Royal Enfield Complaints & Reviews

Ref : Model - Interceptor 650, Chasis No.- ME3P7A6FHK1028697, Colour- Glitter, purchased on 28/08/2019 From- Navyug Motors, Jalandhar, Punjab (144003).
Facing uncertainty and delays over battery replacement as the current battery had died, I had called in for replacement of battery at Navyug motors Jalandhar but they seem to be unable to replace the battery for 4 days neither provide certainty for the same.

Classic 350 gunmetal Gray Bs6 2021 feb
Meri bike me liye tab se sem problem face karna padhra loud sounds and heating and malfunction show and running me off
Mai service center ko jakr thak gaya hun Bhenchod itni Badi company hai lekin sirf Naam hai kaam koi nahi hai mail kara call kara Lekin meri problem solve Nahi kare sale apni company ka galti chhupare itna Bada scam chal raha hai ye company me jis ki koi Had Nahi mujh ko Meri bike replace kar ke chaiye meri mehnat ka paisa Hai mujhe dosri bike chaiye consumer me bhi complent Dala hun 2887229grievince number hai ye

This complaint is about the royal enfield dealer based in patia and trisulia(belongs to one owner). As per their rc book, servicing should be done on a particular date / some kilometers..As we had tough time with lockdown and all so i could not take the bike within that time period and obviously my bike also didnot cover the required kilometer..After a lot of argument they finally did the 2nd servicing and now they are saying your bike needs 4th servicing as your 3rd servicing period has lapsed but they had assured me that the 3rd servicing needs to be done on oct last week...This is nothing but deliberately trying to escape the free servicing frequency.

I am facing the problem of missing and ignition in my bike continuously since last few days and I had shared this problem with the service team earlier also but I think they have not taken it seriously so today I am very sad With to say that this is a pathetic service example like Royal Enfield brand.

Like i told i am facing this problem for a long time but this time my bike suddenly stopped so i called roadside help and when mechanic came and checked the bike he said that this problem can be repaired in the center only so send your bike to the nearest service center.

After that the roadside assistance team towed my bike and sent it to the kays auto service center located on GT Karnal road.

On reaching there, the representative of kays Auto said that we do not have any engineer right now so they kept my bike in the service center for a day and today when I went there to get the bike, he said that your bike problem is solved but As soon as I walked some distance the horn of the bike stopped working and then the engine
shutdown problem started.

I am very upset and mail to you please solve my problem on priority basis.

I would like to draw your attention to the staff of Kay Auto Service Center that they neither solved my bike problem properly nor their behavior was friendly,

their attitude was not right nor they solved my bike problem properly Due to which I have to face a lot of Problems And even they did not give me the bill copy of the work done on my bike nor did I get any message from them and when I called them no one picked up the phone.

I request you to kindly fix my bike problem as soon as possible otherwise I will be forced to approach consumer court.

I have booked meteor 350 in the month of april and the Tentative delivery date given as per the booking voucher is August, till now I didn't Received my bike delivery.
And the royal Enfield rapidly increases the price of the vehicle and making more money and profit, and not delivering the bike and making customers fools and doing fraud and playing businesses games with the customer's
.
Please solve my problem and make my bike delivery this month end 🔚

I need motorcycle on the given date of order i[censored] can't give cancel my order of custom and I take other bike from ktm ...i[censored] ca provide provide it soon let me know abut ur status soon

I have booked Meteor 350 bike customized version on April 13th 2021 which the show room has promised to deliver by July 2021.
Till date no update from either Royal Enfield customer care or showroom.
My booking ID is BKG011242DE00016 when asked customer service, they told that it is under manufacturing still.
It's almost 6 months now and no proper communication is being provided which is getting to the credibility of the company.

On 11/09, I go to RE Service center BISHNU OIL COMPANY
108F Nilgunge Road, Kolkata – 700058 With my only issue, Stand sencer doest not work, and rear break not working.

After 2 hours they inform me they broke my Rear disc break nut, I cant received my byke, they will deliver to me on my address,
When i received my Byke, THE Bill amoun 3800,
and the byke again . totally Dead not starting, Even my Head light not turning on,

Their people came and failed to solve, they just spark the battery charger and told me i should take the byke to service center,
When i go there, they explain i should chnage my rear brake panel full,
Why i should paid again when i explain my porobelm last sunday already and the Bill was 3800 ..
So they basically did not solve any problem, they make it even worse

I purchased my royal Enfield bullet classic 350 on 25th October 2019, it's registeration date is 5th Dec 2019, and I have not received my RC till date 20/09/2021, My bike have been impounded by the police because of the lack of documents and a challan was issued of 24000, now being a citizen of india, it is my request from Indian judicial system and the RTO department to please help me out because after the pandemic has hit us hard and paying 24000 as a challan is tough for me .

My booking of Meteor 350 was done on 21 Jul 2021, with tentative delivery date of 19 Oct 2021.

But now when I am seeing delays in the delivery of other customers, I enquired whether my bike will be delivered on time.

Their reply was that "due to unforseen circumstances we can't confirm delivery date".

This reply is totally against transparency to consumers norms. Initially I booked with a non refundable fees of Rs 10000/- with assurance of delivery in 3 months. Now this uncertainty cannot be there, since I have got other viable options in the market. This is breech of trust & faith of customer in a brand.

My booking ID is BKG000085DE00378.

This is Srinivasan ramesh.
I bought royalenfield Thunderbird 350x in the year 2019.

In which, Firstly I got issue with the original tank and got it replaced within 6months of bike purchase. For replacing the tank the service centre took months and my bike was in Chennai, Annanagar service centre till then.

Secondly, Now I have issue with the Silencer and left my bike for service in Ambiga motors, Vellore for replacing the Silencer on 16th July 2021.
Now it is more than 2months passed but I don't know when I will get my bike ready.
Made several complaints with royal enfield but no solution yet.

I bought bike just one and half years ago but nearly half of the year it was in service centres...

As I was forced to use public transport during this pandemic situation and having pregnant wife at home, who just gave birth to a child a week ago...
Completely disappointed... The bike which I bought, no way helped me in my critical situations but is still in service centre.

Model 2019 my Royal Enfield classic 350 chassis crack

Hello sir I have thunderbird 350X bike whose fuel tank has been changed for the third time but even after repeated visits to the service center there is no hearing, there is no one to hear or anything and no one is giving any satisfaction answer.

My booking of Meteor 350 was done on 27 Jul 2021, with tentative date of delivery on 19 Oct 2021.

But now when I am seeing delays in their delivery to others, I enquired whether my bike will be delivered on time.

Their reply was that "due to unforseen circumstances we can't confirm delivery date".

This reply is totally against transparency to consumers norms. Initially I booked with a non refundable fees of Rs 10000/- with assurance of delivery in 3 months. Now this uncertainty cannot be there, since I have got other viable options in the market. This is breech of trust & faith of customer in a brand.

My booking id is BKG003158DE00045

Hello, I am Lakshminarayan, I have purchased my vehicle in 2016 and did complain about the UV resistance of the paint and got the fuel tank replaced. Now from 2019 i am facing the same problem again. As per my knowledge, UV resistance of the paint should be upto 5 years but the clear coat you apply on RE is perthitic. Please take a look at the image i have attached.

I booked a bike on 10th June from RH AUTOMOBILE durgapur fireball green and the date of delivery was 8th September now RE is playing saying call support call showroom I emailed the coo and ceo including the asm of RE but no response all they have is production delay

Hi my name is Kiran I Bought a bike from Royal Enfield STD 350 2020 its almost one year completed in starting days i identified some issue with clutch sound near clutch plates went service center they are taken bike and did some work and sound will get low after 2-3 days again same faced more than i visit the service center more than 20 times for this same problem but nobody solved and one day i complied Royal Enfield service center they...

I am a very big fan of Royal Enfield. I have ordered Meteor 350 on April 7 its been 5 months (Crossed tentative delivery date) and 6th month is going on still there is no update from both Royal enfield and the Showroom Dharmapuri, Tamil Nadu.

No one gives proper answer always telling will let you know once we get an update.

If that is the case (Delay in delivery) why Royal enfield is giving fake Promises? supposed to give actual deliver date due to business giving incorrect date which makes losing reputations.

Respected sir ;
After last August 13th Classic 350 bs6 2020 model storm rider sand I have booking and last week 6th sep Monday I'll payed full amount.I was asked many times but I have not been given a delivery yet. So I have worried please give a delivery kindly...

Yuvraj Motors Araria was supposed to have 3 shipments whose LR no is [protected],[protected] and[protected] its arrival date is 07 Sep2021 09 Sep2021 and 13Sep 2021 but no update yet.