RummyCircle.com Complaints & Reviews

Address: 605106

Please sir verified my address proof i am attached my voter id proof please verified.
My address (No, 30 iyyanar kovil street embalam puducherry) please sir....
Verified my address proof i am interested this game Please

RummyCircle.com customer support has been notified about the posted complaint.

Aug 16, 2017

Updated by parthiban669 Please sir solve the my problem. ...

Aug 19, 2017

Updated by parthiban669 Please sir verified my address proof I am attached my address proof (voter id ) please sir verified i am 3rd time submit please solve the problem please sir. ...

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

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P

parthiban669

from Idukki, Kerala

Aug 16, 2017

Sir my problem not complete sir please solve the my problem sir please

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N

Nandhagopal V

from Chennai, Tamil Nadu

Aug 21, 2017

Hi am nandagopal,
In my rummycricle account my cash game is locked. I didn't do anything. I give all my details correctly and my accounts detail are also correct. But the cash game is not opening and not able to play games.
So please consider my compliant and unlock my account. Do this favor to me immediately.

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Address: 605106

Website: rummycricle

Please sir change my address proof and location (embalam)please sir please change. ... Iam withdraw so late please sir

please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please sir please sir. ...

Sep 14, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Aug 13, 2017

Updated by partha6692 Please sir change my address proof then location (embalam) withdraw so late sir please sir please

Verified Support

Aug 14, 2017

RummyCircle.com Customer Care's response Dear Mr Parthiban,

Please note that your account is already 'ID verified' and also updated with the address of 'Embalam'.

I can see that you have successfully placed a withdrawal instruction as well. Respective team will action on this instruction accordingly.

Should you have any further queries, please send an email to [protected]@RummyCircle.com.

Regards,
Fairplay team
[protected]@RummyCircle.com

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M

Mohan479

from Chennai, Tamil Nadu

Aug 14, 2017

Hi iam mohan ' iamdurga '. Is my user I'd unable to play cash games it showing contact [protected]@rummycircle.com, but they are not respond and my referred accounts are all I'd verified could you do needful for this asap.

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P

parthiban669

from Idukki, Kerala

Aug 16, 2017

Please sir verified my address proof i am attached my voter id please verified. ...
My address (no, 30 iyyanar kovil street embalam Puducherry) please sir please verified. ...please

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N

Nagaraju Rayadurg

from Addanki, Andhra Pradesh

Aug 21, 2017

My account is raj.[protected]@gmail.com and I have 900 rupees in my account and I am unable to play cash games
Please sort out

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K

krishnan133

from Chennimalai, Tamil Nadu

Aug 25, 2017

Sir I am play for this game but not open for any deal game

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N

Neha S. Dalvi

from Mumbai, Maharashtra

Oct 1, 2018

What are the steps to change my address on your app.. I have moved and my aadhar has my new address.. So I need to know how to change it in your app first.. So that when I upload my doc it is not rejected like the last time.. Waiting for response

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A

akki37062000

from Bhusawal, Maharashtra

Dec 19, 2018

Plz change my address
My I'd name akki37062000

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M

Mahesh 124

from Cuddapah, Andhra Pradesh

Jan 13, 2019

I can't able to play cash games and do transaction my username is sriharini123 I want to change my id proof I gave my complaint so many times but there is no response from you ihave some amount in my account please change my id proof

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I request you to send me the details how can i change my date of birth. Unfortunately during the time of registration i have entered the wrong date of birth and i have added the cash to my account also i. E 100 rupees now i was unable to play the cash games due to wrong date of birth it is showing to contact custmercare so please say i can i edit my date of birth. My username gandhidasan0
[protected]@gmail.com my actual date of birth is 10/05/1988
I entered date is 29/07/2000

RummyCircle.com customer support has been notified about the posted complaint.

Aug 12, 2017

Updated by Gandhi Dasan I request you to send me the details how can I change my date of birth. Unfortunately during the time of registration I have entered the wrong date of birth and I have added the cash to my account also I.e 100 rupees now I was unable to play the cash games due to wrong date of birth it is showing to contact custmercare so please say I can I edit my date of birth .My username gandhidasan0
[protected]@gmail.com my actual date of birth is 10/05/1988
I entered date is 29/07/2000

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P

partha6692

from Gajuwaka, Andhra Pradesh

Aug 14, 2017

Please sir verified my address proof then add my location (embalam)please sir please change

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R

Rams G

from Mumbai, Maharashtra

Aug 18, 2017

Iam adding my another bank account
My id ( rams9329)

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S

Sarathkd

from Chennai, Tamil Nadu

May 27, 2019

My username sarathkd1993 change my dob actual date of birth 01/04/1993 i entered 11/06/94 so change my dob sir

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S

Sriba245

May 21, 2020

Plz change my birthday date

Reply

L

LOKESH AKKANA

May 22, 2020

15/06/2001

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S

sakthivel raj

Aug 10, 2020

please to change my date of birth

Reply

sakthivel raj's reply, Aug 10, 2020

please to change my dob in june 15, 1995 is correct

B

Beenesh kumar

Sep 23, 2020

Change name date of birth kyc

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B

Beenesh kumar

Sep 23, 2020

Please change date of birth

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B

Beenesh kumar

Sep 23, 2020

9/10/2000

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M

Magud

Aug 28, 2021

Please change my original date of birth 24/04/1995

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10 Comments

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Website: www.rummycircle.com

Hi

My user id is kamal7777, email is [protected]@gmail.com, mobile no is [protected],. I have never played or tried to withdraw from my account, on 1st august late night or on 2nd august of 2017, but my balance is only 42 rs when i sent a mail i got reply mentioning that i have utilised my money, that is utter nonsense when i have slept by 11:30 pm on 1st night how can i play, not i played on 2nd august, there is a misuse on my account and i want to enquire and revert back on it, if not i have make the issue public and take legal action,

Regards

Kamalanathan

Mar 19, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

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P

prasanth7558

from Chennai, Tamil Nadu

Aug 7, 2017

My rummy circle . Com ID
prasanth7558
Last two days before i have a broblem in play free tournament game in special game categrory.. so plz clear my problem... now i have join only rps games and cash games but special category can't show in my app. Plz kindly clear my problem.
Thanking you...!

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S

sandeepan1

from Madhugiri, Karnataka

Aug 14, 2017

Sir.. I like to play rummy so I was lot of money wasted here..now my account was blocked.." I cannot play cash game or transaction "..i was contact to customer care services through mail.. .they said that my id proof is invalid..i already sented my adhhar and passport copy I don't have pan card yet. then it still block..please help me..

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Address: Mumbai City, Maharashtra

Hi i am santh

I have rs 1200 in my rummy circle account. I have withdrawal my amount from rummy circle and transferred it to my bank account after 3 days, the process was cancelled and again the amount was added to the rummy circle account

After that unable to play game in rummy circle and also unable to withdrawal the amount

Please sort out the issue.

I am santh my username skrs1600 my mobile number
User id:skrs1600

Name: santhakumar`e

Acc no: [protected]

Indian bank, koovathur.

Ifs code: idib000k105

Cell: [protected]

Thanks
Santhu

Aug 31, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

RummyCircle.com Customer Care's response Dear Player,

As stated in our previous email communication, the name on the KYC document (Aadhar Card) that you had uploaded on our website does not match to the name registered on our systems. Thus, as per the policy we were unable to process your documents.
I shall also confirm that your Rs 1235 are safe in your RummyCirlce account. Should you wish to withdraw this, we would request you to forward us the following:
1) Bank account evidence in the form of Bank Account statement
2) KYC document, having the name as given on the bank account statement.
We shall then release the withdrawal proceeds accordingly and also update the name as given on the documents.

Should you have any further queries, please write to us at [protected]@RummyCircle.com.

Regards,
Fairplay team.
[protected]@RummyCircle.com.

Aug 01, 2017

Updated by santha4646 Hi Team,

I have upload the detail in mail, check and solve the problem.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for providing us the requested documents.

I confirm that your RummyCircle account ( skrs1600 ) is now validated. We thank you for your time and appreciate your support in helping us provide and maintain a fair and secure playing environment.

Please feel free to write back to us for any further information

Regards,

Fair Play Team

[protected]@RummyCircle.com

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M

m.san0306

from Chennai, Tamil Nadu

Jul 31, 2017

Hello, sir, my account closed 500rups not credit my bank account k and my another account transfer amount 500rups but already 300 rups transfer my another account success but bending amount pls transfer my another account pls my another account name I'd [protected]@gmail.com. username sangayathri pls transfer sir. Thank you

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J

Jithu Koottala

from Mysore, Karnataka

Aug 2, 2017

Cash added 500 rs but not credited in application.

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M

Mvvenkata Rao

from Hyderabad, Telangana

Aug 7, 2017

You have logged in from a jurisdiction which we do not accept deposits from. If you want more information, please email our Customer Support Team at [protected]@RummyCircle.com.

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P

Prasad kudari

from Vijayawada, Andhra Pradesh

Aug 7, 2017

Hi recently i am registered in rummy circle.com via Facebook account . And from 2 days i played rummy but today my account is not opening if i login via Facebook it shows account has been closed for further information contact at [protected]@rummy.com. so what will I do

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A

AJIT GADE

from Pune, Maharashtra

Aug 7, 2017

Sir i dont have any bank account but i want to withdraw money.what to do.how can i transper money.what can i do.can i change the profile name or how to change bank account name please.

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A

aravindan hari

from Thanjavur, Tamil Nadu

Aug 15, 2017

Tournament free club games not showing before 1month this issue accoured... please retified quickly ...this is my username : aravindanptk

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Address: Mumbai City, Maharashtra

Website: [email protected]

Hi i'm sarath.

I have rs.1300 in my rummy circle account. I have withdrawn my amount from rummy circle and transferred it to my bank account.

After 3 days, the process was cancelled and again the amount was added to the rummy circle account.

After that unable to play game in rummy circle and also unable to withdrawn the amount. I have not received any mail for you.

Please sort out the issue.

User name: rithish463

Mail id: [protected]@gmail.com

Phone: [protected]

Thanks,

Mar 23, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

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P

prasanth7558

from Chennai, Tamil Nadu

Aug 7, 2017

My rummy circle . Com ID
prasanth7558
Last two days before i have a broblem in play free tournament game in special game categrory.. so plz clear my problem... now i have join only rps games and cash games but special category can't show in my app. Plz kindly clear my problem.
Thanking you...!

Reply

D

Diyyala Gunasekhar

from Addanki, Andhra Pradesh

Aug 8, 2017

RummyCircle.com — please change my account name gunasekhar diyyala

Please change my account name Gunasekhar diyyala my Gmail account [protected]@gmail.com

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K

Karthik Younger

from Patharia, Madhya Pradesh

Aug 14, 2017

Sir my mail id is [protected]@gmail.com my mob num is [protected] My account has not opening the cash contest please help me to open the cash contest

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Website: www.rummycircle.com

Rammy circle online gaming site is complete cheating. Me and my friends faced following said issue multiple times. I lost more money. I could collect screen shot this time so attaching same.
Issue was when game started there was no sort option for me and not able to draw any cards as well. Internet was fine as i could see live of other player drawing and leaving cards. And i could check and operate main page of game but only the gaming page
After 3 continuous play game ended i lost 1600. I have collected screen shot same is attached here.
See the screen shot where no sort button to play and u ca see other person playing.

Its purely your software problem. I am facing this problem lot when i played higher amount game with single player. Need my 1600 money back all because of your bad software.
Also see my card they were winning cards.

You can check the timing there in screen shot and check your recorded data. Kindly revert me soon

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Address: 517505

Website: RummyCircle.com

Dear rummycircle, i have added 1000 to rummy circle play game app. Amount debited in my sbi bank account but not credited amount in your rummy circle playgame app.
I have enquired & registered complaint in sbi bank customer care & they told to ask rummy circle customer care.
But whenever i make call to rummy circle playgame customer care only 2sec ring happening & then call disconnected.
Please don't cheat me, kindly return my amount.
My rummy circle id: pavanroyal29

Mar 20, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

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A

anil367

from Hyderabad, Telangana

Aug 4, 2017

Bank account using from by mistake can't open my account in hold open

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A

arunjeno05

from Puducherry, Puducherry

Aug 7, 2017

Sir, My rummy circle Account Name :arunjeno05
But My account was closed in suddenly.My account has 100 rupees available in this time. Plz refund My amount (or) how to unlock and open my account

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D

detalbpatel

from Mumbai, Maharashtra

Aug 7, 2017

Sir please my game email id change and my withdrawal payment not received my account and game not playing

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S

Shrinivas Vijayaramesh

Jan 20, 2019

300 Amount debited from bank account and not deposited to rummy circle

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Address: Chennai, Tamil Nadu

Hi team

I have transferred rs.100 (Hundred) to my rummy circle account from my axis bank account by 12:10 pm today just now. It has been debited from my bank account but it is not credited in to my rummy circle account. Kindly do the needful and add rs.100 to my rummy circle account as soon as possible. My usename is [protected]@23.

User name: [protected]@23

Cell [protected]

Seq no:177200

Thanks,
Saravanan

Mar 20, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

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S

[email protected]

from Coimbatore, Tamil Nadu

Jul 24, 2017

Pls sent my money to add my account Thank you for using State Bank Internet Banking. Your Transaction Ref No IGABRENBY0 for Rs.1000.0 on 18-Jul-17 16:24

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M

m.san0306

from Chennai, Tamil Nadu

Jul 26, 2017

Pls my mani transfer 500 rups my another account my another account name [protected]@gmail.com and user name sangayathri my closed account name I'd m.[protected]@gmail.com pls help me sir

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D

Diyyala Gunasekhar

from Addanki, Andhra Pradesh

Aug 8, 2017

RummyCircle.com — please change my account name gunasekhar diyyala and please change my ifscno:synb0003171

Please change my account name Gunasekhar diyyala and please my IFSCNO:SYNB0003171 my Gmail account is [protected]@gmail.com

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Address: 400064

Website: www.rummycircle.com

Hi,

I have withdrawn an amount of 10, 650 from my rummy circle account and i have got a message that your transaction is cancelled. After some time i got a alert that the money is reverse and after time account is blocked though i played fair.
Its been 15 days since this happened and i did not get my money and i am dropping a mail daily and their isn't any reply from rummy circle support team.

Please help me in getting back my money back in my rummy account.

User name: buddharavi
Email - [protected]@gmail.com

Aug 19, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Jul 19, 2017

Updated by buddhagandhi The user name is buddhagandhi and not buddharavi

Verified Support

Jul 19, 2017

RummyCircle.com Customer Care's response Dear Harsha,

We have observed the collusion related fraud (wherein the players exchange cards and win the game unfairly) multiple times in your account. Hence we had to close your account (Login ID-buddhagandhi) permanently.

On 14th May 2017, similar fraud was detected and subsequently your account was blocked and then reopened after a warning. However, the fraud was again observed, due to which we had to close your account. We did send you an email on 5th July 2017 and informed that you have violated the terms of service of RummyCircle.

As per the process, due to the repeated violation of terms of services, we had captured the funds from your account. Funds were refunded back to the players who had dumped these in your account. Remaining amount of Rs 616.75 has already been sent to you.

Please review our email, sent to your personal email ID (from our customer support team) for further information.

Regards,
Fairplay team.

Jul 20, 2017

m.san0306's response Pls sir my amount 500rups my another account transfer my account name [protected]@gmail.com and user name sangayathri

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Harsha,

We have observed the collusion related fraud (wherein the players exchange cards and win the game unfairly) multiple times in your account. Hence we had to close your account (Login ID-buddhagandhi) permanently.

On 14th May 2017, similar fraud was detected and subsequently your account was blocked and then reopened after a warning. However, the fraud was again observed, due to which we had to close your account. We did send you an email on 5th July 2017 and informed that you have violated the terms of service of RummyCircle.

As per the process, due to the repeated violation of terms of services, we had captured the funds from your account. Funds were refunded back to the players who had dumped these in your account. Remaining amount of Rs 616.75 has already been sent to you.

Please review our email, sent to your personal email ID (from our customer support team) for further information.

Regards,
Fairplay team.

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M

m.san0306

from Chennai, Tamil Nadu

Jul 26, 2017

Hi, hello sir my account is closed and my 500 rupees not credit my bank account pls my amount my another account transfer amount 500 pls transfer my another account email name [protected]@gmail.com user name sangayathri

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M

m.san0306

from Chennai, Tamil Nadu

Jul 26, 2017

Sir my account closed and my mani 500 rups not credit my account pls my mani 500 rupees my another account transfer amount 500 rups my another account name I'd [protected]@gmail.com and user name sangayathri pls transfer amount 500 rupees pls sir help me sir

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M

m.san0306

from Chennai, Tamil Nadu

Jul 31, 2017

Hello, sir my account clossed sir 500rups amount my not credit my account my another account transfer but 300rups already transfer my another account but bending amount 170rups credit pls balance amount credit my same another account name I'd [protected]@gmail.com username sangayathri

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B

Bhuvana Bhuvi

from Perambalur, Tamil Nadu

Nov 17, 2017

My account is Bhuvana 2740 My account is closed and not play games with me in cash play plz help me sir .and withdraw also not opening plz check my account sir.

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Address: Mumbai City, Maharashtra

Website: www.rummycircle.com

I have requested for withdrawal of an amount of rupees 1800. The request has been cancelled and only 800rupees has been credited to my rummycircle account. The remaining amount has been captured by rummycircle. What is the reason for that. Return my amount. The same problem has been happened to my friend account twice. He also mailed rummycircle for the problem to be resolved but no response came from rummycircle. I think rummycircle is totally fraud. It has started to capture money from innocent customers. Please resolve my problem

Aug 18, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

RummyCircle.com Customer Care's response Hi Pavan,

Request you to please confirm your Login ID for account denitrification. Alternatively, you may send an email to [protected]@RummyCircle.com and the team will get back to you accordingly.

Please note that normally the funds are captured when a fraudulent activity is observed in an account. Subsequently, these are refunded to the victims.

Regards,
Fairplay team.

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M

m.san0306

from Chennai, Tamil Nadu

Jul 26, 2017

Sir my account closed and my mani 500 rupees not credit my account pls transfer my another account name I'd [protected]@gmail.com and user name sangayathri

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Address: Bangalore, Karnataka, 563115

Website: rummycircle.com

So this is the 4th complaint but no response

29/04/2017
₹ 1430
3170842
Online transfer
Canceled

So try to solve the prblm
Fairplay team

But u don respond soon..
Customers suppoet worst.

Very very bad..
Every details have been updated fully
More what the hell you are having the money in your account

So 1430 rs gone in rummycircle chief bank account
Worstttttt

Mar 21, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

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Address: Chennai, Tamil Nadu, 400040

Website: rummycircle.com

Dear team,

I have submitted my id proof and address proof for validation, but yet not confirmed by your team. As i have sent many mails but very poor response.

My user id - sujitha2289
My mail - [protected]@gmail.com

As i opened by account in my loveres name for a luck fact as i dont aware that id proof required for withdraw, as she dont have the details with her hence i submitted my id proof for further action.

Kindly resolve my issue on high priority.

Aug 15, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Jul 11, 2017

ace1377's response I can't play rummy circle

Verified Support

Jul 13, 2017

RummyCircle.com Customer Care's response Dear Sujitha,

Kindly get in touch with [protected]@Rummycircle.com.

The ID proof which you have uploaded in your account does not match with the registered name in your account 'SUJITHA2289'.

Please email us copy of your identity proof only.

We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fairplay Team
[protected]@RummyCircle.com

Jul 20, 2017

Updated by Suji Sithu Still issue not resolved

I have submitted all the documents as requested by Rummycircle team.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Sujitha,

Kindly get in touch with [protected]@Rummycircle.com.

The ID proof which you have uploaded in your account does not match with the registered name in your account 'SUJITHA2289'.

Please email us copy of your identity proof only.

We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fairplay Team
[protected]@RummyCircle.com

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A

ace1377

from Vijayawada, Andhra Pradesh

Jul 13, 2017

I can't play the game

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A

ace1377

from Vijayawada, Andhra Pradesh

Jul 17, 2017

I can't play rummy properly
Last three days
Plz solve my proble

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S

Suji Sithu

from Hyderabad, Telangana

Jul 20, 2017

Dear Team,

After submitted all details as requested by Rummycircle team, my ID still in block condition.

Is this the service which provided to a customer.

Regards,
sijitha2289

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M

m.san0306

from Chennai, Tamil Nadu

Jul 20, 2017

Hi, hello sir my account m.[protected]@gmail.com my account closed sir my 500 rupees mani not credit my bank account k sir my amount 500 rupees my another account transfer amount pls transfer sir my another account name I'd [protected]@gmail.com user name sangayathri

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V

Vivan Girish

from Firozpur, Punjab

Dec 23, 2017

Hi, hello sir my account user name girishmahade my account closed sir my 5000 rupees withdraw amount not credited to bank so what happened and plz help me it's too bad

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Address: Tirupur, Tamil Nadu, 641605

Website: rummycircle.com

Please change my registered name KARTHIKEYAN T. And use this new name (KARTHIKEYAN T). Because i upload my pan card for id proof but it was rejected because my rummycircle registered name and pan card name not same. My all id proofs have same name as KARTHIKEYAN T. So change my registered name and put KARTHIKEYAN T other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast in a urgent basis...

Aug 4, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

RummyCircle.com Customer Care's response Dear Thangavel,

Thank you for contacting us.

We understand your concern, however if you are unable to upload the document then please mail it to us and we will do the needful. Once we have your documents, we will corss check and will change the name as KARTHIKEYAN T in your rummy circle acccount so that you can raise withdrawals.

We hope this helps. If you still have any questions or concerns in any regard, please do reach out to us.

Thank you for playing at RummyCircle.com!

Yours Sincerely,
RummyCircle Support.

Jul 08, 2017

yerao's response Provide cash games

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Thangavel,

Thank you for contacting us.

We understand your concern, however if you are unable to upload the document then please mail it to us and we will do the needful. Once we have your documents, we will corss check and will change the name as KARTHIKEYAN T in your rummy circle acccount so that you can raise withdrawals.

We hope this helps. If you still have any questions or concerns in any regard, please do reach out to us.

Thank you for playing at RummyCircle.com!

Yours Sincerely,
RummyCircle Support.

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S

Santosh.2832

from Chirala, Andhra Pradesh

Jul 4, 2017

Good morning sir, iam Santosh iqm costumer in rummy circle, can't open my cash games in my account please resolve my problem...?
Account name: Santosh.2832
Mail ID: Santosh.[protected]@gmail.com

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Y

yerao

from Hyderabad, Telangana

Jul 13, 2017

Please provide cash games no open cash games provide me

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Address: Nellore, Andhra Pradesh, 524001

Website: RummyCircle.com

Hello sir,
user name:suresh_592

Sir, i have 8500 rs in my account and it has been blocked since06.06.2017 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

my mobile no: [protected]br...

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68 found this helpful

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Address: 509001

Website: www.rummycircle.com

Hallo sir
User name: littu1991

User name: littu1991
Any time withdraw money cancelled.
Why any problems?
Please help me request to you.
Please give me customer care no.

Hallo sir, really very to much sir. 6 times cancelled withdraw money. Already send you my full details. Any problem contact me [protected].

I want money. I am withdraw money 6 times. 6 times failed. Please see request my problem. Last finally asking you. Please Sir very request you.

Aug 6, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2017

RummyCircle.com Customer Care's response Kindly write to us as [protected]@RummyCircle.com. we will look into your case at the earliest.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

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K

Krishnareddy Gangavarapu

Jul 3, 2017

Hi

This is krishna reddy my account is krishna1028 recently i puchased and play the game and won the amount once i redeem the amount after two days it will showing your account is closed.now i am unable to login the site.

Please kindly credit my amount it to my account.

Regards,
krishna reddy

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M

Muthyam Sama

from Giddalur, Andhra Pradesh

Jul 3, 2017

Add cash clicking contact rummycircle showing

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V

Vissu Vissu

from Hyderabad, Telangana

Jul 3, 2017

I am rummy circle player. Few days i am not playing games. Because Cash games are not open, it shows you are not allowed to play jurisdiction problem. Why i am not playing there i am not telangana, i am in andhra pradesh person. Please allow me to play acash games.

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T

Thanga Pandiyan

from Chennai, Tamil Nadu

Jul 3, 2017

[protected]@gmail.com this is my account id . My mobile number [protected] do plz help me

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R

Ravi Teja Paleti

from Giddalur, Andhra Pradesh

Jul 3, 2017

Not allowing the cash games. They showing like a " You have logged in from a jurisdiction where we do not allow Cash Games. Enjoy practice games. For assistance contact us at [protected]@RummyCircle.com."

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V

Venkatirpa

from Hyderabad, Telangana

Jul 3, 2017

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Uftfufyuftiy

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S

Santosh.2832

from Chirala, Andhra Pradesh

Jul 11, 2017

Can't open cash games please resolve my problem...!
Account name: Santosh.2832
Mail ID: Santosh.[protected]@gmail.com
Phone number: [protected].

Reply

C

cbr7777

from Manuguru, Telangana

Dec 6, 2018

Cash games not opening my account and with draw amount is not opening

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Address: Salem, Tamil Nadu, 636458

Website: rummycircle.com

Dear rummycircle team
I am thangadurai regular customer on rummycircle. My profile name thangam sathish but my I'd proof name thangadurai m . Last week I won amount Rs.1700 withdraw on my account only 1200 but not credited.again 1200 amount added rummycircle account but not continue rummycircle. So kindly request solve this problem as soon as possible.

Mar 20, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Jul 04, 2017

Umesh Achanta's response I have been played rummy circle just for 2 days in 4 months ago. And now for only one day . They loot my money about one lakh. I paid one lakh with my credit card . They cheated me . I dont know how to pay my card amount.can you plz help me in this. I have all my credit card statements as a proof. . .

Actually i am a relative of cabinet minister. I will put a case in court . . . Why you people are chating us . . . I will file a case against these fraud games. 100% rummycircle is cheating website . . .

My id is [protected]@gmail.com

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

View replies

G

Gowtham Prakash

from Chirala, Andhra Pradesh

Jul 3, 2017

I am not able play cash games due to jurisdiction problem so please help to overcome this I'm regular player in this site

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S

Sreekanth Mandala

from Hyderabad, Telangana

Jul 3, 2017

Hello. I just joined rummy circle. and I deposited 25 rupees into my rummy account. I am unaware that rummy has been banned in telangana. I would have not played rummy If I know that it has been banned by the government of telangana.I won't play If government doesn't permit me to play but I want my 25 rupees back at any cost.

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G

govardhansgr

from Hyderabad, Telangana

Jul 3, 2017

Its some times working and sometimes not working plz solwed the problem . Its not allowed cash games ... ... ... ... ... ... ... ... ...

... ... ... .. ... ...

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R

rromanraja

from Chennai, Tamil Nadu

Jul 4, 2017

Balance rs 85 from my IOB account but not credited on rummy circle account.. ..

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Umesh Achanta

from Vadodara, Gujarat

Jul 11, 2017

I have been played rummy circle just for 2 days in 4 months ago. And now for only one day . They loot my money about one lakh. I paid one lakh with my credit card . They cheated me . I dont know how to pay my card amount.can you plz help me in this. I have all my credit card statements as a proof. . . Can i file any case ?

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A

ace1377

from Vijayawada, Andhra Pradesh

Jul 12, 2017

I can't play game and can't add cash

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Website: rummycircle.com

I have never seen such a worst customer service center. Hire people for better salaries who have sound knowledge on technology. For just a simple login issue your support team has been working on from more than 10 days with templated email. If your able to solve the issue solve it or delete the accounts of customers by depositing their money back even if it is just 5inr....

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Address: Mumbai City, Maharashtra

Website: www.rummycircle.com

Without any prior intimation and proper reason my rummy circle account has been blocked. So far i have sent many mails regarding this but i havent got any proper reply from them. My transaction is also blocked and my money is on hold. There is no proper reply and support and explantion for the reason of account deactivation. My account id is vengadesan18 and my email id is [protected]@gmail.com.

Mar 18, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

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Address: 531055

Hai sir, this is gnraju. My id gnraju0709, i have joined your group last three months in that time i have played cash games. Few days ago cash games are suddenly stopped for my id it is saying that you have logged in from jurisdiction area cash games not allowed, why it is happened, please solve the problem to continue for playing cash games with my id gnraju0709. Thanking you sir..

Apr 3, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

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C

chandeep0853 chandeep0853

from Chennai, Tamil Nadu

Jun 29, 2017

Hi this s chandeep8038 my account name my account balance has automatically deducted in my account without any information in my knowledge the point rummy game automatically running and the amount deducted of rs. 200 in each game y tell me the reason and my money refund for my account

RummyCircle.com Complaints & Reviews

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please sir verified my address proof

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please sir change my address proof

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edit date of birth

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misappropriation of my ac

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unable to play game in rummy circle and also unable to withdraw the amount

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money not added my account & I'm not play rummy

RummyCircle.com — please change my account name gunasekhar diyyala

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cheating

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amount not credited in rummy circle app

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rummycicle.com add cash related

RummyCircle.com — please change my account name gunasekhar diyyala and please change my ifscno:synb0003171

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my account is blocked and didn't back my money I have withdrawn.

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regarding payment

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With draw hold

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Rummycircle / account id & address proof submitted

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Can't able to withdraw amount

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My account is blocked

Withdraw money problems

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Id logged clear the problem

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Worst customer care service

Unintimated account block

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Rummy/game stopped for my id gnraju0709

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