Royal Enfield — thunderbird 350 service issue

Dipak Jha

from Delhi, Delhi

Address:

New Delhi, Delhi, 110063

I am here to complain about one of your service center sony automobiles, mangolpuri. It's been three services since i was complaining about the chain sound and the start problem with kick n auto auto start. But they informed that battery got damaged and should be replaced.in the very 3rd service when i asked to change the battery they kept my bullet for 10 days n informed that battery is ok only wire problem. I suffered a lot due to starting problem and it takes them 9 months to find out that there is wire problem instead the battery. Are they charging for oil changing service charge of 1700rs?. I want my refund for last three services. Kindly guide me and look after this matter. Manager mr. Abhay said do whatever you wanna do. So let me know.

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Comments

Sanjay Ankitha Piyu Dungarwal

from Mumbai, Maharashtra

My vehicle is not taking self start as complait raised before 5 days now receives massage the complaint no US been closed. My vehicle is just 5 months old done 3000 kms and very worst service ambattur Chennai service centers

Sanjay [protected]

Pritam Singh Bhenswara

from Kota, Rajasthan

Sir,
my Royal enfield service not complete timely at jalore achal gavri showroom due to parts not available and not give response proper way...they can not hearing over problems ...last 5 days my bullet have there in her showroom ...plllzzz help
ROYAL ENFIELD CLASSIC 350CC
Registration Number- RJ16 SK 9999

Surya Kcc

from Chennai, Tamil Nadu

I claim my bullet by insurance to repair my bike and after i visit the service area still they did not touch my bike for repair when i call and ask the manager he is telling bike is getting ready