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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 64

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A
athul gopinath
from Bengaluru, Karnataka
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fuel pump plastic broke

Address:Eringoth House, Thrikkariyoor P.O, Kothamangalam, Ernakulam, Kerala, 686692

I bought my Bullet standard 500 on september 2017. I have rode nearly 20000km now. Within the last 2 years the battery started leaking and left stains all over the gearbox. Now the fuel pump plastic (made of really low quality plastic) is broken and when I start my vike fuel is sprayed all over. This could have led to a major fire hazard, lucky that we found it on time. I don't know whether others are having similar problems. But this is...
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B
blucky089
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

registration no not issued

Address:New Delhi, Delhi, 110044

I have purchased Royal Enfield from South Delhi Motors, Okhla on 16 June 2019, didn't get any registration document and RC from the showroom, i have been repeatedly asking them about the documents and they said it will be done on Monday or Tuesday or some other day, As on today South Delhi Motors is permanently closed and and my bike is parked in garrage.
Request royal Enfield to help me and take some action against them they have...
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M
M.P. Naveen Kumar
from Bengaluru, Karnataka
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I'm complaining about, breakdown/startup trouble fuel block problem

Address:Tamilnadu, Bangalore, Karnataka, 5600043

My new (1 week old) re classic 350 black just after 6 days of purchase there was a breakdown problem, service guys charged battery for 2 hrs. Later within 10 min again the problem repeats. Now the other service center guy says fuel flow is blocked, need to check the fuel tank. Such a worst experience i had with this bike. Kindly take necessary actn...
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S
Shishir123
from Mumbai, Maharashtra
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chain sprocket royal enfield bullet 350

Address:Vijay nagar indore, Indore, Madhya Pradesh, 452010

This is the second time i have been asked by the service provider that chain sprocket of my re bullet needs to be changed earlier they changed the same citing the same issue and now again they are repeating the same thing.
I wonder if re genuine parts are this much inferior that need to be changed even before 10000kms of run and that too after regular vehicle service from re certified service provider.
Please do the needful.br...
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J
Johnson kochuparambil
from Mumbai, Maharashtra
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engine complaint electra

Address:Thodupuzha, Idukki, Kerala

Sir,
I'm a owner of royal enfield electra (K. L38e2253). It run only 41000now. Every services done at the autherised service centre. Toda i give to the service centre (Veliyath motors, thodupuzha). They said vechicle have some engine problems like complaints in sprag, bearing etc. So i have to pay rs. 16000in order to correct the issue. Sir my question is it is ashame on a big vompany like royal enfield have this kind of issue like...
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T
Tajinder 0022
from Noida, Uttar Pradesh
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demanding labour charges on free service and not release my bike

Address:2693/2, Basti Jodhewal, Ludhiana, Ludhiana, Punjab, 141008

Hi
1st issue - i purchased a bullet 350 abs - black on[protected] from ashtavakra auto pvt. Ltd. Ludhiana. I gave my bike for repair and service on[protected] after met with minor accident and there service personnel (Vicky) told me that it take approx 2 days to complete the process. But till date they retain my bike and demanding labour charges. Behavior of their service personnel is unprofessional. I have been repeatedly trying to...
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Address:B-583; SriLalitha Rice; Phase - II; Vanasthalipuram, Ganesh Temple Road; Near Canara Bank., Hyderabad, Andhra Pradesh, 500070

Hello,
This is abhilash lazarus n,
Issue with the royal enfield taurus motors vanasthalipuram, hyderabad staff and the management.
I booked royal enfield interceptor 650 mark three on dated 17-jan-2019.
Since april i happen to contact them quit often about the status of my vehicle, but the response was that mark three (Colour) is unavailable.

On 28-sep-2019 again when i asked them, november 8th...
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S
Suryakanth Kp
from Mumbai, Maharashtra
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poor quality paint - clear coat peeling off from tank

Address:Blue mountain autos 16/620 A, Zayaan complex Francis road , Calicut 673001 Dealer code 4827, Kozhikode, Kerala, 673029

I have to bring to your attention that my royal enfield classic 350 2014 model chassis no. Me3u3s5c1en140348 logo on the petrol tank has been started to peel of in a few months ago which i have not experienced in my previously used enfield model. Within a span of 5years if this could happen i am really disappointed on the paint and sticker quality as the sticker is inside the clear coat it is not easy to replace with another sticker. Kindly...
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Tony khushalani
from Ahmedabad, Gujarat
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cheated from re

Address:6/b ghanshyam socierty near old dhor bhazar kankeria, 380022

Motorcycles & scootersroyal enfield pegasus jacket
Royal enfield — pegasus jacket

1 review
Ahmedabad, gujarat, indt
Tony khushalanion nov 8, 2019
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I am owning a pegasus edition classic 500 royal enfield. They have promised us that they will be giving us a compensating gift of a bespoke pegasus jacket which means a jacket which is limited edition, but they have provided...
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H
Het Vekariya
from Bharuch, Gujarat
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pegasus jacket

Address:Ahmedabad, Gujarat, 380050

I am owning a pegasus edition classic 500 royal enfield. They have promised us that they will be giving us a compensating gift of a bespoke pegasus jacket which means a jacket which is limited edition, but they have provided a khardungla jacket by changing its color to light brown and has removed armour from it. They are just fooling. We are 250 owners in india and to design 250 jackets they took 1 year to fix the color of the jacket because...
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S
Surya Naveen
from Hyderabad, Telangana
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royal enfield pegasus

Straight to the point:
1.)got a bike which was told as a limited edition but get up getting fooled after releasing a bike which resembles it.
2.)we fought they saw, they wanted to resolve it, gave a helmet a bag, and it took an year to design a "bespoke"jacket
3.)atleast we wanted something that is remembering than a jacket with flaps and number.that too copied from the new model signals which spoiled our limited edition...
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D
dj1sj
from Bilaspur, Himachal Pradesh
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pegasus 500cc jackets

Address:176215

Purchased pegasus model from royal enfield in august 2018 and had issues with company after the launching of signals model. Re company committed to provide us pegasus items including pegasus jackets. Now after 1 year company started delivering jackets but as promised jackets are not bespoke pegasus jackets. Pegasus flying flea logo is missing on it...
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A
AJMAL A N
from Punalur, Kerala
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inexperienced technicians

Address:Saradhi Junction, Karicod, Kollam, 691506

I am ajmal an from kottarakara.
I have purchased a re standard 350 bs 4 vehicle on 2018 november and now crossed 12k kmrs. Paid service (Rs.4175) done by yesterday. But i'm not satisfied in the service because of inexperienced technicians at your dealerships.
I've already informed a complaint (March onwards) about chain noise and not resolved till date. Yesterday they changed the rear sprocket and rear brake shoes for the...
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S
sumitbangarwa
from Bengaluru, Karnataka
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customer care don't respond, to mail even after raising complaint

Address:Chennai, Tamil Nadu

I ordered a riding gloves worth rs2000, first of all it took them 10 days deliver it. Second, the size which was a tight fit so, i planed for an exchange.
I dropped a mail regarding this, no one revert back, 3 days past i called cc, they said surely will get the response, i waited for 2 more days then again dropped the mail as well as call the cc again they said the same thing i asked her to raise a complain but she didn't do that,...
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K
Kumar Amlendu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

engine problems

Address:Arun Kumar yadav, Gandhi ashram ,, 844101

Bike when running then automatically off and more oil will increase and starting problem, but no mechanic say he will can't understand what problem in bike and no good service provide. Plz good service provide for all royal enfield bike because we believe that your best bike royal enfield but now see that bad. And when bike will running then automatically off and bike running then not speed work and more 2-3 man are setting then no power...
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L
Likhith Atyam
from Paravur, Kerala
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regarding selling fake products in showroom

Address:Plot No 85, 6 25, Morampudi Rd, Junction, Rajahmundry, Andhra Pradesh 533101, East Godavari, Andhra Pradesh, 533101

Hi there,

I purchased re desert storm from rajahmundry sri ram automobiles on february 2019 and in last week my safety guard was broken at the joint and reached manager mr. Praveen and suggested to send the picture of the broken place. Post that he replied in hilarious way and i'm attaching it in mail, kindly find it.

Post that he was claiming it was post sale part and all.. I asked about the genuinity of the...
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H
Hemanth Arkad
from Bengaluru, Karnataka
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excess heat from thunder bird 350x engine

Address:38, Balaji Layout, Marathahalli, 560037

Hi,

I am getting excess heat from engine (Not able to keep my leg in the foot rest without wearing shoes), throughout four of my services (Re authorized service center agara, bangalore), service person told me this issue is common, after i spoke with the other users of thunderbird 350x i realized this is not normal in other bikes, now i went back to service center, they suggested me to raise complaint about the engine failure...
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T
Tushar jana2
from Mumbai, Maharashtra
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complaint against go green motors service center, gachibowli, hyderabad

Address:Vathsalya Shree Tulasi, flat #102, CG Employees Colony, Mayuri Nagar, Miyapur, Hyderabad, Andhra Pradesh, 500049

Hi, i gave my bike for repair on 23rd august 2019, after i met with an accident.
I have been repeatedly trying to reach them on phone to enquire about the status. Either they keep hanging up or put me on hold. It's been more than 2 months now and i don't have any idea about the situation of my motorcycle.
Regn: ts 07 fz 1195. Go green motors gachibowli hyderabad

Tushar jana...
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K
KrishnaKumar##*
from Edakkulam, Kerala
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about break down of abs signal 350 on 29/10/2019

Address:Alappuzha, Alappuzha, Kerala, 688003

I bought RE abs signal 350 military model during March 2019. On 29/10/2019 while going back home from my office the bike suddenly stopped and I could not start it. Kick start was done but it remained for 5 minutes. Problems created when head light in put on. Self start was not working. Somehow managed to reach the bike home. Called the RE helpline and the bullet was towed to the service centre on 30/10/2019 to Riders Re service centre in...
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P
prahalladsingh
from Bhubaneshwar, Odisha
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spare not available

Address:sambalpur,odisha, 768001

I m prahallad singh, from sambalpur-768001, odisha state
Ph. [protected]
I m sorry to say you that i'm the permanent customer of royale enfield
I have one electra regd. No. Or15r 3659 purchased on 2011, from rourkela dealer and one 350x having regd. No. Od15p7799 purchased on jan 2019 from sreyashri motors, sambalpur dealer.
I have given the 350x for some front shock observer problem the technician of your sambalpur...
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