Royal Enfield Complaints & Reviews

On 2020 November 26th, I went to the showroom and booked a Royal Enfield Himalayan (Granite black) and paid an advance amount of ₹10000. And was told that the bike will be delivered within January last or February first week. But it was not done so since the launching was late . Later the delivery was promised within March first week that was also not done. I had already complained about this and all i got was an apology and nothing related...

Hello Royal Enfield team,

I bought a Royal Enfield Thunderbird 350x at Madurai (Tamilnadu, India) Showroom on August 2019. I bought this bike with passion and interest. I felt the vibration but thought due to the heavy motor of the 350cc bike the vibration would occur and I checked with the guys in the showroom, and they said the same. Recently I saw your new version of the Meteor 350 model with no vibration and this is the...

Mere bike royal Enfield classic 350 EE h jo Bina resh diye chalti h 1st service k bad ye problem ayi h our is k sound m bhi and is k gear down karne ya lage ne m bhut sound karti h atak jate h is gear 2nd problem fule sensor ki h jo bike on karne p sound ata h fir off ho jata tha lekin ab wo on rahta h our tank m m fule hone p bhi wo light on off hoti h my bike purchased 23 jan 2021 3 months m itni problem Hone lagi h sir service center bhi...

I went to royal Enfield service center on Kukatpally ramalayam road I told to that person his name was sai he said yes he gave me bike after 9 days and they changed lock set but I not that same lock next day I went to show room again I tell him back wheel getting sound he said not a problem use chain spray I used but sound was getting they changed the lock set for 10 time and they ans was no lock set they taken 12000 but no service done I...

I am complainning about my royal enfield parts which is on claim .i drop my bike on 5th feb to royal ennfield service centre for claiming.and now 2 months complete but my parts are not coming form company whats is the issue? pls give me my parts early...

Dear royal Enfield,

I am Jeevan from Tumkur Karnataka.

I booked vehicle Bullet ES on[protected] and they said you will get vehicle on[protected].Now they said you have to wait 2 more months to get you vehicle.How can I wait still two more months to get vehicle.

Where is the customer satisfaction you are maintain.

Comes to showroom.

Royal Enfield Service Centerbr...

I took delivery of CLASSIC 350 orange ember on FEBRUARY 18 /2021 through CVS MOTORS Kammanahalli, Bengaluru.Karnataka.
The bike came with so many issues like gear shifting, loose chain, noise from rear wheel so an.
When contacted the show room they told me that it would be attended during first service.
After first service also problem persist & i raise the complaint regarding the same, then they recall the bike.
Now...

I brought my bike to the Royal Enfield showroom with Sangam Autos Sahibabad Ghaziabad on 18th February night after the accident. After that insurance survey got completed in the first week of March and got approval as well after that the spare parts also arrived at the service center from Chennai (as per staff in the service center). After that, one month has been passed but there is no sign of delivery of my bike. Every time when I call...

Dear sir

i have purchase royal infielder Thunderbird i m having silencer problem very offense this is second time the seam problem please look in to it

one time its under warranty thy replace it again seam problem coming...

Royal enfield classic 500 fuel pump got damaged 3 times during 2 years. It is really bad . The quality of the pump is very very low. Service center is not supporting the customer regarding the same. Kindly do something to solve this issue..8000 ×3 times= total of 24000 + mechanic charges per 2years..It is really unbearable....

Sir, i have booked meteor supernova 350 on dt.02.02.2021 but till date no update for delivery of my bike...

Sir, I have booked RE Himalayan bike on 2nd October, and its been 6months, still i don't hear a single word from the dealer about the delivery of bike. I've communicated the same with RE customer support for many times but no use. At the time of booking the dealer told me that, you'll get your bike in 45 days. After that whenever I call the dealer about my bike delivery, he started saying that winthin a week your bike will be delivered. After...

Dear RE,

I got my RE METEOR 350 serviced today on 27 march 2021 from your vatakara service center.
I am really sorry to say that the customer service is very bad. I am sharing the customer lounge cleaning checklist inside the lounge, from there you can understand how they are treating a customer. Even in this pandemic situation lounge is not cleaned for last 5days and the funny part is nobody is bothered. Customers...

Dear Sir, my classic 350 cc is around 7 years old year ago I found mild crack near side stand and got weld thinking of to replace entire frame but when I have checked the price it was 10000 plus tax. I thought if I go for new one same way it might go for crack after year. I am thinking to rise petition against the company buy this real nature. Kindly suggest what I do....

Dear team,

I booked classic 350, sand colour in Rudraa motors Anna Nagar, chennai on 15/03/2021. Sales executive MR. Tharun committed me bike will be delivered within 3 working days. But after booking he was not attending my calls properly, no follow up. I need my bike delivery on 26/03/2021. Kindly do the needful....

After a long period of waiting I have received my vehicle (HIMALAYAN), ON 15th of March and the dealer (RIDERS ICON, SAIBABA COLONY, COIMBATORE, TAMILNADU)IS NOT GIVING ME THE PAPERS LIKE INSURANCE, TEMPORARY REGISTRATION ETC.Whenever the sales manager is replying tomorrow, tomorrow, tomorrow. What can I do?...

Please call back...

Dear RE,

I got my RE thunderbird 350 serviced on 1st march 2021 from your dausa service center.

On 19th march i was travelling and in middle of nowhere my rear disc got stuck. So, i checked my brake oil and shocked to see that it was empty. It means that At the time of service they didn't bother to check the brake oil, i don't understand when customer is paying such a heavy cost for labour charges and your...

I'm complaining about the bad behaviour of RE staff Sunita who sits on counter at RE showroom sector 10 Noida 201301. We booked a motorcycle "Bullet Classic 350 chestnut" for my sister marriage and we told them we will take the delivery on April near about navratri but they continue call my brother in law to take the delivery as the bike has arrived or else they will cancel the booking. My brother in law told me about this so I called the...

My name is Rajiv Kumar living in Delhi, purchase my RE classic 350cc from Ess Aar Motors (kotla) on 14th Jan 21 but after my first service I am facing noise problem from bs6 fuel tank motor.
I already complaint lots of time but that are only wastage of my time.
Atlest 3 times I went to the service center for resolving my problem but every time I was unhappy because service center guyz play with their technical knowledge but...