Royal Enfield Complaints & Reviews

Bought my himalayan, 2019 model from marikar motors trivandrum, kerala on 18th january 2019. From the day of delivery onwards, it was just a burdain for me.. The bike never stood on a pdi ramp, which was clear. No first aid kit, no cleaning process.. Nothing... Somehow i managed my feelings on the delivery day. After riding it for almost 3-4 kms on a long stretch road, i was feeling pain on my arms., which was due to bended t-stem. It's...

I bought 500cc classic chrome from hsr pre owned on 21september done 5150 kms... Very disappointed with battery issue with in 1month got it replaced... Running post to piller... After first service rear wheel bearings noise... Got it done... After a long drive... About 1 k kms again bearing noise in the rear wheel... Check and found play in rear wheel hub... Bike done 7 k and so many issues... Quality???......

My order number 38126,
I have been charged a sum of rupess 3, 300
I have placed my order on january 20th 2019, I have not recieved any order details or tracking details, while ordering it showed it will be delivered within 10 working days, I have not received my order nor any order details, I have called the customer care more than 7 times, the gear support manager just SUNNY KAPOOR is helpless, they donot know how to resolve...

My classic 500 and it has scratches everywhere on all buttons even there are some paint fades on tank and very noticable paint fade on air filter box and fuse box. They told me that it will go but, its still there after wash and eveything.
And now, they give me xl size helmet and it literally flying away from my head. And i m trying to call them then they first ignores your calls and after picking up they told me that we have already...

I bought my royal enfield thundrbird x 350, from heighten motors faridabad, on 09/11/2018, but did not received any notification regarding the registration of my bike its been more then 2 months now and the situation is then and there while calling the executive saurav with contact no [protected] from last 20 days is been a mess, every time i call him he use to say it will be next week or next day its a totally unprofessional and irresponsible...

Hi team,

I am very upset with the himalayan bike,

I bought my himalayan in the month of july (Sleet gray) from aadith motors, mysore. Initially i was very happy but after few days, i noticed some noise (Service center people said its a head sound and there was also some wired sound) in the engine. They said nothing to worry about it, it can be resolved. After the service they said issue has been resolved and...

I bought the thunderbird x 15 days ago, and since last 10 days i am getting trouble with it. It is having a battery problem, the company said they replaced it, but still after 2 time replacement i am getting this problem. Also bike doesn’t get start each and every day, they said there is problem with the air but after thier service it all started again. Niether company is providing a good service nor the showroom. Sometimes bike’s engine...

Team, i had given by bike for servicing in royal enfield itpl road service station. When the bike was given for servicing the amp meter light was working and when the service was done it wasn't. When informed the employee in service station started defending and later on it was replaced by another buld. Now within a week the buld is not working again.. I paid rupees 7 thousand for service and still i was disappointed....

Sir,
Kind attention to my complaint, I feel very guilty in use of my royal Enfield std 350 cc because of very poor running condition that is feeling missing in riding and no satisfied service against my complaint in service showroom.
When iam riding my bike with more fuel, i feel off the engine spontaneously. It is very shameful as bike get off .and difficult to start with kicker.im complaint many times at my service centerbr...

On 25 i came for a service at porur service station for my thunderbird 7149. The person first said on every fourth service we should change the fork oil and then i said ok. I preferred to change my handle bar to 350x. He said i can pick it up on 27 since 26 is a govt holiday so as i agreed. I came on sunday evening and collect the vehicle when i drove for a while a sound came by applying the front disc …… when i hit a pit another strong...

My enfield 500 bike registration no mh 04 jp 5820 speedometer digital kms reading are malfunctioning since 1st free service. However your thane service center, near mumbai, maharashtra is postponing to correct the malfunctioning of speedometer, without no reason, we request you to kindly advise your thane service center to either rectify or replace it as it is covered under warranty, anticipating your prompt action....

Dear sir/madam,

I got struck in on road due to breaking of accelerating wire while on running,
This is the second time happened to me. Why it is happening like this, its a very serious issue when the vehicle is running, it leads minor to major accidents. Who will bear the cost if something happening. What the people are doing while on service, is this the way of providing the service for the customers and persons...

I bought my royal enfield bike on may 2017 and covered a distance of 9000kms. I found that the teeth are broken for rear sprocket. I do my bike service with all recommended procedures as per manual.
Why should they provide a low quality items for a bike which cost around 1.80 lakh... Low cost bikes even has better standard...

Even the kick start lever system is faulty, i am not sure how they can spoil the name of a...

Hi,
Below are the details of the booking:

Name: salil sapre
Order no: bkng[protected]
Booking date:[protected]
Model: continental gt 650, dr. Mayhem
Showroom: hridaan motors, pimpri chinchwad, pune

I was promised delivery of the bike by feb end. I visited the showroom regularly, asking them about the status of the delivery, each time i was promised feb end.

This...

Booked one helmet through there website and paid through internet banking, details
"[protected]@payu.in [protected]@payu.in via payumoney.com

Jan 15, 2019, 6:21 pm

To me
Dear jeemon,

Your transaction with www.royalenfield.com was successful

Transaction id:[protected]
Merchant website: www.royalenfield.com
Amount paid: 3200.00
Order...

My re bike rear chain sprocket teeth broken in just 1 year from date of sale and i've travelled around 10k km. I am using chain cleanser and lubricant for every 300km. Few of my friends who bought re classic 350 along with me also facing the same issue
Re producing such cheap quality products. Totally waste of money for this brand, it is too much disappointing to buy such cheap product for higher cost...

Iam mr. Vishwakalyan, i purchased royale field thunderbird 350cc (Ts08fu8099)
Here iam facing plenty of issues with my bike from the day one and i explained every thing to your service engineer and also to the service manager (Orange international neredmet), but nothing happend here and nothing gonna happen too that i clearly understand, because these people behaves like a illiterates, from the day one i noticed their is a too much...

Dear sir last week i visited to aaray motors ranjit avenue amritsar royal enfield showroom and ask for finance scheme then i met with idfc bank executive i ask for finance scheme but behaviour of financer is very rude he speak very rude with me he has very attitude first fifteen minutes he is busy with her phone and again i ask for finance scheme he is playing pub g on mobile i am very disappointed from your service kindly take strict action...

On 1/1/19, i am given my bullet mh14fz3999, 500 cc, classic tan color bullet under insurance in hardian motors, h block chinchwad, pune 411018. After 27 days still, petrol tank not get by dealer.
For launching & selling new vehicles, re have a tanks, but after spending 2 lakhs rs. By a customer, tanks are not available.

This is situation happen similar, before 10 years ago, when once re sell get down, because of spare...

I spoke to person wher i purchased the bike i told him the codection he refer me to 8th mile service centre on saturday for pick up and drop service but my bike condition was 0 drop service boy came but battery was dead i spoke with service team they told we will arrange and send the person then on 20th he came and took the bike and on 21st i only called and spoke to your service team i didn't get any call from your company side then on 24...