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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 149

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A
Ankur Saxena199116
from Mumbai, Maharashtra
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Servicing

Address:Mumbai City, Maharashtra

Its now high time i should right to you, and if further no steps took to solve problem i have to place my file in court regarding customer act.
I am ankur saxena from navi mumbai, i have classic500, cyan colour purchased on 8th june 2013 from pratik motors, panvel, mumbai.
Its a regular amc service, service man blown up my ecu and giving arbitary explanations later he accepted and service in charge assured of replacement of...
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S
salman birajdar
from Pune, Maharashtra
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Desert storm fuel injector issue

Address:Pune, Maharashtra

Hi, I bought Desert storm dated 11/09/2014 from Platinum Auto, Fatima nagar, Pune, Maharashtra. According to me this is turning out to be the biggest mistake of my life. I spent Rs 1.75 lacs and all I have got till now is misery from your organisation. My bike came up with a defect of fuel injector soon in like 2 to 3 months. I showed up this issue to Platinum Auto service centre and they said theres no issue at first....
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V
varunbajaj
from Bengaluru, Karnataka
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Defective bike received

Address:Bangalore, Karnataka

Hi, -I have recently purchased a Thunderbird 350 stone Purchased the bike from HSR Services Lalbagh road Bangalore on[protected] -After my first service, I'm not able to get the initial pick up, the bike goes off frequently and it gives a very weird sound after crossing 50 and vibrates -The service center of HSR services in SR Nagar Bangalore told me that there is an air block issue and the required petrol is not reaching the engine...
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A
AshishKumarMishra
from Varanasi, Uttar Pradesh
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very lower quality of moter bike key

Address:Varanasi, Uttar Pradesh

Sir, I Was purchased a Royal Enfield Classic 350 CC motor cycle from Khurana Automobiles, C-29/69, Maldahiya, Varanasi-221002 (Uttar Pradesh) on[protected] as per Sale Invoice No.1338. my Engine No.U-355COEB524110 and Key No.2745. Your bike is very costly but you are using very low quality material at this time in the bike. Therefore your key is very small and very lowest quality. My both key are damaged (whenever twisted with handle and...
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D
DineshMudgil
from New Delhi, Delhi
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White smoke from Classic desert storm

Address:New Delhi, Delhi

Recently on 04/07/2015 I got My Classic desert storm to regular service and the Service center ( Lamba Enterprises, Tilak Nagar) told me that there is white smoke coming from the exhaust and this would require engine work which will cost around 25-30k. Details - The bike clocked ~14000KMs, purchased in July 2012, serviced regularly from authorized service center, hardly ridden and never been to a long trip, how can there be an issue of...
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D
DineshMudgil
from New Delhi, Delhi
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White smoke from Royal Enfield Classic desert storm

Address:New Delhi, Delhi

Hi, Recently on 04/07/2015 I got My Classic desert storm to regular service and the Service center ( Lamba Enterprises, Tilak Nagar) told me that there is white smoke coming from the exhaust and this would require engine work which will cost around 25-30k. Details - The bike clocked ~14000KMs, purchased in July 2012, serviced regularly from authorized service center, hardly ridden and never been to a long trip, how can there be an...
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M
Manojmann
from Hyderabad, Telangana
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Defective bike ( classic-350 cc) royal enfied

Address:Gurgaon, Haryana

Hi, Please be requested that I had purchased new bile of royal enfield classic 350 from the Manzil motors ( Gurgaon) haryana. After that I am facing problem one new problem, like shocker problem, brake issue and so many time repairs engine and fuel tank missing from the service centre but after the repairs, again i face the same problem. Currently now i am facing stearing problem ( BUBBBLING) I put the bike in service centre ( Manzil...
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A
a yadav
from Mumbai, Maharashtra
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Not setisfied with servicing center Auto guides at panji, goa

Address:Chennai, Tamil Nadu

Dear sir,
I had purchased a royal Enfield electra last month on 9 jun. After 500 km when I go to the service centre after two hours later that attend to me; I requested them ple u checed my veh & change my initial Oil. After four hour when I asked the service manager he told me ur veh is readdy bt when I check I found my veh isn't clean. I was totally upset and asked the service manager abt that bt the manager can't...
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N
naresg
from Chennai, Tamil Nadu
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Reg bike service isssue(Classic 350)

Address:Chennai, Tamil Nadu

Sir/Madam I Bought a classic 350 bike from southern motors(Anna nagar, Shanthi Colony), there was a noise issue(Cam Noise) on my bike, so i gave for service at Southern motors but till now they were not able to solve the issue, and too there response is not satisfactory, for your kind attention i am maintaining the service date on time, but still there is a issue.my bike reg no is TN 13 A 7030, classic 350(Black Co lour) Thanks...
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B
Bin Do
from Bengaluru, Karnataka
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broken chasis

Address:Tumkur, Karnataka

hi i bought my classic 350 in the year2011 wen i rode about 18000 km my bike chassis got broken just above side stand, without any accident i took to the service center in Bangalore they told they will not do any thing because its already off the warranty period and told to weld it by yourself and i don't no how poorly these people are manufacturing these vehicles and now same region at right side also it has been cracked what i have to...
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S
sabu_paul
from Chennai, Tamil Nadu
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chasis cracked

Address:Bangalore, Karnataka

my 2011 classic 350 rode 23000 kms has developed crack on chasis this month (july2015).When contacted the service centre they say its manufacturing defect and it will only cover during the warrenty, They say I need to weld at my cost.How pathetic is the quality they deliver.I need the frame to be exchanged by the company...
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A
Abhi3767
from Rajkot, Gujarat
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N9r satisfied with parts

Address:Ahmedabad, Gujarat

Hi My Name is Abhishek joshi.I am journalist.I bought classic 500 before 16 months from Ahmedabad.Suddenly now a days my bullet get starting problem so i changed my battery but problem is not solved so i contact to workshop. That's very bad if i have to change parts of my bullet in very short period of time. They want me to change ECU and thats bad if ECU doesn't work properly and stop working in short time.i am totally upset with poor quality...
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vasantha bojan chokkalingam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding useless service

Address:Chennai, Tamil Nadu

Hi I bought bullet electra 350 on 2013.I ask service people to check many products during my warranty but they said that all products are good.Once the free service period gets over and they started saying compliant like anything. Lastly i gave my bike for service in perungudi, chennai.I have never seen that type o[censored]seless service ever.i gave the following compliants 1.getting sound at rear tyre when going fast 2.Sound from shockobserve 3.horn...
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8
8096263887
from Guntur, Andhra Pradesh
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Noty satisfaction on servicing of my vehicle

Address:Guntur, Andhra Pradesh

I gave my classic 500 cc vehicle for servicing at guntur jublicant royal enfield. They gave me my vehicle with out doing any work to my vehicle

Problems i told;tappet noise from head,
Cam wheels sound, rim bend

Work they done:water servicing

After purchasing myvehicle the kilometers not over 1000 rim came to bended position iasked for warranty they rejected please the need fool to me. Other...
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N
Nirbhay Sharma
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Defective Bullet Electra 350CC

Address:New Delhi, Delhi

Hi, I would like to make a formal complaint against the defective motorcycle I recently bought from one of the RE showroom. It's been only four and a half months I bought my RE Electra 350 5S and it's giving me a lot of trouble. Since day one, it produces a humming noise. After taking it to dealer and service centre I was told that this noise comes from taped but there is no way that I can get rid of this noise. After taking the bike...
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A
adroyal
from Anakapalle, Andhra Pradesh
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failure to issue the Proper documents

Address:Chittoor, Andhra Pradesh

Sir/Madam I purchased Royal Enfield classic 350 on[protected] with full paymest at Madanapalli Showroom. I requested so many times for Required documents to the vehicle till to date they are failure to submit proper documents to me due to this I am Protocol Problems with Police...
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S
shivani charupa
from Beypore, Kerala
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Non-delivery of our bike classic-350 cc at ujjain?

Address:Ujjain, Madhya Pradesh

Myself shivani from Bhopal, my father who live in ujjain has booked classic -350cc bike at 10000rs nd the manager told that they deliver it in 45 days. Then after 2-3days an agent call my father nd told dat if they deposit whole amount for that bullet then he delivered it. But my father doesnot deposited the amount then after 45 days when we call in showroom they always says that our lot is coming but after we r waiting 3-4 month. Today when...
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Address:Pune, Maharashtra

Hello, I am writing this to complain about one of your service center i have royal enfield thunderbird 350 cc for about 2 years after i bought it during the time around the 2nd service i was experiencing sound from the tank when it got heavy for eg. when i filled the tank full i complained about it but the response was that it is normal as at that time it was not that bad i ignored it but gradually it worsened and after 4 services during...
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Saifuddin Faizullabhoy
from Mumbai, Maharashtra
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gear setting mistake

there seems to be a problem with the gear setting and because of that the tappets setting gets misaligned and there is more noise in the firing.I have taken it to the authorised dealer JSN Motors (Surat Gujarat) they have said to use the bike but the noise will remain the same.Please direct them to check the bike with care. Ths bike has done 280 km....
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R
RajeshatCC
from Pune, Maharashtra
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Poor Electrical Wiring Problem in Thunder Bird 350

Address:Gurgaon, Haryana

I had purchased RE TB TS 350 in May 2013. (Rajesh: [protected]) Just after six months of purchase it started showing the problem of electrical wiring. Following are the frequent occurring problems Wiring breaks frequently so where it stops while running can not be estimated I got stuck on highway almost three times and once in a mall after watching a late night movie with my wife (This was not at all romantic) After washing of bike...
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