Royal Enfield Complaints & Reviews

Bht gandi service provide kr rhe h ap log almora m... 100 chakkar lagwate h customer se fir b satisfy ni kr pate h... Km se km problem dur to kro lootne se faida kya h... 0 rate krunga m royal Enfield almora agency valo ko service krne k bad feedback k lye to bdi jldi phone krte ho... Befkuf smjhte ho customer ko...

I have been complaining about detective Royal Enfield Meteor 350 Fireball Red vehicle purchased in Mar 2021 since first day. The vehicle is undriveable coz of extreme heat in exhaust. My legs are burning even after driving 1km. It's a defect which the company is least bothered about, the local vendor had not even paid Road Tax even after repeated reminders. The Royal Enfield company is not responding even after regularly complaining to them. I feel cheated and dejected, I have worked hard and saved money to pursue my dream of owning such a costly vehicle but I am not able to use it at all. The company customer care don't even talk they just keep the phone away and make us wait to take complaints.

The main switch of my vehicle is not working.
So, please recover my problem as soon as possible.
Address-police station Gohan, district-Jalaun.
Phn no- [protected]

Hello my name is karthikeyan, I have booked re meteor 350 custum silver on 6th Feb 2021, I have'nt received my bike till date is more then 5 months, I booked the bike in teknik motors bangalore, they don't respond properly, kindly let me know when can I receive my bike, my booking ID is BGK000236CD02974

I m purchase the bike on jan 2021 then after 1 or 2 week fault has been create in my bike till date fault cant be solve by agency then say spare part is not here last 5 month

I have booked METEOR STEELER BLACK on 22nd February 2021. At the time of booking waiting period 3 months told me, but till today I have not received delivery. Yesterday I inquired at MARU AUTOMOBILES NADIAD. They told me that there is no possibility up to AUGUST2021.
What is the problem? After promising for delivery why no any answer from Dealer.
If delivery is not possible up to Rathyatra ( 12/07/2021 ) I will cancel my Order. Kindly do needful to deliver me in my suggested time.

Jitendra M Patel

Dear sir/mam, I had purchased a new bullet 350 ES EFI Jet black in colour. Bike's look is very cool. But I faced a problem regarding its engine. A odd sound appearing in his engine.

Goa company store instead of Ranjeet motor cycle

Below mentioned consignment wrongly delivered to Goa company store instead of Ranjeet motor cycle.Kindly interchange both dealers Dkt No[protected] &[protected]// Not Received cartoon at goa [protected]

Dear Sir / Madam
I am J.Dinakaranl from Salem. My Royal Enfield bike Registration number is TN 30 BL 0102. From the very first service they didn't do the service properly. I complained about my problem. Royal Enfield Service center delivered my bike without doing any repairs and service.This was not a single time but they did the same again and again. The person in charge is not responding properly. During my service .It has been two...

Hello,
I had ordered my meteor in March, the tentative date for delivery was 18-july.
I email them they shifted my delivery to 4th week of august.. its been 3 months i have eagerly waiting for my bike..
please do something to get my bike quickly.
They didn’t refund my booking amount. I was trapped in this!
My booking id- BKG006961CD00254
Customer Name Mayank Saxena
Model Booked METEOR 350-C4 FIREBALL WHITE CS Receipt Number BKR006961CD00254

Selected Store -
Royal Enfield Showroom
Akanksha Autozone Pvt Ltd, Nainital Road
Rampur, Uttar Pradesh, 244901

My name is dheeraj Sharma and I was bought Royal Enfield standard 350 on 1 January 2021 but my bike was missing many times while I'll drive on road I was going to my nearby agency but salesman and other staff members not interest to repair my bike So please you take action as soon as possible .

I Purchased a Royal Enfield Classic 350EFI from Vill- Rayya Distt Amritsar. The Date of Regn is[protected]. But when i purcahsed this motot cycle, its provindidng the hot day by day. I complaint many times but zero respone by the agency and reply me where you want to go. we can not solve the prblem. So pl help me for solve the same. i purchased this bike by CSD(Balwinder Singh) . If the problem not solve by the company in this piece so return my money or new Motor cycle. The petrol tank provide the heat when i run. Sometimes the motor cycle stopped when running on the way. i reached three times at amritsar own my personel expense. at the end i have no any thing only a steel motor cycle ahown as a show piece. so kindly help me for solve my problem. My contact number is [protected]. Pl call me on my number and solve my problem. thanking you.

On the 19th of November 2020, I Placed an order for Interceptor 650 glitter and dust in a Madurai showroom "Classic motors". now it has been 8 months and people who ordered later than me, got their bikes and I'm still pending. the company has not contacted me or gave me the status of my bike. every time i am the one to call for the past 8 months. The maximum waiting time for the bike is 4 months only. i reached out to Royal Enfield customer service which turned out useless. This bike has always been a dream to me from the day it launched. but here i am still waiting, depressed due to the company's poor response. I just want my bike. Now i am on the verge of cancelling the bike. I could use some help.

number of registration: [protected]
Contact number: [protected]

I bought royal Enfield's full body camo print shirt (Olive colour) (price=2400) in September-October 2020. But it faded in 2 wash. Such a poor quality of cloth material. I want refund

Dear Sir/Madam

Re: (Royal Enfield Classic 350 Pure Black)

I purchased a RE Classic 350 from your dealership (Rudraa Motors Royal Enfield Showroom). I Bought bike on 17/03/2021 from Rudraa Motors No.182, AL Block, 11th Main Rd, Shanthi Colony, Anna Nagar, Chennai, Tamil Nadu 600040. I have lot of problems in my new bike and serviced three times(one time in Rudraa Motors, Poonamallee High Road, Arumbakkam and two times in I Speed Motors, Lumbini Square, Purasaiwakkam) but still my bike faults not cleared yet.Do you value a customer like this?
I would appreciate it if you could resolve these issue in few days. As I am sure you can be appreciated, I reply on my bike for transport and apart from the inconvenience, this problem has also caused my health issue.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved in few days, I will consider taking further action to resolve the complaint either through the Department of Commerce or through the courts.
Yours faithfully

Name - Vishal Ezhilan
Address- 14, Solai main Street, Ayanavaram, Chennai-600023
Phone number- [protected]
Email address - [protected]@gmail.com

I have booked RE Meteor supernova on 8 feb 2021, june is over now i didn't get my bike or any update..such a bad experience with royal enfield...if i am asking to cancel it, they are saying advance amount is non refundable.

Dear Sir,

I am writing this mail with the very unhappy and worst service rendered by Rajendra Automobile - Dindigul. During the service time even I was told several times your service are very poor now a day I thought why I was preferred RE- Bullet.

For the last 10 years, my dream is to buy a RE bullet and I was fulfilled in 2017.

Last three year I have not gone to the very worst service form your team RE. This time I felt very bad about why I was chosen for the RE dindigul service station. Due to my bike safety and security, I was never given my bike outside the service station.

Team Rajendra Automobile - Dindigul screwed my happiness well.

Issue on vehicle post service

1, Dealer Service staff and cash counter staff were not accepting my digital payment and card payment and they forced me to pay only by cash and the card accepting machine was repaired for more than a month. Biggest worst part is they will arrange a person who will take me to the ATM to withdraw the cash. Since due to this pandemic time we are all majorly avoiding the cash transaction.

2, I left my bike for service at the time I was request the staff to drop me near dindigul bus stand, They convey due to pandemic we don’t do that service .But to collect the cash how your management allow the a person to withdraw a cash from the ATM.I need a clear explanation.

3, Hence I told I will make the payment post the EDC get serviced, they threaten me that if I am not paying the cash will be penalized for RS100/- for each day for my bike as standing rent. Finally I paid and took my vehicle through the IMPS mode only.

4, They never informed me about the payment mode on the job card raised and they told me that no water wash will be rendered because of the HO mail received that doesn't do the water wash to any vehicle and another staff says the water wash gun got repaired.

5, Till today they have not given me the service bill and I asked several time, They told me they will send it by what up. Last 15 year of my experience I have never undergone such a worst situation of paying the bill without any knowledge of the bill I am paying……..

6, My wondering part is whether they raised the bill for water wash or not……………

7, Post servicing I took my bike to palani on 20th june at the end of the day my bike battery was dead .What PDC check happened for my bike was ….Battery was in dead condition on the next day.

8, My bike handle bar was a little bent- They forced me to change the bike handle bar because I will get shoulder pain – Now it was not properly fitted and I was unable to view the back side mirror.

9, Left side foot rest was not properly the same as was captured in the job card – Still the issue was not resolved.

10, Pre-servicing my bike neutral light and head light was working now it was not working post the service.

Worst customer retention and service...

Since I was using only Authorized service center / service desk

In future me and my entire team will look for other brands... because of the worst service.

Even if there is no satisfaction call and no proper attendance by the relationship executive.

Hence I was paid 2850 k as a service charge????

Team...please look into that otherwise you might get reputation loss.

Thanks and regards

Vijayashanker.S

Phone : [protected]

Hello sir mene 19 may 2021 ko lamba showroom tilak nagar delhi se royal Enfield show room se bullet 350 cc standard purchase ki my bike no is DL 10AA8310 Tara saini but sir one month me 8 visit show room me ho gyai sir bhaut disopoint kiya he royal Enfield employees ne abhi bhi bike ki head light not properly working and abs disk brack suspension not working and engine me bhi deferent sound crate ho raha he mujhe lagta he ki new bike ki jaghe...

I booked meteor 350 supernova blue from rawal automobiles on 7th february, 2021 after paying rs.10000/-. The showroom told me that i will receive my bike within 90 days. Also i received e-mail from the company where expected delivery date was 7th june, 2021 (approx.120 days).
Now both the deadlines are over but there is no sign of my bike. I have called the customer care but they have flatly told me that the booking amount is non-refundable. Now the company is neither delivering my bike nor refunding my booking amount. What can i do now?

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Motorcycles & Scooters
Royal Enfield
Royal Enfield — Service center working not good
R
Raisahab Godara
Jun 26, 2021
Mark as Resolved

I parched royal enfield standard 350 july 2019 at jalore achal gawari showroom my bike back side break not work that time i also say this problem so many time but no solve this. my bike number RJ 13 ES 2494 . i also bike services last week pay the bill 5500 but this problem not solve.kindly solve the problem my num [protected].
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