Royal Enfield Complaints & Reviews

Dear. Sir or mam.I recently bought(14 dec2015) tb 350 stone black i ride only 5oo km, but recently I found the engine was dig badly sound, and last week i was serviceing den 2 day latter the big sound showed up. I know sir you help me plz. Service center boy chittering me. I pay full of cash 1.62 lak. Only 25 day the sound is hurting me. Plz sir exchanged the bike. The bike sound video capture me. I m not very good in English so if you understand...

I recently purchased desert storm 500 from ABC MOTORS TIRUR dealer and I met an accident and I gave bike for service and I am really sorry to say that the behaviour from the side of staff they don't know anything about the product and services and their behaviour towards customer they don't know how to behave while attending customer and while calling and all so really I really feel now to sell my bike...

MOBILE NO [protected] . My bike has an wiring defect. every service i complain about it they resolve it and after 3 to 4 mths the prob reocures.. i complain it to the dealers service manager he said we cant give any permanent solution but are ready to give 6 months warranty for the wiring job they wil do.. i have contact teritory service manager. he said the same. so what should i do. if the prob reocuresthe main problem is the company had...

Dear. Sir or mam.I recently bought(14 dec2015) tb 350 stone black i ride only 5oo km, but recently I found the engine was dig badly sound, and last week i was serviceing den 2 day latter the big sound showed up. I know sir you help me plz. Service center boy chittering me. I pay full of cash 1.62 lak. Only 25 day the sound is hurting me. Plz sir exchanged the bike. The bike sound video capture me. I m not very good in English so if you understand...

My name is bharat jagwani I purchased classic 350 blk on 31/07/2015 from Dhone Automobiles Pune from FRIST DAY I have knocking problem in engine 5 to 6 times i give my bike to they service center n from 20/09/2015 till 08/01/2016 was with them but my problem was no solved I am not satisfied n when I give my bike for service at 500kms n they return my bike at 1400 kms n they don't solve my problem n I asked them y u used my for 900 kms they...

Hi, i have purchased RE tn01ay4789 thunderbird 350 es marine in june end 2015 in velavan motors greams road, Chennai -06, i have done my 1st free service in same company service center which is in chandhok center anna salai, mount road, chennai, after that on 04/10/15 october my vehicle met with an major accident, at that time i have sent my vehicle to the same branch ie. 05/10/15, service adviser name tanizh mobile num: [protected] job...

Dear sir, I have taken my Royal Enfield classic 350 cc in February 2014. within two years my silencer got rusted and cracked from inside. I cant understand why this happen, such a prestigious company is giving this type of products to me. Please revert back sooner. Regards Dheerendra Rawat vehicle no: MH43 AQ 8425...

I am writing this mail regarding complaints about the dealer “Kaizen Motors, Vytila, Cochin.”. I am having one classic 350 and I have given the bike to the dealer 2 weeks back for changing both rims. But today I have noticed that they haven’t change the front rim. They only change the rear one. But they charged for both the rims. This is not acceptable and I want proper explanation for this issue. I have several bad experience from...

M kshitiz chauhan from rohini i purchase a bike electra 350 blck colour in evening nd after 15 mins i observe der some noise problem in d bike. I went bck to d dealer showroom but dey refused to chck it and making excuses dat its an ordnary thng nd it often comes We r not at ol satisfied wid d bheaviour of manager named NEHA pls tke a strict action regarding tht . She said we r nt tk it bck nd we ll send it to workshop My question se why...

Hi, Santosh here, i have bought TB350 on 23rd of Nov, and had faced a serious problem with the way it delivered. I have even discussed Problem with Robert-Before sales regional manager This problem was discussed with Nitin Gupta- After sale area manager, as he was suppose to give me contact of Before sale area manager(Ramesh) but even the same with him. Below image is about the conversation with Robert-Before sales regional manager I'm...

Model : 2012 On 3rd service(after 9 months o[censored]sage) when I contacted Service engineer of St.Marys motors Chittoor road, Ernakulam for rust issue on silencer, they told that now a days the build quality is below average and they are getting more complaints like this but we don't get any replacement from company. Most of the people are modifying/altering the silencer so they are not aware of this issue. Contacted Mr.Bino P Job, Territory...

I i'm very much disappointed with the pathetic service from one of Royal Enfield Authorized service center. The staff are very reckless and irresponsible with customers. I gave the bike for service and its been almost 3 weeks but still it is not done. The service manager is giving all false promises. he told that the bike is ready for delivery for 4 times, like a stupid i traveled 20 KM hoping to collect the bike but all the 4 times...

I have booked a std 35utc from synergy motors sakinaka .The only reason being it is a authorised showroom thus hoping to get a clear picture rather involving any agent got through them to be said product.while booking was given a clear picture about the bike and when asked about the delivery was told it could possibly arrive as soon as possible and for giving a great ashority that the bike would be giving before or your bday thus was very...

I bought a Royal Enfield TB 500 on[protected]. Its 10 months over and my bike got breakdown 3 times on road and i have to toe it to the service center. The reason is FUEL PUMP NOT WORKING. The service center guys says they changed the fuel pump, but after changing also why this is happening again. I dont want this bike. Please replace it or find me a permanent solution. Dlr NM : 100073 Owner: vishnu s ph:[protected]...

I have a query regarding customer service..my bike has odometer reading of 3500km and bike is brand new only 3 months old. When i have given it for service it was good but after service its engine was making noice. I think that my bikes new parts of engine are replaced with older parts.. And i am not satisfied with customer service of jogbala motors pvt.ltd. ajmer.. My bike is new and it started appering old by making engine noice although...

As i purchases classic 350 in Bangalore.till i run over 600 km there was no any problem.in the bike..once i given for 1st service in Bangalore cvs motors the problem started..there s huge sound while shifting there gear ..and cam wheel also got loosen and there is a lot of sound in tat like tik tik..which irritates many times i wen to service centre they will see and repair next day again the problem is same...there is lot of problem in gear...

I want to complaint against royal enfield. I purchased a royal enfield – Electra 350 in February 2015. I booked this bike in December 2014 to deliver on 13th February (committed on booking slip) two days before my engagement/Ring ceremony and the booking amount was RS5000. On 13th feb 2015 I didn’t received it they told me that I had to call them before two days of delivery so that they can arrange it however my loan was already funded....

Respected sir, i bought royalenfield electra 350 bike last year 2014 september, continusely servised in the autharized service centers near my town.Already informed to the service centers peoples about engine noise and vibration.And also some of the accesories rust formed.Pls do the further clearence...

Hello, I have a thunderbird 350 it has just completed a year in may 2015. I had digital meter issue before bike completed a year and also informed the dealer regarding the same. They said they dont have meters in stock. So i emailed Royal enfield customer care service email id. They gave me a contact number after a week and several emails to whom i contacted he said they will get meter in two weeks but it is been a month now and there is...

Hi, i brought 350cc standard on 20.10.2014 in Coimbatore hopes branch now i complete 15000 km now is starting problem in chain sprocket teeth was brooking continuously really i unexpected this from royal enfield . i dreamed royal enfield was such a very good and big quality brand but now i thinking i choose wrong brand . small brand two wheeler chain sprockets are giving long life and good quality . thats all not brooking . we paying more...