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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield Phone Numbers

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+91 44 4223 0400
1079
417
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+91 44 4201 1719

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Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 147

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A
Ansarajju786
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Worst show room services

Address:Tiruvannamalai, Tamil Nadu

AKAN show room thiruvannamalai...last month[protected] i purchased royal enfieild classic 350 black they said at booking time ( on april month ) we would be give you your choice model of bumper but when bike delivery time that bumper is out of stock there show room then they said and promised me to with in a week we ll arrange your bumper but still no response for there so kindly taking care of my mail as a complaint ..and also many time...
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J
Jayesh Vilavath
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Service center

Address:Bangalore, Karnataka
Website:www.ssmotors.net

My bike(kao5jf 6869) got break down 2 months back, near rt Nagar and took it to Mehboob garage rt Nagar.they said rr router has burnt and been replaced, still the battery indication was blinking, so they said to take it to royal Enfield Service Center at bannerghata road to do mapping. When I took the vehicle to bannerghata service center for mapping, they said the battery is not charging, so asked me to change the battery. After replacing...
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K
Kunal khatri
from Mathura, Uttar Pradesh
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Defective motorbike.

Address:Jaipur, Rajasthan

This is to bring your kind notice with my utmost disappointment, i had purchased a Royal Enfield Classic 350cc from the Dealer "Aditi Motors, Jaipur" dated 27 November 2014. Since the date i am completely dissatisfied with the motorbike & services. I have reported the matter to the dealer several times but despite all my pleadings they have not made good the defect which is indeed regrettable and highly unbusiness like. Issues with the...
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Address:Ernakulam, Kerala
Website:www.royalenfield.com/

Dear Sir,
It is with deep regret that I am sending this mail to inform all designated authorities about the atrocities committed by St. Mary's Motors. I am extremely shocked at the poor level of customer service offered by St. Mary's motors .
Kindly allow me to state all the details from that fateful moment When I chose to book a Royal Enfield.
On 23 November 2014, I paid St. Mary's Motors, Ernakulam a...
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B
Bhaskar Joshi JÖE
from Mumbai, Maharashtra
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Poor response by service centre in changing battery of Royal Enfield Electra

Address:Nainital, Uttarakhand

I went to Suri Sales Pvt Ltd, Ranibagh, Haldwani for servicing of my Royal Enfield Electra Motor Cycle. The battery of vehicle was in excellent condition when it was handed over for servicing. But after servicing, when the vehicle was returned back to me, it was found that Battery was discharged. And they are not changing the battery. Hours have been passed but they are not giving any positive response nor changing the battery....
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B
binilprasad
from Bengaluru, Karnataka
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Thunderbird 350cc breakdown on next day of delivery due to faulty relay.

I got delivery of a Thunderbird 350cc on 24th September 2015 from Sairam Autocraft, Mahadevpura, Bangalore. On the very next day, while riding, the bike started giving strange sound. The bike ceases to switch off even after turning the key to OFF position and burning smell also came. I took the bike to CVS motors, Palace road, and they identified the issue as faulty relay cable. It caused the battery to drain completetly. This happened the...
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S
sachu_micromax
from Noida, Uttar Pradesh
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Poor quality bike delivered and cheated by the dealer - prince motors

Address:Chennai, Tamil Nadu
Website:royalenfield.com

Hi,

I am Sachin Prabhakaran, and I bought Royal Enfield Classic 350 from ' Prince Motors, Safiya Building, BOC Road, Palakkad - 678014, Kerala ' for Rs.138828 on 16th June 2014. The Engine and Chassis number are as follows " ME3U3S5COEE474384 & U3S5COEE474384 ". From day 1, i had self start and little tappet noise issue for which the dealers said its there in all Royal Enfields and this is how they...
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R
rishabh singh bishnoi
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Royal enfield classic 350

Address:Ajmer, Rajasthan
Website:indian consumer complaint

Sir my bike battery leaked about 10 days i daily complaint at showroom in jogbala motors but no response my chamber cover is totally damaged n battery cover or tool kit box all are damaged n my bike is only 1 month 20 days old no one can response i think you will solved my problem other wise i will complaint on the consumer court...
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H
Hari sudarsan
from Mumbai, Maharashtra
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Poor service and poor quality

Address:Coimbatore, Tamil Nadu
Website:www.royalenfield.com

Hi this is Hari sudarsan from coimbatore ( [protected]). I bought CLASSIC 350 BLACK 11months back from Royal Enfield showroom coimbatore. From the date of purchase i am facing only problems with that bike. i have registered this complaint already in this site 8 months back, so that i got call from the service manager but the issue was not sorted. Normally the service will be every 3months or 3000 kms but i will be taking my bike to showroom...
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V
viraj.limbadia
from Ahmedabad, Gujarat
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Faulty Engine

Address:Chennai, Tamil Nadu
Website:www.royalenfield.com

I am a Viraj Limbadia from Ahmedabad, Gujarat. I am Using Royal Enfield Classic 350 (Registration no:U3S5CODB234425) purchased in March 2013, from Sarabhai Motors, Ahmedabad. From Last few days i had an unusual knocking sound from the engine, which on inspection at Sarabhai service centre, Ahmedabad was informed that the CRANK of my engine had issues and they need to work on it and was given a initial cost of minimum 15000/- rupees for...
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A
Anubhav Rajauria
from Mumbai, Maharashtra
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Non performance of the Bike

Address:Gwalior, Madhya Pradesh
Website:www.royalenfield.com

Hi, I am Anubhav Rajauria. I purchased the Thunderbird 350 on 12/08/15 from Standard Motors Guna M.P. Engine No : U355COFF817293 Frame No:ME3U3S5C1FF235406 Dealer Code: 5047 After the 1st service which was done at Rimik Motors Pvt. Ltd Gwalior, I am facing the pickup issue. I have been to service centre for 2 times regarding this issue.But i am still facing the same issue. They says the pickup is all right but in actual i...
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S
sachinbhaubargal
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Engine vibrations

Address:Chennai, Tamil Nadu
Website:royalenfield.com/mobile/

Sachin Bargal [protected]@rediffmail.com [protected] Very much engine vibration that I can't see in mirror. Engine parts unbalanced or may be chassis manufacturer defect. If accident happens who will responsible ? Had complaint from 4 months. Now I am going to filing complaint in consumer court....
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Address:Vadodara, Gujarat

One of my friend has bought classic 350 on 30 / 07 / 2015. And which was sold to me on 10 / 09 / 2015 with 140kms running. Hence the first service was also not completed. On purchase i wish for the service of vehicle. So went to the service station with service book at 1030 hrs ( opening time is 10 am - 7 pm). I was denied by saying that without prior notice, we are not accepting vehicle. So i noted the booking no. S and called them plenties...
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A
Amith Koujalgi
from Belgaum, Karnataka
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Extremely poor servicing, irresponsible staff.

Address:Bangalore, Karnataka
Website:www.royalenfield.com

The Worst Servicing offered, Not Organised, Doesn't Treat Customers Well, Doesn't Listen To Customer's Complaints About The Vehicle, Never Rectifies Problems, Delays The Servicing, Cheats On The Spare Parts. I have had severe problems with the engine, the chassis and handling and I have been persistently getting the vehicle checked up and have addressed all problems to the service centres, but none of them took them seriously. I have tried...
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V
venkat666vishnu
from Lucknow, Uttar Pradesh
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Worse Service in Hyderabad

Address:Hyderabad, Andhra Pradesh
Website:royal enfield

Dear Sir, My name is A.V. Vishnu, from Hyderabad city purchased royal Enfield thunder bird 350cc from Royal Engineers, Uppal Hyderabad. At the time of Delivery they failed to deliver the bike on time and meanwhile i faced a lot of problems, but any how i got the bike on 05/10/2013. After the purchase i had some service problems in bike for which i went for service to the same dealer, Till now it has been not more than 2 years not only...
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N
nikhilks999
from Chennai, Tamil Nadu
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Manufacturing Defect

Address:Ernakulam, Kerala

I am a proud customer of royal Enfield but now I am feeling pity because of the low quality material used on my vehicle I facing very big problem due to Royal Enfield Company Using low quality equipments & Material used on Royal Enfield bikes. Now my bike runs almost 11910Km. Now I face the problem is that the exhaust has been broken while I am riding the bike and fell on the road without any accident. Suddenly I went to showroom (St Mary’s...
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R
Roshan Teckchandani
from Mumbai, Maharashtra
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Breach of Trust and misdemanour ,engine manufacturing defect

Address:Mumbai City, Maharashtra

Roshan Teckchandani contact [protected] 11th September, 2015 To, Royal Enfield, Eicher Group India, Subsidiary of Eicher Motors Ltd. Dear sir, Subject: Engine issue in 6 month old Royal Enfield bike This is to bring to your notice the severe disappointment I have received since the purchase of Royal Enfield motorbike, COLOUR: SILVER MODEL: Classic 350. I had purchased said bike on 30th January, 2015 after hearing rave reviews...
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Address:New Delhi, Delhi

Dear Royal Enfield, I request you to draw your attention to the issues which I am facing with my Bike Royal Enfield model Electra 350CC. I am forced to write this mail as my experiences with the Showroom and the service centre (located at Okhla) are not at all pleasant and satisfying. My bike is two months old and the saree guard installed on the rear side of my bike broke off around one month back. The saree guard acts as a support...
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V
Vishwesh Joshi
from Mumbai, Maharashtra
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RAM Motors Nerul Service Center

Address:Thane, Maharashtra

I Am Very Dissatisfied With RAM Motors Nerul, Navi Mumbai... On 14August'15 I Gave My Bike For Servicing & With Some Issues Like Noise From Back Wheel, Horn Was Not Working, Tail Light Not Working Etc Etc ... They Serviced Bike On Same Day & Fixed All Problem With New Material Like Horn Tail Light Etc Etc & Handed Over To Me But With In 2-3 Days Horn Went Off Some Cutout Problem ... Tail Light Not Working & Noise From Back Wheel Remain...
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V
vaibhav 08
from Kolkata, West Bengal
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Bastardization at "north delhi motor pvt ltd", pitampura

Address:New Delhi, Delhi

I was assured to get the royal enfield standard 350cc for 117800rs to which I waited for 3 months.
But at the time of delivery "7-8-15" when i went there to collect my bike I was shocked to see the prate behavior of the staff at "NORTH DELHI MOTOR PVT LTD, PITAMPURA"
They unnecessarily demanded extra 5000 rs .
How debasing is it?
kindly resolve to my matter as I cant tolerate such rude and flustered...
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