Royal Enfield Complaints & Reviews

Post interacting with your sales person, i have booked a royal enfield thunderbird bike 350 stone on 23rd january in velavan motors (Nandanam). Sales person over there promised that he can deliver the bike in max 7 days post which i paid a token advance of inr 5000/-. After four days, sales person called me to pay the remaining amount so that i can take delivery in 3 days. Now it is almost 27 days crossed, still i didn’t receive the vehicle....

They already changed clutch hub and chain set but there is a problem in bike chain set, clutch hub. And i paid for that chainset. But problem still remain same after 2nd and 3rd service. Today is 25th day from the date of complaint. I constantly call the related service centre but no one reply us with solution. I take this step because i fed up from company poor service....

Hi myself vinit bhayani

I have booked vehicle from royal enfeild with unison automobile borivali outlet on 24/02/17 in the name of shwetali mulik (Bhayani) amt rs 5000
But due to some circumstances i am not able to buy the bike and later i shifted to aurangabad.
Employee name parikshit told me it will take 1 month to get refund.
I have applied for refund on 12/12/18 it almost more than 2 month now.
I...

I am out station my bike has been ride only 700 km and the owner want me to do my 3rd servicing which sud be taken on 6000 km and if i don’t do it they will cancel my free servicing. Are we buying a 10 k product no we are spending almost 2 lakh above and this is the service we get even we don’t hav our time for free service i[censored] don’t want to do then ok i wil not do free servicing and never goin to buy a re product nor gonna suggest...

Not update yet, i got mails saying that area manager will contact me. Since 1week the same update and they have not contacted me yet.

Everyone should think about their service, even a washing machine bought for rs:10k has better customer support and a guarantee for 2 to 5 years. This is really horrible, don't think that only rich need to own this bike by spending money unnecessary for such filfty issues....

I purchased my royal enfield gun metal grey abs 2018 model on january 7th 2019 through royal enfield authorized dealer (Sanamahi motors, singjamei, imphal west). I bought it by cash and there was hardly no choice of the bike since number of ordered bikes were limited and i was given only a particular bike on their own convinience but i was satisfied until i went for my 1st servicing and just after that fuel indicator stopped working, i called...

My bike which is in under warranty period, is now having battery issue. Actually i bought my re classic 350 with rear disc brake from kerala, and now its in pune, maharastra, rbike having amaron battery which have 2yr warranty as kerala record, and i have enquired here pune re service centre. Now they are telling battery will have only 1yr warranty, after enquiring and dicussing our kerala service centre, now they are telling the bike which...

I have been fleeced with 3 years of bike purchasing around more than 1 lakh in the name of service. They intentionally make crucial things worst after service so that unnoa dhandha chalta rahe. Mayapuri service centre in delhi and lamba service centre in tilak nagar industrial area. Both are organised gang. My service bill is like this after my 4 free service was over, all are approx. 6000, 8000, 14000, 2500, 9000, 1032, 7000, these are my...

Hello this is mohammed shahaan owner of royal enfield interceptor 650cc orange crush. Received the bike on 28/1/2019 from teknik motors indiranagar bangalore. Have done about 490 kms and i am facing major issues in the bike. There is a clinking sound coming from the engine of the bike from 300kms. I had reported the issue to the showroom but the staff told me that it will be rectified in the first 500km service. Its been 5days since my bike...

Dear sir or madam,
With due respect as being the employee namely Farhan jan of authorised dealer of royal enfield under the name of PCS Automobiles nai sarak habba kadal sgr from past 4 yrs under a surprising low salary because being an orphan I was compelled to work on such a low salary. Now the matter of the concern is that its been four months since i left my job on a very good note but the managing director of that entity namely...

Without getting approval parts replace done do not show old parts also very very worst service i can not talk much about that tn42 aa2153 said do not do washing they do that worst washing they not said deliver time and bill amount do inform estimation amount delay deliver very sad gave service for biker service do not go to that showroom i only take deliver they can not give...

My order no. Is #39528, they told me deliverd in 10 days. They gave me a tracking link, which shows my order reached my city, but next day order was return.. I complaint abt this to royal enfield they gave me complaint id but still not a single msg/call from royal enfield..

Pathetic service from royal enfiled, plz dont buy online.. Really poor service!!...

I brought royal enfield standard 350 on january 2018 at rovers motors, kayamkulam, alappuzha, kerala. It has been one year from now. The engine of my vehicle is not appropriate it has engine complaint. I apporoch my showroom the next day i have purchased and told my issues, they doesn't accept the issues. And told me will be ok after 1st service. One of my neighbor who has purchased the same type vehicle before 2 months, but he has no engine...

I have bought a bike from royal enfield showroom named as m/s achharsingh royal which is located in state-assam dist-jorhat. I am feching a problem on starting ihave given complaint many a time in jorhat service station but they couldnot solve my problem at present my bike is in jorhat service station but now also they coulnot solve my problem. And they told me to take my bibe and my bike doesnot have any problem. They didnot get any problem...

To whomever see this,
This is my frustrating complaint about my worst experience i had with royal enfield service center, sri velavan motors, greams road, chennai.

On 07th feb 2019, i went to royal enfield service center which was a part of sri velvan motors (Greams road branch). I am the very first person to enter the service center as it was 07 am in the morning (They usually have that slot available). I waited for...

I had purchased royal enfield bullet 500 in the month of nov, 2018 in chennai from the dealer sri venkateshwara bike zone. Being such a famous & trusted brand, i was shocked that before completion of 1 year the self starter failed and i was said by the service people that it would take a week to get the new self starter because the same is covered under warranty. For 1 week i was totally handicapped without my bike. After that the things...

I got my motorcycle serviced from okhla workshop d block. The front wheel was not moving properly and even the brakes were not effective. I requested the person to check the brake but he didn't bothered. I have earlier reported this in nov 2018 as well. But still no mail, nobody even bothered to call me. This was such a pathetic service. I intend to sell my bike if this kind of behaviour continues. I have even tried sending an email for the...

On 31st january i purchased standard 350 black
From shiva riders. On that day m not satisfied about washing & billing. Then today 10 february i went to shiva riders for my vehicle first service they damaged my vehicle pass button there no good washing many times i said please clean properly my vehicle but they can’t listen me my first experience for royal enfield is very poor....

The service point at vizianagaram (Ap) is poor. The response from the management is bad. Today i visited by 11.40am and asked for my motorcycle re airborne blue free service as per eligible. The service manager rejects as 10 mi late. I requested to consider but strongly rejected and said you can complaint as u like. Immediately informed to customer care and made s complaint regarding the issue....

My order was royal enfield's tee shirts 2nos and belt 1 nos
Out of that i received only one belt on 04/02/2019,
I'm wating for my balance items
(2 tee shirts), please do necessary arrangements
(Conserned peoples of royal enfield and ecom express)
To get my 2 tee shirts as soon as possible.
Dont make me got cheated.
The bill is more confusing.
Hereby i'm attaching the bill and...