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RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 116

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B
Bujji7905
from Bengaluru, Karnataka
May 11, 2017
Resolved
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Resolved

Address: Prakasam, Andhra Pradesh, 523168

Dear Team,

I appreciate your support. As per your mail,
I don't want to use that 'premlilly' account.please close that account and kindly activate my present account "bujji7905" account.please do the needful asap.
My name is bujji
My id is bujji 7905.
I have put a request withdrawal of 4000 on 8/5/2017. I played on 9th also and I add money multiple times but on the 10th "account has been closed" message is coming.Why it is happening.why it is closed.please give me a solution to login in to my account
Jun 12, 2017
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
RummyCircle.com Customer Care's response
Dear Bujji,

We have already processed your withdraw request you will receive it by end of the day, kindly check your bank account and your can use your account "premlilly" as other one is closed. Still you have any query please get back you us on your support id.
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    R
    Rajesh Unkili
    from Sirsilla, Telangana
    May 8, 2017
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    Address: Mumbai City, Maharashtra, 532001
    Website: www.rummycircle.com

    Sir, I lost 5lakhs in this game please, they are deciding in every game that so easily take our public moneyin every game they are deciding that every public will lose their money and their person who involved can win and they are winning and loss the public too.i am playing from 1year but how it happens that any tournament or games they are conducting we are not winning only lost is the word how it happens because it's a fraudulent one please save me sir and consumers who are helpless like this putting a complaint against this type of apps
    RummyCircle.com customer support has been notified about the posted complaint.
    Hello rummy circle.my rummy circle account is not open cash games pls open my account.my account in cash seven hundred rupees only.my account user name bahubali8115 so pls open my account transfer my money . account number [protected] yarra upendra IFSC ANDB000518.ANDRABANK SURYAPET .so pls transfer my money imdiyatly transfer my money
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      V
      vinojas
      from Kollam, Kerala
      May 8, 2017
      Resolved
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      Resolved

      Address: 563115
      Website: www.www.rummycircle.com

      On 29/04/2017 i made with draw of 1430rs withdraw i'd 3170842 but you suddenly canceled my withdraw

      And again on 06/05/2017 made a withdraw of ₹ 700
      With draw id 3212375

      Again you cancled.
      Why are you the money total 2130 rs

      Now you are tellin to upload pan card.

      06/05/2017
      ₹ 700
      3212375
      Online transfer
      Canceled

      29/04/2017
      ₹ 1430
      3170842
      Online transfer
      Canceled
      Ok fine il tell my friends to upload pan card immediately
      Jun 8, 2017
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      May 08, 2017
      RummyCircle.com Customer Care's response
      Dear Kumar,

      Our system detected that your referred account( "hb666" "breejesh" "avmh" "bomi6" "mri6" ) have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your Withdrawal is placed on temporary hold and the investigation is in progress.

      If you believe this email has reached you in error and the referred accounts are genuine, we request you to kindly inform your referred accounts to upload there scanned copy of there PAN CARD on https://www.rummycircle.com/player/account/profile.html. Once the documents received are in order, we will update you about your Bring a friend bonus reversal.

      In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

      Regards,
      Fair Play Team
      [protected]@RummyCircle.com

      *For ID proof: Only PAN Card will be accepted
      May 09, 2017
      Updated by vinojas
      I referred my friends played
      And still thy are playing..
      Thy all are genuine ok..
      But you don lik to give the referred bonus so you hold it.
      Simply telling voileted rules what hell thy did playin is wt voileted ha...
      Fraud
      Cheat.
      Ok ill tell my friends to update pan
      ill see what you will do
      May 12, 2017
      Updated by vinojas
      My friends have updated the pan card
      But no respons from you
      Verified Support
      Feb 15, 2019
      RummyCircle.com Customer Care's response
      Dear Kumar,

      Our system detected that your referred account( "hb666" "breejesh" "avmh" "bomi6" "mri6" ) have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your Withdrawal is placed on temporary hold and the investigation is in progress.

      If you believe this email has reached you in error and the referred accounts are genuine, we request you to kindly inform your referred accounts to upload there scanned copy of there PAN CARD on https://www.rummycircle.com/player/account/profile.html. Once the documents received are in order, we will update you about your Bring a friend bonus reversal.

      In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

      Regards,
      Fair Play Team
      [protected]@RummyCircle.com

      *For ID proof: Only PAN Card will be accepted
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        J
        Joon 1980
        from Duliagaon, Assam
        May 7, 2017
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        Address: Dibrugarh, Assam, 786602
        Website: www.rummycircle.com

        Hello,
        I have a account at rummy circle my email is [protected]@gmail.com iam not able to participate at any tournament neither I can add cash may I know the reason why? I confirmed the link that was send to my mail but still iam unable to play cash games. Itried several times but every time it display - SORRY! You did not satisfy the pre- condition to play cash game.
        It will be great if you look above to the matter please...

        Thankyou.
        RummyCircle.com customer support has been notified about the posted complaint.
        Apr 30, 2017
        Prasanth Kadigithala's response
        Plese verify my e mail and get access my account play my games
        I cannot play case games in rummy there is some problem with my account showing some jurisdiction logged in please help me
        Plese validation my e mail get my access my account
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          R
          roland008
          from Vallam, Tamil Nadu
          May 7, 2017
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          Address: Mumbai City, Maharashtra, 600056
          Website: www.rummycircle.com

          I am constantly trying to reach them to update my details in my account.. But they r not doing it.. I had winnin of 1 lakh 70 thousand i can withdraw them only after updating. They wantedely made me lose everything. Please take action against runmycircle becoz this is ruining many families in india.. This site is no place for skill they will never make u win. Please take a survey with the players the customer service is the worst service i have ever come across
          RummyCircle.com customer support has been notified about the posted complaint.
          I am not played for cash game ...Iam not completed for ID verification.
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            S
            Saravannan Reigns
            from Jolarpet, Tamil Nadu
            May 7, 2017
            Resolved
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            Resolved

            Address: Madurai, Tamil Nadu

            Hello. Im saravanan
            My account has been closed for security reasons.
            Plz my account is unclosed for me. Plz support me.
            Y my account is closed. Im not joint the tournaments of jackpots and every matches im not joined in my account. So im continue to play all the tournament im joint and participant in the all tournaments. So plz security reasons to problem solve the my account. Thank you
            Jun 12, 2017
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            May 08, 2017
            RummyCircle.com Customer Care's response
            Kindly provide us with your Login ID details and kindly send us an email on [protected]@RummyCircle.com
            I am using rummy circle
            But suddenly the account has been closed y I don't know ihave 9000 INR in my account and withdrawal amount is900 it has been approved but my account has been closed so tell the reason y the guys are blocked my account it can open r not my ID KAsviho mail ID [protected]@gmail.com
            Hai Sir'
            My id is ramana117275, i have a withdrew RS 202 but not credited my
            Account. i try to cash game, but i cont Join game. please check problems.
            My Account is {naguselvasri} 29/04/17 I ll play on cash game in this Account then winning cach Rs.2250, already I have Rs.175 so withdraw request for Rs.2400. That status is prosses at 30/04/17 but now that Account closed in without any reason so kindly release my Account & I need my winning cash Rs.2400.
            Thank you
            {M.Nagendran} [protected]
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              S
              satria
              from Chennai, Tamil Nadu
              May 6, 2017
              Resolved
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              Resolved

              Address: Nagapattinam, Tamil Nadu, 611002
              Website: rummycircle.com

              Hello sir, i have won 6000 somthing in my rummy circle account. So withdraw my cash in my friend bank acconunt and registered. But no withdraw my cash account and my rummy circle account had blocked. Then i send my own bank book details and my id proof. No reply mail in rummmycircle. Immediatly verify my bank details and my id proof and re-activation in my account. Again and again many mails i had send but no reply to me. Plz help me sir. Thank you.
              Jun 8, 2017
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              May 08, 2017
              Updated by satria
              Hello sir, one more time my account should be colsed.you have send me a proper instructions in bank details .I have all ready send my bank detail and re activate my account .but again one time blocked my account in security reason .which proof, s I have send your mail I'd please tell me sir.6300 rupees withdraw in my account in cheque formate in before two days but today the cheque should be cancelled .what's the reason sir
              Verified Support
              May 08, 2017
              RummyCircle.com Customer Care's response
              Kindly provide us with your Login ID details and kindly send us an email on [protected]@RummyCircle.com
              Verified Support
              May 08, 2017
              RummyCircle.com Customer Care's response
              Kindly provide us with your Login ID details and kindly send us an email on [protected]@RummyCircle.com
              Pls verified my id's
              Pls verify my proofs im in AP pls activate my account.
              Iam from Hyderabad, Telangana State. Request u to allow the site be opened to enable me play Rummy Practise. kobby
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                V
                vinojas
                from Kollam, Kerala
                May 5, 2017
                Resolved
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                Resolved

                Address: 563115
                Website: rummycircle.com

                On 29/04/2017 i made with draw of 1430rs withdraw i'd 3170842 but you suddenly canceled my withdraw an din return the amount to my rummy account to what is i want the money back and you don't respond it very bad...

                Requested
                Details cancel
                29/04/2017
                ₹ 1430
                3170842
                Online transfer
                Canceled

                So you are cheater
                No proper respons
                Not rplying to my mail
                Customer care waste.
                Jun 5, 2017
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                May 05, 2017
                RummyCircle.com Customer Care's response
                Dear Kumar,

                Our system detected that your referred account( "hb666" "breejesh" "avmh" "bomi6" "mri6" ) have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your Withdrawal is placed on temporary hold and the investigation is in progress.

                If you believe this email has reached you in error and the referred accounts are genuine, we request you to kindly inform your referred accounts to upload there scanned copy of there PAN CARD on https://www.rummycircle.com/player/account/profile.html. Once the documents received are in order, we will update you about your Bring a friend bonus reversal.

                In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

                Regards,
                Fair Play Team
                [protected]@RummyCircle.com

                *For ID proof: Only PAN Card will be accepted
                Pls verified my id's
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                  A
                  ashokchem
                  from Kanchipuram, Tamil Nadu
                  May 3, 2017
                  Resolved
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                  Resolved

                  Address: 627753
                  Website: www.rummycircle.com

                  Username : ashokchem
                  I am playing rummy circle.
                  My withdrawable balance 865, but not transferred my own account no : [protected]. Please resolve the problem. My mobile no is [protected]
                  Mar 24, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  May 03, 2017
                  Updated by ashokchem
                  [protected]@gmail.com
                  Verified Support
                  Feb 15, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Thank you for playing at RummyCircle.com India's premier online rummy site.

                  In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                  Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                  Warm Regards,
                  Responsible Play Team
                  [protected]@RummyCircle.com
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                    A
                    ashokchem
                    from Kanchipuram, Tamil Nadu
                    May 3, 2017
                    Resolved
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                    Resolved

                    Address: 627753
                    Website: fairplay@rummy circle.com

                    Username : ashokchem
                    I am playing rummy circle.
                    My withdrawable balance 865, but not transferred my own account no : [protected]. Please resolve the problem. My mobile no is [protected].
                    Mar 31, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 15, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Thank you for playing at RummyCircle.com India's premier online rummy site.

                    In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                    Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                    Warm Regards,
                    Responsible Play Team
                    [protected]@RummyCircle.com
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                      C
                      Charan Y S
                      from Bengaluru, Karnataka
                      Apr 30, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 560062
                      Website: Rummycircle.com

                      Username:charanys
                      Email:[protected]@gmail.com
                      Contact number:[protected]
                      I had Rs.8000 and something in my [protected]@6:30AM on 30/04/17 and after 2 hours it's now showing zero balance, I haven't played a single game in that duration, I don't know how much money you guys loot from innocent people even after receiving 15% commission from every single game you guys have achieved to make so many complaints, and you don't have proper customer care facilities
                      Jun 2, 2017
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Apr 29, 2017
                      Sumi Sumi's response
                      My account is not open
                      Verified Support
                      May 02, 2017
                      RummyCircle.com Customer Care's response
                      We have replied to your query on your registered email id "[protected]@gmail.com". Kindly check your email and let us know if you need any further assistance.
                      My account has been closed.yarra 1571.my account in my money700 ruppes pls transfer my money a/c number [protected] yarra upendra IFSC ANDB009518 ANDRABANK SURYAPET TELANGANA pls my money transfer this account my account why closing the reason pls tel me I solved this problem pls tel me pls transfer my my money urgently pls.
                      My id badri800
                      Alredy my account closed and not crediet my bance in my accont, please action this aap, 15 years panisment in central jail to aap managment
                      My name is veeramuthu my account name old Veera 2485 my new name veera4140 my amount is thanefar sir my mail id old mail SUMITHRA [protected]@gmail.com my new mail id veeramuthu [protected]@gmail com
                      My amount is 2900.00
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                        S
                        Samel Yerecharla
                        from Hyderabad, Telangana
                        Apr 29, 2017
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                        Address: Prakasam, Andhra Pradesh, 523155
                        Website: [email protected]

                        Hii,
                        Sir, this is raviteja my rummy circle id name is samueljai.. I can't able to play rummy circle.. I was so many opened it but i can't play.. Because of in convenience.. Plz slove my problem... As early as possible.. My adhar verification is also done. On which reason it was in pending. I need to know. I was so excited to play in rummy circle. So, pls resolve my problem. Thanking you
                        RummyCircle.com customer support has been notified about the posted complaint.
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                          V
                          venky1432
                          from Bhimunipatnam, Andhra Pradesh
                          Apr 26, 2017
                          Resolved
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                          Resolved

                          Address: 532404
                          Website: rummy cricle

                          Hi sri
                          User name : venkatesh322
                          Mail: [protected]@gmail.com
                          Not play the cash games and tournment i will play the cash games open then
                          "you cannot play cash games or do cash transactions on this account
                          Check your email. For futher information contact [protected]@rummycrcile.com iene naku open iedhi sri plz solve the problema
                          Mar 27, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 15, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Thank you for playing at RummyCircle.com India's premier online rummy site.

                          In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                          Warm Regards,
                          Responsible Play Team
                          [protected]@RummyCircle.com
                          Rummycircle.com - Not play any one games in rummy circle. ... Rummycircle.com - My account closed I have 900 in my account pls open my account. ... And kindly allow me to do a cash transaction and add cash in my rummy circle account.
                          Not play the game in cash game and tournment so plz solve the probelem
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                            S
                            Santosh Hosmat
                            from Bengaluru, Karnataka
                            Apr 24, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 591307
                            Website: www.rummycircle.com

                            They are debited my 2000 rupees and also they cancelled the 300 and 1000 rupees withdrawal transaction so I compliant to that have to give against them and close that company. They are doing it illegally circket betting is. Ban and if any persons found in betting they are arrested by police so why not taking any action such fraud company rummy circle it 100 % fraud company government have ta charge them and close the company they are cheating to daily lot of people...Please take action and punish to them as soon as possible...
                            Mar 22, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Apr 24, 2017
                            Vinayak.111's response
                            Please working the rummy circle cash game

                            Apr 24, 2017
                            Vinayak.111's response
                            Cash game working also
                            Verified Support
                            Feb 15, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Thank you for playing at RummyCircle.com India's premier online rummy site.

                            In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                            Warm Regards,
                            Responsible Play Team
                            [protected]@RummyCircle.com
                            Cash game not working and I'd proof submitted in game plese will play the game
                            My id proof not upload what problem? Plz add my id proof . Plz help me
                            Pradeep.9999 is my account
                            I am playing for cash games there are in my account of cash 18459 rs but it's not opening my game
                            So pls open my account
                            My name is Mallela pradeep
                            I have given my id proof
                            Pan card
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                              P
                              Prasanna KumAr PK
                              from Tanuku, Andhra Pradesh
                              Apr 23, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400064
                              Website: Rummycircle.com

                              Hi my rummy circle id is duddu6161i was placed a withdrawl request of 3000rs but it was canceled they replied that your friend violation and dumping into other account and my friend account zanuap was closed and it back 2000 rs and deducted 1000rs, and again i placed a request of 2000rs and again cancelled revert back 1000rs and deducted 1000rs again same problem told to me and again i placed 2000 rs and it was canceled and 2000rs revert back .i am asking several times but it was responding i mail so many times iam irriated got fratuated on them .i dont want any thing just i want to your manager give that number that's it.and friend account was closed saying that dumping money .
                              May 24, 2017
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Apr 21, 2017
                              Vinny810's response
                              Rummycircle is not working
                              Apr 21, 2017
                              Vinny810's response
                              Not play the cash games
                              Verified Support
                              Apr 23, 2017
                              RummyCircle.com Customer Care's response
                              Dear Sai,

                              Please note that Rs.1000 has been captured for involving in bring a friend policy violation and involving in money dumping activity on RummyCircle.

                              As per the terms of services, creating an account for the sole purpose of getting bring a friend bonus without the intention of playing rummy games is a violation.

                              Also, your referred account " zanuap " have tried to dump the bonus money from one account to another deliberately.

                              Hence, due to the violation of our policy, we have captured the bonus from your account.

                              Regards,
                              Fair Play Team
                              [protected]@RummyCircle.com
                              Apr 24, 2017
                              Prasanth Kadigithala's response
                              my account is closed plese re open my accuont
                              Verified Support
                              Feb 15, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Thank you for playing at RummyCircle.com India's premier online rummy site.

                              In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                              Warm Regards,
                              Responsible Play Team
                              [protected]@RummyCircle.com
                              I added money in my account today two time 50 and 50 but my rummy account doesn't show money and in my bank account transaction completed thankyou for using card .what is this plz refund my account or rummy account immediately .otherwise I complaint to court .plz refund the money immediately .
                              Amount transactions is not working
                              Internet banking amount rummy cycle not received in yummy account please help me my amount is rs100 only
                              My account is closed some money in account plese re open my account
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                                M
                                from Pune, Maharashtra
                                Apr 20, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 410507
                                Website: Shopforschool.com

                                Ordered books and stationery on 02 nd april-2017 & for uniforms ordered on 30th march-2017, made full payment also. The order confirmation says 10-12 days delivery shall be done today is 20 th april. No delivery done. Their customer care ppl are giving misleading info and arrogant answers, not giving any delivery commitment. Unprofessional. Liars, harrasing parents, utilizing money of common peoples, spoiling the future of students, being schools started and students have no books!!! Having been daily following up, no answers. Just misguided every time, every day. What is the status if my order there is no simple straightforward answer.

                                This is completely not acceptable to anybody.

                                I request consumer court as well the education minister to look into the matter.
                                Mar 20, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 15, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Thank you for playing at RummyCircle.com India's premier online rummy site.

                                In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                Warm Regards,
                                Responsible Play Team
                                [protected]@RummyCircle.com
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                                  udhaya5647
                                  from Jayamkondacholapuram, Tamil Nadu
                                  Apr 16, 2017
                                  Resolved
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                                  Resolved

                                  Why my account closed I want to withdraw my money pls open my account just one week pls my account udhaya5647 yesterday I withdraw rd 3000 but not credited my account where is my money I want my money of rs 4500 in my account so pls open my account and withdraw my money pls open my account just one week my account name udhaya5647 pls open my account
                                  May 19, 2017
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 17, 2017
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                  As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                                  Your have violated our terms of service hence, your account is closed permanently.

                                  Regards,
                                  Fair Play Team
                                  [protected]@RummyCircle.com
                                  Apr 18, 2017
                                  veilu's response
                                  No cash transaction and no add cash
                                  Verified Support
                                  Feb 15, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Thank you for playing at RummyCircle.com India's premier online rummy site.

                                  In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                  Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                  Warm Regards,
                                  Responsible Play Team
                                  [protected]@RummyCircle.com
                                  My account got closed without any information. i have some cash in my account. i want to play. please make me withdraw my money or kindly reopen my account. from one month i am trying to contact rummycircle through mail they are not responding to mails. hope they will reply soon and reopen my account.

                                  user name: sudheep1991
                                  My account is closed and amount is still 500rs please how to re open my account sent my mail id [protected]@gmail.com
                                  Wats d maximum time taken to send money to our bank account????
                                  I am win the game.100rupee Withdraw mony my account but not credit my account and plz contact number
                                  I can't play the cash games more than one week.y my account is not working.i have submitted all my documents in my account by still it's not verified properly.i missed more cash games even can't registered.so pls give me solution for me.
                                  My id.veilu.
                                  No cash transaction and no cash games playing
                                  A/C closed rummy circle. [protected]@gmail.com
                                  User id tejas1205
                                  Few days back I have downloaded this game rummy circle with a deposit of 500. 2 days back I have made a request for withdrawal of 1000 rupees which I didn't got yet in my bank account. I have mailed you all the details regarding the transfer. And today my account is closed with no indication or intimation without a valid reason. I need to know a valid reason why my account is been closed and yet I didn't got my money in my account.
                                  Hope the support will solve my issue at the earliest.
                                  Waiting for the reply. Thank you
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                                    rakhi8024
                                    from Hyderabad, Telangana
                                    Apr 13, 2017
                                    Resolved
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                                    Resolved

                                    I need to change my address.
                                    And kindly allow me to do a cash transaction and add cash in my rummy circle account.
                                    Please notify the address proof option again.
                                    I am unable to play the game because of address proof verification.
                                    They have taken long time for verification but it's not yet verified till now.
                                    Please kindly look after the complaint.
                                    Thank you.
                                    Mar 18, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Apr 13, 2017
                                    Updated by rakhi8024
                                    User name : rakhi8024
                                    Verified Support
                                    Feb 15, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Thank you for playing at RummyCircle.com India's premier online rummy site.

                                    In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                    Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                    Warm Regards,
                                    Responsible Play Team
                                    [protected]@RummyCircle.com
                                    No without raw on cash two games one account transfer sir not working cash game please call me sir :[protected]
                                    Please add my I'd proofs in my account
                                    Please add my I'd proof in my account
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                                      M
                                      Mega G
                                      from Coimbatore, Tamil Nadu
                                      Apr 13, 2017
                                      Resolved
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                                      Resolved

                                      Address: Tiruvannamalai, Tamil Nadu
                                      Website: [email protected]

                                      User name:Mega2886G
                                      Rummy circle site is suddenly stoped my cash play games .they replied to me.u violation of colluding games but I didn't run fraud games why did closed cash play games.rummy circle site is run cheating to customers please take a action to rummycircle.I have a 221 inr money in my rummycircle account.please transfer money to account
                                      Mar 22, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 15, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                                      We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

                                      You may click on the link below for uploading

                                      https://www.rummycircle.com/player/account/profile.html

                                      Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

                                      We regret the inconvenience this may cause to you.

                                      Regards,

                                      Fairplay Team

                                      [protected]@RummyCircle.com
                                      Dear team,
                                      My account has been closed 2days back, I want to play in that account, plz do the needful.
                                      My email id: [protected]@gmsil.com
                                      Username: mecsravan55
                                      Thankq
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                                        mathaiah
                                        from Gurgaon, Haryana
                                        Apr 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: 110021
                                        Website: www.rummycircle.com

                                        We see English, Hindi, & Telugu as a language option in the scroll down, this is a serious concern /hindrance to we Tamilans. I'm raising my voice on behalf of all Tamilans to include Tamil option as well. it truly hurts that we don't have our own mother tongue(Tamil) in the language option. Do include Kannada as well in the language option.Tamil is an oldest language in the world. and india's first classical language.so give respect to the language
                                        Apr 2, 2019
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Apr 13, 2017
                                        Updated by mathaiah
                                        We see English, Hindi, & Telugu as a language option in the scroll down, this is a serious concern /hindrance to we Tamilans. I'm raising my voice on behalf of all Tamilans to include Tamil option as well. it truly hurts that we don't have our own mother tongue(Tamil) in the language option. Do include TAMIL as well in the language option.Tamil is an oldest language in the world. and india's first classical language.so give respect to the language
                                        Verified Support
                                        Feb 15, 2019
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Thank you for playing at RummyCircle.com India's premier online rummy site.

                                        Thank you for sharing your feedback we will forward this concern to your higher management they definitely look into this matter.

                                        Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                        Warm Regards,
                                        Responsible Play Team
                                        [protected]@RummyCircle.com
                                        I want my account back..my account has 107.50 rupees added ..why u close my account
                                        Dear team,
                                        My account has been closed 2days back, I want to play in that account, plz do the needful.
                                        My email id: [protected]@gmsil.com
                                        Username: mecsravan55
                                        Thankq
                                        The money is cutted from bank and it not showing in rummy circle...i ve losted RS400.already...i given complaint but no reply no care about customers...i want my 400 back on my account
                                        When iam play the game struck in running game .iam facing lots of time so it's not fair i los games .so kindly solve it else I can closed my id.
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