Royal Enfield Complaints & Reviews

Hi,
I am KAKARA CHANDRA SEKHAR, ex-service man from Navy. He had booked the Royal Enfield Meteor 350 on 27/02/2021. Booking no. BKG100030CD02125 at Erragadda Hyderabad. There is no response from the showroom even after repeated calls. Advance of Rs.10, 000 was paid. I am not sure it will take so long. I feel as I am Ex-Serviceman and there are certain discounts available, so it is delayed.

Regards

KAKARA CHANDRA SEKHAR
MOBILE : [protected]

Left mirror dangling it doesn't stay at on spot.The mechanic at the service center told it was due to he said "it's new that's why this happens" . Also the low fuel light blinks only when brake is applied or clutch is pressed and it's blink and then stops blinking

My bike (bullet standard ) was break down for last 2 days. The bike is 5 months old.
Day 1 : Called RSA . According to him the problem will be solved in workshop only by online tuning. Called workshop. According to them RSA technician does not know anything it can be solved by him.
Day 2 :Called RSA again & got the same reply. Called workshop again. He told to wait 2 days more to get service. After explaining my urgency he told that he will arrange to service and will inform in evening. Till then he stopped to receive my call . Now what can I do ?
Please suggest
Mobile : [protected] / [protected]

I purchase royal enfield 13.04
2021 but not working as a good condition. I visit 2 time Durga motors in Jalpaigure west bengal .fast time 4 day in work shop then I tack bike after servicing same problem. I fedaf sir pls inform.

Side lock பழைய வண்டியில் இருப்பது போல் உள்ளது ஞாபக மறதியாக வண்டியை ஸ்டாட் செய்து எடுக்கும் போது விபத்து ஏற்படுகிறது side lockயை மீட்டி யார் 350 உள்ளது போல் மாற்றம் செய்ய வேண்டும் எனது தாழ்மையான வேண்டுகோள்

Greetings for the day

Dear team

Myself Mahesh U G i am having 2018 classic 350cc

From yesterday i found fuel leakage behind air filter assy

Before 2 years back same issue found on that time through warranty fuel tank replace done

Again I am facing the same issue but this time I need to pay for fuel tank or not? plz confirm

Their is no physical damage on fuel tank or any related parts but if I put 11.5 liters of fuel on that time no leakage but after travelling for 350 kms leakage started

So plz clarify if I need to pay the money for fuel tank or not because this is purely manufacturer’s problem and I check in manual book about the fuel leakage problem Not mentioned

So if you do not replace the part under warranty means please provide a letter about that we are not able to replace the part under warranty like that

I need that letter to take forward

Request to do needful

I am waiting for your response

Thanks and Regards
Mahesh
[protected]
[protected]

I am Arun from Udangudi, Tamilnadu.
I have booked Royal Enfield HIMALAYAN BSVI ROCK RED bike at Charles Motors, Tuticorin, Tamilnadu on 10/12/2020 with advance paid Rs.10, 000/-.It has 130 days Completed Still Now i am Not Received the Bike and Not Getting Any Updates Regarding My Vehicle Delivery Date.Now i am in a helpless Situation.
Should I Cancel the Bike Booking and Choose another Brand Motorcycle?? or Should I wait???
My details:
1) Customer name: Arun S
3) Booking ID & date : BKG006115CD00271 Date:10/12/2020
4) Booking Model : HIMALAYAN BSVI ROCK RED
5) Advance paid by Cash :Rs. 10, 000/-
6) Delivery period :45-60 days

I am Arun from Udangudi, Tamilnadu.
I have booked Royal Enfield HIMALAYAN BSVI ROCK RED bike at Charles Motors, Tuticorin, Tamilnadu on 10/12/2020 with advance paid Rs.10, 000/-.It has 130 days Completed Still Now i am Not Received the Bike and Not Getting Any Updates Regarding My Vehicle Delivery Date.Now i am in a helpless Situation.
Should I Cancel the Bike Booking and Choose another Brand Motorcycle?? or Should I wait???
My details:
1) Customer name: Arun S
3) Booking ID & date : BKG006115CD00271 Date:10/12/2020
4) Booking Model : HIMALAYAN BSVI ROCK RED
5) Advance paid by Cash :Rs. 10, 000/-
6) Delivery period :45-60 days

I bought classic 350 bs6 model 7months ago. Am facing tappet sound in engine and while riding vehicle gets turned off.
Now they are saying one of the parts in engine need to be replaced so that will not get these two issues in future.
My concern is to refund or replace with a new bike. But they are not rewdy for that instead they saying only parts can be replaced it seems

Respected sir/madam
My name is Muhammed Wafi and I am writing this email to express my disappointment with your product. I got my Himalayan on 19th March and covered 1250 KM. My bike is faulty and I am highly disappointed. Since the first day itself, the bike was turning off in lover rpms and in middle of heavy traffic. I didn’t gave it much concern as it is a new bike and will get heated. But after my first service, the issue became worse than my expectations. The bike suddenly turned off in middle of a traffic and didn’t turned on. Just making crank noise but no life. I called breakdown assistance from showroom and the made it start. From that day onwards I am forced to visit the service Center twice or thrice a week. Now after a two full day work the bike was working fine but, yesterday onwards the problem started again. Today my life was saved with a split second decision as I was in 4th gear riding around 70kmph and bike turned off which made the rear tyre to lock up. My bike suddenly went side wise and thanks to god I was able to control it and brought to a stop after that it refused start. Tried to get it started couple of time and finally it started. I came home immediately and wrote this email. I am telling you once again. It’s a faulty bike it’s a faulty bike. It will kill me. I need a complete reply with solution. I am demanding a brand new Himalayan instead of this faulty one. This bike can’t even take a 40km stretch at once. This is a faulty bike and I payed my entire saving around ₹2.70 lakhs for this thing. I want a new compliant free Himalayan granite black or a Royal Enfield engineer to look into the case. I can’t bear this anymore.
Thank You

I bought 2018 Royal Enfield Bullet.
In that tank pad colour sticking yo my clothes each time.

I submitted this complaint to Royal Enfield service center.

But they are not considering this issue as big one.

My rear disc got locked on the second day of getting the bike delivery from the showroom, they sent us to service center they some how fixed the problem but though the rare wheel was not moving freely like the other bikes we again showed them but they said we have just worked on it so it will get free after some time you can use it. Now after riding only 3000 km service center is saying me to change the disc pad.. Is this my fault if your disc pad got locked on the second day of getting new bike ??

Dear Team, my name is Ravi Ranjan. I have RE Himalyan August 2020, bs6. I have written many times regarding engine stalling. Bike many time went in service centre, but still the problem persist. On my last service, a mechanic of re increases RPM through a screw rotation, which was under the tank. RPM increased, but the problem not ended. I asked them that in Bs6 model there is issue, which can be rectify after increasing Electrical current, but they did not noticed. Now my bike is having noise in back side in any where while riding, perhaps in Suspension bush or Shocabsorber. I requesr a service book by an engineer of RE company, not dealer. Also there are some changes taken place in RE Himalyan 2021 model engine, which I would lime that same will be, which amount I pay.

Thanks,
Ravi Ranjan
[protected]

Royal enfeild standard 350 ES .I can not start the engine of vehicle because the damage of fuel injector.its a new vehicle i brought 27 january 2021 and the second time i went to service centre in this short period.first time i went to service centre 23 march 2021 cause of damage of low fuel indicator.this is the second time 15 april 2021 the vehicle can not start.mentaly i disturbed about this complaints of vehicle

Dear Sir/Madam,
I am the customer of Royal Enfield Electra vehicle no-UK04AE3477, haldwani, nainital, uttrakhand. My complaint is that the right side shocker of my bullet is making noise. I went to showroom they change the oil and I have paid them for it. But the problem is not resolved yet. And my 2and complaint is that I have ordered sensor of the silencer of my bullet on 01 april 2021 but there is no update about it. No one is going to take any action in this matter and they are not taking it seriously. I have purchased this bullet on 31 August 2020 and now i want to sell it because of the poor service and negligence behaviour shown by them for the existing customer. So please tell me what should I do because if anyone will ask for feedback than I can't give any positive feedback of your dealer and their services.
Kindly let me know that what action is taken by your company in this regard. I will get the service or I have to sell by bike.

Regards
Devendra Singh Khanka
Existing customer of Royal Enfield
Ranibagh, Kathgodam
Haldwani, Nainital
Uttarakhand
[protected]

Bar bar break damage hota hai aisa kaun hota hai kya itna bara company break problem ko sahi nahi kar pata hai kaun is accha company band kar da government ko company ko band kar Dana chaya koi v company ka bike mai break problem nahi hota hai phir royal Enfield ka bike mai break problem kaun

I have done services in RE but not received the invoice receipt till date to my Gmail id.

And receiving irrelevant service details to my mobile number.

Please note below is my vehicle no
KA01JF8801.

Send me the invoice of my service related only.

And the service done till date its not at all very good.

I have given service in Iblur.

Regards.
Ranjith

Sir,

On dated 16.03.2021, i handed over my bullet for service, after 3-4 days I have received back my bullet. In the night when coming back home from the agency, I found that headlight not working, light grill not attached properly. Engine have very bad sound.
After request in Royal Enfield support, i didn't get help.
Kindly do resolve my problem.
Regards
Yashpal
[protected]@gmail.com

I had done my bikes first free service from royal enfield service centre sulthan bathery.After the srevice i m facing an issues of hearing a noise always from the back of my bike while riding.

Sir, this is to inform that i enquired about the standard model of bullet from your dealership in jind, haryana . The price which he quoted was one lac eighty six thousand for the standard non electric version . While the price shown on the official website is one lac fifty seven thousand which is the on road price . I humbly submit this query about the hefty black marketing which is done by the jind dealership to the genuine customers who dream of owning a royal enfield. I am about to file a complaint in the consumer court as well on getting a price confirmation by you . If these things keep happening the trust of customers will be lost in your long standing organisation . I thereby submit to you to kindly confirm the price of concerned model and if there is any discrepancy kindly take the appropriate action against the concerned dealership of Jind District .
A quick response will be awaited.
Advocate : Rajat Sheoran
Mobile No : [protected]