Royal Enfield Complaints & Reviews

Hello re,
I have been owning classic 350 bs iv from 16/01/2018 [kl-59-r-3845]. At idle the engine start to produce a unusual vibration and loud sound after first service when riding above 40km/hr speed. This problem was informed to service centre officials on every time of service. But they are not ready to solve that issue.
When i consult workshop from outside who is expert in repairing re bullet, they told that loud sound...

Respected sir,
I m suresh patil currently employed as deputy superintendent of police in maharashtra state. The service provided to me by the gadhinglaj branch dealer (Pin code : 416502) was of extremely poor quality. Their response was arrogant and showed lack of hospitality. Such kind of service is not expected from a brand like royal enfield. To speak the truth i have lost the passion to ride that bike due to such service. The...

Dear sir,

Last week i have received a delivery of re standard 350 from south west moto rcorp india pvt ltd, kasaragod, kerala showroom. Before reaching home i felt an extra sound from the engine on 4th gear through rough road and vehicle pulls toward right automatically when we take hand from handle. So i called the sales team and said the complaint that day itself. But they told that they are done the test drive about 4 km...

Dear team,
I m kalidass... I booked (12/10/18) royal enfield es 350 silver colour shoow room booking no 900580.. Initial amount 40300 paid.. Today (17/12/2018) is my delivery date... I reached showroom today evening... They gave my bike but my new bike looks very dirty and damage i was very disappointed... Very poor service they not gave proper response... Finally they said... They will replace that particular parts in bike but am...

Hi,

I have purchased my new bike from Whitefield Motors, Bangalore on 20th Mar 2018. Since then my bike is more in service centre than me. The engine is making so much of noise and i took to the same service centre so many times. Every time they will take the bike for 10 days and after that the same issue is repeating again and again with in a day. I told them, there is a defect in the bike since day one but they are not ready...

Hi..I purchased a Royal Enfield desertstorm 500 a year back...the crash guard which came along with the bike started rusting and I got it replaced from the company itself...the 2nd crash guard broke into half within a week..got it replaced ..the 3rd crash guard also broke at the same place...I complained regarding the poor material quality and asked for a replacement...I didn't get any..they r being very irresponsible..I complained many time...

Sir
I am very regret to inform you that your gautam service centre in muzaffarpur having very pathetic conditions.
As you know we spend much money to buy a royal enfield at the same time expect good service from your side but here situations are very different. The staff of service centre is not even bothering about your brand and also not keeping time which they written in receipt even not to inform customers about the delay...

Royal enfield; an international brand for bikes which is expected to provide the best of everything to their customers has drowned our expectations and trust towards the company.
We have paid them the asked price on time but in return the company is not providing with the promised services.
Also hospitality that is expected from the company was not shown. Behaviour of employees was not respectable and was quite harsh. I am...

I have my re chestnut 350 for servicing in i speed motors service center purasavakam. They charged me 4000 rupees and said that they have change the rear break shoe and the charged me 300 for that. But within two days the break spring got cut and started giving an irritating sound along with vibration. Also i informed them that there are dust particles in the front disc caliber. But they ignored that as well. Very poor level of service. Did...

I purchased my royal enefield himalayan bike in june and everything was fine then.
3 months later i come to know about the himalayan with abs that was hidden from all royal enfield customers.
Now i have started to have problems with my bike as it makes lots of noise and the brake makes a lot of noise as well.
My tube of the back tyre has torn as well just within 3 months and i had to pay to get that repaired as well.br...

It's the most third class efi unit and it's fuel injector block in every 3 months and after 6 months it has to changed... Pls update it in carb version... Efi versionis worst you give... I bought it in 2015... And i am suffering it like most ever fault i does.. Pls indian government take some action... They are fooling their customer... Only making new models and fooling customer...

Defect in handle i have re classic 350 but in handle or in fornt area i didn't find the exact problem but the handle was not in extra location or in right way i don't know the problem either it was handle prblm or may b any other prblm and when i reached to service center they don't check bike properly and say that u bike have no problem it was fine but when i ride the bike i feel that the handle was not straight...

Hi team

The reason i am writing today is to seek help in the removal of the royal enfield service center from a residential area.

I live in golflink (Mawpun)-shillong, east khasi hills district, in a residential colony. Unfortunately in the mid of this residential area, the dealer for royal enfiled has set up his service center here. This is causing a lot of inconvenience to all o[censored]s lives in this area. Due...

Hello
At 29 september i was going through third service of my royal enfield 350 classic at bikaner royal enfield service centre
Service not done properly even they didn’t touched air cleaner, chain service.
Even they didn’t touched bolts of stands of bike
They stole some part
Parts are missing after serving and another are replaced.
Can i go fill a case in a legal way
Either do a way...

I have a classic chrome 500 cc which i bought in 2014. I recently came to know that the chassis has broken bear the side stand beside keeping it we'll maintained. My bike has always been timely serviced and is single handed ie no one has ever driven my bike except me. I contacted royal enfield by many ways twitter mail and directly to service centre and always they said they won't do anything because it is a 4 years old vehicle. My question...

Sir i was trying to find the driving chain of royal enfield classic 350cc of my near by agency named syv motors laheriasarai darbhanga bihar 846001 from last 25 days but still the agency is saying that it is not available.
I am facing lots of difficulties due to this. If the company dont want to avail the spare parts then why he sales the product....

Hi team,
This is chandra from hyderabad.

I had a bad experience at re company service center, sanath nagar, hyderabad.
I gave my thunderbird 350 bike for servicing on 21st september (Friday) with some repair work and part changes.
I got an estimate of 3k and i expected another 3k for rear disc change. The contact person informed me for clutch plate and few more parts changes.
I expected the final...

I complaint about jerk and tak tak sound in rear chain sprocket assembly but service center told me it's not a serious issue. It was my third service. Then again i asked them to resolve the same issue on 4th service but no solution. I thought they may be correct but again on 5th service same problem. Now after fifth service they told me your sprocket assembly needs to be changed which will cost around rs 4000. My question is that i drive...

Sir i have booked my bike royal enfield 350 from new delhi to dhanbad jn. It was loaded on 02 oct on train no 12382 poorva exp prr no [protected] but not unload to dhanbad jn didn't to receive my parcel yet so i am requesting you to please checked my parcel as soon a possibile and let me know the status of it on this no [protected], [protected]
Prr no. [protected] reg. No. Up 17 l 2426 ankit kumar [protected], [protected]...

It's my previlage to inform you that i have booked classic 350 gmg two months back, 18.7.2018, from your dealer concept trivandrum and recently changed the varient to classic 350 signals storm rider, which the dealer is reluctant to deliver my vehicle on time even not picking my call. I don't know whether it is a right platform to ask these questions here. I kindly request you to do the needful for me. Reach me on [protected] shibin...