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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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+91 44 4223 0400
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+91 44 4201 1719

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Royal Enfield Head Office Address

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Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 97

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G
gokulrajan
from Thiruvananthapuram, Kerala
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royal enfield customer service

Address:Ernakulam, Kerala, 682028
Website:royalenfield.com

I bought RE Himalayan (FI model which cost near Rs.1, 85, 000) on march 2018 from ernakulam St. Marys Showroom
The bike is giving delayed throttle response and also top speed is 80kmph, if i speed up above 80 the whole motorcycle is highly vibrating which we cant control also while riding if i cut throttle and raise throttle there is delay in response .
When I visited RE service center they told the bike is normal, i have...
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A
Adeeb Deewan
from Delhi, Delhi
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defected bike from engine and brake

Address:Ghaziabad, Uttar Pradesh

I have purchased royal enfield classic 350 bike on 3 july 2018 from shiva riders ghaziabad.They have sold me the defected bike.They have checked the bike twice but the problem has not been solved.
now they are saying to leave the bike to the service centre to check the problem.but i want the new bike not the defected one.why would i take this defected bike.Please resolve the problem....
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C
Cliffin William
from Bengaluru, Karnataka
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bs3 himalayan/ missing while riding

Address:Chennai, Tamil Nadu, 600034
Website:[email protected]

I am having 2016 oct bs3 himalayan. After the updation my bike started showing different complaints like engine oil leak, missing. Recently serviced my bike at arumbakkam royal enfield showroom.I raised the compalint of missing while riding they serviced my bike and when i asked what was the problem they told fuel tube was in bent condition.but even after this the missing is not yet sorted by royal enfield service team. i this situation what...
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B
Bitan Bhattacharya
from Kolkata, West Bengal
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delivery harassment

Address:North 24 Parganas, West Bengal

Sir,
I am a journalist of ABP. We have a riding group name PUSPITA PRAKALPA RIDER BROTHERS. My Himalayan regd no. WB26AS5003 had due servicing. Agarpara (BISHNU OIL MILL) Royal Enfield Workshop Received my bike last Sunday 8/7/18. In Warranty period my bikes ball racer are damaged. shock absorber bush performance is not up to the mark. But these are not available now said from this Workshop. just routine service and changed rear brake...
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G
Gireesh Paravur
from Shoranur, Kerala
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service & care

Address:Kollam, Kerala, 691301

I brought a motorcycle Royalenfield Classic350 black bs iv having reg:no KL02 BE 4492, Chassis no ;ME3U3S5C2JC126736,
Engine no :U3S5C2JC8847, FROM MARIKAR MOTORS LTD KOLLAM, 691001,

IN 06/07/2018 I give Tthe vechile for II nd service to thier authorised service centere they were unasked to untie my motor cycle "s engine and do not do water wash until 09/07/2018 and the will billed me 501/- for lobour charge, they...
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R
Rajesh Condoor
from Hyderabad, Telangana
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non payment of advance on cancellation of booking

Address:Prakasam, Andhra Pradesh, 523002
Website:Royalenfield

I had booked for a Royal Enfield bike 350 classic space grey and paid ₹5000 as advance with Lekhana Automotives, Ongole during January 2018. I used to get calls that when you are going to take delivery and I informed immediately but there was no response. After sometime I came to know that New thunderbird 350X was launched. I requested to provide me thunderbird 350X for which they had not transferred my advance and informed it will take...
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N
Nagarjuna Jordan
from Hyderabad, Telangana
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cheating

Address:Hyderabad, Telangana, 500081
Website:royalenfield.com

I booked a Royal Enfield Thunderbird 350 Stone black on June 9, 2018 and they promised me a delivery on June 25, 2018. It has past 15 days since the promised date.

The sales executive never answers my calls. He told me that I will get the bike delivered on June 10, 2018 and when I called the manager, they told me that he resigned and left the company. The manager at the station talks very irresponsibly. No one is answering...
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K
kannu sharma 0143
from Katra, Jammu and Kashmir
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not satisfied with the service

Address:181205

Sir,
I am one of your customer facing very much trouble with the service of my bike. I visited so many times. But after the service I am not found proper results. service is very very poor the amount of bill is two much high with unnecessary things. I am not satisfied with your service. I purchased my bike last 11 months back. But i send my bike for service so many times. please sir take action regarding this.
thanking you...
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P
Pramesh Thapa
from Siliguri, West Bengal
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unsatisfied

Address:734008

Dear team,

after running just 9 months km 2900 i give for 4th servicing, work shop told me to change disc pad and to pay for this so is it possible ?..
But i m not going to pay not a single penny coz my bike is still in warranty
Just after 15 days of purchase they told me change same disc pad and told me to pay but i didn't pay after long urgument as they told me they told its change foc.
Plz help to...
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G
G.v. Raj Ganpat
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imperfection fit/finish

Address:560068
Website:royalenfield.com

Dear Sir/Mam,
I have purchased a new thunderbird 350X whimsical white colour from the below dealer on 4th July 2018.

Electronic city motors
#792 Shanti Arcade, AECS layout, Singsandra, Hosur road, Bangalore-5600068
Sales Mobile#+[protected]

And I am very much disappointed after inspecting the fit/finish of my new vehicle. Within an hour I felt regret for buying such an imperfection fit...
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R
Rachitrv
from Patna, Bihar
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r. c/smart card/challan not given

Address:800016

Sir,
I rachit ranjan, one of your customer facing very much trouble regarding my r. C book of bullet 350 (Classic). Its been 2year completing since i have not got my smart card. They are not providing me the challan. Even if they passes me challan so that i can make my own arrangement.
No body in the dealer is taking responsibility to provide me such support. Every day i have to pay for fine in traffic.
Kindly see to...
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G
gbharuk
from Hospet, Karnataka
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classic 350black

Address:Bangalore, Karnataka, 560057

Hi last week i went service centre 8th mile dasarahalli to give my vehicle service that time i informed mr maruthi (Service executive) self not working and tik tik sound in engine, he took vehicle after 2days no body inform me i went there 2 collect the vehicle but simply they r charging me 4000 after they are telling battery problem go for newone, purchased new one 3000 rupees also its not working self and mainly engine sound "tik tik"...
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S
Syed Barkathulla s
from Bengaluru, Karnataka
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cheating by electronic city motors singasandra

Address:560068

I had purchase royal enfield classic 350 in singasandra electronic city motors on 11 june 2018 on tuesday at 2 30 pm on the time of purchase it was an engine sound and scratches on tank and other place i showed to the excutive regarding that scratch his name is ashok he told service center and the gowdown is closed today but tommorow if the scratch not gone we will replace. I went there but they told me to go at the service center i went...
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V
Vijay Simha bommi
from Hyderabad, Telangana
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fuel pump problem

Address:500018
Website:royalenfield.com

I have bought royal enfield classic chrome on[protected], recently i have observed problems with petrol leaking only when i filled tank full and when i park my vehicle on side stand. I have informed same to the royal enfield service center vvc automobiles road number 45, cbi colony, jubilee hills, hyderabad, telangana 500033 on 29th june 2018.

After their service the problem have worsened and now petrol leakage is happening...
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A
Akhil vishnu
from Attingal, Kerala
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teeth of chain sprocket broken

Address:Palakkad, Kerala

I owned my royal enfield classic 350 on 7/7/2017 teeth of my chain sprocket was broken today (30/6/2018) only because o[censored]sless quality product really royal enfield is not worth for its price now a days. I hav electrical problem from first itself worse serivice too. Really you people are doing very worse service to us. Feel shame on u peoples. I will register complaint towards this company...
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L
love choudhary
from Indore, Madhya Pradesh
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bike service regarding

Dear sir, i am satyaveer singh, my bike's (Classic 350, chesis number me3u3s5c1hk995708, reg. No. Rj14hz4356) 4th free service had been updated by aditi motors pvt. Ltd. Tonk road jaipur rajasthan india without my acknowledgement nad information on 11 june, 2018. When i went for service at jms & co service center 22 godown jaipur rajasthan india on 27 june, 2018, they told me about this matter and refused to serve. But but after pleading...
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A
akeel akki
from Delhi, Delhi
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no resolve my complaint

Address:New Delhi, Delhi, 110025
Website:[email protected]

Sr..

Sr mene jab se byke nikali showroom se tb se meri byke ke tank me dent
Paya gya hai, after 3 days me showroom gya but kisi ne meri is problem ko
Solve nhi kiya meri jinse huwi unka naam hai shukla /and arun jo okhla phase2 ke showroom me h iske baad me okhla phase 1d (145) me gya waha per bhi me manager aur zeeshan se mila but in logo ne bhi meri koi help nhi ki.
Phir mene customer care per baat...
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A
Ancilin
from Ernakulam, Kerala
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poor service & poor customer dealing

Address:Ernakulam, Kerala, 682304

I purchased re classic 350 from your kaizen motors, vytila on 22/07/2017. Vehicle only cover 8000km only. Its having complaints of engine crank noise, gear sound and tight, white smoke, heavy vibration above 60km/hr. I was intimate these all complaints to the service advisor on all services, but still its not resolve. Yesterday 26/06/2018 while riding vehicle's gear stucked, mean while heavy rain was there. I really fed up with your vehicle...
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Address:560100

Hi,

I purchased my new stealth black from electronic city motors on 19th april 2018 bearing engine number u5s5f1jc024707 and chasis number me3u5s5f1jc134338.

I have noticing huge vibration since day one and since it was brand new, i waited for first service. Even after first service and three visits across service centers the vibrations were not reduced.

Now at clocking 1000 kms, and not once...
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M
Madhanpac
from Chennai, Tamil Nadu
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delay in delivering thunderbird 350x

Address:Chennai, Tamil Nadu

Hi i am madhan from chennai, booked re thunderbird 350x on 12-mar-2018 from i speed motors, ayanavaram, chennai, they said 60 max waiting period, but now it crossed 100 days, while enquiring, thay said various reasons which is not justifiable, eg:paint not available in factory etc, now i raised complaint through customer care the manager called me the next day and said by wednesday[protected] but no reply from them again i called customer...
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