Claimed

Royal Enfield Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 3453
Resolved
369
Unresolved
3084
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 96

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mirza1185
from Bhopal, Madhya Pradesh
Report
Copy

re classic 350 - chain/sprocket & brake shoe gone within 1 year

Royal enfield classic 350, a premium segment bike 1, 54, 000 inr on road. Brake shoe gone within 10 month of purchase (7000 kms at the time) 4th servicing. Chain sprocket gone by next servicing (10, 000 kms). Moreover the showroom doesn't have chain sprocket in stock from last 2 months (Checked another showroom within the city). Which shows this is a prominent issue, could find a lot more complaints from people online.

This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh saini Mansurpuriya
from Lucknow, Uttar Pradesh
Report
Copy

hydraulic sound in cylinder

Observed very high hydraulic sound during starting and driving of the royal enfield (Standard model, hr02ak3500). Last service was done by the brawn service centre in gurgaon. I am facing this issue since the last has been done.
Kindly contact me on below numbers for any further information
Rakesh kumar
[protected]
[protected]
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vizianagaram, Andhra Pradesh, 535001

Chain and crank started rusting from first service of my royal enfield 350 cc costing 170000/- and from first service i m complaining about this for which no one in show room cared about it. Now it fully rusted and asked them that the vehicle is so high-end and they don't use rust free material for chain and even spokes of tyre are rusted and in show they don't care at all about the customers and their times i m going to show every day and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siya1887
from Surat, Gujarat
Report
Copy

delivered used and test drive motorcycle

Address:Surat, Gujarat, 395007
Website:[email protected]

We have been provided motorcycle which is a demo bike and used for test drive as well as odometer reading was 47 km. At the time of delivery. It is not acceptable as per the pdi terms and conditions standardized by royal enfield. When i asked to give me another fresh piece of vehicle, but the request was rejected with rude answer that we have only this motor cycle available and if you want then take the same. So we have been provided motor...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
ismail ismail
from Palghat, Kerala
Report
Copy

repeat failure classic 500 desert storm

Website:[email protected]

Sir, i am sending this complaint with utmost regret for buying my classic 500 desert storm registered at iterpid palakkad. I have made lot of complaints within 1year and the service guy filled some adjustment works. For a few days, it was working fine. Again its repeat the same and now whenever i call the service center (Interpid, palakkad, kerala), they keep on telling "please come to our workshoppe".. I also contacted the manager ([protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sundarraj Vasantha Kumar
from Chennai, Tamil Nadu
Report
Copy

durability of headlight bulbs are very poor

Address:603002
Website:royal enfield company website

I bought electra 350cc on feb 1st week 2019 till now one head light high beam bulb costing rs.400 and 1 parking light above the headlight bulb fused within a 6 months (3500 kms driven) short span of time and clutch cable to be often tuned up. Very poor build quality.
Bought at shivsholai motors chengalpattu.
Updated my complaint in company website also, only some greetings mail came nothing corrective action taken.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JOBSECURE
from Noida, Uttar Pradesh
Report
Copy

complaint {defective bike} - royal enfield

Address:New Delhi, Delhi, 10017

Dear sid lal,

I bought a brand new royal en-field thunderbird 350-es

On 25th november 2015 (Regn. Number: - dl4shj7777)

There is a serious manufacturing defect. The fuel tank lock cap is uneven due to which water comes frequently in the fuel tank.

These all issues i’m facing:-

ø fuel tank lock cap is uneven

ø injector failure

ø lubrication...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
draj857
from Bengaluru, Karnataka
Report
Copy

teknik service center bangalore sarjapur main.

Address:560102

Complaint against the
Teknik motors
Royal enfield service centre,
Sarjapur
Bangalore.

I given my royal enfeild gun metal for the first service over there,
With the complaint of noise from the vehicle.
I met one technician he is below 15 years old i think, ghe is attending the customer. And he is speaking like expert and he is telling that is a usual noise from the vehicle no complaint.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vikasahuja80
from Angamali, Kerala
Report
Copy

royal enfield desert storm 2017

Address:New Delhi, Delhi, 110003

Dear,

Bought desert storm model last year, there is FIVE TIMES same problem when we turn handle to the left side the bike goes off, there is a problem in a cable.
I bought bike from south delhi motorcycles east of kailash and get that services from there service centre only in okhla many a times i have requested them to please get the permanent solution for the same. They have not provided the permanent solution that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zahid Saiyed
from Surat, Gujarat
Report
Copy

thunderbird 350x

Address:395009

9/6/2018 ko purav automobiles(div.of vip enterprise pvt.ltd.) G-3deepkamal
cpmmercial hub near sarthana zoo naa varachha surat-6 bookingorderno:-8564
jab booking karai tab 45-60 days ka bolkar booking li thi abhi bar bar enquri karne par answer ye mill raha h ki gadi comapny se nahi aarahi h so please
aap replay de ki kab chennai se inko gadi mile gi ya fir hum booking cancel kara de...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Umang_Patel
from Pune, Maharashtra
Report
Copy

thunderbird 350x not delivered

Address:Pune, Maharashtra, 411014
Website:royalenfield.com

Guys I have booked royal Enfield Thunder bird 350X before 3 months back. when I booked the guy told me it will deliver in max 45 days however Now It's 90 days.I have visited dealer couple of times but every time they same same reason "it's delay from company " They are still not giving any date to deliver bike.
@Royal Enfiled could you please intervene here as I have booked bike on 24th April 2018.
City :Pune
Dealer branch...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
stalin lawrence
from Coimbatore, Tamil Nadu
Report
Copy

default bike

Address:560016
Website:Royal enfield

This is Stalin from Bangalore. I purchased royal enfield 350 standard from teknik motors on 21st of June 2018. It's not even a month and i rode it for 1060 km approximately and been to the service centre for more than 20 times since I am facing so many issues I feel this is a used vehicle sold to me and I have been cheated. I got the vehicle which was already on 13km in the meter and after the purchase I felt the body alignment was not so...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhaval8877
from Mumbai, Maharashtra
Report
Copy

service of my 350 cc black re

Address:Rajkot, Gujarat, 360004

I m suffering fron many difficulties in my royal enfield 350cc model service centre is behaving rudely and 4 times i say my bike is going off in rain they cant repare that problem and charging money for another parts which have no prob and saying all is ok thier after i also suffering from problem now i dont know what to do i wish to make police complain on service centre because they are taking money foe other parta which is good and ok...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lekha Sharma
from Delhi, Delhi
Report
Copy

defective product delivered

Address:Ghaziabad, Uttar Pradesh, 201013

Got a defective piece while the delivery of Royal Enfield Electra 350 model from Rawal Automobiles, Ghaziabad. Some of the joints in the parts near silencer and brakes seem to be welded and polished post-manufacturing. We had paid the payment in advance and after when we went there to take the bike, the person replaced the original bike that we selected with another one taken out from godown. He said that all the pieces are like this only....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dabas Rahul
from Noida, Uttar Pradesh
Report
Copy

poor service of my bike bullet 350

Address:New Delhi, Delhi, 110039
Website:royalenfield.com

I am Rahul Dabas.
Bike No. DL 11 SS 2000
Bike CH No.- ME3U3K5C0HH380719
Bike Engine No.- U3K5C0HH380719
I bought my Bike i.e Bullet 350 on 31 August 2017 from SONI AUTOMOBILES at Budh Vihar, Delhi.
The bike has travelled 14400 km.I took my bike to my nearest service centre on 16 Jul 2018 and they changed the chain set of my bike.Though they changed the chain set, all of the nut were kept loose and on accelerating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankur Madhav
from Delhi, Delhi
Report
Copy

classic 500. facing oil leakage problem.

Address:New Delhi, Delhi, 110064

Buying a royal Enfield was one of my big mistake. I regret since i bought the bike . M only facing problems from the starting nor nothing else. I own classic 500 squadron blue and after the service my bike performance is ruined . M facing oil leaking problem. And when i ask the problem they just give me a silly explanation. They've taught me that your chamber has been broken. And as its in warrantee you dont need to pay any single peny....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
marralla babu
from Chennai, Tamil Nadu
Report
Copy

issue in service (not done water service even )

Address:Bangalore, Karnataka, 560016

I brought Royal Enfield around 5- 6 months back.
At the time delivery shower guys are not guide correctly. Lock is not in good condition . No Proper information in vechile

coming to service
First Service - No words to say. Service done name case- i didn't feel any changes including key issue.

Second Service - Not sure WHY WHEEL ALIGNMENT REQUIRED IN 2ND SERVICE AND BREAK SHOW CHANGES.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MITTU RAJAN
from Ernakulam, Kerala
Report
Copy

not done my 2nd service

Address:Thiruvananthapuram, Kerala, 695121

I am working in a authorised dealer of maruti suzuki as bodyshop advisor. So that i can do the service on sunday only. So on today (July 15 2018) i have gone to the workshop by taking an appointment on day before yesterday. When i go there service advisor said that there is no booking on my name and they can do the service today. I have rided 22 km to get the service and they refused to do my 2nd service. What i have to do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pushap Kumar
from Delhi, Delhi
Report
Copy

re desert storm classic 500/ service issue ..

Address:Kathua, Jammu and Kashmir, 184101

Sir I want to add some line in your knowldge that, i have purchased the RE desert storm 500 in[protected]..from Lovish automobile in kathua district (J&K) .and within in 7 month some problem emerge in my bikes wiring .I went to that showroom and request to solve this problem but instead of solving the issue they told us they don't have any stock of wiring material ..after one month again i went to showroom to solve my bikes problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinkash Sharma
from New Delhi, Delhi
Report
Copy

chain set gone within 1 year

Address:Chandigarh, Punjab, 160071

It's just been 1 year when I bought my classic 350 from Chandigarh sec 32 .
The teeth of rear set broke and chain is making a lot of noice.
All the services are done from agency in Industrial area and they say it's mileage is perfect
Logically if mileage is perfect means it's not driven harshly and speedily so how can spoke be broken within 12000kms.when I asked them they say ur lucky it's hasn't happened at 8000km or...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy