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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Tiruvallur District
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600 019

Royal Enfield reviews & complaints page 85

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S
sanju sankar
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vibration sound from the engine

This complaint is pertaining to my royal enfield lagoon blue motor cycle bearing reg no: kl o1 cf 6953. It was given for maintenance last month for the complaint that vibration sound is coming from the engine. It was kept in the service centre for a month and they told that the oil pump and right side engine cover is replaced with new one and the defect is rectified. The maintenance was done in the marikkar service centre, panavila, trivandrum....
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Address:Visakhapatnam, Andhra Pradesh, 530016

To,
Royal Enfield Bike Service Centers in H.B Colony, Seethammadhara, Visakhapatnam,

Myself Dinesh and I have Classic 350 Black purchased on OCT 2016 in Bangalore. All my free services were done in Bangalore and the bike condition is very good at that time. Later I switched to Visakhapatnam and I gave my bike for normal service in HB COLONY SEETHAMMADARA ROYAL ENFIELD SERVICE.

Bike engine problems started...
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A
AR Dreams
from New Delhi, Delhi
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bad behaviour and thiefery things do service center executive

Address:122001

Hi Purchase new Bullet 350 on 10th December and just within 500 Km bike colapas with his cultch Plate and i stuck in the night in delhi and i live in gurgaon i spend night in hotel and in morning give call to the customer care of royal enfield they send crane to tow the bike and they drop me gurgaon Brwan Service agency in mata Sheetla road they said to me we will do it no problem first service is free you have to Pay 1100- RS and i agreed...
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M
merwinK
from Pune, Maharashtra
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royal enfield interceptor delivery

Address:400 007

I have booked a royal enfield interceptor (Red and black) on 18 november 2018. My booking reference no. Is bkng[protected] from the worli showroom in mumbai. The dealer promised delivery on 27 january 2019 and today over call they are informing me that they have no visibility over the delivery of the bike and are continuously differing the delivery. I am willing to make an upfront payment as well. However the dealer is just being very ambiguous...
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K
K Venkataratnam Ramayya
from Hyderabad, Telangana
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royal enfield 350cc :engine tapping (tak tak) sound

Address:Visakhapatnam, Andhra Pradesh

This is k venkataratnam ramayya from visakhapatnam, andhra pradesh. As i bought the royal enfield classic 350cc with an chassis number: me3u3s5c1fe222873 in 2015.

I was facing the tapping sound since my free servicing. When i was giving my bike for servicing, i always asking them to fix tapping sound which occurs frequently. But they didn't fixed it till now.
Servicing address is

Royal enfield company...
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M
manju na
from Bengaluru, Karnataka
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self starting problem

Address:560040

I have so much disappointed about royal enfield classic 350 ka 04 jr 8657
Because of its battery problem and also service center and company. No one will be response properly. I had worst service centre experience ever. No one person have proper response and care less about customers. For the same battery problem i had given 3 times my bike to service station in a month jan. And today also i am giving my bike to service station for...
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Address:400072

Hello re team,
I am not given my bike number for a month now, the re showroom is just delaying my process, i had taken my bike on 19th dec 2018 and today is
23-jan-2019 more than on month and still no number, the issue is that the showroom is not releasing funds to the rto.
Bike tc number : mh 03 tc 154
Showroom address :
Joshi state, gala no 50/a anish compound, ag link rd, asalpha behind ktm showroom...
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V
Vikas Para
from Raipur, Chhattisgarh
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multiple noise and defective piece I brought up

Address:Bhopal, Madhya Pradesh

Hello re myself vikas singh n i have to say that i brought my re 350 from chaudhari brother agency bhopal n there is multiple complain in my bike that i have reported to chaudhari service center but my problem hasn't resolve yet now and i continuous in trouble and my problem hasn't resolved, staff is coperatabel but my problem has not resolve there is multiple problem is product is defected than kindly give replacement or give perfect solution...
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A
Ashraf Azru
from Chennai, Tamil Nadu
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breaking spokes of wheel at several times

Address:Malappuram, Kerala, 676302
Website:Royalenfield

Here im sharing my weird experience with royal enfield bullet 350.I bought a royal enfiled bike before 7 months . In this short period, i hav been several problems experienced with my bike. The major problem is breaking spokes of rear wheel . this is the third time its getting broken about 4 spokes in rear wheel . I know this is because of poor build quality and very bad assemply . So i[censored] guys want customers happy, do something for me .or...
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Address:Madurai, Tamil Nadu, 625020

I give yesterday my thunderbird 350x first service, they tell overall service amount 1220 i paid all amount including water washing but they no water wash i check under mudguard, seat cover, dust and moisture remain they cheating me we already fully water wash sir so please refund my water wash amount 70 rupees or given free water wash with polish next time when i give to service. Matras motor madurai anna nagar 625020 opposite to sundaram...
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Address:Kottayam, Kerala, 686541

I travelled 60 kms to service my bike to javeens re kottayam. They serviced it, on my way back home weird sounds started coming from the back of the vehicle. I contacted the service centre and they seem to be unresponsive and rude. Now they are saying that the vehicle had complaint. Which is a new bike and haven't even completed 2000 kms. The staff is now customer friend i suggest no one take their bikes to service with them.
Biju...
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M
Mohammed Navas p
from Bengaluru, Karnataka
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complaint abt accelerate motors kengeri bangalore 560060

Address:560060

Respected sir,
My name is muhammed navas im a royal enfield user more than 10 years. Im writing this letter regarding the royal enfield showroom bad experiance. Sir i met an accident in bangalore on november 4th and i leave the bike in accelerate motors kengeri 560060. The bike was in police statation and after all the settlement. I contacted the the showroom people and they told me their toe people will be late. U can bring the...
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R
RA Y Y AN
from Payyannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service center damage ma bike

Address:Ernakulam, Kerala, 683110

Sir,
I have done 7 services completely. But my last paid service (8th) the guys in edappilly service centre they told chain sprocket was damaged then i asked to replace them and gave 4000inr for 8th service. After on the returning way missing on acceleration was noted and horn and indicator was not working before the service horn and indicator was properly working. Then i contact service centre at that time those guys and crm of edappilly...
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G
gopu krishnakeerthy
from Kodungallur, Kerala
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complaint about poor quality of silencer

Address:Ernakulam, Kerala

My royal enfield bullet classic 350cc black. (Chasisno:me3u3s5c1gm026152) that i had bought as my dream bike now i am facing a problem in my bullet after a kilometers of around 17000km i spotted some rustholes in the silencer of my bullet. I am extremely sad to see the condition of my bullet. The bullet was purchased on 17/11/2016 from m/s. Pinnacle motors thrissur. Kindly take steps to replace the silencer or repair the same as this is due...
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P
Pritthish Ghosh
from Kolkata, West Bengal
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thunderbird 350 (2016 model) electrical problem

Address:Kolkata, West Bengal, 700060

My name is pritthish ghosh and this is a very serious issue i've been facing since a long time.
My bike has been 2.5 years old now. There is no response on the speedometer and also the bike suddenly stopped and the start motor was on even when i've turned off the ignition. This is went to an extreme position and i need a serious solution on this.

Please contact me with a solution for god sake at - (+91) [protected]....
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Address:500039

Hi team,

I own a royal enfield since 2009 which my father bought me. I have a very serious complaint as i was being cheated and humiliated by the royal enfield service center manager (Harish) and consultant (Deva). Please find the whole story what happened and provide the best customer service and also take necessary action on the case -

I gave my classic 350 for service and also to check few other faults to...
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R
reachgaurav
from Pune, Maharashtra
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refund

Address:411013

I had booked a royal enfield classic 350reddick red. Due to several reasons from re the delievery was delayed due to which i changed my mind and decided to cancel the booking. After many request i got a cheque for refund which i paid at the time of booking. However the name printed on that was wrong hence i had to return it. Now it has almost been more than 6 months and still i haven't recieved my cheque. The dealer tells me that it is in...
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S
Sibin Benny
from Hyderabad, Telangana
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defective parts sold by pratik re motors & harassing the customers

Address:Mumbai City, Maharashtra, 400 701

I bought a royal enfield classic 500 stealth black from one of the franchise of royal enfield i. E pratik motors, vashi navi mumbai.
This was pre-booked in the month of february 2018 and the delivery was taken on june 9th, 2018.

Incident 1: pre-delivery formalities
Interface with: mr. Aashish (Pratik royal enfield-vashi)

This sales guy possesses the worst attitude that i have ever seen. He thinks...
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H
Harry Srivastava
from Patna, Bihar
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engine noise, & fork sound

Address:Lucknow, Uttar Pradesh, 226005
Website:ROYAL ENFIELD

My vehicle is 350 gun grey abs registration no - up32kf2999 chassies no - me3u3s5c2jl318591 name - harikesh kumar coplaint is engine noise & fork sound
Today i am going to service centre shreya autowrold alambagh, telipuliya lko. And meet to service advisor consult to my problem but he say engine sound is same to other vehicle but i know sound is change, so service advisor creat job card and says check then delevrd. Sevice centre...
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T
Tuhail
from Srinagar, Jammu and Kashmir
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showroom

Address:190005

I had an issue in my thunderbird x350, and i visited the showroom three times for the same issue (In morning the motorcycle doesn’t remain regular start, after starting it gets off and off and than goes for missing) same at the noon and the evening, i have complained three time for the same issue but the engineers failed to sort it out, that make me suffer a lot, plz it’s ma last humble request either sort the issue or i will raise the...
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