Claimed

Royal Enfield Complaints & Reviews

1
Last updated May 10, 2024
Complaints 3454
Resolved
369
Unresolved
3085
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 155

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kaper
from Delhi, Delhi
Report
Copy

battery issue in TB 500 less than one year

Address:New Delhi, Delhi

TB500, battery is dead & now service station ( north delhi motorcyles ) delhi, says that it is direcly insured with product ( exide) & nor dealer, this is sheer harrasment as this was not told at the time of purchansing the bile, now you keep on searching for exide service station by your own & get your battery fixed. what a service ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shiraz7857
from Chennai, Tamil Nadu
Report
Copy

Multiple times Rear Brakes failure

Address:Gurgaon, Haryana

TO WHOMSOEVER IT MAY CONCERN
I own Bullet electra 350CC, bought it 4 years back from Brawn Automobiles Gurgaon, Haryana. Till 500 kms everything was smooth and nice. But during second service I faced some issue with my rear drum brakes. They used to make some squeaky sound and it used to progress the more I used to drive it. I had it checked at service centre and they said my brake shoe needs to be changed so I got it changed. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
boney94
from Hyderabad, Telangana
Report
Copy

Waiting period

Address:Bangalore, Karnataka

I have booked a black classic 350 from Teknik Motorcycles sarjapur signial on a Aug 10 2014.my friend who has booked same vehicle after me got the vehicle and for me till now they have not given, 7th feb i have payed money and they are telling next week till day. They are not serving on first come first serve basis and because of that i am paying 8000 more and on top of it they are not delivering on time they also took extra money and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srikanth_712
from Visakhapatnam, Andhra Pradesh
Report
Copy

I don't know why the Hell i bought Royal Enfield Thunderbird 350cc

Address:Hyderabad, Andhra Pradesh

I got Royal Enfield Thunder bird 350cc on Jan-10/2014. I gave my bike for paid service on 26th December-2015 and after that there is a lot of the problem with the bike. First, they said there is a problem in fuel gauge, and I paid for new one. After 2 days, speed meter didn't work and there are other problems with the bike. I gave my bike again on 12/01/2015 and today is 16/02/2015; I am still waiting for my bike to receive. Every time I...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
suchait
from Belthara, Uttar Pradesh
Report
Copy

delivery of the bike

Address:Jammu, Jammu and Kashmir

sir i have done the booking of classic 350 black colour but havent get yet ..i have contacted the seller in jammu reliance motors but nobody is responding well plz look to it ..booking name .sudarshan singh sambyal . booking date .21 july 2014.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kshitizjaiswal
Report
Copy

my royal enfield classic 350

Address:New Delhi, Delhi

My royal enfield classic 350 silver chain sprocket is broken and it also causes problem in gear shifting and its horn switch is also not working i purchased this bike with my savings and lots of expectations but all in vain very disappointed with this bike and i will never buy this bike again and never tell any body to buy this bike it is very expensive and doesnt give any satisfaction these all things is happening in less than one year i...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh

I bought Thunderbird 350cc Marine colour from Kayjee Engineers, Hyderabad, on 24th August 2014. During the first service at Kayjee Engineers itself the problem of Faulty Instrument cluster (as wrong fuel guage, showing various reading as half full, blinking empty, full in a few minutes when there was 5 liters petrol filled and also showing wrong distance, slow time, and some times time blinking on its own etc.) was raised along with other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manojyoti
from Mumbai, Maharashtra
Report
Copy

dispute bike supply

Address:Howrah, West Bengal

I am Arpita Ghosal, live in 172, netaji subhash road, uttar para, hooghly.W.B.-712258. I bought a royal enfiled 350 classic from alampure apllo coches showroom on 16'th may '2013 @ Rs.1, 36000/- aprox. in jun 2014 my bikes chesis were broken automatically. I complain to showroom but they reply me that they are helpless. and now double stand, single stand, horn, light, engine is break down. please let me know what can i do for this. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kums88
from Lalganj, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about delivery

Address:Erode, Tamil Nadu

Sir, I have booked a classic 350cc at senthilmurugan auto agencies Erode.At the time of booking, the person in charge for the show room Mr Shyam told that he will deliver the vehicle within two months, three months gone they are telling that they will give only four months waiting period.only after four months, we will call you.whats remedy?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anchit Dargan
from Delhi, Delhi
Report
Copy

Compalin about the dealer

Address:Bikaner, Rajasthan

Sir i have booked royal enfield clasic 350cc in black colour in Dec 2014 and when i asked about the bike to the dealer he said that if you want the bike than give me 15, 000 more than the price of the bike and when i asked why then he said that if you want bike on the spot then you have to give me. And when i gone to meet him then the new bikes are in his showroom but he didnt gived me sir please solve my problem And secondly i have talked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ganeshannalyst
from Bengaluru, Karnataka
Report
Copy

delay in repair

Address:Chennai, Tamil Nadu

I have submitted my bike on 22nd december for repair . It met with accident on 21st december . The survey office done the survey of the bike on 24th for insurance claim. I have submitted the bike on 22 december they updated it will done by pong al . They didn't inform me any thing so i waited till 15th jan still i didn't get any call i call them they updated they have got the part they complete within 7 days still not completed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kajamohideen N
from Hyderabad, Telangana
Report
Copy

Worst Service from Chennai Anna Nagar Southern Motors

Address:Chennai, Tamil Nadu

I have Black Classic 350 Bike purchased on Feb-2014 and my bike silencer mask and wheel rim was rusted and become dull in 3 months. I have given to the Chennai Anna Nagar Southern Motors service center. They told in a week time we will replace the parts. but after six months they are doing anything for this Issue. More Over my bike battery gone it has been taken back by service center guys they told we will replace it in 3 days, but now 3...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhi8192
from Chennai, Tamil Nadu
Report
Copy

complaint regarding ownership of vehicle

Address:Thane, Maharashtra

Dear Sir / Madam, I bought a royal enfield bike from soniya motors thane which is an authorised dealer of royal enfield. I made the full payment for the bike but when i received the registration papers of the bike i was shocked as the bike was hypothicated to HDFC bank wherein i never took a loan from them. on taking up this matter with the manager of the showroom he replied that it was not a big problem and he said you should be relieved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhiishekniigam
from Hyderabad, Telangana
Report
Copy

delivery not happening

Address:Hyderabad, Andhra Pradesh

I booked a Bullet forest green 500 from Go Green Motors, Gachiboli, Hyderabad. The delivery has been delayed by a month and has yet not been done. I just want to know when can i get my bike. My complaint is not regarding late delivery thats fine, it's about giving me incorrect dates. Everytime i have to go to their place and they tell me that there is a delay....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kakkarashish
Report
Copy

delivery complain

Address:Sri Ganganagar, Rajasthan

I M FROM SRI GANGANAGAR(RAJASTHAN) i booked a classic350 black on 10th december2014 & i paid 1lakh in advance & dealer told me to deliver the bike on 15th jan 2015 i have to gift this bike to my younger brother in his marriage...my booking id number is BKNG[protected] & NOW THEY TOLD ME THAT MY BIKE WILL BE DELIVER AFTER 10 DAYS THIS IS 5TH TIME I M GOING TO SHOWROOM TO KNOW ABOUT MY BOOKING STATUS BUT ALWAYS THEY GIVING...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fleshgear
from Bengaluru, Karnataka
Report
Copy

Booking ID - BRCT5124141500119

Address:Bangalore, Karnataka

Hi, I write this mail with very irate and frustrated feeling, an experience i had with the executives of the new showroom in Bangalore "Accelerate Motors" in RR nagar. I am a RE customer since 2011, i own a TBTS 350CC and my brother owns a Standard Electra, and i also gifted a cousin a classic 350 in May 2013 . Recently made a decision to buy the new model TBTS as well. So i went to the above mentioned showroom in RR nagar, Bangalore...
+1 photos
Helpful
11 other people found this review helpful
11 found this helpful
1 Comment
Report
Copy
S
subhajit.nandi
from Kolkata, West Bengal
Report
Copy

BATTERY FULLY DISCHARGED

Address:Kolkata, West Bengal

THE BATTERY OF MY 3 MONTH OLD THUNDERBIRD 350 BIKE HAS GOT DISCHARGE THE REASON NOT DISCLOSED TO ME. THOUGH I HAVE NEVER STARTED THE BIKE IN MORNING BY SELF START, STILL THE BATTERY GOT DISCHARGED FULLY. NOW MY BIKE IS THERE IN SERVICE STATION (AUSTIN DISTRIBUTERS KOLKATA ) FOR PAST 7 DAYS AND THEY ARE UNABLE TO CO ORDINATE WITH THE BATTERY COMPANY (AMARON BATTERY) AND REPLACE THE BATTERY. VERY DISAPPOINTED WITH THE UNPROFESSIONAL AND CARELESS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amal suresh
from Idukki, Kerala
Report
Copy

Delay delivery of classic 500 chrome bullet

Address:Thiruvananthapuram, Kerala

Sir, I have booked royal enfield clasic 500 chrome on 29/11/14 through your dealed MARIKAR (MOTORS)LTD statue, trivandrum, kerala. And our purchase order is 5188 with 5000/- as advance They informed that the bullet will be delivered within 1 month.They promissed to deliver within 1 month. But bike is not delivered yet We are waiting for the delivery since 1 month even after contacting them we would like to know the reason for the irresponsiveness...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
guruprasadmahale
from Hyderabad, Telangana
Report
Copy

Regarding irresponsible and poor service by platinum Auto Pune

Address:Pune, Maharashtra

I have given my Royal enfield classic 350 for service and repair under insurance claim on 1st of Dec 2014 with Platinum Auto Pune( Royal enfield authorized service centre) . The insurance company have accepted the proposal also. Now the issue is the from the day I am not aware what they are doing with my bike, till now no update from Platinum Auto as to when they will complete the service. while giving for service the date of delivery was...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sambhu pillai
Report
Copy

Bad behavior from dealer

Address:Pathanamthitta, Kerala

Sir. We booked 2standard and 1 classic on 23rd augest 2014 At that time price of standard 350 is just arond 113000 And finally we pay 100000 rs on januvary 14 2015 . They said that price is increased so we had pay 120000rs Is correct ?... Onprice on website .and price of have big difference And one more thing is that they said to wait 1 month for delivery And we had to pay aditional 5000rs for (crash guarg& ladies handle.) is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy