name Nandita Sharma Lamba.The agency had NO facility for puncture repairs, I had to carry the tyre assembly to a puncture repair shop.When I returned no one was present. Lunch time. Even aftre a long wait staff returned but did not start...
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Address:Erode, Tamil Nadu, 638001
Website:royalenfield .com

My name is r. Selvaganesan . I have booked vehicle in erode senthil murugan auto agencies .Royal enfield bullet classic 350 black at the date on 25 /11/2015.They told me 2 or 3 months for a delivery till now they wont call me .Last week i went to showroom they told me next slot is coming on saturday .Then i call at saturday morning to office.They told me the slot is not coming to showroom then i ask when it was come they told me this month...
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K
kishor kumar pd
from Lalgudi, Tamil Nadu
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Wheel balancing

Address:639005

Dear sir,

I have recently purchase a thunder bird enfield bike TN-47AH-3498 in murugam motors karur. while before purchasing they are not allow to choose a bullet and we are thinking that royal enfield not cheating with the customer. while drive after their delivery the front wheel balance is very poor and I am shocked with their performance. another day I went to show room and they said in the service time we will correct...
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K
katarisridhar
from Mumbai, Maharashtra
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Services of dealers

Address:Visakhapatnam, Andhra Pradesh, 530026
Website:royalenfield.com

1) i have purchased royal enfield 350 elktra on 19 march 2016 from delear cidanta gajuwaka, visakhapatnam andhrapradesh, 500026.
2) we have some respect and faith on royal enfield and the services through these dealers are making us to feel that royal enfield is making fools to the customers.
3) my vehicle was handed over in this condition. my vehicle was stopped after 2 kms from show room due to lack of petrol, tail light...
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आनंद पाचपुते
from Meerut, Uttar Pradesh
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Bike engine problem

Address:Ahmednagar, Maharashtra, 414701
Website:ROYAL ENFIELD

Comming water in bike silencer this problem told many tims in showroom and complent online on royal enfield page but any company person cant help me last 8 month i am complent my problem in showroom...
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L
Lalu ea
from Adur, Kerala
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Engine inside tac tac sound produced

Address:Ernakulam, Kerala
Website:Engine sound produced

Iam purchased a classic 350 in date November 24 2015 .in completed in forth service. Running km in 11864 today produced a sound in engine
Dealer name:Sanjo motors
Karukutty
Ankamaly
My name Lalu
Mob:[protected]...
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S
S J S Ludhar
from Bemetara, Chhattisgarh
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Floating Bush premature failure

Address:Mohali, Punjab, 160071
Website:Royal Enfield India

I own a 1970 model RE Bullet maintained in excellent condition. Recently I got the engine overhauled for which I had to collect all the requisite spares before opening up the engine. Since all spares are not readily available, I got FLOATING BUSH & some others from Manchinda Autos Chandigarh (authorised dealer)in Sep 2015. Later I got engine block (sleeve), piston, etc in Nov'15 and got the job done in Dec'15. The engine has run only about...
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M
Manikumar Nani
from Mandal, Gujarat
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Classic 350 black delaying delivery

Address:East Godavari, Andhra Pradesh, 533101
Website:royalenfield.com

Respected Sir !

I am p.manikumar rajahmundry E.G.dt, AP .I have booked Classic 350 black in Sri Ram Automobiles, Rajahmundry on 29th december 2015 in demo outlet that time ur incharge told to me who can booked in outlet we will arrange below 2 motnhs but still we dnt get byk . They told that Still I haven't recieved the bike yet. When I ask them about the bike they are requesting us some more time. The showroom dispatch incharge...
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V
vishalsonu
from Jalandhar, Punjab
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Very bad quality service from service center

Address:Jalandhar, Punjab, 144033

My bike no is pb08da 4794. A lot of of time i went to navyug service centre and told my problems but they are vry careless persons. They dont care thier customer. Last time they dont fit my bike's eingne bolt and then i tol they did nt worry about it. It is vry horryble. This not a good company services shameful service from company service centre....
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M
madhia
from Kolkata, West Bengal
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About registration

Address:755001
Website:Royal Enfield Custmor care

I have purchaged a royal enfield bulet (Electra 350) on dated 25/01/2016 from birendra moters jajpur road odisha and i have paid my rto registration fees to birendra moters that day but till to date ihave not received my regisration no....
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A
Arunpatekar
from Gurgaon, Haryana
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Compulsory sale of accessories with bike

Address:Aurangabad, Maharashtra, 431001
Website:Royalenfield.com

I want to purchase classic 350 Royal Enfield in aurangabad maharastra. S K Y S automobile aurangabad is charging extra amount of RS.6220 for accessories like legguard and silencer COMPULSORILY.
While Company and other dealers give this as optional purchase....
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S
sanal7080
from Ernakulam, Kerala
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Delay of replacement part @ royal enfield brand store edappally

Address:Ernakulam, Kerala, 683501
Website:royalenfield.com/locateus/dealers/royal-enfield-brand-stores-kochi-kerala

Sir,

Myself Sanal Kumar S (+91 [protected]) from Eloor, Cochin, Kerala

Complaint against:

Royal Enfield Brand Store, Edapally
25/85A, Opp. Indian Oil Petrol Pump,
Koonamthai, Edapally,
Kochi, Kerala 682024
Phone:[protected]


I have requested for a replacement of SHOCK ABSORBER (Front) for my Bullet Standard 350 which i bought in 2014 June...
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S
sethu vinod
from Perumbavoor, Kerala
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Standard 350

Address:Idukki, Kerala

Hi am sethu T Vinod. This To Inform That Royal Enfield, Veliyath Motors Thodupuzha, Kerala have poor and irresponsibility customer service. I am writing this email with deep frustration as its very disgusting. I Have Booked Standard 350 Cc . After Walked-In to the showroom many times Am Not Able To Get Any relevant information. After my request they called me the showroom and said give the vehicles but all parts are buying from this showroom....
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P
pintupaul1984
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Washing problem

Address:Darjeeling, West Bengal, 734001
Website:royalenfield.com

Sir,

I want to inform you that the washing problem, no water pressure machine in siliguri royel enfield showroom. (Address: Pratap Market, 2nd Mile, Sevoke Road, Near Anandaloke Nursing Home, Siliguri, West Bengal 734001)


So i want request you please solve the problem as early as possible.

Regards,
Pintu Paul
Mb-[protected]...
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S
Sarang Khadtare
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Faulty product/ cheap quality

Address:Yavatmal, Maharashtra, 445001

Dear Sir,
I am Shashank A. Khadtare from Yavatmal Maharashtra. Sending you this mail as cheap quality of product delivered to me from Royal Enfield. I have bought Thunder Bird 350 stone on 11 Feb 2016 from Aaditya Riders Pvt. Ltd., Yavatmal. This was the fourth bike of Royal Enfield at my home. I have Classic 350, Classic 500, Thunder bird 350 (Marine) along with my new Thunder bird 350 (Stone).
I am a die hard fan of Royal...
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