Royal Enfield Complaints & Reviews

Dear Team,
I am facing Service and Support Issue from Royal Enfield, Not finding any support from Royal Enfield Company and company Authorized Service Center. I tried many times on your toll free no but this is totally wasting of time, Problems are mentioned below please resolve as soon as possible.

Problem:- I had done 2nd free servicing from enfield service center (KRISHNAMOTOR AGENCY) with problem of Tapped knocking...

Respected sir,
I just want to tell you that i have a problem with my new bike that i bought on 2nd may 2018. It makes a noise from the front side of the bike i. E. Somewhere from the meter or headlight and its very irritating when i ride teh bike on road or off road or on breakers. I asked for the same problem 5 times in agency but they are not able to resolve it. Even they changed the shocker. The agency is 100 km away from my home...

I am s. Sam jebadurai residing at no.10/57, vethakovil street, chettikulam post, tirunelveli district.

I have purchased a 500cc bullet bike on[protected] with a payment of rs.1, 64, 427 from d. G. Motors, door. No.7/14a/15, plot no.15, 16, abc nagar, opp. Tp shifa gold city, nagercoil road, thirunelveli-627 007.

My bike registration no :tn72 at6009.
Engine number:u5s5fpeko79427 and
Chassis number:me...

Dear sir,
I was on ride from jaipur to leh via srinagar on my bike rj14hy8691 classic 350 on 11/05/2018 and i have a general checkup at fateh autos jalandhar and then from there we have a general checkup at venture thirdpole leh and we r going smoothly towards nubra, pangong tso and tso moriri after that we have a general checkup at shivam automobiles mandi where i met with mr praveen thakur who also washed my bike from there the...

Hi,
I purchased your a classic 350 bike on 13/04/2018 but from the date of the purchase i am having a lots of trouble with it. Now i am thinking that it have made a big mistake by purchasing this bike. When the bike was delivered to me it has several problem then i visited to authorized dealer shiv prabha auto-mobiles, buxar. They fixed problem but still a problem left. A loud weird noise starts coming from the engine. It sound like...

Hi,

My self is satveer i am from noida, i have purchase my royal enfield classic 350 (Bs-iv) under the registration number up-16 bv-2592 bearing the chasis number / engine number as me3u3s5c2jc128127 / u3s5c2jc087290 respectively on date 06-april-2018 from solitaire automotive noida a-60c sector-63. During the purchase i get the information from dealer representative not the run the bike after 40-45 speed. I follow the instruction...

This is to inform you regarding the issues i am facing with my new royal enfield himalayan.

From the past few days i was facing an issue where by bike was not starting.
As a result i called royal enfield road side assistance twice. This time my was toed to "brawn automobiles" shetala mata mandir road, opposite paradise garden, gurugram, haryana 122001.

I have got my bike serviced a week back at "manzil...

Hello,

I have purcahsed re classic 350 in august 2016 and i very rarely use the bike. Within this span of period it just complte 10000 kms and bow for regular paid service i have give my bike for service at venkata ramana automoiles in attapur for service on may 4th 2018 and paid 2600 for the service in which 1400 was the labour charge so from the 3rd week some tik tik noise has been started from my engine and when i visited...

We purchased classic 350 cc royal enfield ch no me3u355c1jd704058 e no u3s5c1jd360271 colour gun metal grey from lamba enterprises put ltd, opp metro pillar no 535, tilak nagar inv no inv[protected] dt[protected].
On 1st service at 563 km. Lamba workshop, subhash nagar. They admitted that bike has manufacturing defect.
Fault
Gear shift problem
Engine weird noise...

The delivery of thunderbird 350x is not given as per the waiting period specified in the booking invoice. The queries to dealer are unanswered, royal enfield support gives a preset response every time that ' our sales team will contact you soon'. That 'soon' never comes.
The company is clearly not able to meet the delivery schedules as is evident from the complaints on this forum.
I booked the vehicle on 04.05.2018 (Through...

Hello sir
I m ankit gakkhar i purchased royal enfield 350 cc from rajesh motors transport nagar i thing it was my first and last mistake in my life
I purchased 14 nov 2017 only 5 mnths complete i m very disoppinted with your wonderful service 3 service done by aditi motors tonk road seriously pathetic service no one help me
I have many issued but no one hear to solve my issues
Either staff and asisstmnt managaer...

Dear Team,

Writing this email to you with a hope that this reaches a desk that can take an action.

I have booked a Thunderbird X - 500 on 6th May 18.

Mr.Rupesh Patil had confirmed that the delivery will happen in 20 to 25 days.

Suddenly he has disappeared and has stopped answering my calls and messages. After calling up 3 different people, I was informed that he has moved from the...

Dear sir,
I have complaint regarding not getting full payment receipt. I have paid 166739/-rs. To dealer and he gave me 163486/-rs. Receipt only. The difference of 3253/-rs. He refused to give receipt. I ask for that payment receipt he hasn't have any satisfied answer. I gave written complaint
With full details. But dealer don't accept that. After so many request so finally accept. I here with attached that letter photo. Pl....

The bike is 3 years old and just run around 27000 km. It's oil change and servicing is done regularly at 3000km intervals. Now there is an issue with the crankshaft and service station is advising to change it. Would like to know that royal enfield does provide this type of quality in bikes for a large amount of money. Kindly request you to solve the issue.
Bike model: royal enfield desert storm
Contact no. [protected]...

I m big fan of re since long. Just bought thunder 350x. Yesterday did first ride of approx 100 km. Engine got so hot that i felt like my leg is burning while i was wearing shocks and full trouser. Please confirm if there is any manufacturing defect with this model i. E. With my bike. As it will always be very problematic to ride in shorts if engine produce so much heat.
Please provide quick response and solution.
Regards - kumar...

Hello team,

I don't know how much valuable your customer for you, once they purchased the bike. However i am writing this email to you expecting some solution.

I have purchased royal enfield 500cc on september 2017. After 500kms my rear break issue started and i visited the service center (Whitefield, bangalore). They have replaced the break shoe and i have paid for it.

Again after 500kms issue...

Hi,
I adv hrishikesh deshmukh, badmath, dist hingoli, maharashtra, took a re classic 350cc red bike from nanded showroom & since last 4 servicing i am facing miss firing problem & igine noise problem & many another & its not getting resolved since last one year so kindly look into it & resolve. And for recently i left it at royal enfield showroom i. E. Nandi motors, nanded & it's very irritating since one year for me to drive a bike...

I was promised that delivery will happen within 45 to 60days. I patiently waited for this long. No intimation yet. It's very wrong on re part. I had a emergency of buying a bike yet suffered commuting and waited for re for 60 days and this is the way they payback customers. How can a company be so irresponsible? Is this exhibiting audacity, as people are blindly believing you?

My booking no. Bkng[protected]
Mobile...

This is with reference to my booking order no: bkng[protected] dt.24.03.2018 at

Cvs motors
209/1, upper palace orchards,
Bellary road,
Bangalore-560080

As per the booking order delivery was 45 days but till date even after completion of 61 days no calls from the dealer on delivery. Naveen the sales manager (Mobile no : [protected]) at cvs motors confirmed to me 10 days ago that delivery...

I bought redditch 350 on 6th august, 2017 in bangalore. There were 4 services free for my bike. Three services for my bike were done at below service centre.

Name : sairam autocraft royal enfield
Address : no. 102/1, outer ring road, b narayanpura, bangalore, bengaluru, 560016, india

When i went for the fourth service, i was charged with rs. 976/- with a comment that this is the 5th service of the bike.in...