I have not played any game linked with others but they making a wrong details and dedutected my money which I won in two game and then they made not even take my remaining money after that they not replying for mail if they deducted unfair play they why they approved my winning money three times after the date they mentioned I hope this problem was found with my peoples they just doing if we winning more money
Dear Srinivasan,
Our systems detected that on a few Rummy games played on[protected], you have colluded with another player " satheesh3105 " to gain unfair advantage, which is in violation to our terms of service. RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices.
Tournament/Match ID :[protected]/[protected]
Tournament Date and Time :[protected]
Please note an amount of Rs. 2550 has been captured from your account which you gained by colluding with the other player.
Any further violations of our Terms of Service may result in permanent closure of your account and forfeiture of any winnings, bonus or balance in the account.
You may write back to us for any questions you may have.
Regards
Fairplay Team
[protected]@RummyCircle.com
-----Original Message-----
From: Srinivasan Narendran ([protected]@gmail.com)
Date: Wednesday, May 24, 2017 11:55 PM
To: RummyCircle ([protected]@rummycircle.com)
Subject: My account is hacked
What happen to my account
Hay a week before what the hell it is I dint do any thing like tat and even I have withdrawn amount 4-5 times after that just you guys saying simply I'm a good club member and how will I do like this and still my account is unable to use
Jun 27, 2017
Complaint marked as Resolved
RummyCircle.com customer support has been notified about the posted complaint.
May 26, 2017
Updated by Srinivasan3110 Yet I dint get reply from rummy circle and I have 4000 in my account which I'm unable to take I need a help already they deducted 2550 in the name of violation even though I dint appear any thing like tat
Verified Support
May 26, 2017
RummyCircle.com Customer Care's response Dear Player,
Your account is already activated.
We request you to contact us on [protected]@rummycircle.com for any query.
Regards,
RummyCircle Team
It is saying that we locked your account for security reasons
What should I do now
I have no idea
And you have debited 117 rs without any information
And I have requested 1000 rupees to transfer to my account even it is not done