Royal Enfield Complaints & Reviews

Hello sir/madam,

I hereby bring your mind to my new purchased Royal Enfield's bullet 350 ES EFI whose details give below:

•Insured name - Mrs. Veerawati Devi
•Address- Kh- 192/G- 7 25 futta road. Mukandpur Extn Part- 2, New Delhi, Delhi- 110042.

I purchased this bike on 28 June 2021 from Burari branch in Sant Nagar. I noticed a odd sound in engine which appearing from the date of purchase.
This is not fair that bike need mechanical from now. I request you to resolve my issue as soon as possible, if can replace my bullet bike to new one. Please contact your branch soon.

Thanks,
Your customer
Veerawati Devi

I have taken AMC in pinjore enfiled agency
But they did not proper service and rubbing coating they have taken 4 days for that

Bullet was in agency, after that they told me we can't good service your enfield standard 350 because you have taken AMC IF you pay cash then we will do it

I want to do a complaint to do again service of my enfield bike or refund my AMC money
I am totaly disappointed with Royal Enfield
So do a solution

Hi, this is Ganesh from Tamilnadu, Tuticorin district. I bought a thunderbird350x bike last year(2020). A few days ago found leakage under the tank in the air valve. Booked a service and RE people started the procedure for this problem. Because of Covid-19, the process was got late last month. But now everything going smooth still I am not getting any update from the service center if I ask them they told me we couldn't order the part in Royal Enfield. Almost one month completed.

I have booked my vehicle on 28th feb as committed by showroom/ as per timeline from Royal Enfield for delivery it is 90-120 days. So my delivery should be on 28th June and their is price hike on 2nd of july and they are charging extra amount of hiked price.

I am not happy as their is a delay from
Royal Enfield end and now torturing for hiked amount for delivery

Bht gandi service provide kr rhe h ap log almora m... 100 chakkar lagwate h customer se fir b satisfy ni kr pate h... Km se km problem dur to kro lootne se faida kya h... 0 rate krunga m royal Enfield almora agency valo ko service krne k bad feedback k lye to bdi jldi phone krte ho... Befkuf smjhte ho customer ko...

I have been complaining about detective Royal Enfield Meteor 350 Fireball Red vehicle purchased in Mar 2021 since first day. The vehicle is undriveable coz of extreme heat in exhaust. My legs are burning even after driving 1km. It's a defect which the company is least bothered about, the local vendor had not even paid Road Tax even after repeated reminders. The Royal Enfield company is not responding even after regularly complaining to them. I feel cheated and dejected, I have worked hard and saved money to pursue my dream of owning such a costly vehicle but I am not able to use it at all. The company customer care don't even talk they just keep the phone away and make us wait to take complaints.

The main switch of my vehicle is not working.
So, please recover my problem as soon as possible.
Address-police station Gohan, district-Jalaun.
Phn no- [protected]

Hello my name is karthikeyan, I have booked re meteor 350 custum silver on 6th Feb 2021, I have'nt received my bike till date is more then 5 months, I booked the bike in teknik motors bangalore, they don't respond properly, kindly let me know when can I receive my bike, my booking ID is BGK000236CD02974

I m purchase the bike on jan 2021 then after 1 or 2 week fault has been create in my bike till date fault cant be solve by agency then say spare part is not here last 5 month

I have booked METEOR STEELER BLACK on 22nd February 2021. At the time of booking waiting period 3 months told me, but till today I have not received delivery. Yesterday I inquired at MARU AUTOMOBILES NADIAD. They told me that there is no possibility up to AUGUST2021.
What is the problem? After promising for delivery why no any answer from Dealer.
If delivery is not possible up to Rathyatra ( 12/07/2021 ) I will cancel my Order. Kindly do needful to deliver me in my suggested time.

Jitendra M Patel

Dear sir/mam, I had purchased a new bullet 350 ES EFI Jet black in colour. Bike's look is very cool. But I faced a problem regarding its engine. A odd sound appearing in his engine.

Goa company store instead of Ranjeet motor cycle

Below mentioned consignment wrongly delivered to Goa company store instead of Ranjeet motor cycle.Kindly interchange both dealers Dkt No[protected] &[protected]// Not Received cartoon at goa [protected]

Dear Sir / Madam
I am J.Dinakaranl from Salem. My Royal Enfield bike Registration number is TN 30 BL 0102. From the very first service they didn't do the service properly. I complained about my problem. Royal Enfield Service center delivered my bike without doing any repairs and service.This was not a single time but they did the same again and again. The person in charge is not responding properly. During my service .It has been two...

Hello,
I had ordered my meteor in March, the tentative date for delivery was 18-july.
I email them they shifted my delivery to 4th week of august.. its been 3 months i have eagerly waiting for my bike..
please do something to get my bike quickly.
They didn’t refund my booking amount. I was trapped in this!
My booking id- BKG006961CD00254
Customer Name Mayank Saxena
Model Booked METEOR 350-C4 FIREBALL WHITE CS Receipt Number BKR006961CD00254

Selected Store -
Royal Enfield Showroom
Akanksha Autozone Pvt Ltd, Nainital Road
Rampur, Uttar Pradesh, 244901

My name is dheeraj Sharma and I was bought Royal Enfield standard 350 on 1 January 2021 but my bike was missing many times while I'll drive on road I was going to my nearby agency but salesman and other staff members not interest to repair my bike So please you take action as soon as possible .

I Purchased a Royal Enfield Classic 350EFI from Vill- Rayya Distt Amritsar. The Date of Regn is[protected]. But when i purcahsed this motot cycle, its provindidng the hot day by day. I complaint many times but zero respone by the agency and reply me where you want to go. we can not solve the prblem. So pl help me for solve the same. i purchased this bike by CSD(Balwinder Singh) . If the problem not solve by the company in this piece so return my money or new Motor cycle. The petrol tank provide the heat when i run. Sometimes the motor cycle stopped when running on the way. i reached three times at amritsar own my personel expense. at the end i have no any thing only a steel motor cycle ahown as a show piece. so kindly help me for solve my problem. My contact number is [protected]. Pl call me on my number and solve my problem. thanking you.

On the 19th of November 2020, I Placed an order for Interceptor 650 glitter and dust in a Madurai showroom "Classic motors". now it has been 8 months and people who ordered later than me, got their bikes and I'm still pending. the company has not contacted me or gave me the status of my bike. every time i am the one to call for the past 8 months. The maximum waiting time for the bike is 4 months only. i reached out to Royal Enfield customer service which turned out useless. This bike has always been a dream to me from the day it launched. but here i am still waiting, depressed due to the company's poor response. I just want my bike. Now i am on the verge of cancelling the bike. I could use some help.

number of registration: [protected]
Contact number: [protected]

I bought royal Enfield's full body camo print shirt (Olive colour) (price=2400) in September-October 2020. But it faded in 2 wash. Such a poor quality of cloth material. I want refund

Dear Sir/Madam

Re: (Royal Enfield Classic 350 Pure Black)

I purchased a RE Classic 350 from your dealership (Rudraa Motors Royal Enfield Showroom). I Bought bike on 17/03/2021 from Rudraa Motors No.182, AL Block, 11th Main Rd, Shanthi Colony, Anna Nagar, Chennai, Tamil Nadu 600040. I have lot of problems in my new bike and serviced three times(one time in Rudraa Motors, Poonamallee High Road, Arumbakkam and two times in I Speed Motors, Lumbini Square, Purasaiwakkam) but still my bike faults not cleared yet.Do you value a customer like this?
I would appreciate it if you could resolve these issue in few days. As I am sure you can be appreciated, I reply on my bike for transport and apart from the inconvenience, this problem has also caused my health issue.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved in few days, I will consider taking further action to resolve the complaint either through the Department of Commerce or through the courts.
Yours faithfully

Name - Vishal Ezhilan
Address- 14, Solai main Street, Ayanavaram, Chennai-600023
Phone number- [protected]
Email address - [protected]@gmail.com

I have booked RE Meteor supernova on 8 feb 2021, june is over now i didn't get my bike or any update..such a bad experience with royal enfield...if i am asking to cancel it, they are saying advance amount is non refundable.