Royal Enfield Complaints & Reviews

My bikes battery is getting down every time I ride my bike with lights on I have complained about the same to the dealer in ujjain (m.p) but they are unable to resolve the same here as the workers are not trained from Royal Enfield but they are trained from Bajaj and the dealers behaviour is also not good towards its customers most of the owners here in ujjain are complaining for the showroom management and also they unload the vehicle from...

Hi, bike was taken by RE mechanic around 2 weeks back, still d bike is not serviced n returned back


There is absolutely no feedback from d dealer

Pathetic service - Technique motor Iblur, Bangalore...

I m ravi chautala ...meine bullet khareedi 20 oct 2015 ko ..iske engine mein se bahut tez aawaz aati hai ...jaise train chal rahi ho ...jabki humare ghar mein aur bullet bhi hai unki awaz ekdum silent hai ...mujhe iski awaz bhi sikent chahiye meri bike ka no hai DL14S 4335 BRIJESH KUMAR KE NAME SE HAI...

From very first day when I purchased my bike(Thunderbird 350 MH-12 LZ-5567) from RE, I am complaining about Engine & Forks noise. But problem is not yet resolved.
RE had made multiple attempts of engine repair to solve engine problem.
Below details of engine repairs has been done by RE.

1 : - First Time Changed Upper Part Of CYLENDER HEAD And Changed TAPPET Setting With few Oil Filters(15 Days Plus).
2...

I am wishing to buy a thunderbird 350. I am a native of Trivandrum. Firstly I contacted concept motors, Kazhakoottam. I aked there to contact a executive to collect the advance amount from me. And they didnt contact me till this date. Secondly I contact Marikkar motors Trivandrum. They are compelling an amount of rupees towards logistic charges. Kerala Government banned the unnecessary charges. Thirdly I contacted Sivaji motors Karamana....

COMPLAINT

To,

1) Dheeraj (Store Manager - Erragadda Hyderabad)
2) Mr K Murali Krishna, Area Sales Manager - Telangana
3) S. Sandilya, Chairman
4) Siddhartha Lal, Managing Director & CEO
5) R.L. Ravichandran, Executive Director
6) Priya Brat, Non-executive and Independent Director
7) M.J. Subbaiah, Non-executive and Independent Director
8) Prateek Jalan, Non-executive...

Worst and pathetic pre-sale service in royal engineers royal enfield showroom at uppal, hyderabad. Royal is there in their name but not there in their behaviour nor in their business.

They are not the dealers. They are the brokers for some local financier. They allot vehicle only to those who opt for finance from that financier only, so that they get a commission from the financier. And the interest charged is also higher...

Hi everyone,
I am Pavan Patidar.I purchase royal Enfiled 350 CC bike.almost 9 month before
.i have lots of issue with Royal Enfield comapny which not provide good Service for Customer.
and hise Servie centre guys has bad attitude.and not his cntre guys not talk in
poper ways.

my Request to all my Customer please do not suggest any one to buy royal enfield

Thanks,

Pavan...

Dear Sir,

I have raising the complaint of engine sound during the second free service and also in each service till date. Presently the same problem exist in the engine. In second service the have changed the cam wheels, for an month the sound was minimum but then after it again came to the same position.

Please look into the matter, and try to relsolve. This bike was purchased on 20th Feb' 15 from Sanjeevni...

Sir,
meri bike no DL-1SY 2519 jo maine[protected] ko kharidi thi. meri bike ki bettary kharab ho gayi hai. kal jab me kays auto near gujranwala town pr apni battery ko lekar gaya to wahan pr computer operator hemant ne bola ki jahan pr aane service karvayi hai wahi pr hi bettary problem solve ki jayegi. uske bad jab me amar auto near jhilmil metro station pr gaya to waha ke manager ne bola ki jis showroom se bike kharidi thi wahi...

I m complaining about my royal Enfield bullet classic 350cc I brout new bike from tecnic motors from bangalore . I purchased new bike on19/06/2015 some issues frond in my bike I m telling to service manager but he is not concertrating . But vehicle is in 2years garante.so royal Enfield company should call me....

Dear Sir,

I have force to change my chain sproket for the 2 nd time as my bike never cross 19000kms i doudt the quality of the product and the manufacture. I am not sure why this company is not taking any step to address such a poor quality of product delievered to the customer. I am not sure why no action as taken to address these prolong issue.

Its really hard to say such wondeful product running with poor...

I purchased 350 enfield classic bullet last year.Since 500km my bullet engine started making dity sound.I complained about my problem regulary during servicing and other days but the problem was solved temporary very time and every time i have to face the problem.During my bike warranty i kept telling about my bike problem to every reponsible person of enfield company but it was not solved.Now my bike km is 14000 and i have kept it in my...

Sir,
I had booked bike with relience motors jammu. When i askng my currnt bookng status the dealrs manager abused me infrnt of evryone. I m really vry hurt.. Is this the way company treat its customers?
Customrs actually dosnt valur your dealers ...
I m really disapointed and want comanpy to take immediate action pllzzz...

I had given my enfield classic 350, bike for 3rd free servies
and the they have not done the servies properly and they did not contact me about the servies...

I buy a bullet STD 350 UCE.After that I ride 800km then faced a lot of problem by swing arm bend, electrical complaint cause burn of fuse.so I request to company all the peoples give respect to the royal Enfield but now the bullet have no quality yet all so respect is also going like that.So concentrate the quality of body material, wiring etc....

I Own an Bullet Electra, All The Services Are Done On Specified Time at Authorized Dealer.Two three Days Before I Noticed That The Rear Wheel Of The Bike Is Wobbling And Was Shocked To See Multiple Spokes Are Broken And That To In Normal City (Kochi) Conditions.I think almost 70-80% of the spokes are broken. And yesterday[protected] I took the bike to the service center, they told that there is no warranty for the spokes.They told me that...

Within 10 days after the repair work done in DHONE Service center the Gear shift lever has been found completely broken. ( See Pic attached )
Is this is the quality supplied by Royal Enfield?
The Bike has not even completed 3000km wherein the same problem has occured 2 time within 15 days.
This concludes there is major manufacturing defect in the Vehicle.

When running on Highway the vehicle lever has broken...

In month of Nov I have purchased a Royal Enfield. The Gear Lever is coming out.
The Dealer DONE PUNE tried to resolve the issue but the problem is coming again & again....

Hi, I bought my classic 350 9 months back and completed 8, 400 Kms. Almost 16 teethes of chain sprocket are broken. I am highly unsatisfied. I was using a Honda Unicorn prior to this and I used it for close to 10 yrs, covered 85, 000 Kms. I had to change the chain sprocket only once. RE spares are of very bad quality. When I checked with service center for a replacement, they said they would have replaced it if this has happened within...