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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 69

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R
roopfenny
from Bengaluru, Karnataka
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invoice vary on first and second service two different service centre.

Address:560071

Hi,

Can someone explain me what all service includes in free service, becoz my bill for first visit was higher then the second visit. What would be the reason??
On my first visit i said the supervisor whatsoever comes in free service all service to be done, and by good luck i said the same on my second visit, though service centre were different. First one was in indiranagar-bengaluru and second one was in koramangala....
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H
Heaven On Bikes
from Mumbai, Maharashtra
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thunderbird 350x /, caliper, problem heating problem brake jam problem

Address:Rama road new delhi opp kirti nagar , dlf, New Delhi, Delhi, 110015

I Buyed thunderbird 350x in 2018, 21 april, since i have buyed the bike i am facing the problem from 1st day, problem where, 1st problem ... handle was very tight and was going on one side, 2nd. Shokers were making sound, 3rd. When i took bike from service whole body was shaking and vibrating and sound was very irritating, and after 2 months i am facing problem of engine heating, rear tire getting jam while riding for 10 km only and break...
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G
Gurpreet Amrala
from Chandigarh, Chandigarh
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regarding the non issue of registration certificate

Address:Vpo amrala, teh khamano , distt fgs , punjab pin 140802, Fatehgarh Sahib, Punjab, 140802

Myself sgt. Amar singh. I have purchased royal enfield classic abs black motorcycle on dated[protected] under csd from kishori automobiles khanna (Ldh), punjab.
I have paid all the necessary expenses incluiding rc charges to agency representatives at the time of delivery. I have fulfill all the compulsory documentary formalities including csd and high security plates etc.
Agency representatives has not provided rc to me till...
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S
Suneeth Gopal
from Gauribidanur, Karnataka
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bad behavior

Address:JUST CLICK GST SUVIDHA KENDRA, OPP. GBHSS, THEKKUMURI POST, TIRUR, MALAPPURAM, KERALA, Malappuram, Kerala, 676105

I purchased the signal 350 from abc motors tirur, malappuram, kerala on 02/05/2019. Since its first service, there have been frequent complaints. Missing while running is one of the most frequent complaints. For that i have to serve it three times and for a while it will be okay and then again it will be a problem. I get around 100 kms (Tirur kozhikode) every day. Even today when i am coming from kozhikode to tirur, the same problem arises....
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Vaishnav Indurkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

arrogant response at paragon service center staff

On 18th aug/2019, i got very arrogant response at paragon service center staff.

When we called them as there response around 12:30 pm to confirm to take my bike for servicing. Paragon service center girl told my wife that yes we can come by 1:30 pm our service center keep open till 2:30 pm. According we have reached by 1:35 pm. When i reached at service center pickup guy name pratek told us that no we can't take bike as we...
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V
Vicky2809
from Mumbai, Maharashtra
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poor service by navyug motor

Address:14, ARJUN SINGH NAGAR, Jalandhar, Punjab, 144001

My self vikas from jalandhar

Day before yesterday my byk got service by navy motors they pick my byk and drop after service i was not in home but when i come to home byk was same as I left at home
And I call to navyug motor they said we will come but 3 days past now still no one come very bad service
Ashamed for company like royal Enfield

I send snap as well that byk had same part as before even...
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N
niravkant
from Luckeesarai, Bihar
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insurance staff misbehave

Address:jay kant singh ,shree vihar residential colony binodpur katihar., Katihar, Bihar, 854105

I had a bike of royal enfield purchase on 5 aug 2015 from purnea link motors. The insurance is done by the showroom, after that consiquitviley 2years i had done the insurance on time by the jai guru motors katihar, but previous year i done the insurance outside the show room. But this year i again bouught the insurance from jai guru motrs. But the date mention on the insurance was wrong i asked them but the refuse to corect them and bleming...
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R
rselv81
from Gurgaon, Haryana
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issue regarding engine blocking.

Address:No: 67C/36 Rajeshwari nagar, Thiruvottiyur, Chennai, Tamil Nadu, 600019

Dear sir,
This is mr. R. Selvakumar from chennai, i bought re 350x on 30.09.2018. Since i bought the bike i had the issue of engine blocking which i complained during each of the free services rendered till date. After each service my issue of engine blocking has not been addressed properly even i complained on and off regarding the issue to my dealer but i couldn't fined a good solution. Please have look at my job card nos: 2491,...
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Address:khora colony gzb, khora colony gzb, Gautam Buddh Nagar, Uttar Pradesh, 201301

On 08/08/2019, i had repaired a royal enfield desert storm 500cc. I made this purchase at shree mahadev agency sector 10 noida, 26/aug/2014 unfortunately, your product has not performed well because of engine sound, oil leakage, and self-starting issue and so on. The same was report to your manager after using the vehicle.

After purchase, my bike has gone to service center many times except service for major repair even i had...
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P
Prabu Ramachandiran
from Chennai, Tamil Nadu
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annual road assistance payment renewal

Address:76, Ayyavoo nagar,1st cross street,2nd main road, Chennai, Tamil Nadu, 600095
Website:royalenfied

I have renewed the annual road assistance for the year 14/06/[protected]. Details tn12 y 7097 - classic gun metal.
Mobile no - [protected]
Payment dated paid on - 12.06.2019
Amount - 850rs
Payment made via credit card and the sms confirmation is attached for you
Still ihave sufferd lot due road assistance service.. My vechile break down on the road.. Customer care service person said your service was not...
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P
Prabu Ramachandiran
from Chennai, Tamil Nadu
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annual road assistance payment

Address:76, Ayyavoo nagar,1st cross street,2nd main road, Chennai, Tamil Nadu, 600095

Hello, i have renewed the annual road assistance for the year 14/06/[protected]. Details
Tn12 y 7097 - classic gun metal.
Mobile no - [protected]
Payment dated paid on - 12.06.2019
Amount - 850rs
Payment made via credit card and the sms confirmation is attached for you
Still ihave sufferd lot due road assistance service.. My vechile break down on the road.. Customer care service person said your service...
+2 photos
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A
Abshaikh
from Mumbai, Maharashtra
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same number plate to another bike

Address:400086

I have got fine on my bike number which is another bike with same number plate and i find this very risky i don't know the other guy who has the same number plate of my bike i don't want to take any kind of risk with the stranger i request rto to see after my issue and take as soon as possible action against this i have the honda activa and the stranger with same number plate have royal enfield...
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S
Sunil j kumar
from Delhi, Delhi
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clutch and quality issue

Address:Horamavu, Bangalore, Karnataka, 500018

My bike is two and half year old were i have got problem in engine... Were i have given bike for service in cvs horamavu bangalore service center dealer of re it been 45days still they are telling spares not received... I have been tried of going often and planning not to take my bike back... Investing 2lakh and getting this type of product and service never expected... Re worst service...
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Address:20/37 maligai street pallikonda, 635809

My gunmetal classic 350 cc is completed 7000 km 3rd service is done. Recent days i have experienced an issue that when bike is in moving condition it automatically stops. The fuel tank has close to 6 ltrs of fuel and set the fuel nob to on. I immediately changed the fuel nob to reserve and the bike started running as usual without any problems. Then i changed the fuel nob to on and bike started working for say 2 to 3 kms and then bike started...
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R
Rojin Rinku
from Mumbai, Maharashtra
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misfiring in raining time ..or after wash

Address:Peninsular Honda NH 47by pass maradu Po Cochin, Ernakulam, Kerala, 682304

My tbx 350shows missfiring ...like out of fuel while running in heavy rain or after wash...now my vehicle is about one year old and ran for 17000 km ...and I m doing service in every 3000km with oil change ...o am very much disappointed about this issue ...spending almost 2lakh ..and in return I m getting this kind of rubbish ...and I m owning a 1999 bullet also ..my brother is planning to buy a new also ..how can I recommend ...pls tell...
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M
MITHUN K P
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

thunderbird 350x seat cover quality issue

Address:Sudarsanam, Nallur Feroke PO, Kozhikode District, Kozhikode, Kerala, 673631

Im mithun from calicut kerala, i owned thunder 350x nearly 6 months old and also under warranty. When raining happens here i cant ride my bike because water entered into the rider seat through the stitched mark and after some time when we pressed the seat large water drops are coming and ruined my clothes i cant ride my vehicle without rain suites even if it is not raining what can u do from your side regarding the issue. The video of the...
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V
Vimal madhu
from Kottayam, Kerala
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replacement parts warranty

Hi am vimal your coustmer in since 2018 jan am purchased a new bike gun metal gray in concept motors nedumangad trivandrum
Now i have complaint about my bike silencer and wheel drim both are rust in 2019 feb 3 times i reported in concept service but they have no action taken till now if possible to arrange my replacement solution

Tanks regards
Vimal m...
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R
Roy Jayanta
from Bhubaneshwar, Odisha
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supply of classic 350 chestnut bs iii in place of bs iv.

Address:Universal Traders, Hanspukurdhar, P.O.-Mrigala, P.S- Dankuni, Dist-Hooghly W.B.- 712311, Hooghly, West Bengal

I have purchased royal enfield classic 350 chestnut bs iv vide chalan no. Vd0022/18-19 dated 13.04.2018 from universal traders, dankuni, but during servicing at barasat the country motors which reveals that the said vehicle belongs to bs iii model not bs iv. Requested to necessary action taken against this forgery. Arrange to replace the new one by existing....
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S
Sidd1987
from Mumbai, Maharashtra
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delayed delivery and false promises

Address:400067

Dear re,
Before complaining i like to appreciate your re interceptor model.
So i purchase the same. Today 12 aug 2019 is delivery date promised by voyage motors kandivali mumbai maharashtra.
But only after call by myself they said, they are unable to deliver.
So my question is why they promised me 12 aug 2019.
I put all my work on hold for this delivery and stupidly telling to everyone that my bike is coming...
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E
Elavarasan Ganesh
from Coimbatore, Tamil Nadu
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service and spare

Address:Tirupur

I’m from tirupur. I have re continental gt. I’m not satisfied with spares availability in riderz showroom.. For each and every time i go for service it takes 20days for spares to come.. Why there is no spares available for continental gt??
When i go for service there is no spare available for gt.. They say it take 1week to reach riders showroom from chennai.. After 1 week they repeat the same answer.. They say we have ordered...
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