Royal Enfield Complaints & Reviews

I have royal enfield bike. The model of bike is standard bullet 350cc and 2011 model. The inner side paint of petrol tank removed and mix with petrol every day due to this filter choke problem occured also carvator of bike is damaged because of paint dustmix with petrol. We contact with royal enfield agency in shri muktsar sahib but they didn't help us....

I had given my royal enfield 500cc bike for service and they had given me appointment timing at 10:00 o'clock everything was done good with changed parts as they told to changed and changed silencers into stock one and i was happy with it doing my service of my bike and they delivered my bike at 6:30 but the next day when i took my bike for out i noticed fuel was licking and i immediately took my bike to show in royal enfield service station...

I purchased a Royal Enfield Thunderbird 350x in the month of May 2018.Some of the parts of the bike are rusted like silencer, Handle Nut, chassi rust which is approved for replacement by the company.However my Tank color has dis appeared because of seat friction and the company said that they won't approve it.I have sent them emails multiple times however as I speak to the representative from First Mumbai service centre they say that company...

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Motorcycles & ScootersRoyal Enfield complaint regarding not proper servicing of...

I purchased re classic 350 in nov 2017. The 1 year has been the worst experience with my bike. Regular faults are coming in my bike right from first day. I have done every servicing on timely. I have bought my re classic 350 from gujarat, dist bhavnagar. My bike number is gj 04 jh 9986.in this one year i have changed my bike chain as it was damaged. Today i came to know that some bearings have been damaged in my bike and it cost around rs:2500/....

I regret to inform you that my royal enfield 350 classic bearing reg no wb 38 ag 2761 having balancing problem on front wheel. I regularly serviced my vehicle at s. G. Automobile service center asansol which is your authorised as per institution of the said service center. I serviced my vehicle and paid. Still the problem has not been rectified.
I am an unsatisfied customer of royal enfield service. I hope that customer service of...

Sir, i am very much interested to join re family and on 05.11.18 i have booked a bike by paying advance. On 12.11.2018 i have approached the above showroom for completing payment and delivery of bike. But, unfortunately no assistance was received to me from the above showroom executives who were very much keen at the time of canvasing and booking of bike... I have spent more than 1 hour for getting responses from executives even for payment....

I bought the motor cycle from marikar motorsltd. Thiruvananthapuram on[protected]. I was not allowed a test ride before delivering the vehicle. On the very first riding i experienced a right side pulling and feel that it is not safe to ride the vehicle.
I returned the vehicle to marikar motors and asked for a replacement. They took the vehicle to service center and repaired. But still the defect is there. I want a replacement or return...

Workers were partial they said it would take 90 min but it too nearly 2.5 hours then when the time came to wash my bike they just half washed it and pulled it out to wash another bike who came after me and then they gave lame excuses i want u to contact me asap on my number [protected] really disappointed and i swere i will never ever again will go there rather i would get it repaired by a local serviceman n it was my first service and and...

Dear sir,
Today 05/11/18 on the auspicious occassion of dhanterus i went to purchase royal enfield classic 350 chesnut from m/s shreya autoworld private limited, alambagh lucknow. All payment regarding bike i have already made by 03/11/2018. Today i went to take delivery of bike 3 o clock with my dad who is 58 year old. The bike was a gift for my dad from me. At 5:30 pm they have given the bike after all the paperwork which was having...

I have bought royal enfield classic 350 on may/2018 from abc motors perinthalmanna. Now 5800km travelled and completed first two services on time. Now several sprocket of the chain drive have been brocken. I have lubed the chain every 300km properly. Never crossed 60km/h speed on my bike. The front brake stuck, rear brake hitting on road while taking smooth curves are the other two issues with the same bike....

I was about to get a refund of 1381 on the amount i paid for the bike. They made we wait 2 month or a good 4 visits to get the cheque which bounched offcoarse. Now i live a tleast 50 kms away from the place and it's really difficult to go visit the showrrom every other day for such a small amount. Icontacted them and asked them to make the payment directly to my account since the cheque they provided me bounched. But they are refusing to...

I sujoy bose. A user of royal enfield 350 was very much dissapointed with my second serviceing at siliguri, sevoke road, oyal enfield showroom. They changed my bikes engine oil, but during my journey back home i saw that that engine oil is leaking, because the left the drain nut loosened.
Service date-31/10/2018
Service center - siliguri distributors...

I have started using bike from 2015. It's almost 4 years bike. I did service as per schedule at re authorized center only. Daily usage of my bike is less than 25kms. From day 1, i have noticed engine sound and complained with re mechanic in chennai/bangalore & anantapur also but they used to say that no problem. From past 1 month engine sound become more so i gave in service center. Now they are saying that engine problem need to replace...

I have booked the bike at worli showroom on 19th october by paying 5000 as booking amount on only one term that i want the delivery on 1st day of diwali which is 6th november. The onraod price was 243000/-. Took the finance from hdfc and got it approved. On friday 26th october i have paid the down payment of 45000/- and again confirmed the on road price and the delivery date where the representative said that 243000 is on road prices and...

To whom it may concern… wrong choice – royal enfield!?!

I’m one of the customer waited few months and bought the royal enfield – classic 350 cc on last year.

Post the first service had always additional interaction’s to get complete the services…but till date i felt vibration is more and while ride there’s no support for foot rest… juddering back wheel.

Topical familiarities :-br...

I got thunderbird 350 x but the manufacturer made a mistake in that because it’s mudguard is too small and we can go in muddy place the bike gets fully mud even a rider too so i request u to change that in your new product for customer satisfaction and i also need to change from your side as soon as possible otherwise i should go to higher authority...

Myself prafful and i own a himalayan (2016 model - mh04hp8545). Purchased the bike on sept 2016 and completed around 22k kms. I have changed the cone set 3 times over the period and now the service center is asking to change the rear wheel sprocket... Sprocket change at such is early stage and that to for an adventure tourer bike is not a good thing for the brand royal enfield and the cone set i have changed thrice again raising questions...

On 20th of october i dropped my bike off at “authorised royal enfiled servive center” that is brahmi motors in udupi, karnataka for the 6th paid service.

While dropping off i mentiond several issues like the slight valve tappet noice, vibration noice from headlight, chain banging noices and rear break squeek. Out of these all mentioned, only the general service was done.

No other repair was even...

Dear sir,
I had purchased this royal enfield bike 350std blk [kl-07-cl-120] on 03/06/18 from royal enfield brand stores no 25/85a, koonamthai, edappally, kochi, kerala,. At idle the engine start to produce a unusual vibration and loud sound after first service. This was reported to re customer care manager and their team. They had serviced accordingly. But after again the engine noisy sound has become more louder than the previous...