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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Tiruvallur District
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600 019

Royal Enfield reviews & complaints page 81

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S
shunmugamvc
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replace the bike

Address:E6/5,Ramco cements limited,Govindapuram, Ariyalur., 621713

Sir,
I have purchased a royal enfield electra model bike from v. P motors, 108h/106 i, vengatesapuram, perambalur, perambalur dt, tamil nadu. Tiruchirappalli 621212 mobile: [protected] showroom on 08.03.2019 at ariyalur and get registered from rto office ariyalur. After registration i have taken my bike to my native of muthur near erode. While riding the bike it is not smooth, and the engine got over heat. There was frequently misfire...
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S
stefin.john912
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online shopping product not received

I have placed an order for a shirt through the official royal enfield online store and its more than a month and is not yet delivered. The order no is #39243 and was placed in january 25th. I have mailed regarding this to [protected]@royalenfield.com but, absolutely no reply from their side. I've been doing online shopping for more than 5 years now and never have i experienced a situation like this. Pathetic customer service by royal enfield...
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S
sainaresh81
from Srinagar, Jammu and Kashmir
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royal enfield has started fake authorized service centers to loot money

Address:Hyderabad, Andhra Pradesh, 500035

Based on the last few services (Paid) i am sharing my experiences for my vehicle which was done by royal enfield authorized service centers.

When people don't know how to add seat cover properly, how do they call as service engineers, service managers, bla, bla, bla,... Here is the thing!

I approached one of the service center which was located in sanath nagar (Royal enfield service center), at that time they...
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R
Raghs Gowda
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insulting a customer

Address:R.R.Nagar, 560058

Hi my name is raghavendra im from bangalore im a proud owner of a royal enfield himalayan and royal enfield thunderbird and was a owner of royal enfield classic im a customer of acclerate motors, r r nagar, bangalore i was insulted in watsapp group created by accelerate motors as per royal enfield advice. This guys removed me from the group claiming im spreading negetive about them. They dont have proper evidence and i dont earn anything...
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M
Monty Masih
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incomplete service

Address:Vasai royal enfeild service centre, Mumbai City, Maharashtra, 401203

Hi,
I would like to complaint about the incomplete service offers to me by the service center in vasai, bike number,
Mh48 am 8236
The advisor was more interested in selling the amc services rather helping the customers, had very fake attitude,
Incomplete service as my tank is rusted, the tank was flushed out but the petrol nob was not cleaned and were ever there is rust they haven’t even tried to spray the...
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Address:Nili Automobile, Shanti Nagar SITAMARHI, Sitamarhi, Bihar, 843311

Hmne apna bike 07/02/2019 lo diya tha qki tank se fuel lick krr rha that. Aur aaj 09march ho gya. Abtk mujhe meri bike nhi mili. Pareshaan krke rkh diya. Jab v bolu bike kab milega? Bolta sir 2 din aur 2 din aur. Na koi staff sunnta h aur na manager. Seriously tanng aaa chuka hi abb. 1 month se meri bike wahaan lgi h. Koi dekhne sunne wala nhi h.
Jld se jald mera solution krwaiye nhi toh mai case thok dunga....
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M
mitu kank
from Jodhpur, Rajasthan
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manufacturing fault in my classic 350 redditch red

Address:112 Salviyo ka maholla bedla udaipur, Udaipur, Rajasthan, 313001

Dear sir,
My vehicle purchase from kpm motors rk circle udaipur rajasthan and regularly visiting for service asper schedule. My 4th service done at 9000km that time break shoe replaced. Approx oct 2018 nd at 15000km my vehicle was accidental from front side and given for repair that time it was checked that rear sprocket drive teeth are broken and to be replace in cash not in warranty. Sprocket teeth are broken not wear out and it...
+1 photos
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A
Arindam@723408
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new bike facing stopping problem

Address:Union Bank of India, Dinhata Branch, Dinhata, West Bengal, 736135

My new bike thunderbird 350 x
Facing problem... After riding 5-7 kms it use to get stop... If i open the oil tank cap... It will start again...
Again again facing the same problem... After 2 servicing from ahowroom not getting any solution.
If i open the oil cap the gas use to come out...
While get stop my bike... It does not get start until i open the oil tank cap.
During a journey facing a serious problem...
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M
Mohammed Arifdyer
from Ajmer, Rajasthan
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royal enfield dealer misbehaviour

Address:SONI AUTO MOBILE, Bhilwara, Rajasthan, 311001

Dear sir,

I recently purchased 2 bikes of royale infield 350x in the name of mrs. Basiran dayer and mrs, lovey gambhir …. From soni automobiles bhilwara owner. Mr. Sanwar mal soni …has delivered. Me the bikes ……i was discussed with owner for 2019 model and he delivered me 2018 model with cheat me ….. I shocked when aware,,, i found my bikes is 2018…... I have purchased. Both bikes in cash,,, but i’m not satisfied...
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M
Manu Acharya
from Mumbai, Maharashtra
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complain 3rd service

Address:Room No 59, Poomthenaruvi Chawl Mohili Village Sakinaka, Mumbai -400072, Mumbai City, Maharashtra, 400072

Hi team,

I need to draw you attention towards a miserable service given to me for my third service at synergy royal enfield service center, sakinaka, mumbai - 400072.

I own a royal enfield standard 500cc bought on september 13th, 2018. The problems are from the date of delivery.

I was delivered a bullet with partially charged battery where on the second day i had to visit the showroom again to...
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I never ever thought i will have to write this sort of a mail to royal enfield

This is regarding my issues with the himalayan. So far i had been to this service center a lot of times and i've got no proper satisfactory results. Issue here is there was this one part of my bike which i told them to claim warranty for it's been almost 4 month's have recieved no call's or any message from their respected desk now today willingly...
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A
Anil Dayal
from Gurgaon, Haryana
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bad service and lesser oil filled

Address:New Delhi, Delhi, 110063

I purchased a new bullet from lamba sales tilak nagar on 30th of jan 2019. After first service, my bike started making a noise of crank and engine notice was increased. Then i checked the oil level, it was just just 20 percent visible from the oil level indicator. I added 1 liter oil then the engine sound is gone but crank noise is still not going. I don't have any trust on that service center now. It is located at tilak nagar. Now i am about...
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V
Visakha singh
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about paint problem

Address:Gurmail medical store,Railway road,sahnewal, Near krishna mandir, Ludhiana, Punjab, 141120

Dear Sir I purchased bullet standard 350 from sant motors Ludhiana.The date of purchased is 23 February 2018. I am going many time in agency and give the complaint about paint problem. I send all picture of paint problem like patrol tank, head, side box etc.on WhatsApp number in December. I go there many time but response is zero.i talk at customer care number but response is zero.so please give me solution rather than I go to consumer court...
+4 photos
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T
Tridip Hazarika
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himalayan standard speedometer problem

Address:Parvati Nagar, Tezpur, Sonitpur, Assam, 784001

I am having problem in my himalayan speedometer which is functioning abnormally.. Sometimes it shows the vehicle running at 160kms/hr nd sometimes 0km/hr.. Nd this keeps up between these two limits.. I tried contacting the dealer gm associates for the warantty replacement of the mentioned part as my vehicle is not even a year old but i guess that they have not even registered my complaint... Is this the way royal enfield treat their customers.....
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A
Anshu_mandeep
from Vasai-Virar, Maharashtra
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booking amount refund

Address:Una Himachal Pradesh, 174319

This is mandeep on the 13 december 2018 i am booked the 350 standard at sharma automobiles una himachal pradesh at that time the owner of showroom mr rohit told that we will deliver your bike within the month but they failed to deliver me bike after 1 and half month so they told to me take the delivery of your bike from nangal motors in punjab and we will refund your booking ammount same has been taken from the showroom but from last two...
+1 photos
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S
Sanjeev Raj Ahlawat
from Delhi, Delhi
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issue from first day in royal enfield 350 classic

Address:Block A1/336, Uttam Nagar Hastsal Road, New Delhi, 110059

First day issue with classic 350. Engine starting trouble and miss fire on highways. As per dealer comment problem resolve after 1 service but same problem still pending. I faced issue date of purchase and only 10 days ago purchase.
We recived bike after run 20 km.
Please help for supporting with resolved issue.

Thanks
Sanjeev ahlawat
[protected]
Delhi, new delhi....
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A
Amrith Ds
from Taliparamba, Kerala
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thunderbird 350x worst bike

Address:560001

Bought a new thunderbird 350 x and from the first day i got the problem
- shock absorber oil started leaking
- the vehicle was not starting
- petrol tank was getting pressurized and lid use to thrown away when the lid was opened
- engine powder coating getting peeled off
- no customer service even after registering a complaint in customer care...
+5 photos
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T
tenzil
from Chennai, Tamil Nadu
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careless and dangerous service provided by rsa

Address:perungudi, 600091

March1 6-8pm, i came 2 know that my 1.25 month old himalayan got a flat tyre (Rear) & called rsa for helping me out, as its night they said will send a engineer on saturday morning, (Early morning as request). He took the tyre 2 local shop & fixed it. Today march5, got another puncture same tyre. I called rsa again to look into. Engineer came with a new tube for emergency. We (I & him) found out that there was spanner in between the tube...
+2 photos
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V
vishnuvijayan1990
from Kathor, Gujarat
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complaining about the dealer

Address:vipin nivas , vallikunnam po , karazhma, pin;690501, Alappuzha, Kerala

Sir,
Myself vishnu vijayan from alappuzha, kerala bought a royal enfield classic 350 - gun metal grey from your roverz motors kayamkulam dealer. I bought the vehicle just six months ago with lot of expectation but i dissappointed very badly because of my classic 350 is not in running condition now, it lost its back brake (Disc) due to one of the tube had broken inside the disc brake system. I shown the bike in the respective showroom...
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R
rajinder boparai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hike charges

Address:Amritsar Cantonment, Amritsar, Punjab, 143416

Myself rajinder singh and i had bought m/c on 24th feb 2019 from m/s jaycee motor corps amritsar through canteen stores department. After csd ls order, i had paid rs 17129/- for insurance and registration certificate. After payment, when i asked about payment receipt, they had provided me rs 15870/- (Rs 6982 for rc & rs 8888/- for insurance) receipts only. When i asked about balance money receipt, they told me that is a handling charges....
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