Royal Enfield Complaints & Reviews

Dear sir,

I m shreekrishna kongi, my bike delivery on sep 9 2018. I m suffering lots of problems in your company.
1st problem is gear, when bike is in running mode that time is gear come from very hard, and bike evarage is very low, when i m going to 1 st service i tell hole problem to ur comply service manager, but no one given correct service in rohan service bijapur. Service is not good, please solve my problem...

Myself suraj s j. I just bought a thunderbird 350x motorcycle in the last month within days a metalic part above the engine was rusted. Royal enfield was not bothered about the value of customers money.

Second issue

Siri am continuesly facing a serious issue in the front side of the motorcycle that is when the front wheel shock become active while hitting th gutter in the road there producing a hitting sound...

Hi,

This is kiran i am using thunderbird 350 from past 5 years. I am experiencing worst services day by day by svr service center. If i give my bike for servicing they are creating new problems and asking us to pay for that. This is almost 5 or 6th time i am experiencing the same from them.

They are not trying to repair the item but asking us to replace the complete part and they are also creating more problems...

In sep2016 i was book royal enfield classic 350 at ostwal auto dwrka nashik for that i pay rs 5000 but due to my edical issue i was cancelled my booking and goes to showroom i submitted my original receipt their and they told me come in next week we will serve u cheque but when next i goes to showroom they not served me cheque or said where is ur recpt so plz look in matter otherwise i will complaint in consumer court...

I have purchased royal enfield thunder bird bike on 09 jan 2019 and i got a defective piece from brand store.

They put only 2 litres of petrol and told me to refill it in near by bharat petroleum and i did. I took my wife and 3 year baby with me and just escaped from the accident and i came back on same day and told them that bike is giving jerks and turned off automatically in road.
On second day store the representative...

I have 350 royal enfield classic from last 5 months i am facing problems with engine noise, on complaining they just service the bullet mobil change thats all again the noise comes.
Avik the service manager in austin kolkata outlet doesnot take things seriously after complaining thrice.
My bullet was kept for 12 days still issue not resolved.
Kinldy look into this as soon as possible as this time also they have kept my...

Dear sir,
My name is chandan kumar soni, i had purchased the royalenfield classic 350 silver, chassis no - me3u3s5c2jg222393, engine no-u3s5c2jg185686 from royal enfield shiva motors (Sidharthnagar up) in the year oct, 2018. Since that time i have been facing same problems of low battery not functioning properly due to negligency of authorised service center. Please note below mentioned problems....

To,
Service headquarters, royal enfield, a unit of eicher motors limited. Tiruvottiyur high road tiruvottiyur, chennai

Dear sir,
My name is satish chandra tiwari, i had purchased the royalenfield classic 350 black, chassis no - me3u3s5c2jh253105, engine no-u3s5c2jh219329 from royal enfield erragadda, hyderabad in the year oct, 2018. Since that time i have been facing same problems of low pickup and battery...

Dear team my name is sathish tm and my vehicle num is ka53 ev 6157 two days back i givan my bike to do full sercice.in sai ram auto craft
No 102/1 outer ring road b narayanapura pin code 560048. Service executive is very worst and is telling one thing doing one thing. Is putting double double bill pls check my invoice num and help me sli[protected]
Job card num rjc[protected]
Satish tm.[protected]...

I've replaced my fuel tank in shivsolai motors royal enfield service centre chengalpattu, they've replaced me a faulty fuel tank and for that they've took 2 and a half months, i've not noticed it at first later when i've noticed i've taken my vehicle again there for replace the faulty tank. Now they've taken three months and now also the vehicle tank is not genuine. And my vehicle seat spoiled totally and i've been waiting for it almost 6...

I purchased royal enfield thunderbird 350x two months back only. Within first month i faced lot of problems like misfiring, very low pickup etc. After first service within next day my bike won`t run properly, it kept on stopping in between later when checked out there`s pressure building up in the tank due to which petrol is not going to the engine properly. I gave the bike to a certified royal enfield showroom and they rectified the problem...

I am facing a lot of support issue from your dealer at First Mumbai Store, Worli. As I written in my earlier email regarding the delivery of the bike and the ABS issue, the dealer delivered me the Non ABS model on 6th November, 2018.

On 16h December, I took the bike to Pune and while returning back from Pune at 11.30 pm, the bike got broke down at somatane phata near toll and unable to start even after lot of efforts..I have...

I would like to express my disappointment. So i'm disclosing few things to your company. I had purchased classic 350 gun metal gray motor cycle at on jan 2019 from aaditya riders pvt ltd (Shop no 1, darwha road, yavatmal, 445001) dealers sell me local accessories parts form authorized showroom they had cumpolsarily sold me a defective helmet and leg guard (Picture enclosed) kindly took up the issue resolve it. And let me know.
br...

I have been using squadrons blue for the past four years and generally i service my bike at sr automobiles kerala. They have rendered tremendous service. Since i have moved to my native place chennai, i have given my bike for general service at sri venkateswara bike zone pallikaranai two days back. Today i went back to collect my bike and i have paid the bill amount of 3090 rs. After that the service guy just left the bike and walked away....

I have purchase thunderbird 350 from krishna wheels naroda ahmedabad on my bday. Before 4 months ago. Now it's two services are completed but in second service they are not doing proper service of my byk due to that day was sunday. And today on 5th jan i'll come at service center before day ago my byk right side footrest was broken suddenly on way when i m comeback from ofc. And these case i have explained at service center they are not believe...

Royal enfield hanumangarh is a fraud person they cheayed my by changing my bike parts nd also they dont have cctv cameras in thier workshop so that no one can caught them. Instead of serving they put the same oil not changing it .they also changed my chain set to a brokenone said me that its broken. Just after service bike chain is extremely loose .its a big request to put strict action towards udai moter (ROYAL ENFIELD) HANUMANGARH. After...

Dear Sir,

I have purchased Royal Enfield Classic 350 bike on Dec 2013 and have clocked 26000kms. Today I noticed that there is a crack near the side stand in chasis, where the side is stand is connected to the main chassis and Engine is mounted on with a bolt. When I started browsing about this issue, came to know that this is a defect in Enfield Bikes. If you browse you will find N numbers of complaints posted online. Some...

Hi,

I am totally frustrated with Royal enfield's Pegasus Edition (C50155).

***my first complaint mail to RE as below*****

i am Muneesh jeyavel, i bought pegasus 500CC
My Fis
Hi here I am starting the story I booked Pegasus bike very ambitiously.
Even hearing very bad stories about it.
I keep trusting Royal enfield will save me in this bad situation.
Don't...

I have bought this bike on 15th december, 2018. Just done with the first service due to daily run of 70 kms. It's been just 2 weeks and i faced one of the biggest issues of engine down even after continuous ride of 20kms. I called road assistance and the mechanic told me that there is an air in the fuel tank, so needed to open a fuel tube and it will work! The bike almost cost of 2 lakhs... Is facing such issue!!! How pathetic it is! Moreover,...

Service on 30/12/2018, in royal enfield service center in whitefield banglore, after service i found that on my fuel tank scratched and its paint completely damaged. I returned to service center given a complaint, but they said, they cant do anything, and they said go another place and do repaint. Its made me very disappointed. So kindly do find a solution for me. Advice me what should i do, and where should i go for the solution....