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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 146

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S
sandeep99garg
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Poor quality

Address:New Delhi, Delhi, 110035

Tank, removed all paint/coating from inside, Why a big company Royal Enfield of India make poor quality products. it have replaced few month ago when, under warranty, but after four, five month again paint removed of new tank. Is Royal Enfield product life only three or four month? i am asking for about four month for replace Tank.but nothing answer from your side....
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P
Pomesh Rahangdale
from Bengaluru, Karnataka
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Classic 350 bike

Address:Nagpur, Maharashtra

Sir myself Mr Pomesh Rahangdale, purchased Classic 350 maroon on Date 15 of april this yr .After 4 months, battery stopped to work .So because of it was in garantee period, i have given that battery to showroom for exchange, but still after two months passed, i am waiting for new battery. No one gives me satisfactory answer to my quries .Lot of times, i asked in showroom . Sir please help me 😢😢😢😢...
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A
anantkd
from Pune, Maharashtra
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Battery Charging issue:-

Address:431601
Website:www.royalenfield.com

From the purchase of new bullet classic 350, i have done servicing two times at nanded (Maharashtra), At the time of servicing i have complained that battery charging is failure due to wiring problem... and vehicle is getting kickstart. That's not self start... At first servicing, they have replaced the battery with a reason that battery failure and in exchange, they have given new exide battery. After some days, the new exide battery also...
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V
vincent legouri
from Bengaluru, Karnataka
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CVS Motors

Address:560094

I purchased a Royal Enfield this year on September. They gave me an option to receive the bike early by ordering Military Green color. During ordering i confirmed on the color on document and they confirmed its green. as there was delay on delivery, they said the kit is sent from company and there is a delay. On arrival of bike i noticed it was painted and when i asked they said its one year warranty for painting. They charged me 20 K extra...
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Address:Pune, Maharashtra, 411019
Website:royalenfield.com/locateus/dealers/dhone-automobiles-rahul-chambers-pune-maharashtra

Date of incident:- 18/10/2015
client number:- [protected]/[protected]
description of the issue:- I suppose to get the delivery of my Classic 350 on 18/10.
so I had received a call from showroom on 17/10.
When I went to collect the bike, it was surprise that the bike was not available in the showroom but they had to take from some other place in Pune which took another 1Hr:30 minutes approximately.
there is...
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I
imran4420
from Mumbai, Maharashtra
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Defective bike - two wheeler sold

Address:Thane, Maharashtra, 401107

Product - Royal Enfield bullet electra 350cc
Chasis number - 703840
Purchased Date - 15th April 2015
Dealer name - Unison Automobile Mira Road East
Consumer name - Imran Shaikh
Number - [protected]
Bike price - 1.36lac
Bike number - MH04GX4420
Problem - The bike is giving problem since the day it was delivered .
The detail incidence of the event of issues are described belowbr...
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Z
zakirusman
from Manali, Himachal Pradesh
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Thunder bird 350

Address:Chennai, Tamil Nadu, 4000008

I have purchased thunder bird 350 in mumbai MHOI 9791 within five days engine start vibrating and more voice then normal i went to the service center twice they made service twice but the problume is still there as i have paid them as per billing ans nothing is free in the name of free service kindly pay attenion as my bike is under warranty ..my mobile number [protected]...
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L
lighthouse
from Chennai, Tamil Nadu
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Did not accept my bike for service

Address:600053
Website:www.royalenfield.com

Hi I own a royal Enfield electra I took it from AkG Motors, Redhills They was a message to leave the bike for service today(20/10/2015). The managers and staffs did not assure the delivery date after service. They told it could take 3 to4 days for free second service . And more over they were not polite to the customers even managers are rude towards customers . I couldn't service my bike on scheduled date I took off to service my bike...
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S
shashank0077
from Noida, Uttar Pradesh
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Vacillating attitude of showroom staff about complaint.

Address:110092

I purchased a royal Enfield classic 350 in the month of may from Kay's auto New Delhi today after 4 months i am facing problem about battery so i contacted workshop of above dealership they asked me to bring the battery on the next day to workshop i did the same but unfortunately when i reached there they started to shirk and asked me to come on next day....
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D
Deepu Krishnan
from Thiruvananthapuram, Kerala
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Classic 350 chassis bend

Address:Thiruvananthapuram, Kerala, 695032

I booked a classic 350 on April 14, and after 5 long months waiting I received my bike, which is a defective piece. The handle was having some issue. Had an alignment issue. After rectifying all these issues after first service, I realized that the bike is having a chassis bend. Could anyone tell me what to do?...
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R
rohan1803
from Mumbai, Maharashtra
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Customer service/genuine parts

Address:Mumbai City, Maharashtra, 400059
Website:royalenfield.com

I had purchased my Bullet on 23/08/2014 in Mumbai. The dealer is SYNERGY AUTO INC based in Saki Naka, Andheri East Mumbai. It is RE Electra 350. A brand new bike. Unfortunately it had gear issues. It used to skip gears. Then the bullet was given at SYNERGY AUTO INC service center. They informed me that it was a company defect and that they would replace it without any cost. They promised to repair the bike in 2 days. I went after 2 days....
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R
rohan1803
from Mumbai, Maharashtra
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Customer service/ bike parts issue

Address:Mumbai City, Maharashtra, 400059
Website:royalenfield.com

On the 21st of September, I had sent an email concerning my RE Electra & a complain towards the poor customer service. Till today I have not got any call in regards to the complain.
had purchased my Bullet on 23/08/2014 in Mumbai. The dealer is SYNERGY AUTO INC based in Saki Naka, Andheri East Mumbai. It is RE Electra 350. A brand new bike. Unfortunately it had gear issues. It used to skip gears. Then the bullet was given at...
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C
Carzy80
from Mumbai, Maharashtra
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I have book a bike in madras motor madurai but didn't get a bike.

Address:Madurai, Tamil Nadu, 62500

I am Amuthan from madurai, I have book a Royal Enfield 350 classic (ash (white) ) (Booking ID BKNG[protected] on 6th july 2015 at Madars Motor Madurai. The sale personMr.selvam ([protected]) from Madars Motor has promised me that with in 90 day the bike will be delivered but now he is telling reason such which color have booked has not arrived have my weeding on 19th Oct 2015 . i have already mention that am booking vehicle for my wedding...
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C
Chinu Garg
from Jalandhar, Punjab
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Shocker's problem

Address:Barnala, Punjab, 148101
Website:www.royalenfield.com

I am having a bullet 350 standard model.I am having a unusual noise problem in shockers. I have visited 5 times to my nearest service station Magan autos Barnala 148101(Punjab) .They always try to satisfy me with only fake commitments.I m facing this problem since the date i own this bike. Kindly take the need full action or i will go to the higher authorities or to the judiciary.I'll be very thank full....
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Address:600069
Website:royalenfield.com

As per my RE Thunderbird usage experience in past 4months (bought it @25th May, 2015 in Aravinduja Motors), i faced a lot of issues in bike and incapable of service delivery. Dealer : Aravinduja Motors Bike No: TN 85 - A - 8998. Model:800898 - ES Marine. Address : Kamala Gardens, Mount Poonamallee Road, Kattupakkam, , 105, Mount Poonamalle High Rd, Kumananchavadi, Poonamallee, Chennai, Tamil Nadu 600056. Landline No.[protected]. Until...
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G
Gaurav Sodhi
from New Delhi, Delhi
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Dont care about the consumer at all

Address:New Delhi, Delhi

Showroom people having full of attitude they nt talking even in the straight manner, they are not even providing the service kit onto me on same day even when i visit again on the showroom they said plz take it on another day we dont have right know when i force him to provide me then he try to see the kit and they have it, also when i go to service centre the service guys also having the same issue, also they took full payment of my bullet...
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M
Mithilesh Patani
from Mumbai, Maharashtra
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Bike petrol tank fully rusted in just 9 months quality issue

Address:Mumbai City, Maharashtra
Website:Www.royalenfield.com

I had purchase my royal Enfield on 2 Jan 2015 and my bike petrol tank is fully rusted I had complaint to service center no proper solution i m very upset with quality which royal Enfield bike given to me after spending 1.5 lack just few months back...
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B
bhaskar das das
from Patrasaer, West Bengal
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Socket jumper

Address:Kamrup Metropolitan, Assam

Sir I change my socket jumper (royal Enfield 350 classic) on 25/9/2015 ... But same problem is runing... So I go's to Tezpur Enfield care for servicing... Then I see there r one plastic pipe in the left side jumper... Sir plz solve my problem......
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C
Chethansharma
from Bengaluru, Karnataka
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New Royal Enfield Classic 350- Battery Defect and Bad Service

Address:Bangalore, Karnataka
Website:www.royalenfield.com (Royal Enfield-Eicher)

Royal Enfield(Bullet)- Was my dream bike and with lots of struggle I had purchased Royal Enfield Classic Silver-350 on January, 2015. Problem:-1 [protected][protected] Its been just 7-8 months i have brought the bike, Battery is now completely dead. When i ask the service center guy about the battery issues, he was not having any convincing answer and he told, daily at least there are minimum of 5-6 such battery issue...
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V
Vinay15965
from Mumbai, Maharashtra
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Fuel tank and mud guard change after deivery

Address:Bangalore, Karnataka
Website:royalenfield.com

During the delivery on my Royal Enfield Desert Storm 500, since there were too many scratches on the fuel tank and mud guard, the sales manager promised me to replace the parts within 2 days after delivery. But since then nothing has been changed from them. I am calling them everyday and their response is "we do no have any vehicle for delivery. please wait". And from last two days, no one from the service are answering my calls. Please find...
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