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Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 116

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K
Karthikeyan747474
from Chennai, Tamil Nadu
May 12, 2017
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400064
Website: rummycircle.com

The problem was i have added the money by using paytm case it has been done on paytm side but the amount is not added in the rummycircle... Still i am waiting

My rummycircle username : jollykarthik

Please do the needful or i will give a complaint to the human rights commission i have loses the amount of rs 80000 by this application...

Please do the needful...
Jun 15, 2017
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
RummyCircle.com Customer Care's response Dear Player,

Please note that amount has been credited to your RummyCircle account against mentioned order id "XU82Y6PMGB".

For further information please send us an e-mail on [protected]@RummyCircle.com

Regards,
RummyCircle Team
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    B
    Bujji7905
    from Bengaluru, Karnataka
    May 11, 2017
    Resolved
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    Resolved

    Address: Prakasam, Andhra Pradesh, 523168

    Dear Team,

    I appreciate your support. As per your mail,
    I don't want to use that 'premlilly' account.please close that account and kindly activate my present account "bujji7905" account.please do the needful asap.
    My name is bujji
    My id is bujji 7905.
    I have put a request withdrawal of 4000 on 8/5/2017. I played on 9th also and I add money multiple times but on the 10th "account has been closed" message is coming.Why it is happening.why it is closed.please give me a solution to login in to my account
    Jun 12, 2017
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    May 11, 2017
    RummyCircle.com Customer Care's response     Dear Bujji,

    We have already processed your withdraw request you will receive it by end of the day, kindly check your bank account and your can use your account "premlilly" as other one is closed. Still you have any query please get back you us on your support id.
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      R
      Rajesh Unkili
      from Sirsilla, Telangana
      May 8, 2017
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      Address: Mumbai City, Maharashtra, 532001
      Website: www.rummycircle.com

      Sir, I lost 5lakhs in this game please, they are deciding in every game that so easily take our public moneyin every game they are deciding that every public will lose their money and their person who involved can win and they are winning and loss the public too.i am playing from 1year but how it happens that any tournament or games they are conducting we are not winning only lost is the word how it happens because it's a fraudulent one please save me sir and consumers who are helpless like this putting a complaint against this type of apps
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Hello rummy circle.my rummy circle account is not open cash games pls open my account.my account in cash seven hundred rupees only.my account user name bahubali8115 so pls open my account transfer my money . account number [protected] yarra upendra IFSC ANDB000518.ANDRABANK SURYAPET .so pls transfer my money imdiyatly transfer my money
      Reply
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        V
        vinojas
        from Kollam, Kerala
        May 8, 2017
        Resolved
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        Resolved

        Address: 563115
        Website: www.www.rummycircle.com

        On 29/04/2017 i made with draw of 1430rs withdraw i'd 3170842 but you suddenly canceled my withdraw

        And again on 06/05/2017 made a withdraw of ₹ 700
        With draw id 3212375

        Again you cancled.
        Why are you the money total 2130 rs

        Now you are tellin to upload pan card.

        06/05/2017
        ₹ 700
        3212375
        Online transfer
        Canceled

        29/04/2017
        ₹ 1430
        3170842
        Online transfer
        Canceled
        Ok fine il tell my friends to upload pan card immediately
        Jun 8, 2017
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        May 08, 2017
        RummyCircle.com Customer Care's response         Dear Kumar,

        Our system detected that your referred account( "hb666" "breejesh" "avmh" "bomi6" "mri6" ) have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your Withdrawal is placed on temporary hold and the investigation is in progress.

        If you believe this email has reached you in error and the referred accounts are genuine, we request you to kindly inform your referred accounts to upload there scanned copy of there PAN CARD on https://www.rummycircle.com/player/account/profile.html. Once the documents received are in order, we will update you about your Bring a friend bonus reversal.

        In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

        Regards,
        Fair Play Team
        [protected]@RummyCircle.com

        *For ID proof: Only PAN Card will be accepted
        May 09, 2017
        Updated by vinojas         I referred my friends played
        And still thy are playing..
        Thy all are genuine ok..
        But you don lik to give the referred bonus so you hold it.
        Simply telling voileted rules what hell thy did playin is wt voileted ha...
        Fraud
        Cheat.
        Ok ill tell my friends to update pan
        ill see what you will do
        May 12, 2017
        Updated by vinojas         My friends have updated the pan card
        But no respons from you
        Verified Support
        Feb 15, 2019
        RummyCircle.com Customer Care's response         Dear Kumar,

        Our system detected that your referred account( "hb666" "breejesh" "avmh" "bomi6" "mri6" ) have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your Withdrawal is placed on temporary hold and the investigation is in progress.

        If you believe this email has reached you in error and the referred accounts are genuine, we request you to kindly inform your referred accounts to upload there scanned copy of there PAN CARD on https://www.rummycircle.com/player/account/profile.html. Once the documents received are in order, we will update you about your Bring a friend bonus reversal.

        In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

        Regards,
        Fair Play Team
        [protected]@RummyCircle.com

        *For ID proof: Only PAN Card will be accepted
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          J
          Joon 1980
          from Duliagaon, Assam
          May 7, 2017
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          Address: Dibrugarh, Assam, 786602
          Website: www.rummycircle.com

          Hello,
          I have a account at rummy circle my email is [protected]@gmail.com iam not able to participate at any tournament neither I can add cash may I know the reason why? I confirmed the link that was send to my mail but still iam unable to play cash games. Itried several times but every time it display - SORRY! You did not satisfy the pre- condition to play cash game.
          It will be great if you look above to the matter please...

          Thankyou.
          RummyCircle.com customer support has been notified about the posted complaint.
          Apr 30, 2017
          Prasanth Kadigithala's response           Plese verify my e mail and get access my account play my games
          View replies
          I cannot play case games in rummy there is some problem with my account showing some jurisdiction logged in please help me
          Reply
          Plese validation my e mail get my access my account
          Reply
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            R
            roland008
            from Vallam, Tamil Nadu
            May 7, 2017
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            Address: Mumbai City, Maharashtra, 600056
            Website: www.rummycircle.com

            I am constantly trying to reach them to update my details in my account.. But they r not doing it.. I had winnin of 1 lakh 70 thousand i can withdraw them only after updating. They wantedely made me lose everything. Please take action against runmycircle becoz this is ruining many families in india.. This site is no place for skill they will never make u win. Please take a survey with the players the customer service is the worst service i have ever come across
            RummyCircle.com customer support has been notified about the posted complaint.
            View replies
            I am not played for cash game ...Iam not completed for ID verification.
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              S
              Saravannan Reigns
              from Jolarpet, Tamil Nadu
              May 7, 2017
              Resolved
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              Resolved

              Address: Madurai, Tamil Nadu

              Hello. Im saravanan
              My account has been closed for security reasons.
              Plz my account is unclosed for me. Plz support me.
              Y my account is closed. Im not joint the tournaments of jackpots and every matches im not joined in my account. So im continue to play all the tournament im joint and participant in the all tournaments. So plz security reasons to problem solve the my account. Thank you
              Jun 12, 2017
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              May 08, 2017
              RummyCircle.com Customer Care's response               Kindly provide us with your Login ID details and kindly send us an email on [protected]@RummyCircle.com
              View replies
              I am using rummy circle
              But suddenly the account has been closed y I don't know ihave 9000 INR in my account and withdrawal amount is900 it has been approved but my account has been closed so tell the reason y the guys are blocked my account it can open r not my ID KAsviho mail ID [protected]@gmail.com
              Reply
              Hai Sir'
              My id is ramana117275, i have a withdrew RS 202 but not credited my
              Account. i try to cash game, but i cont Join game. please check problems.
              Reply
              My Account is {naguselvasri} 29/04/17 I ll play on cash game in this Account then winning cach Rs.2250, already I have Rs.175 so withdraw request for Rs.2400. That status is prosses at 30/04/17 but now that Account closed in without any reason so kindly release my Account & I need my winning cash Rs.2400.
              Thank you
              {M.Nagendran} [protected]
              Reply
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                S
                satria
                from Chennai, Tamil Nadu
                May 6, 2017
                Resolved
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                Resolved

                Address: Nagapattinam, Tamil Nadu, 611002
                Website: rummycircle.com

                Hello sir, i have won 6000 somthing in my rummy circle account. So withdraw my cash in my friend bank acconunt and registered. But no withdraw my cash account and my rummy circle account had blocked. Then i send my own bank book details and my id proof. No reply mail in rummmycircle. Immediatly verify my bank details and my id proof and re-activation in my account. Again and again many mails i had send but no reply to me. Plz help me sir. Thank you.
                Jun 8, 2017
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                May 08, 2017
                Updated by satria                 Hello sir, one more time my account should be colsed.you have send me a proper instructions in bank details .I have all ready send my bank detail and re activate my account .but again one time blocked my account in security reason .which proof, s I have send your mail I'd please tell me sir.6300 rupees withdraw in my account in cheque formate in before two days but today the cheque should be cancelled .what's the reason sir
                Verified Support
                May 08, 2017
                RummyCircle.com Customer Care's response                 Kindly provide us with your Login ID details and kindly send us an email on [protected]@RummyCircle.com
                Verified Support
                May 08, 2017
                RummyCircle.com Customer Care's response                 Kindly provide us with your Login ID details and kindly send us an email on [protected]@RummyCircle.com
                View replies
                Pls verified my id's
                Reply
                Pls verify my proofs im in AP pls activate my account.
                Reply
                Iam from Hyderabad, Telangana State. Request u to allow the site be opened to enable me play Rummy Practise. kobby
                Reply
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                  V
                  vinojas
                  from Kollam, Kerala
                  May 5, 2017
                  Resolved
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                  Resolved

                  Address: 563115
                  Website: rummycircle.com

                  On 29/04/2017 i made with draw of 1430rs withdraw i'd 3170842 but you suddenly canceled my withdraw an din return the amount to my rummy account to what is i want the money back and you don't respond it very bad...

                  Requested
                  Details cancel
                  29/04/2017
                  ₹ 1430
                  3170842
                  Online transfer
                  Canceled

                  So you are cheater
                  No proper respons
                  Not rplying to my mail
                  Customer care waste.
                  Jun 5, 2017
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 05, 2017
                  RummyCircle.com Customer Care's response                   Dear Kumar,

                  Our system detected that your referred account( "hb666" "breejesh" "avmh" "bomi6" "mri6" ) have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your Withdrawal is placed on temporary hold and the investigation is in progress.

                  If you believe this email has reached you in error and the referred accounts are genuine, we request you to kindly inform your referred accounts to upload there scanned copy of there PAN CARD on https://www.rummycircle.com/player/account/profile.html. Once the documents received are in order, we will update you about your Bring a friend bonus reversal.

                  In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

                  Regards,
                  Fair Play Team
                  [protected]@RummyCircle.com

                  *For ID proof: Only PAN Card will be accepted
                  View replies
                  Pls verified my id's
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                    A
                    ashokchem
                    from Kanchipuram, Tamil Nadu
                    May 3, 2017
                    Resolved
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                    Resolved

                    Address: 627753
                    Website: www.rummycircle.com

                    Username : ashokchem
                    I am playing rummy circle.
                    My withdrawable balance 865, but not transferred my own account no : [protected]. Please resolve the problem. My mobile no is [protected]
                    Mar 24, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    May 03, 2017
                    Updated by ashokchem                     [protected]@gmail.com
                    Verified Support
                    Feb 15, 2019
                    RummyCircle.com Customer Care's response                     Dear Player,

                    Thank you for playing at RummyCircle.com India's premier online rummy site.

                    In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                    Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                    Warm Regards,
                    Responsible Play Team
                    [protected]@RummyCircle.com
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                      A
                      ashokchem
                      from Kanchipuram, Tamil Nadu
                      May 3, 2017
                      Resolved
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                      Resolved

                      Address: 627753
                      Website: fairplay@rummy circle.com

                      Username : ashokchem
                      I am playing rummy circle.
                      My withdrawable balance 865, but not transferred my own account no : [protected]. Please resolve the problem. My mobile no is [protected].
                      Mar 31, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 15, 2019
                      RummyCircle.com Customer Care's response                       Dear Player,

                      Thank you for playing at RummyCircle.com India's premier online rummy site.

                      In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                      Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                      Warm Regards,
                      Responsible Play Team
                      [protected]@RummyCircle.com
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                        C
                        Charan Y S
                        from Bengaluru, Karnataka
                        Apr 30, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 560062
                        Website: Rummycircle.com

                        Username:charanys
                        Email:[protected]@gmail.com
                        Contact number:[protected]
                        I had Rs.8000 and something in my [protected]@6:30AM on 30/04/17 and after 2 hours it's now showing zero balance, I haven't played a single game in that duration, I don't know how much money you guys loot from innocent people even after receiving 15% commission from every single game you guys have achieved to make so many complaints, and you don't have proper customer care facilities
                        Jun 2, 2017
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Apr 29, 2017
                        Sumi Sumi's response                         My account is not open
                        Verified Support
                        May 02, 2017
                        RummyCircle.com Customer Care's response                         We have replied to your query on your registered email id "[protected]@gmail.com". Kindly check your email and let us know if you need any further assistance.
                        View replies
                        My account has been closed.yarra 1571.my account in my money700 ruppes pls transfer my money a/c number [protected] yarra upendra IFSC ANDB009518 ANDRABANK SURYAPET TELANGANA pls my money transfer this account my account why closing the reason pls tel me I solved this problem pls tel me pls transfer my my money urgently pls.
                        Reply
                        My id badri800
                        Alredy my account closed and not crediet my bance in my accont, please action this aap, 15 years panisment in central jail to aap managment
                        Reply
                        My name is veeramuthu my account name old Veera 2485 my new name veera4140 my amount is thanefar sir my mail id old mail SUMITHRA [protected]@gmail.com my new mail id veeramuthu [protected]@gmail com
                        My amount is 2900.00
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                          S
                          Samel Yerecharla
                          from Hyderabad, Telangana
                          Apr 29, 2017
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                          Address: Prakasam, Andhra Pradesh, 523155
                          Website: [email protected]

                          Hii,
                          Sir, this is raviteja my rummy circle id name is samueljai.. I can't able to play rummy circle.. I was so many opened it but i can't play.. Because of in convenience.. Plz slove my problem... As early as possible.. My adhar verification is also done. On which reason it was in pending. I need to know. I was so excited to play in rummy circle. So, pls resolve my problem. Thanking you
                          RummyCircle.com customer support has been notified about the posted complaint.
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                            V
                            venky1432
                            from Bhimunipatnam, Andhra Pradesh
                            Apr 26, 2017
                            Resolved
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                            Resolved

                            Address: 532404
                            Website: rummy cricle

                            Hi sri
                            User name : venkatesh322
                            Mail: [protected]@gmail.com
                            Not play the cash games and tournment i will play the cash games open then
                            "you cannot play cash games or do cash transactions on this account
                            Check your email. For futher information contact [protected]@rummycrcile.com iene naku open iedhi sri plz solve the problema
                            Mar 27, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 15, 2019
                            RummyCircle.com Customer Care's response                             Dear Player,

                            Thank you for playing at RummyCircle.com India's premier online rummy site.

                            In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                            Warm Regards,
                            Responsible Play Team
                            [protected]@RummyCircle.com
                            View replies
                            Rummycircle.com - Not play any one games in rummy circle. ... Rummycircle.com - My account closed I have 900 in my account pls open my account. ... And kindly allow me to do a cash transaction and add cash in my rummy circle account.
                            Reply
                            Not play the game in cash game and tournment so plz solve the probelem
                            Reply
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                              S
                              Santosh Hosmat
                              from Bengaluru, Karnataka
                              Apr 24, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 591307
                              Website: www.rummycircle.com

                              They are debited my 2000 rupees and also they cancelled the 300 and 1000 rupees withdrawal transaction so I compliant to that have to give against them and close that company. They are doing it illegally circket betting is. Ban and if any persons found in betting they are arrested by police so why not taking any action such fraud company rummy circle it 100 % fraud company government have ta charge them and close the company they are cheating to daily lot of people...Please take action and punish to them as soon as possible...
                              Mar 22, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Apr 24, 2017
                              Vinayak.111's response                               Please working the rummy circle cash game

                              Apr 24, 2017
                              Vinayak.111's response                               Cash game working also
                              Verified Support
                              Feb 15, 2019
                              RummyCircle.com Customer Care's response                               Dear Player,

                              Thank you for playing at RummyCircle.com India's premier online rummy site.

                              In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                              Warm Regards,
                              Responsible Play Team
                              [protected]@RummyCircle.com
                              View replies
                              Cash game not working and I'd proof submitted in game plese will play the game
                              Reply
                              My id proof not upload what problem? Plz add my id proof . Plz help me
                              Reply
                              Pradeep.9999 is my account
                              I am playing for cash games there are in my account of cash 18459 rs but it's not opening my game
                              So pls open my account
                              My name is Mallela pradeep
                              I have given my id proof
                              Pan card
                              Reply
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                                P
                                Prasanna KumAr PK
                                from Tanuku, Andhra Pradesh
                                Apr 23, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400064
                                Website: Rummycircle.com

                                Hi my rummy circle id is duddu6161i was placed a withdrawl request of 3000rs but it was canceled they replied that your friend violation and dumping into other account and my friend account zanuap was closed and it back 2000 rs and deducted 1000rs, and again i placed a request of 2000rs and again cancelled revert back 1000rs and deducted 1000rs again same problem told to me and again i placed 2000 rs and it was canceled and 2000rs revert back .i am asking several times but it was responding i mail so many times iam irriated got fratuated on them .i dont want any thing just i want to your manager give that number that's it.and friend account was closed saying that dumping money .
                                May 24, 2017
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Apr 21, 2017
                                Vinny810's response                                 Rummycircle is not working
                                Apr 21, 2017
                                Vinny810's response                                 Not play the cash games
                                Verified Support
                                Apr 23, 2017
                                RummyCircle.com Customer Care's response                                 Dear Sai,

                                Please note that Rs.1000 has been captured for involving in bring a friend policy violation and involving in money dumping activity on RummyCircle.

                                As per the terms of services, creating an account for the sole purpose of getting bring a friend bonus without the intention of playing rummy games is a violation.

                                Also, your referred account " zanuap " have tried to dump the bonus money from one account to another deliberately.

                                Hence, due to the violation of our policy, we have captured the bonus from your account.

                                Regards,
                                Fair Play Team
                                [protected]@RummyCircle.com
                                Apr 24, 2017
                                Prasanth Kadigithala's response                                 my account is closed plese re open my accuont
                                Verified Support
                                Feb 15, 2019
                                RummyCircle.com Customer Care's response                                 Dear Player,

                                Thank you for playing at RummyCircle.com India's premier online rummy site.

                                In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                Warm Regards,
                                Responsible Play Team
                                [protected]@RummyCircle.com
                                View replies
                                I added money in my account today two time 50 and 50 but my rummy account doesn't show money and in my bank account transaction completed thankyou for using card .what is this plz refund my account or rummy account immediately .otherwise I complaint to court .plz refund the money immediately .
                                Reply
                                Amount transactions is not working
                                Reply
                                Internet banking amount rummy cycle not received in yummy account please help me my amount is rs100 only
                                Reply
                                My account is closed some money in account plese re open my account
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                                  M
                                  [email protected]
                                  from Pune, Maharashtra
                                  Apr 20, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 410507
                                  Website: Shopforschool.com

                                  Ordered books and stationery on 02 nd april-2017 & for uniforms ordered on 30th march-2017, made full payment also. The order confirmation says 10-12 days delivery shall be done today is 20 th april. No delivery done. Their customer care ppl are giving misleading info and arrogant answers, not giving any delivery commitment. Unprofessional. Liars, harrasing parents, utilizing money of common peoples, spoiling the future of students, being schools started and students have no books!!! Having been daily following up, no answers. Just misguided every time, every day. What is the status if my order there is no simple straightforward answer.

                                  This is completely not acceptable to anybody.

                                  I request consumer court as well the education minister to look into the matter.
                                  Mar 20, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 15, 2019
                                  RummyCircle.com Customer Care's response                                   Dear Player,

                                  Thank you for playing at RummyCircle.com India's premier online rummy site.

                                  In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                  Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                  Warm Regards,
                                  Responsible Play Team
                                  [protected]@RummyCircle.com
                                  Helpful
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                                    U
                                    udhaya5647
                                    from Jayamkondacholapuram, Tamil Nadu
                                    Apr 16, 2017
                                    Resolved
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                                    Resolved

                                    Why my account closed I want to withdraw my money pls open my account just one week pls my account udhaya5647 yesterday I withdraw rd 3000 but not credited my account where is my money I want my money of rs 4500 in my account so pls open my account and withdraw my money pls open my account just one week my account name udhaya5647 pls open my account
                                    May 19, 2017
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 17, 2017
                                    RummyCircle.com Customer Care's response                                     Dear Player,

                                    Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                    As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                                    Your have violated our terms of service hence, your account is closed permanently.

                                    Regards,
                                    Fair Play Team
                                    [protected]@RummyCircle.com
                                    Apr 18, 2017
                                    veilu's response                                     No cash transaction and no add cash
                                    Verified Support
                                    Feb 15, 2019
                                    RummyCircle.com Customer Care's response                                     Dear Player,

                                    Thank you for playing at RummyCircle.com India's premier online rummy site.

                                    In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                    Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                    Warm Regards,
                                    Responsible Play Team
                                    [protected]@RummyCircle.com
                                    View replies
                                    My account got closed without any information. i have some cash in my account. i want to play. please make me withdraw my money or kindly reopen my account. from one month i am trying to contact rummycircle through mail they are not responding to mails. hope they will reply soon and reopen my account.

                                    user name: sudheep1991
                                    Reply
                                    My account is closed and amount is still 500rs please how to re open my account sent my mail id [protected]@gmail.com
                                    Reply
                                    Wats d maximum time taken to send money to our bank account????
                                    Reply
                                    I am win the game.100rupee Withdraw mony my account but not credit my account and plz contact number
                                    Reply
                                    I can't play the cash games more than one week.y my account is not working.i have submitted all my documents in my account by still it's not verified properly.i missed more cash games even can't registered.so pls give me solution for me.
                                    Reply
                                    My id.veilu.
                                    No cash transaction and no cash games playing
                                    Reply
                                    A/C closed rummy circle. [protected]@gmail.com
                                    Reply
                                    User id tejas1205
                                    Few days back I have downloaded this game rummy circle with a deposit of 500. 2 days back I have made a request for withdrawal of 1000 rupees which I didn't got yet in my bank account. I have mailed you all the details regarding the transfer. And today my account is closed with no indication or intimation without a valid reason. I need to know a valid reason why my account is been closed and yet I didn't got my money in my account.
                                    Hope the support will solve my issue at the earliest.
                                    Waiting for the reply. Thank you
                                    Reply
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                                      R
                                      rakhi8024
                                      from Hyderabad, Telangana
                                      Apr 13, 2017
                                      Resolved
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                                      Resolved

                                      I need to change my address.
                                      And kindly allow me to do a cash transaction and add cash in my rummy circle account.
                                      Please notify the address proof option again.
                                      I am unable to play the game because of address proof verification.
                                      They have taken long time for verification but it's not yet verified till now.
                                      Please kindly look after the complaint.
                                      Thank you.
                                      Mar 18, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Apr 13, 2017
                                      Updated by rakhi8024                                       User name : rakhi8024
                                      Verified Support
                                      Feb 15, 2019
                                      RummyCircle.com Customer Care's response                                       Dear Player,

                                      Thank you for playing at RummyCircle.com India's premier online rummy site.

                                      In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                      Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                      Warm Regards,
                                      Responsible Play Team
                                      [protected]@RummyCircle.com
                                      View replies
                                      No without raw on cash two games one account transfer sir not working cash game please call me sir :[protected]
                                      Reply
                                      Please add my I'd proofs in my account
                                      Reply
                                      Please add my I'd proof in my account
                                      Reply
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                                        M
                                        Mega G
                                        from Coimbatore, Tamil Nadu
                                        Apr 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: Tiruvannamalai, Tamil Nadu
                                        Website: [email protected]

                                        User name:Mega2886G
                                        Rummy circle site is suddenly stoped my cash play games .they replied to me.u violation of colluding games but I didn't run fraud games why did closed cash play games.rummy circle site is run cheating to customers please take a action to rummycircle.I have a 221 inr money in my rummycircle account.please transfer money to account
                                        Mar 22, 2019
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 15, 2019
                                        RummyCircle.com Customer Care's response                                         Dear Player,

                                        This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                                        We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

                                        You may click on the link below for uploading

                                        https://www.rummycircle.com/player/account/profile.html

                                        Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

                                        We regret the inconvenience this may cause to you.

                                        Regards,

                                        Fairplay Team

                                        [protected]@RummyCircle.com
                                        View replies
                                        Dear team,
                                        My account has been closed 2days back, I want to play in that account, plz do the needful.
                                        My email id: [protected]@gmsil.com
                                        Username: mecsravan55
                                        Thankq
                                        Reply
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