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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Tiruvallur District
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India
600 019

Royal Enfield reviews & complaints page 148

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A
akshuuu
from Mumbai, Maharashtra
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It is not working properly

Address:Pathankot, Punjab

My self baring is not work properly, a sound is coming when I drive i sent my bike two time in pathankot agency they take my bike 24 hours they call me next day but after that my bike is not repaired properly by that agency.I got again that problems.please i want my bike is repair properly otherwise i file case in cunsemuer court my bike detail PB 07 AU 0412 Classic Bullet 350cc silver colour [protected]...
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Bhupesh Patil
from Hyderabad, Telangana
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Regarding poor hardening of rim

Address:Pune, Maharashtra

A few days earlier my bike(classic 350cc) jump from a medium size pit on the road...that resulted into bending of rim of front wheel as well as rear wheel, having a reputed name ROYAL ENFIELD-made like a bullet...now i am embaressed that such thing happed with this bike.kindly take this into consideration....
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Raghavendra Bj
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Unusual behaviour of the Brand new Bike

Address:Bangalore, Karnataka

Hello My Name is Rakesh, I bought the Royal Enfield Classic 350 on 26th Aughust, I got a very bad experience, Let me share my Bad Experience. 26th: I got the delivery of the bike at 1PM and went my office safely, way back to my home engine started giving some bad strange sound, I thought may be fuel got over and went to Petrol bunk, I switched off the Engine but still the bike is ON then I removed the Key but still the Engine is ON for some...
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R
Rahul_tb88
from Pune, Maharashtra
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Manufacturing defect in Thunderbird 350CC November 2013 Purchase

Address:Pune, Maharashtra

I have a thunderbird 350cc which i purchased in November 2015. After just 2 months of running the battery of the vehicle died. I approached Platinum Auto Pune for the repairs where they said the battery will be replaced in warranty. I left the bike there for close to 15 days until he replacement battery arrived. The replacement battery lasted for 40 days and had to be replaced again in January 2014. This was my second battery. It lasted for...
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A
amitk.nir
from Mumbai, Maharashtra
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Worst Service!!

Address:New Delhi, Delhi

I bought the Bike "Classic 350 in the month of May 2015 from Lamba Enterprises Vikaspuri..When I went for first Service, the service advisors are forcing to take a VAS services..after denying this, they do not bother about the customer..Felt neglecting..when I got my bike after service the issues were as it is...When I went for second service the same thing happened...I made the complaint about the issue with the bike they called for fixing...
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Vinay15965
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The shipment is undelivered and there was no call facility as said

Address:Bangalore, Karnataka

Hi Team, I ordered one product from Royal Enfield online store on Date (08/26/2015) with Air Waybill No :[protected] & Order No :#3158. As per the mails EDD (Expected delivery date), it should have been delivered by, 08/29/2015. But, in the trracking it says, Undelivered. I did not recive any sort of telephone calls from the delivery person as well. Please check and revert asap....
+1 photos
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A
arshkhan
from Delhi, Delhi
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About to service

Address:New Delhi, Delhi

Dear
With due to respect i would like to say that short time ago i placed my bike to service center of royal enfield for service but after services and all works in bike done by your center i m not fully satisfied by your job and i found same problem still in my bike.
So kindly suggest me what would be better for me. The manager of center mr manoj didnt also response me good. Contact me [protected] soon....
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L
Lakshz
from Ernakulam, Kerala
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Worst Service centers in Chennai for Royal Enfiled

Address:Chennai, Tamil Nadu

I have experienced a worst Service been provided in Service center, labour who are available in service center are not rectifing or solving the complaints which was given by us when we give the bike for Service, am totally unsatisfied with the I SPEED SERVICE purasaiwakkam, they are very worst in service, where they have replaced the rear disk caliber for a cost of 15, 000 INR but im unable to drive the bike after replacement, because the...
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A
Appujohn84
from Chennai, Tamil Nadu
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Manufacture deficit

Address:Chennai, Tamil Nadu

I bought a thunderbird 500 cc like 5 months ago. The day I bought I went back to the showroom in 3 minutes that the bikes break system is not working properly. They said it will b ok if it runs some kilo meters. It been 5 months I went to the showroom for 4 times with the same complaint the problem wasn't fixed yet. What should I do ? I almost went hit some one for more than three time because of the inefficient breaking system...
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arjun kumar 12
from hiranagar, Jammu and Kashmir
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Crack on the upper layerof fuel tank mouth

Address:Kathua, Jammu and Kashmir

Sir, i Arjun Kumar Brother of Ajay Kumar who have purchased Royal Enfield From Lovish Automobiles, Kathua (J & K) as on 01 Nov 2014 bearing Chasis No - EL 115330 . 0n 29 July 2015 i was filling fuel in tank i saw that the upper layer of fuel tank mouth is getted cracked and on 12 Aug 2015 when i go for fourth service of my bike at that time i complain to the dealer against the above said subject. He tell me that when Engineer come to my...
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Address:Gautam Buddh Nagar, Uttar Pradesh

Sir, my name is anu singh and i bought my bullet electra black colour, chassis no. Me3u3s5coeh544666 engine no. U3s5coeh544666 model num. 861045 purchase 26 / 9 / 2014 but after 1 month my bullet have a lot of issue like oil leakage of engine head, poor pick up, vibration in my bullet at 6o kmph speed, i purchased my bullet shree mahadev agency noida sector 10 but there are no solution for my bullet and workshop owner not interested in my...
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Raja Gopinath K
from Bengaluru, Karnataka
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Bike Servicing

Address:Bangalore, Karnataka

Royal Enfield has a thinking that their part ends once the bike is been sold. There is something called Bike Servicing, which they are so reluctant to concentrate. I have owned quite some bikes of different companies but the worst and disgusting experience i had with Royal Enfield. Royal Enfield Mechanics are fit for nothing, they doesnt have even the basic knowledge of Bike Servicing. Then why does Royal Enfield need to have Authorised Service...
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S
sabupaul
from Palackattumala, Kerala
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Chassis cracked

Address:Bangalore, Karnataka

2011 model classic 350 chassis has cracked in normal riding conditions. In my life its the first time I hearing or experiencing it.Earlier I had a 97 model standard enfield did not face any kind of issues with it.New models are full of complaints. What does made like a gun means actually royal Enfield is cheating customers with the statement. I want the company to replace the substandard part that they fitted to my bike free of cost...
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S
Shrehan Ashraf
from Chennai, Tamil Nadu
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Very much Upset with you services

Address:Kolkata, West Bengal

I bought a royal enfield 350 cc from East India Agro Indus Pvt.Ltd three months back, I was so happy because this is 1 of the best bike I have ever bought but the experiences which I am getting from my bullet is really worse which is not expected.Unnecessary sounds are coming from the engines and I have already shown to your service centre (Austin Motors) they have fixed the problem but again it is started and now from most of my bike body...
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M
mayanksrajpoot
from Delhi, Delhi
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Bike Performance

Address:New Delhi, Delhi

I would like to share my experience with my Bullet Classic 500 . Its been only 6 months and i been facing problem since i bought . Chain set broken in just 4 months then lights, self start, kick start is also not working . On the sake of free services i have already spent more 10, 000 re yet . Their service center (Patparganj) also not co-operative ....
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sabupaul2002
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chassis cracked

Address:Bangalore, Karnataka

My 2011 model royalenfield classic 350 chassis has cracked and is now in the service centre.I was lucky to notice well before riding or else would have met with some accidents.I have never heard or seen any kind of this proble in any other bikes in a short period of time.When contacted the regional service manager for replacement he says the whole part and service should be bourne by the customer and company wont do anything.This is purely...
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P
Pradeep Garehate
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Noise from engine

Address:Jabalpur, Madhya Pradesh

Tik Tik Sound From Inside The Engine And Same Sound From Near The Headlight. I Am Talk About This problem many times but there is no response from the service center and dealer .my Bike Is 5-2013 Model .This Problem Is From first day when I bought my bike but Royal Enfield Give No Reponse....
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Rider seat Removal cable was damaged while buying my Thunder bird 350. But i have noticed it before my first service only. Worst PDI check up in the Peelamedu showroom. I can't remove my rider seat yet. Still spare is not available is the answer from the service centre. One of the worst service which i have ever seen. I don't have photo proof because i couldn't open the rider seat....
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S
srtsrtsrt
from Mumbai, Maharashtra
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Delay in delievery

Address:Chennai, Tamil Nadu

I booked a Royal Enfield Thunderbird 350 cc blue color at tambaram showroom chennai in the month of February. They said itd a waiting period of 2 months but even today (31st July) it is not been delivered. They say it will be delivered only in the month of October. Every time we call the showroom there's no proper response...
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victor salter
from Bengaluru, Karnataka
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Lack of Knowledge,

Address:Bangalore, Karnataka

My (Five) days old Bike Received on 20th July 2015 Royal Enfield Classic 500cc Silver in color is in the H.S.R SERVICE Station SR Nagar, Bangalore, Not even number plated, rode only 18KM, Bought in from HSR Store which is in Lalbagh Road, Bangalore What Happened? My old habit with previous Bike Pulsar 150cc keeping the wiping cloth just below the tank, did the same with my new Enfield (Incident date 24th July 2015) in the middle of Road speed...
+2 photos
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