Royal Enfield Complaints & Reviews

I have booked meteor 350 in the month of april and the Tentative delivery date given as per the booking voucher is August, till now I didn't Received my bike delivery.
And the royal Enfield rapidly increases the price of the vehicle and making more money and profit, and not delivering the bike and making customers fools and doing fraud and playing businesses games with the customer's
.
Please solve my problem and make my bike delivery this month end 🔚

I need motorcycle on the given date of order i[censored] can't give cancel my order of custom and I take other bike from ktm ...i[censored] ca provide provide it soon let me know abut ur status soon

I have booked Meteor 350 bike customized version on April 13th 2021 which the show room has promised to deliver by July 2021.
Till date no update from either Royal Enfield customer care or showroom.
My booking ID is BKG011242DE00016 when asked customer service, they told that it is under manufacturing still.
It's almost 6 months now and no proper communication is being provided which is getting to the credibility of the company.

On 11/09, I go to RE Service center BISHNU OIL COMPANY
108F Nilgunge Road, Kolkata – 700058 With my only issue, Stand sencer doest not work, and rear break not working.

After 2 hours they inform me they broke my Rear disc break nut, I cant received my byke, they will deliver to me on my address,
When i received my Byke, THE Bill amoun 3800,
and the byke again . totally Dead not starting, Even my Head light not turning on,

Their people came and failed to solve, they just spark the battery charger and told me i should take the byke to service center,
When i go there, they explain i should chnage my rear brake panel full,
Why i should paid again when i explain my porobelm last sunday already and the Bill was 3800 ..
So they basically did not solve any problem, they make it even worse

I purchased my royal Enfield bullet classic 350 on 25th October 2019, it's registeration date is 5th Dec 2019, and I have not received my RC till date 20/09/2021, My bike have been impounded by the police because of the lack of documents and a challan was issued of 24000, now being a citizen of india, it is my request from Indian judicial system and the RTO department to please help me out because after the pandemic has hit us hard and paying 24000 as a challan is tough for me .

My booking of Meteor 350 was done on 21 Jul 2021, with tentative delivery date of 19 Oct 2021.

But now when I am seeing delays in the delivery of other customers, I enquired whether my bike will be delivered on time.

Their reply was that "due to unforseen circumstances we can't confirm delivery date".

This reply is totally against transparency to consumers norms. Initially I booked with a non refundable fees of Rs 10000/- with assurance of delivery in 3 months. Now this uncertainty cannot be there, since I have got other viable options in the market. This is breech of trust & faith of customer in a brand.

My booking ID is BKG000085DE00378.

This is Srinivasan ramesh.
I bought royalenfield Thunderbird 350x in the year 2019.

In which, Firstly I got issue with the original tank and got it replaced within 6months of bike purchase. For replacing the tank the service centre took months and my bike was in Chennai, Annanagar service centre till then.

Secondly, Now I have issue with the Silencer and left my bike for service in Ambiga motors, Vellore for replacing the Silencer on 16th July 2021.
Now it is more than 2months passed but I don't know when I will get my bike ready.
Made several complaints with royal enfield but no solution yet.

I bought bike just one and half years ago but nearly half of the year it was in service centres...

As I was forced to use public transport during this pandemic situation and having pregnant wife at home, who just gave birth to a child a week ago...
Completely disappointed... The bike which I bought, no way helped me in my critical situations but is still in service centre.

Model 2019 my Royal Enfield classic 350 chassis crack

Hello sir I have thunderbird 350X bike whose fuel tank has been changed for the third time but even after repeated visits to the service center there is no hearing, there is no one to hear or anything and no one is giving any satisfaction answer.

My booking of Meteor 350 was done on 27 Jul 2021, with tentative date of delivery on 19 Oct 2021.

But now when I am seeing delays in their delivery to others, I enquired whether my bike will be delivered on time.

Their reply was that "due to unforseen circumstances we can't confirm delivery date".

This reply is totally against transparency to consumers norms. Initially I booked with a non refundable fees of Rs 10000/- with assurance of delivery in 3 months. Now this uncertainty cannot be there, since I have got other viable options in the market. This is breech of trust & faith of customer in a brand.

My booking id is BKG003158DE00045

Hello, I am Lakshminarayan, I have purchased my vehicle in 2016 and did complain about the UV resistance of the paint and got the fuel tank replaced. Now from 2019 i am facing the same problem again. As per my knowledge, UV resistance of the paint should be upto 5 years but the clear coat you apply on RE is perthitic. Please take a look at the image i have attached.

I booked a bike on 10th June from RH AUTOMOBILE durgapur fireball green and the date of delivery was 8th September now RE is playing saying call support call showroom I emailed the coo and ceo including the asm of RE but no response all they have is production delay

Hi my name is Kiran I Bought a bike from Royal Enfield STD 350 2020 its almost one year completed in starting days i identified some issue with clutch sound near clutch plates went service center they are taken bike and did some work and sound will get low after 2-3 days again same faced more than i visit the service center more than 20 times for this same problem but nobody solved and one day i complied Royal Enfield service center they...

I am a very big fan of Royal Enfield. I have ordered Meteor 350 on April 7 its been 5 months (Crossed tentative delivery date) and 6th month is going on still there is no update from both Royal enfield and the Showroom Dharmapuri, Tamil Nadu.

No one gives proper answer always telling will let you know once we get an update.

If that is the case (Delay in delivery) why Royal enfield is giving fake Promises? supposed to give actual deliver date due to business giving incorrect date which makes losing reputations.

Respected sir ;
After last August 13th Classic 350 bs6 2020 model storm rider sand I have booking and last week 6th sep Monday I'll payed full amount.I was asked many times but I have not been given a delivery yet. So I have worried please give a delivery kindly...

Yuvraj Motors Araria was supposed to have 3 shipments whose LR no is [protected],[protected] and[protected] its arrival date is 07 Sep2021 09 Sep2021 and 13Sep 2021 but no update yet.

I have recently gave my vehicle Royal Enfield 350X thunderbird (AP31 ER 5362), Engine no: U3SSCIJK844974, Frame no: ME3U3SSCIJK378239 on[protected] at service center at D No: 55/8/29, HB colony road, KRM colony, seethammadara, Visakhapatnam, Andhra Pradesh, 530013 for General Service.
On[protected] I received a call stating that my fuel tank got damaged. I replaced a new one before 5 months. I seriously don't understand all of a sudden how it will get damaged. It was fine when I gave the vehicle to service center. Every time when I give my vehicle to service center all new issues will raise. And saying that there is internal manufacturing defect in the tank so that’s why vehicle can’t start and there is overflow of fuel from below the tank. I gave vehicle in good state but from service center after a day they are intimating the tank had fault. On[protected], I had replaced a new tank afforded 10500 rupees of amount for a tank. Now the service center is telling that it will not cover in warranty. I replaced a new tank few months back, now without my fault how it will get damaged.
The spare parts are not with a good quality? And they are saying we can’t give guarantee for the product and it’s a manufacture defect, then how many times I should invest for a tank in year without good service. Then who should bare this amount always. Costumer should always pay full amount and the company does not thing about the costumer’s satisfaction. And I gave my vehicle without issues and now they are spoiled the vehicle in the service period and they are saying it’s not their fault.
It’s not the first issue I have replaced so many spare parts in the period of 3 years. I have invested so much amount, I had another low branded vehicle its service parts are less and labour charges are less but I have no issues with that vehicle. And Royal Enfield brand was big and spare parts and labour charges are more but service is poor and spare parts quality is bad.
I can’t always bare the amount for the vehicle unnecessarily fault by service centers, it’s an internal damage and I can't keep investing huge amount without my fault. I have all the necessary documents. I request you to give a replacement for that or else I'll just raise a complaint in consumer court

As i had booked my RE CONTINENTAL GT 650 ROCKERS RED MODIFIED 2021 on 8th april 2021, booking id is BKG006275DE00016.

And the delivery date was supposed to be july 7th 2021 but they delayed and not get any information from the showroom .

On asking for a updates they never give proper delivery date about bike and its been 5 months of waiting period is over.

LOCATION. Guntur, jubilant avenue's pvt. Near koritepadu statue chandramouli nagar guntur - 522007, Andhra pradesh.

Booking details : id - BKG006275DE00016.
Name : Dovari Naga poleramma.

Looking for quick response from royalenfield

As i book my modified meteor 350 on may 2021 and delivery date was 17th August 2021 but till date i am getting bike, i complain about that complain details is given below but no one is responding me.
Therefore i request you plz do as soon as possible

Dear Rider, The complaint about your Royal Enfield product/service at DURGA MOTORS has been registered with the ID :CAS[protected]X5X5Z4, Dated[protected]:32. You'll hear from us shortly. For further queries, call: [protected]

I had booked RE METEOR 350 STELLAR BLUE, at SRI SAI MOTORS-SALES, P J R COMPLEX, KATTAMANCHI, CHITTOOR-517001, ANDHRA PRADESH, INDIA on 8th feb 2021. At the time of Booking dealer told me that it will be delivered within 04 months and 15days time period. I am continuously following up with dealer regarding this issue.After completion of 5 months when I physically visit dealer point for delivery of bike on that time he straight away denied saying that he dosn't know any update on bike so when ever it arrives show room it can be delivered. Now almost 8 months about to complete but he has not delivered the bike to me. Every time Mr. Thameem from show room point is saying that we are not getting bike from plant, so we can not do anything. His behavior not friendly with customer he has not called me single time after repeated follow up with dealer point. This isn't the way a very reputed company should behave towards valuable customers. Frankly speaking u r cheating customers.
It is very bad and also they are destroying Royal Enfield Company reputation by mis-guiding valuable customers.
BOOKING NUMBER: BKG005706CD00572
EMAIL : [protected]@gmail.com

I hope you understand my pain for this issue.