Royal Enfield Complaints & Reviews

Hi Team, Prologue: I bought Royal Enfield Bullet Electra(350cc) from one of Royal Enfield Dealers- Venkataramana Automobiles private Limited, Mehdipatnam, Hyderabad – 500 028 by paying cash of Rs. 119948/- (One lakh Nineteen Thousand, Nine hundred and forty eight only), on 9-April-2015. Details of Sale Invoice: CRM No: AD[protected] INVOICE No: INV[protected] INVOICE Date: 09-APR-2015 Booking ID: BKNG[protected] CST No: [protected] TIN No: [protected] Bike Details: Chassis No: ME3U3S5C0FC734404 Engine No: U3S5C0FC734404 Model: Royal Enfield Bullet Electra 350 UCE ES (M.BLACK DISC) Temp. Regn. No:TS13TR4720. Problem Details: After completion of 500kms ride on my bike I have given it for first service on 18-APR-2015 (JOB CARD: 4648), at the service centre - Venkataramana Automobiles private Limited, Mehdipatnam, Hyderabad – 500 028, where I bought the bike. I told them that I am hearing a noise from Engine and asked them to do the tasks as per the first service record. On the day I have given my bike for service they said it will take just two hours of time and asked me to come at 16:00 hrs(in the evening). After some time they made a call to me on my mobile and said that they will repair it and will give back to me on 20th or 21st of April, 2015. Again on 20th April, 2015 I have got a call from floor supervisor of the service centre and said that the work would get done by 22nd April, 2015. I personally visited the service centre on 22nd April, 2015 to get to know the progress on work but could find any progress and they said that by 23rd April, 2015 they will repair the bike, but I was not provided with bike till now. I haven’t received a proper description of the problem details explained to me and whenever I call the service centre executives they respond to me saying that my bike will be repaired in a day and I can take it the next day. They kept on postponing the service till today. I am facing problem in commuting from my home to work place from 18-APR-2015 onwards and still I couldn’t get the problem resolved by the Service centre. I contacted the service centre executives but they are not at all answering my questions properly and they are simply postponing the work saying that they are not having the components. I request you to intervene in this matter and take necessary action.

I took my bike for service to Venkataramama automobiles at Attapur, hyderbad. they charged me 2800 rupees for some services and still i face many issues. i went back to them thrice with same issues, but still they don't respond to my issues. i fear to ride my bike after i took my bike to this service center. There is no high skilled worker at thsi serive center. kindly please suggest me whom can i reach now, or else i can never ride my bike as before.

I Pooran Singh Tomar booked a Royal Enfeild 350 classic Black in Vijay Nagar Show Room Indore (MP) vide their receipt No 1520 dated 02.01.2015, , but no response has been received from the concerned Agency till date, , i am suffer hard form their rood behavior and require vehicle immediately ...You are requested to take the matter seriously otherwise i will approach to higher authority for the same. Regards Pooran Singh Tomar Ph No [protected]

I purchased classic 350 few months ago I am facing this noise issue and its been 6 times the service center tried to resolve it but its not happening.Show room people initially tried to act smart by saying that they can do it but later they are saying that they cant do better than this.I am so frustrated with the Royal enfieId service center unoonny motors at kollam kerala. Iam trying this option and I hope to get some solution .I also suggest that the people in Unoonny motors kollam service center are not worthy to handle problems and they are just show off only .I have invested money to buy a bike not a defeated one Hoping u will take proper action to clear my issue

Sir, My fuel pump was not injecting fuel, so I changed to carborator, But the petrol T and the plate is locally made due to nonavailability. Kindly send petrol T and plate for my Red Chrome 500cc bike to Royal enfield agency 116, Industrial area, phase-1, Chandigarh. Thanks, Dr Dinesh Bisht [protected]@yahoo.co.in. Mo:[protected].

I purchased Thunder bird on .After 6 months I am facing this noise issue and its been 4 times the service center tried to resolve it but its not happening.Show room people initially tried to act smart by saying that they can do it but later they are saying that they cant do better than this.I am so frustrated with the Royal enfieId service center in kurnool.I am trying this option and I hope to get some solution or I will definitely lodge a complaint in consumer court.I also suggest that the people in kurnool service center are not worthy to handle problems and even to put the stand of thunder bird.

I have purchased a Bullet 500 on 21st August 2014 from Paragon Traders Nagpur.And has driven only 3000kms till now. I have been facing problems in my bike from the first day of my purchasing.Till date I have changed its Amp meter, alternator, self bearing as all of these were defective. Paragon service centre is the worst service center i have ever seen, I took my bike to the service centre a number of times, they keep the bike for days not even bothered to tell the customer what's happening, and when returns the bike no good is done to the bike infact more problems are created. The service center never have the part required to customer. There is no manager in service center to whom we can talk n ask for better solution. The owner and technical head are sitting in other shops, if any problems occurs we have to travel to there respective places to inform them. The attitude of the workers is very irresponsible. I have complained to the owner but even he is not much bothered about the behaviour of his workers. From seven months I have been fighting with this service centre for one or the other reasons and till date I m facing problems in my bike. The workers are roaming on the customers bike which he has given in the service center.They are attending break down of other bikes using the customer bike.Even I have seen customer waiting for their bike in the service center n bike is not present there . ROYAL ENFIELD BULLET was my dream bike. But after purchasing I haven't enjoyed riding it much because of troubles that arises in the bike and problems created in the bike by the service center. *Last time when I gave my bike for servicing in paragon traders, they returned the bike with a disturbing sound from shockups. Than again when given the bike to resolve that problem, they returned it with the same problem plus disbalancing of bike, its automatically going to right side.Have shown it to shri krishna automobiles also but neither he was able to solve the problem and he suggested it will b better i[censored] repair your bike from Paragon Traders itself as you have purchased from there. I'm exhausted by the service centre of RE in Nagpur. Have to roam from one service center to another in this summer days of Nagpur and no problems are solved but created. As I'm going to service centre a lot, have seen large number of people being unsatisfied by the paragon traders services .They somehow try to convince the customer that the problems are inbuilt in RE bikes The service centres of Nagpur are ruining the status of RE please do something and take strict actions against paragon traders service centre.

I had purchased a Royal Enfield Classic 350 on 21/10/2014 from ESS AAR Motors Jhandewalan, KAROL BAGH. After first service this bike started to create problem of worst sound I have ever come across which sounds like TIK-TIK-TIK-TIK. I complained about this many times to Royal Enfield Service center in Mayapuri about the above problem but they have not solved it yet . They even changed the tappet set but the noise problem persists still. It's been almost 6 months now and my problem has not been resolved yet. I ask Royal Enfield to answer me on this issue or else next time I would be filing a court case against this company. I want this problem to be solved on fast track basis. Anoop Sharma

i bought a thunderbird 350 on 23 jan n they delieverd my bike on 9th feb 2015..n now after two month over they r not giving my tax receipt ..on the daily basis they say we will call u n all... royal enfiels showroom soniya motors (thane) near RTO

I bought one royal enfield classic 350 cc from YAMUNA AGENCIES, adoor, Pathanamthitta dist kerala.But we didn't get the tool kit and medical kit. When we ask in showroom, they told me that company didn't provide the kits. So please provide the kits.. My details : Kamal K S Melepottenkavil house Karikkal, Karimpinpuzha P.O Kollam Dist Pin - 691507

I had purchased a royal Enfield classic 350 from on 26 /09 /2014 at Lalbagh road HSR After first service this bike started create problem of worst sound I had aproched many times to royal Enfield Service center in S R Nagar having same above problem but they have not solved my problem and also advised me for this is the normal problem we cant do any solve this sound.
So please solve out my problem otherwise I will appeal for necessary legal action against the company.
Faith fully'
RAJENDRA S B
Jr Asst
KSRTC
Bengaluru-27

I had purchased a royal Enfield standard 350 from panipat on 24 /02 /2015. After two or three days this bike started create problem of gear shifting and released clutch. I had aproched many times to royal Enfield agancy in panipat having same above problem but they have not solved my problem and also advised me for washing /clearing clutch plate. My bike is new and after above solutions the resale market will less. So please solve out my problem otherwise I will take necessary legal action against you. Thx Anand Pal Rana Advocate [protected], [protected]

I am Ishwarrao Kandiwalsa from nagpur. I bought a classic 350 from paragon traders nagpur. Im facing severe problems since i bought that bike. If run my bike continuously for 25-30 kms an irrating noise of hydraulic tappet starts coming from engine. I have given my bike for more than 5 times for the same problem they have done nothing. They have changed that part once but problem is still there. But the most frustrating thing is every time i give my bike at paragon service station they return my bike with a new problem. And again for those problem i have to come again and again to them. They have removed my paint 2 times. Dameged my chrome plating, disturbed my shockups alignment and many more small problems. After doing all this the argument they give is this will happen sir. We cant treat your bike like a flower, if we use spanner definately your paint will get removed. Then keep my bike for 5-5 days to repaint but ultimately does nothing. I am fedup of third class service. There is lot more to tell but can't explain everything in text. I expect a positive action paragon traders.

It Has Been Just 9 months of me Buying My Royal Enfield Classic 350, I am an traveller & travel Long once in a Month on my Bike. My bike has Just Clocked 14, 500 km & my Rear Chain Sprocket Teeth is Severely Damaged & Also My Front Wheel Jammed Due To Wheel Bearings. I Am totally Dissatisfied With the Royal Enfield Because I Could not Claim any Warranty now for the Damaged Parts because of the So called RE 1 year or 10, 000 km Warranty Policy... I think Other manufacturers are way Better than Royal Enfield Coz i Myself Work for A Premium Brand Harley Davidson...

Hello, I bought Thunder bird 350cc on 18th Aug from Uppal showroom, (Royal engineering showroom) from 1st service I was repeatedly complaining regarding engine sound but till now i didn't got any response or rectification on my problem please suggest me what to do.

R/Sir I purchased royal enfield classic 350 as on dated 30/06/2014 but I am facing some problem like as leakage in socker.But when I talked to royal enfield service centre they said me that your bike is running over then 10000km.We cann't change socker .Actual running is 10500kms. Please take some necessary action on and help me. Thanks & Regards BHARAT BHUSHAN MOB. -[protected]

Dear sir
This is for your kind request am taken royal infield classic 350 cc last year march 2014 engine no.U3S5COEC422211 CHASSIS NO.ME3U3S5C1EC036779.
reg no. TN38-BX0550 from your authrosied distributor
this month 18th my bike starting trouble so i give to services near by authorized distributor mtp road saibabakovil coimbatore ph .[protected]mobile.[protected]. they accept the problem
it will take time 2-3 days. he given job card no.1693 dt.19.03.2015. my warranty is below 12 month and kilometer around 9200 .warranty period i given the bike to service. natural complaint he told soft and barring is
broken .warranty it will not cover other wise you where you taken the bike give to him the will give the solution.But my bike is no working conditional starting trouble. till i am not received the solution
kindly take the issue.

I have purchased desert storm on 3 january 2012.since from the begining my bike started to have major issues with fuel injector . since from the first service, still this problems have not been solved. the service center people have able to temperarely manage the problem . they charge high amount but did not fix the problem permenently.

royal enfield service is very poor. my bike shows new new problems every month.

i am quite frustated now with royal enfield service.they should raise their standard. there technology is worst.

After a long road drive I had an issue with front discs rubbing against the pads when the brakes are not applied. And so for the same i took the bike to royal enfield service centre at JP Nagar behind shopperstop at Bannergatta road. I explained the problem to the guy the supervisior who books the bike. After waiting for 3 hrs the bike was ready but the problem wasn't resolved yet. They were giving lame excuses which you would never expect from a technically sound person. And so after poiting the problem to them again and insisting they took the bike again and waiting for another hour they give the bike back. The rubbing sound was not there, but in the night i realised that the disc is rubbing again but this time it is like a constant rub which is creating a drag.

My name is yogirajsinh r gohil.i booked classic 350 in January 2015.when i go to showroom for booking, sales manager promise me with great response, i get bike within 2 month, so i pay 5000 rupees but today when i call them.they dont give me logic answer and they always use one sentence."sir give me one day, i will call u back".Then i decide to contact area manager(abhinav sharma) but he used same sentence.i never get call back from showroom.showroom located at op road, royal enfield [protected], vadodara, gujarat