Royal Enfield Complaints & Reviews

My brand new desert strom abs i took deliver in april 2019. The first 2 months was very good performance.
2 days back my abs stopped working, were in i couldn't apply rear break when i was in 40kms/hr. With great difficulty i stopped my bike with gear shifting and front break. I took the bike to the work shop synergy auto in sakinaka. They have me the next day and said all ok and fixed a new abs. Again the next day same problem, while...

When I ordered for Royal Enfield thunder bird 350 stone black, they told it will take10 days, but they took more than 30 days. And I have done my first free service, next day there was a problem in engine, I handed over my bike to Dindukal showroom. They told within 3 days we'll recover and give, it happened on 11.06.2019. But still now I didn't get my bike. I paid ready cash. Being a business man I need my bike like a sixth finger. But without...

Vec no - tn37cd4755, mob-no [protected] bullman service in ramanathapuram is very poor in 1500 km nd before first free service to i am saying rear brake noise then front nd rear suspension noise . After first service i m saying this complaints but they didn't solve, 4 times i will give my bike they take one day but problem not solved ... U solve the problem or get me a new one ...Veh ran only below 3500 km still now ... If its not solved in...

I had purchased a royal enfield-classic 350 gun metal grey bs iv from the dealer amar auto’s 603 kanti nagar main road, swami dayanand marg, delhi 110051as on 05 july 2018.
I am very regret to write that during iind free services, i complained with showroom service engineer that bike in 2nd gear feeling uncomfortable while driving. But every time at showroom they are simply doing oil check service and returning vehicle without addressing...

I purchased a Royal Enfield Classic Squadron blue 500cc in 2017 May. And this is a BS4 machine. Yesterday while taking my bike out, I could smell the fuel. While I initially assumed that this might some other vehicle/s along the road after some time, I felt my jeans trouser get all wet. I stopped my bike and knew that the fuel was leaking but could not determine where the leak was happening. I saw a local Enfield service centre ( since it...

I purchased royal enfield classic 350 from your authorized distributor m/s sri saravana motors, hosur-635109, tamilnadu, india on 12/09/2019.

During free services and paid services i complained with showroom service engineer that i'm hearing abnormal sound from engine and really feeling uncomfortable while driving.

Due to above issue now the vehicle started to vibrate and facing lot of discomfort while driving,...

You stand for going boldly where no one has gone before? I saw that in your service centre today, claimed servicing the bike without even servicing it!
Half of the things still pending, ready to initiate the payment. Horrible experience at Synergy Service, Saki Naka, Mumbai. Utterly disappointed.
nightmare experience with after sales service, 2nd service of my thunder bird x was not done as promised false neautral light, vibration...

I had purchased a Royal Enfield Bullet Standard 350 from the dealer Kaizen Motors Service Vyttila Kochi Kerala on 28 June 2018. From the beginning itself the bike started showing many complaints. Engine has high sound, silencer and speed meter is has complaint, I had taken the bike to the service centre at Edappally & Vytilla more than 15 times and changed the brake shoe 3 times. But still the bike shows many problems and I am not able to...

Dear sir ma apne service ka liya royal taj loni workshop par aaya tha mari bike IInd free service honi thi par yaha aana par mujha pata chala ke mari bike ke IInd free service pahla sa he amar auto shahdra ma ho chuki ha or jabki ma vaha par service karana ka liya gaya bhi nhi tha
Mari bike ka frame no me3u3s5c1jl390731 ha or enging no U3S5C1JL869007 HA...

Dear friends don't waste your money in #RSA (Roadside assistance) #RoyalEnfield.

Waste of Money! #rsa Yesterday late night I was standing alone for Roadside assistance help in NH45 (Chennai to Trichy high way) but no useful. My #RE #Bullet head light not working I was in full of dark road I called RSA customer care he put up call in hold nearly 2hrs mobile charge drained then he asked to wait nearly 4hrs in the middle of NH45...

Dear Sir/Madam

This is Varun from Chintamani(Karnataka), i have been using Royal Enfield from past six years i love it and it has never disappointed me in any regards, but last month, i gave my bike for service here in my hometown(Royal Enfield new service center), after service i had problem with bearing of front wheel, i took to same service centre and issue was resolved, the same problem has arised for three times, all...

Just been an 32 buying my classic 350 and 15000 kms have crossed. Now my chain sprocket is broken but i neither ride my bike harsh nor i take it to hills and i maintain my bike properly and serviced as per company instructed. I would like to book a serious complaint against this for providing low quality products for bike Another complaint is gear shifting noise and hard which is like a 03 year old bike very noisy and irritating. There three...

Good Afternoon,

I am Ravi and i have Roral Enfield Thunderbird 350. recently i met with small accident which caused my bike Handle bar and Frame issue. I gave my bike to service center i.e Go Green Motors Gachibowli, hyderabad on may 5 2019 and the drama started.

They followed up with my insurance company guy and they came to a conclusion and updated me after around 10 days that small welding is required and...

DEAR SIR,
I am the owner of Vehcile No.DL11A2444 and I can go to South Delhi Motorcycles (D-145, Pocket D, Okhla I, Okhla Industrial Area, New Delhi, Delhi 110020) for first service (on dated 15/06/2019) of my above said vehcile with new condition.

That after service i can go to above said company for take back my vehcile and i see my vehcile's engine cover are black with dark spot.

That after see of...

Booked a Royal Enfield Interceptor 650 on Dec 29th and expected delivery was 3-4 months which was then pushed to June 1-8th and then 8-14th and now dealer says the vehicle is not provided yet from royal enfield company and it would take another 2-3 weeks. So, waiting time from 3-4 months went to 6 months?? Regret the decision to preferring RE over other competitors......

I've been riding my classic gunmetal grey royal Enfield from past 1and half year..after 4months..the chain set of bike suffered with extra noise..Every time I've taken my bike for service to showroom. They assure me that from now onwards the chain set will not make that extra sound because of loose chainset. Recently I went to showroom for service just after 2-3days again the same with chain set started. I am seriously fedup and upset with...

Docket no.[60725424], iam a receiver my parsal arrived from mumbai & maunath bhanjan is late to deliver my order.
Azamgarh my city. Maunath bhanjan to azamgarh 40. Km away.
Maunath bhanjan received my parsal 08.05.2019 but still not delver my parsal.. Engine oil 210. 5 drum in myparsal is a heavy parsal not small.
I raised to complaint maunath bhanjan....

I bought a new RE Himalayan bs4 in April 2019. I have clocked about 3500kms now.

I have ridden the bike as mentioned in the manual which is until first 500kms the bike should be run within 60kmph. Got the 1st service done at 490kms.

Post 1st service I have been riding the bike within 80kmph as suggested in manual until 2nd service/5000kms.

I had taken my bike to Mumbai from Bangalore, ridden within...

Hi
I was one of the customer of royal Enfield. I purchased my bike on 5th of April 2019
Aftr. 1st service i saw that the engine oil is leakage.. From the engine block. Aftr that i visited to the service center. (Asco motors anand vihar patparganj industrial area) I dont know what they had done in first service. they didnt solved my problem.and make bill of 2100. For this problem. Please do something.

I'm santoshbr...

Facing clutch slippage since day one reported workshop many times but everytimethey assured that clutch has been adjusted now at 8000 Kms workshop told me that clutch is slipping and you have to replace it it is not covered in warranty and you have to replace clutch on payment basis. I wrote to them but they are not responding promptly. Even after mails my issue still persists

Regards
Manoj kumar...