Royal Enfield Complaints & Reviews

I have booked my Meteor 350 pure black in the month of June ( Booking ID BKG007654DE00087),
while booking I got the delivery date as 9 th September, but when I called customer care there is no proper response and they say still the production of the vehicle has not started. They can't give me proper delivery date also. This is not the kind of response I expect from such a great Brand. Even after 3 months of booking if you can't give the deliver date this is not a proper customer service.

I have booked my bike Royal Enfield Meteor on may 21 2021 with booking charge of rs 10000 and when enquired with dealership they promised me the delivery with maximum of 90 days. And on Aug 11 I have asked to pay full amount of rs 231339 for delivery after Erich there was no response so when I escalated the matter to Royal Enfield team they immediately refunded the amount back to my bank account

Now as I am fed up I want to take no booking amount back, as I could not wait more but they are neither delivering vehicle nor refunding the money back

Contact number- 988******4
Technical issue- bike is not working properly it gets off, breakdown twice in only 25km
Service center- Vogue Motocorp, Royal Enfield, Sakinaka, Mumbai.
Vehicle No- **********
Chasis No- ***********

I have got the delivery of abovementioned bike on 30th Aug 2021 N at the same day bike gets breakdown then Ur technician came to roadside and solve the issue then yesterday on 31st August same issue occurred so I have sent the bike to service center, but now after 36 hours I have not received bike N service center told me whenever we get the part we will deliver your bike so I don't want such faulty bike N such service so I want to replace my bike or cancel it.

This classic 350 have many problems.i buy this bullet on oct2020and problems start in 3, 4month. Main problems 1. Engine consume the engine oil too fast.
2. Back tyer lickedge problem thrugh the alloy
3. Break problem ABS not working properly.
4. The service center do everything thing but problems still continue.
(1. replace this bullet) or (give me this bullet cost back )
(Humble request )
I don't...

I have so many issues in Royal Enfield classic 350 bs6 in 8 months every month I put my bike in service center due to some issue and they fix at that time but after 1 week the same issue happens again please solve my problem.

Dear team

Ason jun 2021 I purch asaased royal Enfield 350 classic from bandra West showroom. I am so fustred because bike not working properly.

I want my money return .

This is harrasment for me

Dear royal enfield

I have so much issue in royal enfield classic 350 bs6 in 8 mnths every month i put my bike on service center due to some issue and they fix at that time but after 1 week the same issue happens again again please solve my problem

Dear Sir/Mam

I Ganesh. Bannad of R.E took the Royal En-field interceptor 650 on dated 9 November 2020, from Rohan Mototrs. After the purchase of 20 days the Meter Gage was not working, When i complaint to the Branch Manager he told that he dont have the stock of the same but he promised me that he will put order and take it. He took the time of one month but when i went after one month for my first service he told that there is no Stock of Meter Gage.
Now its almost an year yet know the manager is same thing that there is no stock of the product.
And another issue that the back disc oil is getting leaked even though i serviced
10/07/2021 after 2 days of my last service the Back Disc oil is getting leak
Please lookup into these issues and kindly give me a satisfactory solution for the same. I hope you will find the better solution.
mine contact [protected]
This is my store Mail id
Thank You

My bike Booking ID-BKG010924CD00957 is not yet delivered after 5 months. Company has taken booking amount and has no clarity of delivery date. Have been informed to have patience and wait. Since last 1 month I am following up but always getting standard reply. More over no body from company has bothered to contact me even after raising repeated mails and complaints. Why are you fooling customer. I am bound to buy and that is why the company is taking advantage and purposefully delaying delivery. Also you are not assuring not to pass on any price high during days of delay from your end.

I know this complaints will also be overlooked and kept aside. Dont worry, all this injustice shall be taken up. I have enough evidence

Hi, I am in Coimbatore my royel Enfeild thunder bird x 350 get tank leak .i gave warrenty claim in M.R motor in Mettupalayam almost one month gone there is no response I make a complaint to royel Enfield and next I ll move consumer thank you
Vechile no TN 43 K 5117
THUNDER BIRD X...

Hi,

As I mentioned above my himalayan bike 2021 model purchased in the month end of February 2021 but I'm facing vibration issues in engine and getting very bad noise from the engine while riding

This is the second time I'm raising the complaint against my bike contiously I'm facing the issues in my bike

I'm very disappointed with this bike contiously facing the issues, and just 6months completed for my bike have been facing Lott of issues

Please solve the complete all the issues or take your bike back and refund my amount or else I will raise a concern in consumer court Bcz I paid Lott of money for bike

Previous complaint iD ID CAS[protected]Z8V4H3

Bike details :
Himalayan
KA09JC2388
Purchased date 19feb 2021 in abhyuday motors mysore

Person details:
Shashanka
Contact:[protected]
[protected]@gmail.com

Regards,
Shashanka

Hello,
As i purchased Royal Enfield Himalayan BS6 from Royal Enfield - Roverz Motors, Puthiyakavu in 26 March 2021.

While delivering they not able to give me a good front visor .It was broke at the time of delivery.And they promise me maximum one week for getting it. But until now, after the purchase of 8 months I didn't get my front visor.still using broke visor in a new bike

From the date of purchase my chain has compliant. More than 5 times we repaired chain and there is no positive result for chain compliant.

I am writing you for a better solutions to these two problems.

PLEASE FIND ATTACHED DETAILS

BIKE REG NO : - KL 61 E 8181

OWNER Details : -
HASHIM
HASHIM MANZIL, PANAPPETTY, PORUVAZHY PO, KUNNATHUR, KOLLAM, 690520

MOB : - +[protected]

mail :- [protected]@gmail.com

SHOWROOM Address :-
Royal Enfield - Roverz Motors, Puthiyakavu, Karunagappalli, Kerala 690502 .mob[protected]

DATE OF PURCHASE :-
26 MARCH 2021

We are here for bike service and there is power cut from past half an hour and i am shocked to see that there is no additional support for power in the agency now in this bad humid condition it is very daunting to stand over-here. Sorry to say but this is not a good way to give a service as the Royal Enfield company is a big brand. Kindly provide additional power support i:e Inverter, Dg set so that we will continue the service.

Thanks and regards
Manmeet Singh

Himalayan BS6, Left to First Service in Service Center, after service, bike got delivered without Engine Oil. Problem got noticed next day to customer.

Engine rpm automatically increases and decreases and i visited Royal enfield showroom Ashtavakra ludhiana 4 times . Thry have not solved my problem till yet .

I ordered coustmize helmet from your online store whose order number is[protected] after complaining many times to your customer care that according to your delivery policy you deliver the item in 30 days my order is 15th July 2021 and today date I have not received my order till 26 August 2021 and my order is not being processed online yet only the order is confirmed, if you cannot provide your service in the right time period, then I will be bound to take legal action against you. I have also paid Rs 3200 regarding the order as soon as possible inform me what are the stouts of my order regards Abhinav Chaurasia Advocate

Jadav Raju village.basar .dist nirmal . Telangana phone [protected]

Im Ashish Sharma residing Moradabad, i had purchased Classic ENFIELD 350 on 7th March 2020 from Miglani Enfied store Pili kothi Moradabad(u.p)since last 6 months i havent recieved my Registration papers from the Agency, continious efforts have been made by my self by telephonic and personal visit at the store, All false promises were made by the agency and by mr.Lalit manager, im very much disappointed by the unprofessional work done at this agency..

As i purchased a classic 350 signals storm riders in Nov 2020 from Monga Motors Near Namstey Chownk Karnal. After few days it starts missing and sensor issue in this. i had complained so many times . but no results comes. After repairing the sensor again same problems comes with missing problem too. After these many problems seal of main engeine is leaking and as always still your employees says no issue sir we will fix the seal.
sir with in almost 8-9 months after purchasing i am still facing the issues .
And these issues are increasing day by day. Customer satisfaction with your products and employees is totally 0.
m fed up from your service now.
m investing huge amount RS 2.15 Lacs in this.
Kindly take back your vehicle. Now i am unable to do anything. and give back my money .
You can call me on [protected]

I have booked royal Enfield Himalayan on 18 March 2021 and it's has been 5 months and no delivery made by the company.
The customer support is terrible and did not help consumer with any. When requested for a date for delivery all they reply is a template which is sent again n again and this is been going on for a month