Claimed

Royal Enfield Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 3453
Resolved
369
Unresolved
3084
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 66

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Keshavaryan
from Delhi, Delhi
Report
Copy

regarding bike service and bill

Address:No 131/1, Limra Complex, 8th Mile , Tumkur Road , Dasarahalli, Bangalore - 560057, Bangalore, Karnataka, 560057

Please take steps on vehicle service. Since from 5 year i’m using 500cc enfield during every service i spent minimum 3k maximum 7k. I was satisfied with the service done by hsr service where i purchased my bike.
But recently on 21st september 2019 i gave my bike to service centre by name called “sri sai sadguru motors” situated at dasarahalli bangalore karnataka, they charged 9350₹ for general service, battery replacement,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek.pv
from Mumbai, Maharashtra
Report
Copy

I'm complaint about thunderbird 350x

Address:Kunamagalam kozhikode, Kozhikode, Kerala, 673580

I purchased the royal enfield thunderbird three fifty x model bike from blue mountain royal enfield agency, kunnamangalam, kozhikode district, kerala on january 16, 2019. From that day till now i have not changed any service or even a screw except from the company. Service center. Today was my fourth service of my bike (9000).

the cart was too high for a front fork from the sound i heard. I've had the blue mountain royal...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
raghav dhanuka
from Delhi, Delhi
Report
Copy

fuel pump breakdown

Address:2/2370-A, Gill Colony, Post Office Lane, Saharanpur, Saharanpur, Uttar Pradesh, 247001

I buyed the bike royal enfield classic 500cc on 3 december 2017. I was so excited at first. But after than it suddenly changed as the fuel pump that was installed in the bike broked after only 5months o[censored]se. I went to the service centre and they asked me to change it and the price was about rs.8000. First of all i used my bike very carefully as i invested a lot in taking this bike. So having no choice i had to replace the part. But now after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suganth Pm
from Chennai, Tamil Nadu
Report
Copy

ispeed motors worst service in chennai

Address:600023

I have given my electra bike service couple of weeks ago and my issue wasn’t been resolved still.. I bought the bike in ispeed and i keep on service with them for a year and i’m complains for the same issue for a year and they are not at all taking care off my issue.. Unprofessional behavior, no proper commitments, they are unable to resolve my bike’s issue.. I have terrible irritated as my bike is not at all getting on in raining session...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mitheesh Manoharan
from Mumbai, Maharashtra
Report
Copy

clutch assembly damaged in only 19000/- km

Address:VILLAKKAPPADIYIL, PEZHAKKAPPILLY.P.O, MUVATTUPUZHA, Ernakulam, Kerala, 686673

Iam mitheesh manoharan
From kerala kochi i purchased 2018 october royal enfield thunderbird 350 x now all service history correct now my vehicle run 19000/- km showroom service people telling my bike clutch assemy fully damaged and buy new why i have already one classic 2014 model km run above 40k no cluctch complaint why these please check vehicle no kl 17 s 7492...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sufyaan Saeed
from Mumbai, Maharashtra
Report
Copy

wrongful service

Address:90/254 Iftikharabad, Anwar Ganj,, Kanpur, Uttar Pradesh, 208001

I gave my bike in for servicing and job card was already made, then i received a call from the service center saying the rear disk brake pads need to be changed to which i agreed. I picked up the bike after servicing and the brake wasn't working at all. I returned immediately and they said that it takes some time to set in. Even after few days, it didn't work so i went back and they tightened the brake and said that it is of no issue. I knew...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakeshsn
from Shoranur, Kerala
Report
Copy

rust inside the fuel tank

Address:Thrissur, Kerala

I have purchased enfield standard 350 modell in 2016. Now missing is coming and while checking it has seen that there is rust inside the fuel tank. It is fresh and no problem can be seen from outside. But fuel is coming as brown color with rust. So it has been told me to change the fuel tank as well as carborator. Why you provide this poor quality iron to this. I was a lover of royal enfield. But these type of problems makes me to think for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhaya Ravi
Report
Copy

worst service and money stealers

Address:600084

Hi team,
Name - ravi chandran c,
I want to bring this to your attention, showroom name - i speed motors, purasaiwakkam, chennai.
I have bought classic# 350 on nov 2018 and i have done 5 services in the showroom and i am not satisfied with the service they have provided. This is my second complaint regarding the last two services, i have paid for all the service but the service provided is very very bad when compared...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jerene
from Calicut, Kerala
Report
Copy

instrument cluster

Address:M C Road, Ramanchira,Thiruvalla, Pathanamthitta, Kerala, 689103

I own a thunderbird 350x, purchased and registered on 17/01/2019. Chassis number me3u3s5c1jh370432, engine no. U3s5c1jh831105. The instrument cluster had issued right from the time of 1st service and was reported. The trip meter will get resetted automatically or the time dial will start blinking. The swiches will not work. Even after multiple complaints and more than a month of waiting to get a warranty replacement, there is no confirmation...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhi466
from Pune, Maharashtra
Report
Copy

problems faced in new enfield 350 standard bike

Address:411026

I faced lot of issues after purchasing my bullet. Even no any good service to be provide your dealers. Professionally my complaints is not handle and not solved my issues which me highlighted the same lot of time also. So, as a person like me believed in your bike quality and service. But i really unhappy in your coordination and no any things you doing for my complaint resolved.
After purchased my bullet i faced abs is not working,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sathiyalakshmi
Oct 1, 2022
This thread was updated on Oct 1, 2022
Report
Copy

safety concern / petrol drain leak via air hose due to petrol tank issue mfg defect bike

Address:ORAGADAM TAMIL NADU, Chennai, Tamil Nadu

My 2019 model royal enfield thunderbird 350x rover red color bought from june 2019. 30th sep 2019 i was going to office while driving time bike not run properly its suddenly off and after few min again start running issue was repeated same with in 1 hours travelling time after 30 km completed with same issue after few minutes bike totally off, after stop the bike i was noticed petrol leaking in air hose or else would have met with some fire...
+1 photos
+1 videos
Helpful
3 other people found this review helpful
3 found this helpful
3 Comments
Report
Copy
Address:New Delhi, Delhi, 110028

I have purchased a royal enfield classic 350 gun metal grey bike in the name of my sister on 03.04.2019. Immediately after 1st service, i met with an accident on 28.04.2019. Then, royal enfield road side assistance picked my vehicle from the place of accident and took it to the nearby service centre i. E. Centrum motorcycles, naraina vihar, new delhi-110028.
After that, i received my bike in the month of august and that too with major...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rishavpandey
from Jaipur, Rajasthan
Report
Copy

chassis broken

Address:chennai, 301019

My 2018 model royal enfield classic 350 gunmetal grey chassis has cracked. I was lucky to notice well before riding or else would have met with some accidents.I have never heard or seen any kind of this problem in any other bikes in a short period of time. This is completely safety Risk of customer. This is purely a manufacturing quality issue.I need the part to be replaced by the company. This incident took place yesterday dated 1/10/19....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Atanu dash
from Bhubaneshwar, Odisha
Report
Copy

insurance not showing online

Address:Barbil, Kendujhar, Odisha, 758035

Sir I purchased bullet standard bs4 model from sai automobile Keonjhar(Odisha) on November 2018 with five years complete insurance.I paid the amount for five years insurance, but the policy not showing online, I complained the showroom several times, but still they didn’t cover issues regarding insurance.Kindly look after it sir.If the policy will not show online, the cop will arrest me in fraud case, royal Enfield company did insurance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suvankar Sinhamahapatra
from Mumbai, Maharashtra
Report
Copy

bike headlight and meter box could not be changed in 1 month

Address:Tikiri, Nuapada, Rayagada, 765015, 764001

I submitted thunderbird 350x in jeypore, odisha royal enfield service centre for repairing after a small accident on 31st august 2019.
I came to take my bike on 01.10.19 ;but bike was not ready. When i asked them to make my bike, they checked the spare parts and found meterbox which they braught was not matching.
Hopeless service people. I came to receive my bike from 130km away, before that i called prem, spare parts gye who...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ady J
from Bengaluru, Karnataka
Report
Copy

front brake wire

Address:#301, 3rd floor,, Munneshwara Orchard building, Kodigehalli, 560093

Before riding to ooty i gave my re himalayan for general check and my 2 free services were done in cvs motors and i was 150kms aways from bangalore and the front brake pipe broke and all the brake oil came out and my front brake failed.
We pay such a huge amount for a bike but re has no credibility in their products and their customers lives......
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manmeet33
from Gurgaon, Haryana
Report
Copy

abs light problem

Address:Wz 33 meenakshi garden, New Delhi, Delhi, 110018

I buy royal enfield standard350 from lamba tilak nagar in 16 days i visit 5 times to solve abs light problem but not resolved yet i complaint many times and visist no solution yet today again going for same problem but royal enfield say plate h abs ki hil jati h wwt is this new bike me aise kaise hosakta h abs lagaya h to problem nai ani chahie na
Please help me as i pay 140000 for royal enfield and facing problem...
Helpful
12 other people found this review helpful
12 found this helpful
1 Comment
Report
Copy
H
Harikrishnan666
from Mumbai, Maharashtra
Report
Copy

classic 500 motorcycle

Address:D4, 4th floor, Sri Devi Nilaya, Begur - Hulimavu Road, Akshayanagar, Bangalore, Karnataka, 560076

I have been facing severe technical issues like petrol leakage on my royal enfield classic 500 motorcycle i purchased about one and half year before. This is the second time i'm facing similar issues with my bike in which the petrol tank is having severe petrol leakage which has been life threatening for me. Last time about 4 months back when i was riding from bangalore to coimbatore i faced similar issue. There was severe petrol leakage...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shink
from Mumbai, Maharashtra
Report
Copy

complain about silencer issue

Address:205001

I purchase my classic 350 just 4 months ago. I got bluish-red patch on my silencer. I said about it to dealer, mechanic, advisor and manager as well but i didnt find any solution. So i have to forced to complain about it. I need my solution any how. So i expect my solution as soon as. I thought this company has best consumer service. But i was wrong. I am very worry about it. I hope i will get its solution quickly. Thanku...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghav Saurav
from Delhi, Delhi
Report
Copy

number plate and rc

Address:E-405 Lakkarpur, shiv durga vihar near st.merry school., Faridabad, Haryana, 121009

I purchased my bike on 13 june but still i didn't get my bike number plate and rc its almost 3 months comleted 2 service done.
I registered complaint 2 times on call. So many times to dealer they always said after 2-3-10 or they give me date but still i did not get my number plate. I already visited your showroom also but no response from their side.
Seriously pathetic service 😡 worsts service.
No response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy