Royal Enfield — setup of service center in residential area

Address:793001

Hi team

The reason i am writing today is to seek help in the removal of the royal enfield service center from a residential area.

I live in golflink (Mawpun)-shillong, east khasi hills district, in a residential colony. Unfortunately in the mid of this residential area, the dealer for royal enfiled has set up his service center here. This is causing a lot of inconvenience to all o[censored]s lives in this area. Due to the constant coming, going and testing of the bikes there is a constant noise created through out the day and more so in days that they have a service free clinics. The noise created due to the presence of this center is now becoming a health hazard to residents of this area

We had taken the initiative to request that they try and test the bikes somewhere else and have the office in this area however this has unfortunately fell on deaf ears

I am contemplating a legal approach / action however i am reaching out to you the company first to see if this can be resolve without resorting to this.

I will request to look into this urgently and i can be reached at andreena. [protected]@gmail.com should you need more information

Regards
Andreena
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Royal Enfield customer support has been notified about the posted complaint.
Oct 16, 2018
Updated by Andreena
Can i expect a response form the Royal Enfield team . I have had no response what so ever and no action.

I s this how the organisation work ?
Complaint comments 

Comments

On my first servicing I found that ur servicing dealer agents are didn't pay attention to me.. I waited around 3hrs but they didnot even ask properly.. I left out without servicing my bike. Please take some necessary action on this.we are your customer.. Serving dealer is chirag Enfield at Adabari..
Royal Enfield showroom kurnool Andhra Pradesh pincode(518003) here in showroom sales man feeling like owner and not giving details in good manners
I am still waiting for a response from Royal Enfield and no action taken so far .

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