Royal Enfield Complaints & Reviews

The showroom was info thunderbird 350 x is ready. Ok then i will paid the full amount. Bt bike is not in showroom. The showroom manger sanoop is delivered to anthoer customer.
Showroom details as below. (My number [protected]) please action to the ramanattu motor corporation showroom.

Ramanattu motor corporation
Near vayalar jn.
Nh 47
Cherthala
Alapuzha
Kerala
688531...

I m from pune. I have taken 2 nd servicing on 17aug in siddh auto.
I visited the servicing centre near 12 :30pm and submitted the vehicle. I asked them to change engine oil also. I came back by 6pm to collect my vehicle.
I found they my bike was standing and servicing was not yet started. Neither they cahnge engine oil nor they chean chain for which i paid total 1310/-
This is the worst service of royal enfield. Without...

It's now 10months since i buyed classic 350, it's having problem of engine noise since 1st service.
The workshop members told me they'll solve my issue but they are not resolving my issue. It's a very big issue, they kept my bike for 5days and did nothing, the noise is same as before.
Please help me to overcome from this situation as soon as possible....

I bought royal enfield classic 350 black 2 month back (5 july 2018) from registered dealer of re (Heighten automotive pvt ltd., misp code: ab-mre000036) in faridabad. Product specifications are mentioned below:
Name of bike holder: rahul mishra
Engine no.: u355c2113646
Chassis no.: me3u3ssc2jd152279
Registration number: hr51 bt 9060
In the above bike i have observed heavy red rust on rear shocker, silencer,...

I had recently given my Thunderbird 500X for service in Royal Enfield whitefield motors Bangalore & while they returned i noticed multiple scratches in my tank. New bike costing 2.5L and such a poor customer service. Now when i asked the service manager he said he will check and get back but i have not received any call, its almost 5 days now and no update from the RE team. Even i tried multiple time either they dont pick my call or give...

From the purchase of new desert storm, i am having issue in doing electric start, at the time of servicing i have complained that battery charging is failing due to wiring problem, relying only on kickstart. They have replaced the battery with a reason that battery failure and in exchange, they have given new exide battery. After some days, the same issue surfaced due to same wiring problem and again they have taken the current battery for...

Hi team,

I want to logged the complaint to my dealer as i have purchase new bike 350 classic in 29 jun 2018 and from day one i am facing the issue with dealer earlier also i logged the complain but no action has been taken. Earlier also he assured me to sorted all the issues but now he declined to give support on the same. Now again i have faced issue with my first service as he declined for first service and twice a time...

I gave my bike (Dessert storm) to the grande service centre trichy. I just gave my with a complaint of petrol leakage through the over flow tube. They explained that it was a technical fault. They also said that they help me by climbing it's warranty. But since 5 weeks were passed they failed to deliver my bike. Even they can't abletogavean accuratedate....

Hello
I purchase my royal enfield thunderbird on 2 feb 2018
From very one day bike issues occurring one by one
First was seats isnt fixed in his frame
Fuel meter isnt showing proper fueling display it goes some time automatically up and down
Horn was not working properly i fixed it from out side mechanic service center didn't fixed it
Leg guard dents on mudguard regularly when it goes to holes...

My bullet es-350 problem started in july last week. Bike wouldn't even start (Seems like sparg plug damage). Called nearby service centre (Sc) dealer, where i bought bike from 1 yr back (The sc would be merely 1-2 km away from my residence). Promised of service the next day (To send technicians home as the bike wouldn't even start to be taken to the sc) and thereafter kept on delaying it for another day citing either paucity of technicians...

Hi
Sir/ma'am.

Iam eby from kerala. I have a bad experience with the service from rovers moters kayamkulam. Last sunday they give me the appointment for the second service of my 350 classic. After the whole general checkup they charged 1146 rs and they don't wash the bike they said some technical issues. But at the same time one of the staff was washing his bike.in 2nd sevice by customer side we get only water service...

My bike is thunderbird 350 cc. Service staton is at kuvempunagara, mysuru district, karnataka. Name of the service station is - abhyudhay motors.
Every time i leave my bike at service station there’s no proper response. Just after a week the problem starts again. Service provided is very cheap quality. No response even after complaining. Charges are too high even though service done is not at all good....

I am jefferson from marthandam, i have booked new royal enfield (Redditch blue) at royal enfield showroom marthandam on 28/07/18 with 5000rs as booking amount.
Sales assistant mr. Chandru says delivery of bike will be within two days but he didn’t.
Now he is not picking the call and his number is in switch off till date. I contact the dealership but they are not responding properly.
Royal enfield is a world class brand...

Hi, I have booked Thunderbird 350 stone on 24th June (booked on name : Sandeep Kour) and dealer has promised vehicle by 28th July today is 2nd Aug but still dealer is saying that he cant say till 15th Aug abt the delivery of the vehicle, called customer care and registered complaint, not sure how much more time it will take, please don't play with us and provide delivery asap...

Good evening.. I bought stealth 500 classic from kerala, district - kottayam
Mutholy servive centre palai
Staffs in royal enfield uncorrectly fixed my crash guard so due to vibration and all.. The crash guard started hitting the sensor.. And my sensor is fully damaged.. When i contacted the service centre, they are ignoring me.. Now i have to pay...

Hi,

My classic 350 august 2013 model chassis got cracked without any accident. It clearly companys poor quality and manufcturing issue and royal enfiled already well verse with that. I went to company showroom but they denied to help. I am here seeking justice from royal enfield for putting my life on risk and for delivering such poor quality product....

Dear royal enfield team,

My bike’s no dl9sax8271, the outer delhi royal enfield service center had gone to najafgarh on the chassis change, during warranty period which the fall of the headlamp casing broke by service boy.

When i went to the bike, i could see that it was a break.

So the service manager (Mr. Chauhan) say gave me the assurance that you do not take tension. I have ordered it to...

Below are the incidents in the reverse chronological order:

Gave my bike for servicing to royal enfield go green motors private limited dated on 27th july'18. Bike was in perfectly fine condition with little wear tear damages but it was working
Received my bike on 30th july'18 evening with bill more than 7330rs/-
Exactly on the next day i. E. 31st july'18, it died on my way to office, end up dragging whole way...

Sir,
Very painfully m writting u that i went at kumar royal enfield for my bullet servicing on pre km on 30 jul 18..
Wen they were makings job card i speak out ur team about faults...#
After completing of servicing i found that the same problem i spoke they didn't done,
Even they were not check air of tyre..
Wen i tried to notice them the manager of workshop tell me go at nearest air shop in civil area...br...

Im sudarsan yedunath, from cochin kerala. I have given my new stealth black for service at st marys royal enfield service center, chittoor road, ernakulam. Its a brand new bike just 3000kms done. The bike posses an issue of rear sprocket hub. I had already registered for roadside assistance, but they didnt provide me with it. Its a major issue for which im going to file a compaint in court. I was asked to pay 250 rs for toying my bike. And...