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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 79

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S
sudeep manimala
from Ernakulam, Kerala
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delay on delivery

Address:Kottayam, Kerala, 686001

Sir
I have booked a bullet on directly[protected]. But i have not yet been a vehicle delivery. When your dealership came into the jeeps' enfield, they responded very badly. They ask you to tell anyone or book them directly. That's why the dealer says he's staying in the vehicle. And now i have passed the loan and it's a month now. I have to pay emi now without getting a vehicle. We would like to take this momentum immediately. Otherwise...
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A
akshay hosakote
from Bengaluru, Karnataka
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thunderbird 350x - hell of a issue with battery

Have taken the delivery of bike on 01st april, 2019 and on 04th april 2019 i am already facing issues with the bike particularly with battery. What kind of quality assurance do you give at the time of purchase? Its quite ridiculous and annoying with what you operate and proclaim your services and bike as world class.
Waited for more than hour each time it broke down due battery issues in the midnight @12am. Kindly refund the money...
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M
Martin Paul
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himalayan engine noise

Address:Idukki, Kerala

My himalayan bike had very bad engin noice .When bike engin become hited a bad noice will occure and suddenly bike will off. The sound is very bad and my bike is only run 2000 km then this much complent is occure i am very dissappointed with your bike and wast of money .company want to clear my problems .The bike is very bad and compant chited me . Very bad bike i am very dissappointed .My bike engin is very bad...
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V
from Ambad, Maharashtra
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I want refund or change bike

Address:A-17 H.A COLONY PIMPRI PUNE 18, Pune, Maharashtra, 411018

Royal enfield staff as given all of comment was wrong and plus royal enfield service center is not helping out but they are just taking money

It very bad experience in my life my royal enfield

When i visit to service center i am not feel good about there servie

This is the second time i am facing the same issue right after servicing. I need immediate action on this.

I need compensation...
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A
Ashish ku Gupta
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invoice has not been received

Address:C 28 SAMRAT COLONY NEAR ASHOKA GARDEN GOVINDPURA, Bhopal, Madhya Pradesh, 462023

Dear sir,
I have bought royal enfield 350 signals (Dessert brown) on 28/03/2019 for which whole payment is cleared on 27/03/2019 in ananya auto, prabhat square bhopal, m. P. For which till today no invoice has been received from the dealer.

Whenever i ask them they provide silly reason and tell us to do everything on delivery challan.

Very rude and arrogant and unethical practices...
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A
Akesh2689
from Indore, Madhya Pradesh
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servicing done worse and being charged for wrong things

Address:2281 D Sudama Nagar, Indore, Madhya Pradesh, 452009

I got my bike services in indore and they charged me for changing the battery when the problem is not from battery. Just within 12 hours of servicing i started facing the same issue with the bike

This is the second time i am facing the same issue right after servicing. I need immediate action on this.

I need compensation for this and the issues that i am facing continuously....
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L
Lal AksHay NaSh
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poor quality customer care and product

Address:Royal enfield kannur, kannothumchal

I bought an enfield signals december 10 2019 now after 3months and 5000km its rear tyre spokes broke down and of them and the tyre went crazy. Literally lucky to be alive. I had to keep the bike for 2days roadside because if the poor roadside assistance. Atlast after getting the bike to service station they are demanding money for the same and are saying these cant be given under warranty. Then what is the value of the money i paid to buy...
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E
ER DF
from Pune, Maharashtra
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misguide and overcharged

Address:PARAGON TRADERS SHOP NO. 1 & 2, YASH COMPLEX, BHARAT NAGAR, NAGPUR. 440001 MOB: 9595622261 [email protected], Nagpur, Maharashtra, 442001

आदरणीय महोदय,
मै राहुल पाटील आपसे यह जानकरी साझा करता हू के उपरोक्त दीया गया मेरा वाहन थंडर बर्ड 250 आर. रेड-es/डीबी यह दिनांक 14 फेब.2019 के दिन उपरोक्त डीलर के सर्विस सेंटर मे...
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S
Surinder Khadyal
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royal enfield hospitality

I am a regular costumer of royal enfield and owns two bikes of legendary products royal enfield. As royal enfield claims that their agencies are well behaved and mannered but surprisingly it’s not so. Royal enfield ‘’cashmir sales ‘’pathankot is one of them. I went there no body attended and they did not even bothered to offer a glass of water. Disgusting. Surinder khadyal [protected]...
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C
chandu1606
from Hospet, Karnataka
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not doing free service

Address:Silkboard, 560068

Hi,

I have purchased my classic 350 in may 2017. I have successfully done 2 free services another 2 free services are remaining. Mean time i went to us onsite for an year. Now i tried to give for my 3rd service as the bike ran only 5800km. But bangalore btm layout guys refused to take the bike and asking me to give the bike out side service. Also when i request to consider 4th free service also not taking again suggesting...
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D
dipak madane
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improper service from dealer

Address:Jinti naka, Satara, Maharashtra, 415523

I did not get proper service from your dealer from phaltan (Dist. Satara state maharashtra) i had given my royal enfield 350 classic for regular servicing but i did not get proper service and also labor charges and working charges are high.
I had faced problem of handle oil lick since from servicing due to fault of your service provider did not fix oil seal properly when i reach to him he took all labor charges from me with out my...
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R
Ronypv
from Mumbai, Maharashtra
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vehicle complaint

Address:Rony varghese, Kollam, Kerala, 683518

Sir

I have purchased one royal enfield model thunderbird 350 x (Roving red) on 28/08/2018 from st. Marys motors (Rajaji junction, chittoor road, cochin-682035, kerala, ernakulam). After the first service of vehicle i have found rust coming out from the silencer, same is reported to the dealer during second service. Then dealers replaced the silencer. But issue is not resolved. Again issue reported to the dealer. Then also the...
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J
Jawahar Lal Sah
from Mumbai, Maharashtra
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not in order

Address:Dinazpur Road,purabpali,kishanganj, Kishanganj, Bihar, 855107

I have purchased 350 royal enfield on 09.10.2018. Observing the products is not in order with a reason of following facts-
1. Within a very short period in a span of 4-5 month.. The clutch plate of the royal exhausted
2. Only 5000+ km the royal and the precious for free services exhausted
3. Manual's provided having nothing and valid details of past service records
4. The service centres as well as the company...
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A
anuppawar
from Mumbai, Maharashtra
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poor service - cause of accident

Address:Ishna Wheels Service center goregaon W els G, Mumbai City, Maharashtra, 400064

Hi
I have purchased royal enfield 350x in month of oct sept 2018 after second service i have taken bike to home while riding i realize there was a oil leakage from the bottom screw of the engine which was not fitted properly and oil was falling down on road. After this incident i logged complaint at ishna wheels goregaon however nobody turned up for 2 days person visited when i called them 3rd time and it was not the end, after 2...
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B
Bijayrajak
from Mumbai, Maharashtra
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extremely bad paid servicing

Address:Mumbai City, Maharashtra, 400059

I gave my classis 350 for regular quarterly servicing at authorized jogeswari east service center, there was no problem in bike, just asked for regular service and check.

They charged me 3260 rupees for service they provide, i was fine with charges but fine working bike was now out of order...

It took hell of effort to reach home on my bike

They charged me to ruin my bike......
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Y
Yash kamboj
from Patiala, Punjab
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free service regarding

Address:H. No. 1 gobind nagar., Allahabad, Uttar Pradesh, 125055

I purchased bike in 2017. I go to in royal enfield showroon in (Sirsa) haryana due to service regarding. My two free sevice is pending but service man says its a paid service. Sir i dont know its days count if i know about days count i really go to in service center. No calls or email regarding service to know to me... Pls. Help me sir free service to me.. I will very thankfu to you....
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D
danielchristy123
from Chennai, Tamil Nadu
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old oil was changed

Address:Sree Venkatewara Bike Zone, Chennai, Tamil Nadu, 600100

Dear team,

This is to bring to uour notice that myself daniel christy left my bullet vehicle with registration no tn07 cp 7779 at the sri venkateswara bike zone –pallikaranai - chennai dealership for fifth service dated 22.03.2019. I was charged for my oil change, but when i received my vehicle and checked the quality of oil, it was black in colour, i wonder how a newly changed looks black, supposed to be in gold color,...
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Address:135, Annie besant Road, Opp Glaxo, Worli, Mumbai, Mumbai City, Maharashtra, 400030
Website:www.firstmumbaistore.com

I had done a booking for royal enfield interceptor 650 paying rs. 5000 and 21days ago i cancelled the booking filling their form for cancelling it.
Now when i called the store in mumbai called first mumbai store their sales person akhil 1st recieved the call then after a while doesn't recieve my call.
I called up the store directly then and the people there say that the account team isnt there today.
While taking in the...
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G
Ganz Guevara
from Madurai, Tamil Nadu
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mechanical service complaint

Address:19 pillayarkoil Street, Tirunelveli, Tamil Nadu, 627109

I serviced my bike lastfriday @chandra motors in nagerkoil (Kanyakumari district) in tamilnadu... Delaer contact:+[protected]

My bike was re classic 350 black model2018.. It's my first paid service (5th service).. After service my bike was issues & mechanical problems... Before service not like that my bike...
Somany customers has adviced me not to service there.. Bcz they were not properly make company service.....
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M
M. Rajeev Varma
from Munnar, Kerala
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complimentary helmet issue with chandra motors, nagercoil

Address:629003

Dear sir/madam,

Myself m. Rajeev varma recently availed royal enfield himalayan snow from chandra motors, nagercoil tamil nadu on[protected].
During purchase, i was told that there is a complimentary helmet form the company, but i requested to give any other item instead of helmet as i have already purchased other one. As there is no such option from them, i convinced.
When i went to showroom for helmet to pillion...
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