Royal Enfield Complaints & Reviews

my name is dyaneshwar pachpute. i am from ahmednagar, maharastra state.as i have a royal enfield 500cc .the vehicle no. is mh-16 bk 303. i want to tell you that my royal enfield is knocking again and again . my bike is in warranty .my bike is travrled only 4689 km .i told my problem to authorised service centre at newaskar auto ahmednagar.i am totally disterbed with this bike .so please take quick action against it.i am very unsatisfied with this service of royal enfield. my contact number is [protected] and my email is [protected]@gmail.com

From the day i purchased my bike issues arise everyday and none is there to resolve that. There is handle issue with my bike for which i have gone to mayapuri service station 5 times and they always assure me it will be resolved but till now it is problem with my bike . Now a issue arises which is quite critical, it is regarding my odometer, once it was changed because it got faulted and it took around 2 months to get it replaced with new one. now the odometer issue arises again, i am fed up with my bike . so i want you guys to contact me and make necessary arrangements and resolve my 2 issues as soon as possible . Shashi Kinra [protected] DL 1SW8736

Every month there is some or the other issue in my bike. I have been paying for every complaints. But now its really not tolerable. While riding the chamber got broke and they are asking for 35k to replace it, wherein the bike has a warenty for 1 year and i still have 2 months left. Regn. No. : DL3SCT8138 CH. No.: ME3U5S5C1EH025880

Sir My name is Vijayan D S I am from Chennai. As I have a Royal Enfield Thunderbird 350 the vehicle number is TN72AU5252. I have give service on last Wednesday (17/06/2015) on The Legent Motors in sanatorium, Chennai. But their service was not proper at all they gave the bike Thursday (18/06/2015) with the bill amount of Rs 5791 the invoice no is SINV[protected]. On Friday (19/06/2015) I was traveling in the bike suddenly the back brake was not at all working after that I stopped the bike by using front brake. The next day I went to same service center I explained about the brakes service person was not at all serious about the issue then they makes me to wait for 5hours and they told me to come on Monday. Waiting for 5hours with out any result is not good and they have not taken the compliant properly. Today morning the called me and telling that your bike carpertor is not good so can we change it cost of 1200 Rs . so kindly take necessary action on the service center. D S Vijayan [protected] vijayan.has.[protected]@gmail.com

My name is gopal sharma. I want to tell you that my royal enfield is shuting down again and again. My bike is in warranty. My bike is travrled only 16000km only. I told my problem to authorised service center at mohan nagar, gazihabad that is sangam enfields. I also purchased bike from there. Before some time is also a problem came of cylinder kit i changed that by service center. I am totally disturbed with this bike. Please take a quick action against it. If you not do that. You take my bike to on road and fire it. I am very unsatisfied with the service of royal enfield My contact no. Is [protected] And my email id is [protected]@gmail.com

Dear sir I purchase thunder bird 350 cc bike engine chasis no ME 3U3S5C1FB162790 U3S5C0FA67407 first service it self iam intimate to service centre and second services also same problem and record in cell phone engine noise again services centre 10 days my bike there my problem is not solved . ride 40 km over noise engine I buy 154000 money is more valuble please any solution please thunder bird is my dream bike 3 years I save my money after only I buy my bike

the name royal enfield is only good but the product is not good after i brought the bike with in one week the engine oil was leking .till now the problem have not be sloved . when i was going in 30 km speed clutch wire is cut i dont no what will happen in 80km are nh road. not even one year have been completed tha painting was removed

I, Gurudas Laxman Kamath purchased Royal Enfield Bullet Classic 350cc, Maroon Colour bearing Registration no.MH 12 LR 7532 on 20.01.2015 from one of your Authorised Dealer BRAHMA Motors, Wakdewadi, Pune, Maharashtra. During First 500 kms as such there were no issues with the Bike. During the Second Servicing on 3500 kms during the servicing it was informed to me that the Crank wheel of Chain sprocket has cracked and was needed to be replaced. Further the Fork was also out as the vehicle was tending to move on the right side (though I had not met with accident even of minor nature nor the vehicle had anytime fallen down). To replace the Crank wheel and rectify the Fork Out I had to pay Rs 3500.00 (which otherwise the servicing cost would have been Rs 300.00 only for the general checks and oil top up). In addition to the above there was lot of Vibration in the vehicle which is not rectified till date. After Servicing on 3500kms I had to go from Pune to Lonavala for some reason on 14.05.2015. During my return trip from Lonavala to Pune at around 10.30pm, the vehicle stopped abruptly near Khadki station. I tried to start the vehicle but was in vain. Then just to my surprise I could see the fumes from bottom side of the bike and was stunned to observe that the entire Silencer had become RED HOT. I was scared and luckily few people even at this odd hour came to me rescue and helped me to station the bike in nearby Parking Lot. The only thought which came to my mind at that moment was, why the Hell did I purchase this stupid Bike. Apart from this bike I am a proud owner of 4 nos of other brand Bikes and have travelled almost 20, 000 kms on an average on each bike but these have never given me any complaints so far in any of the case. In this situation, I was lucky enough to escape unprecedented severe accident and major injury. Once again my Bike was given to the Service Centre to look into and check all the Major points and also requested to change the Silencer, I got the bike on 12.06.2015. Sice I was not available in Pune I could not check the bike. On 15.06.2015 I left for Mumbai on the bike and observed that the Speedometer and Odometer is not working. I regret once again to iform you that the Service Centre is highly negligent ad have no Quality controls over the repairs which are beig carried out. Even my request to change the Silencer is unheard. ] I would like to hear from you in justice to me at the earliest. Your painfully, Gurudas Laxman Kamath

i owned a classic 500 cc bike in year 2013. i just done with 6500 killometes but i am facing the starting problem and other issues with the bike. our local distributor checked the bike and suggested me that there is a problem with kit of bike and smoke problem and need to repair. navyug motors took bike for more than ten days and chrged me 5400 inr. but bike again is not working and now i am facing starting problem and feul problem.now on checking company is asking that there is issue with fuel pump costing 13500 inr. now my questions is why there is need to change fuel pump in just 6500 kms. Is company is using such a cheap quality parts in such a costly bike. i need a resolution for the same as i am not going to pay any amount for fuel pump... please revert with the solution otherwise i'll lodge a complaint in consumer forum...

Dear Synergy service I gave my bike on tuesday 9t june and today is 14th june still i m not received my bike with work completed. as its a Tank change with warrenty and small fitting in left footredge. On 6th they gave me replacement tank but that is not a new tank with scaratches and damaged tank i was returned to replace but sakinaka synergy service said they will paint that tank and they will give it back its almost 5 days and i m struggling to get my bike. Customer needs to reminf for everything. Today i visited non of them touched my bike for service. Pathetic service and i m sure i ll not buy royal enfield bike in future and i ll not suggest anybody to take royal enfield... Frustated with the service i thinking to sell my bike and purchase any other bike ... Thank you

worst paining of royal Enfield.. bec. whr ever u saw rush pots.. I brought my new enfield on[protected].. but dis my dream bike.. by brought dis bike den I cme 2 knw.. dis my worng choose in my life.. in service center nobody cn response correctly.. very sad 2 express dis thu..

1. Date of incident - 11/05/2015 2. My contact no: [protected] My Clutch cable in Classic 350 got cut during driving in chennai at 8:30pm. I couldnt able to contact any of the service showroom as the working hours was crossed. I need this to be viewed seriously and change the clutch cable asap.

Hey...i have booked a royal enfield on 10th may 2015 ash color nd a dessert storm on the same day...the dessert storm came in just 2 weeks nd the company has promised me to deliver the bike before or on 10th june 2015...i do have a call recording of that and 3 live witnesses also...after some days one sales man was sayng tht u clear ur loan and get the bike on the next day and the other one is saying that ur loan is clear let ur bike come first...i have called them 3 to 4 times a day and i never got a call back from there side...there staff members was very rude and dishonest..it was never expected from a royal enfield company whose name is so big in the market...i am extremely disappointed from the service i got from north delhi motorcycle pitampura...pls do register my complaint and take necessary actions otherwise i have to register a complaint in the consumer court...thank u...bt the service was horrible nd was not expected from royal enfield

10.06.2015 From, ZAKARIYA. C. Chuzhalikkara (H) Valiyaparamba (PO) Koduvally (Via) Kozhikode Kerala Pin – 673 572 (Pin) Ph: [protected]. Email:[protected]@gmail.com To, The Customer Care Royal Enfield India. Sub: Request for replacement of bullet bike with major complaint reg. Sir, I have been using Royal Enfield Bullet for the past 7 years. Last year (31.01.2014) I bought a new STD Bullet from Blue Mountain Autos Kozhikode, Kerala. Engine No: ME3V3K5COEA388419. I had given it for regular services and complained about the engine noise, oil leakage, parking light getting fused during every free services. You will be able to see that engine case has been scrapped. It is understood that only temporary service repairs had been done. Due to the loud engine noise I took the Bullet to Blue mountain service centre again. They registered my complaint and told me that the engine had a major problem. Now they are telling me that the repairs would cost Rs.10, 000/- (Ten thousand). I had brought that complaint to their notice during the warranty period itself. But they did not rectify the problem of the engine. It is only when the warranty period is over that they informed me that there was a major problem in the engine. I am sorry to say that this is nothing more than deceiving the customers. It is only one year four months since I purchased the bullet and it has only run 6360 kms. you may be able to understand the fact if you go through the service records. I understand that it is only due to the manufacturing defect that such a complaint has arisen. Hence I wish to get back the true value of the money which I have spent. Since I am the state leader of a leading political party of Kerala, I always have a very busy schedule and have no time to visit the workshops frequently. So I sold my old one and bought a new one to relieve me of such problems. But things have not gone as I had expected. The vehicle is still at the service station for the last three weeks and this has caused a lot of inconveniences. So I expects you to attend to the grievances of your valued customer. Royal Enfield is a reputed company which has earned the good will of its customers for generations. So the company is liable to replace the defective vehicle. I expect that you will replace the bullet bike with a new one, failing which legal action against the company will be considered. Yours faithfully, Sd/- Zakariya. C. Mob: [protected] email: [protected]@gmail.com

Hi this is najeeb from coorg madikeri karnataka i have purchased a desert storm 500 cc 10 /09/2013. and i runed the bike for just 7000 km, and on 4 june i had a problem with my bike, and i took to a local service center, they told that the fuel pump is not working, At time contact abhyuday motor services center mysore and explained about the problem they told me to take the fuel pump to the service center they can service the fuel pump...

I bought bullet electra @ Nov 2013.My Bullet Electra 350 Copmlaint Starting very Early after Purchase... But still i didn't satisfy Your Service.. after purchase of 3 months my vehicle goes to ur service station 5 times.. Recently i have to change Silencer, Chain Spracket & Some other spares.. Spend up to 6000/- Rupees.. But Within 3 months the same Problem will happen.Rt now they will take my vehicle & don't give d responce & proper reply.. I really dissappoint by your poor, careless & senseless service... Here after i don't send my vehicle & my frnds., vehicle to Royal Enfield Service Centre..

I have taken RE Thunderbird from Platinum showroom Fatimanagar Hadapsar Pune on Saturday 30th May. However i have not received my insurance my bike number. This is mere negligence. Inspite of repeated calling, the executives say the person who check the details is on leave & there is no one who checks the system. The person named Amit Patil is arrogant is dont know what is his intension for not providing me bike number & insurance. Please help me out.

i m hardik dobariya from ahmedabad.i gave my RE 350 to ahmedabad ghodasar royal enfield service station for change some parts & service ...they gave me my bike after 16 days but when got my bike . the bettry was discharge.. michenic says drive some km & bettry will charge.. but after 3 days betrry will not charged & when i match the bettry no. i will shok they change my bettry.. i bought my bike 6month ago..when i complain they not resppoding me... so now wt i do?? bike no. 3619 RE 350. & theire servie manager MR. kalpesh dont pick up my call even . so now wt i do? if no result found then i go to the court .. MO.[protected] hardik dobariya

my royal enfield standard 350 bike has lot of noise in pistol locking and it increase the volume too much. That's why i submit my bike twice in agency 170/10, Ambala Cantt, Ambala - 133001, RAI Market Again I submit my complain on 30/05/2015 for this problem. my bike warranty is expire on 17/07/2015 . This time this is my last complain after 10/05/2015 i will go to consumer forum for that.because i was go many time in service centre but i'm not satisfied this service centre my bike in warranty but this agency not listen my complaint so please help me and change my bike pistol locking My Number is [protected] [protected]

Hi, I had purchased Bullet Electra 350 CC engine from Teknik Motors Bangalore on November 5th 2014. My bike stopped running suddenly on 29th May 2015 while driving to office early morning, with all pain i got my bike into the service station Accelerate Motors at Rajarajeshwarinagar Bangalore-98. They had promised to deliver the bike on 1st-July-2015 and now they informed me that the entire engine has Seized and they have to replace the parts of engine and are waiting for an approval from the Company and it would take another 3 to 4 day to get it repaired Now as this is the only vehicle available for my commutation on day to day basis, its being difficult for me to travel. Though i get me vehicle services regularly from the authorized service stations my bike stopped working. This is my dream bike and after a lot of effort i was able to afford and not just in 6 months if the engine is seized what am i supposed to do, i request the authority to do the needful. Current Job card is at Accelerate Motor is 4411 dated 29th May 2015. Can you please get the required approvals done ASAP and do the needful. Name: Dilip Kumar R Ph: [protected] I do not have any complaints on the service station or the service guys but it is really painful to digest that after investing a lot of money i get a bike which stopped working within 6 months.