Claimed

Royal Enfield Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 3453
Resolved
369
Unresolved
3084
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 71

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mathew67
from Chennai, Tamil Nadu
Report
Copy

not giving my refund amount for 5 months

Address:Hi, i took my deliveryRoyal Enfield Aravinduja Motors,Mount Poonamallee Road, Kattupakkam ,chennai 600056, Chennai, Tamil Nadu, 600056

Hi, i took my delivery of royal enfield classic 350 on march 17th 2019 from chennai "kattupakkam" branch "royal enfield aravinduja motors, mount poonamallee road, kattupakkam, chennai, tamil nadu 600056" with full payment. At that time i made payment for engine guard accessory amount of rs.3500, but due to no stock i agreed to install another engine guard which cost rs.2150, for which the service center promised to refund my balance amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Manmohan Motors, Sector-27, Chandigarh, Chandigarh, Punjab, 160022

Hi.. My name is sunny. I had purchased the bullet 500 desert storm on 2nd august 2017. Puchased it because i wanted to experience the best of royal enfield. However, all my hopes came crashing down when i started to use it. I hereby also want to make it clear that i have never done any modifications on my bike. It is still as it came out of the showroom. But i had to get one thing or the other repaired every now and then. On reaching around...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohd Muhzin
from Delhi, Delhi
Report
Copy

they not give bike

Address:Calicut,kunnamangalam, 673019

Honorable sir, my name is muhasin. I booked royal enfield himalayan sleet from royal enfield showroom kunnamangalam showroom calicut on 24th june. On june 27 my loan total passed and the cash total entered into the royal enfield account the same day. The executive told me to get my bike down within 15 days after the full paymentafter 15 days, i received no notification from the local branch, they told me many dates and i didn't get my bike,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riteshkmr33
from Mumbai, Maharashtra
Report
Copy

ignoring complaint

Address:New Delhi, Delhi, 110043

I have sent too many mails, calls and tweets but Royal Enfield support team ignoring everything..

I bought a RE signals 350 stormrider on 8th of May from RE showroom Najafgarh Delhi with complete cash payment at once. At time of delivery, i found that there was a scratch on front mud gaurd and i refused to take delivery but your sales executive told me that “i’ll replace the mud gaurd after few days as there’s no spare...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajiv1ks
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fuel pump crack / break down yes! (plastic chip material???)

Address:f-4w,soura niloy housing complex, 1 , kailash gh road ,kolkata -700008, Kolkata, West Bengal, 700008

Fuel pump crack / break down yes! (Plastic chip material???)

Indeed the company "royal enfield" should take the matter seriously i too own a royal enfield desert storm 28/7/2017 make" and i have the same problem with the so called plastic fuel pump, my fuel pump has broken down second time without any interference... The nozzle has a crack.. I usually use the bike on weekends and hardly drive it 30 to 40 kms a week... It's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Tidel Park, No 2, Vijayakumar Cotton Press Compound Vilao Kuruchi Road, Near, Peelamedu, Coimbatore, Tamil Nadu 641004, India, 641016

Dear Royal Enfield team,

Am writing regarding an issue with my bike, a classic 350.

I bought the bike (TN37 CW3619) on Nov 2015 and had a major accident which made major damage to the bike.

The bike was returned to Royal Enfield showroom at peelamedu, Coimbatore for service. A rework had been done on the chassis without actual procedures (they welded it instead of replacing the damaged part) without...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak Bangi
from Delhi, Delhi
Report
Copy

enfield 350cc servicing not met expectations

Address:Navrang theatre, Bangalore 560010, 560010

Hi team,
I am deepak from bangalore. Last week i had given my bike for servicing. I had inform them that the wire connection did last to last time was not correct and i had to get it done outside again.

I informed this issue again i. E.., last week while giving servicing. Unfortunately today morning (22july) i had to change it outside because my bike wasn’t starting.

For wiring they charged 400₹...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav.R.Singh
from Songadh, Gujarat
Report
Copy

newly launched bullet trials 350 parts unavailable at factory

Address:Virar West, Thane, Maharashtra, 401203

Respected sir,

This is vaibhav singh from nallasopara west district palghar, maharashtra, i had purchased newly launched bullet trails 350 reg no mh48 bp 0053 on 25th april 2019, with the hp to hdfc bank ltd coincidentally i met with an accident on 6th july 2019, on same day road assist helped me to drop my bike to service centre (Dealers from where i purchased this bike) “s p wheels” insurance company had sent their representatives...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tamseuddhav
from Mumbai, Maharashtra
Report
Copy

quality of spare parts are pathetic.....

Address:400603

I bought royal enfield Thunderbird 350 BS4 in March 2017...since then i had to change clutch plates thrice...such is the pathetic quality of their spare parts that do not last atall...The price i have paid to maintain my byke in these two & half years is twice or thrice the price of what I would have paid for Car maintenance. I think I would have afforded to maintain an elephant rather than this black piece of ### royal enfield...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
javidraaj
from Salem, Tamil Nadu
Report
Copy

thunderbird 350 painful story

Here is my unforgettable thunderbird story

I purchased this bike in 2013. After running it for 1000 kms within 2 months i started having the first problem which the electrical lines were bad and when i parked the vehicle on a rainy day it didn't start after it. So i called the below service center for them to look at it.
They fixed the electrical issue and after a week i brought the bike back and ride it for few weeks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ronit Khedekar
from Vasai-Virar, Maharashtra
Report
Copy

cheap quality fuel pump

Address:Thane, Maharashtra, 401303

I have completed 9000 kms on my royal enfield classic 500 and in this time i have changed the fuel pump twice costly me 16000 rs. The company is not producing an alternative product and is still selling this cheap quality garbage. I am fed up of this machine and trying to get rid of it as soon as possible. Royal enfield has disappointed me and other customers who had this same problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abrar_1
from Mumbai, Maharashtra
Report
Copy

unsatisfied with the premium bike - continental 650 gt

Address:No 152 A, Greams Road, Thousand Lights West, Thousand Lights, Chennai, Tamil Nadu 600006, Chennai, Tamil Nadu, 600006

I bought a new premium chrome continental 650 gt on 31st may 2019 and i noticed it has unbearable heating problem in the first 100 kms of drive because of which i am not satisfied with the motorcycle and i reached out re showroom in the next 5 days but they are unable to help me in taking back the new motorcycle. I am completely not satisfied with the motorcycle and i want to return the bike and need full refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
boss14
from Bengaluru, Karnataka
Report
Copy

regard sales and service

Address:bullmens showroom,sathay road,athipalyam pirivu,opp shiva hospital,coimbatore, 641006

I have purchase a new classics 350 signals jun 20. From the delivery i got problem. There is not proper response from the sales side. They provided the purchase invoice in whats app, they assets me till the payment after that there is no proper response from the showroom. For registration they too vehicle 4 times after so much problem they did it. Now coming to service first service has been done. Nothing has been done and ask me to pay without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthi chidambaram c
from Delhi, Delhi
Report
Copy

second time fuel pump heavy leak

I bought 500cc royal enfield squadron blue on june 2017, fuel pump was exploded while riding on august 2018. I was immediately claimed the above issue to the royal enfield service centre located at omr, chennai. They replaced the new fuel pump on august 2018 with free of cost. Here i informed you that again the same fuel leakage problem occurred at the fuel pump on july 2019. So just within 11 months the fuel pump problem again occurred (Cost...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh0390
from Gurgaon, Haryana
Report
Copy

regarding rear brake voice & racing problem

Address:C-180 Vandana Vihar Nangloi New Delhi 110041, New Delhi, Delhi, 110041

I purchased bullet 350 in November 2018, in my bike rear brake voice always irritating me at riding I complain at service Center but they not resolve my problem now racing problem start after 4th service I go over there that time they resolve but after one day that problem again occurred. Please resolve this problem as soon as possible

Regard
Mukesh
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
silencer-350
from Bengaluru, Karnataka
Report
Copy

due to corrosion or rust in the end of silencer getting tired off

I purchased a royal enfield – 350 classic bike for my son and it was delivered on 17th may, 2017 from tecnic motors agara, ring road, bangalore. Now from jan -2019 we noticed rust type of thing at the end of silencer and now almost it looks like as if it is tored (Punctured) at two spots.
Today, i went to dealer and asked why it has happened to our bike only or is it regular with all the re – 350 classic bikes. His explanation,...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Address:Kawale Nivas Old Ausa Road Latur, Latur, Maharashtra, 413512

मी जेव्हा क्लाच पकडतो तेव्हा इंजिन चा खूप नोईस यायला आणि पुढच्या शॉक ऑब्सोर चा लहान खड्यात गेला तरी नोईस येतो लाईक खट खट मी ५ वेळा याची तक्रार सर्व्हिस सेंटर ला केली तरी...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mannu Chauhan
from Mumbai, Maharashtra
Report
Copy

about gunmetal 350 (service centre shogi)

Address:7973775186

Hiiiii no doubt the royel enfield one the best royel product but about royel enfield service centre in himachal pradesh shogi shimla is very bad. I claimed my bike insurance to be there and when i went there i met with nitu assistant manager there and he told i changed your break cylinders but after investigation i got it was not changed. Headlight also not gunmetal it’s different and mutgard pech was not proper set. I am so disappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AshishBERA
from Noida, Uttar Pradesh
Report
Copy

rear disc plate bent

Address:Gurgaon, Haryana

I am ashish bera, a senior project manager by profession, i own a classic 350 gun metal grey (Purchased on[protected]. Just 10-12 days after purchasing my bike it got punctured so i give a call to royal enfield road side assistance, one mechanic came and repaired it, i asked the reason of puncture as i was expecting any nail or so but he honestly told me that there is no nail get impaled but the reason was my own spokes in my wheel, because...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nayan54
from Mumbai, Maharashtra
Report
Copy

clutch disc problem 3 times in 4 month

Address:Kamrup Metropolitan, Assam

Dear sir
I have a royal enfield motorcycle. I have purchased the motorcycle from s s automobile, baihata chariali on 06.02.2019. After purchase the motorcycle i have found fule tank defects. They have replaced my tanky. After change the tank i have found clatch disc burn. I change the clatch disc. After change the clatch disc again two times burn my clatch disc in last 4 month.
I have complain about my problem in your authorised...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy