Royal Enfield Complaints & Reviews

My self sudhir kumar mishra. I have purchased a new bike classic 350 abs with road side assistant worth 850 rs. But whenever i need help for road side assistant they are not help me ever. Actually my bike had puncher yesterday and i called him. They told me for wait 1 hour approx. I was waiting there 2 hour no one call me in this case. after this i call him again so they tell me for wait me 2 hour more. Still i wait there 4 hour but no one...

I had given my bike for service in R.R.Nagar Bangalore branch. Everytime they ask me to change the chain or sprocket. My bike has not even crossed 18k km. Is the quality of sprocket is Soo cheap or the service people are fooling us?
When I questioned this to a representative by name Mr. Arun in the branch I was abused by foul language. Need a resolution for this...

I buy Thunderbird 350 BS4 bike on April 2017.
Still now 6100 km only drive
Before my last service my bike mileage is minimum 29km/liter in city
I done a bike paid service in kanchipuram branch (
Jet Blaze Motors
Plot No : 131 & 132, N.H - 4, Vellai Gate, Angala Parameshwari Nagar, Kancheepuram - 631502) on 25/05/2019 regarding mileage issue.

In Royal Enfield service centre service engineer...

I am having royal enfield 500cc classic.I T HAS run around 13000km. suddenly only last week i noticed many sprocket teeth broken.We are having other brand two wheelers used by my family members most of them have crossed 40000km yet not come across this problem. Having invested huge sum for this classic 500cc i am terribly dissapointed and i feel cheated. kindly take up the matter and get this resolved. thanking you...

Word experience with your company.
I booked a bike Himalayan sleet and they said in a week times it will be delivered...I said ok.
Then they said it will be confirmed by next day of booking that what will be the exact date when it will be delivered..

They never called ...

I kept calling and nobody bothered to respond or answer and later in the week they kept saying will let you know... tomorrow...br...

I was one of the customer who own a Royal Enfield TB350. Recently I gave my bike for 5th service in “Sri Velan Motors” Alapakkam and I specifically told them that I have the following problem with my bike:
• Engine Noise after 30Km continuous drive
• Low beam light doesn’t work
The service engineer forced me to take bike polish which I denied.
Today I went to take my bike and I was initially told that...

Dears,

I recently serviced my continental gt535 @s. R motors nagarbhavi bangalore. I had a problem in engine and at first they estimated it to 35k for repairs which shook me completely. Later the service was done and they said it was 22k i was little relieved and paid the bill however later they said they forgot to bill a component bought outside and billed manually instead of e bill to 7k so my total service cost ended up...

I have booked classic 350 gun grey on may 25th. The dealer promised me to deliver the bike within 20 days. But even after 35 days there didn't deliver the bike.
When i call them they say that the delay is from the company side.
The dealers keep on saying a date each time i call. They don't have any value for their word
Please deliver me the bike asap....

This is to inform you that i bought a royal enfield bike on[protected] from asco motors patparganj delhi and that has been stolen from the parking place on 29-05-19 at 4:00 am.

I am really surprised to see the quality of the locking system which royal enfield is using in all the classic 350 bikes. The quality is very poor and can not believe that how a person whose weight is not even 50kg, broke the lock in an easy way and...

I bought the classic 350 from rajnandgaon in november 42018, which i bought that car in cash and i gave it in my id proof for the entry of the aadhar card and pen card rc book, but my father's name was wrong in that and i still have i was not given a rc book and i am moving around the show room, did it promptly, so that i do not have any mental problem?...

Dear honorable sir,
I purchased royel enfield 350 classic on 28th july 2018 at galaxy moters ratlam (M. P). When i purchased my bike some small checks & blocks on the engine on the bike. I complained at the delevery time for this defeat and the delevery man & authorised advisor of showroom commitment me to solve the problem on bike service but this problem are not solved on 4th service after 10 months. I request in showroom but they...

Sir i won an ace classic 350 royal enfield bike (White) which has hardly been 1.5 years. Recently i went to the showroom to get the claim but the manager of the insurance dept was very rude to me.
According to him before getting the claim i should've asked them to add the accessories. Well, i never knew that accessories could be added at the time of insurance. When asked that why didn't they inform me about this facility, the manager...

I have bought std 350 on 7-11-18 from first day i m facing so much issues as royal Enfield is helping me but i m not satisfied at all as royal Enfield have changed my bike parts as chasis, tire, shockers, four times rear break shoe, battery, chain set but i m facing issues every day you can check mANY TIMEs i went to service center minimum 100times in seven month still my bike is not fine i told to showroom to change my bike they deny every...

I bought a royal enfield classic 350 double disc bike in december ..but suddenly my rare disc brake is broken stops working then i go to royal enfield agency (name-Manmohan Motors) in kharar (mohali near kfc ) and they behave very Rudely and dont gave me the kit of break pedal ...i go there two times ...at last i buy a new break pedal in himachal ...please take this complaint seriously and take a action against them...

Hi team, i had bought the vehicle on 27 april. It was promised that the road tax receipt documents and vehicle number will be delivered within 10-15 days. All the documents asked by sales personnel were provided for the same. After a week, their own rto team calls and asks for some more documents which were provided on the same day (7th may). However, it's near to a month and vehicle number has not been provided. On calling dealership people...

This is regarding the issue of miss firing happened in my bike month of feb'19. I given for servicing and got half resolved saying everything is fine.
Again same issue happened in month of apr'19 and given back it saying all issue resolved but not too late than now may'19 again same issue of miss firing happened and now they are telling that this is not the issue sir, such miss fire happens in all 500 cc vehicle. It won't cost issues.br...

Am prathap t k bought royal enfield classic 350 gun metal grey bs 4 (Ka 04 js 1947) bike in july 2018 and it's serviced regularly at sss motars nelamangala. During the warranty period itself the petrol tank is replaced twice due to petrol leakage at air pipe, as there is no pay for tank but service charges and other parts to be damaged due to this for that i have to pay rs 1050/- twice, so take this issue seriously and solve the problem with...

It's not even two months or i can say that my bullet classic 350 is not even completed 1500 km and there is problem in it's handel.in average speed when i apply front breaks my handel it not showing smooth function as i experience in other same model, and the fuel indication is also not working properly. Kindly resolve my problem as soon as possible....

I'm attaching the service pre invoice where you'd find the RATE and Amount not tallying for Orange International (Nagaram) WORKSHOP

Mr. Karan Siram the proprietor
[protected]@icloud.com

1. EN002 Engine overhaul - UCE MODELS
RATE ₹250 SGST ₹225 CGST ₹225 AMOUNT ₹2950

2. FR050 Change Chain sprocket kit
RATE ₹250 SGST ₹45 CGST ₹45 AMOUNT ₹590...

Facing an issue with warrenty claiming with your battery. This is uttam from mysore karnataka. I took my enfield vehicle 6-7months ago. My vehicle was good for 3-4months after that i had an issue with it. Battery got suddenly down in the trafics. I live in tumkur. So i visited my tum kr showroom and enfiled showroom said that the vehicle is good and battery had an issue. We did not get good response. So I bought the vehicle to mysore showroom...