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Updated: Sep 27, 2025
Complaints 2515
Resolved
1354
Unresolved
1161
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 57

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A
Anil K Jaybhaye
Jul 31, 2021
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Address: Aurangabad

Please reopen my account
RummyCircle.com customer support has been notified about the posted complaint.
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Dear Player,

Greetings from RummyCircle.

We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle.
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Player blocked
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    V
    Venky81992
    Jul 31, 2021
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    Address: Pune

    My user ID venky81992. I try to added money two times successful. As same time two withdraw successful. Third time high amount try to withdraw but I getting rejected.my I don't no why rejected and ur customer service not respond my mails. Now how to I get my money to my account
    RummyCircle.com customer support has been notified about the posted complaint.
    Jul 31, 2021
    Updated by Venky81992     please resolve as early as possible.
    Verified Support
    Aug 01, 2021
    RummyCircle.com Customer Care's response     Dear Player,

    Greetings from RummyCircle.

    We regret for the inconvenience caused. We request you to please write to us at [protected]@rummycircle.com from your registered email ID.

    Regards,
    Team RummyCircle.
    Aug 01, 2021
    Updated by Venky81992     Your customers service is not responding to my mail then how can I write the mail
    Aug 02, 2021
    Updated by Venky81992     This is ur responsibility o[censored]ser great..
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      N
      Naveenswetha
      Jul 24, 2021
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      Getting OTP Verification and i am using this app now
      RummyCircle.com customer support has been notified about the posted complaint.
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      Dear Player,

      Greetings from RummyCircle.

      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

      Regards,
      Team RummyCircle.
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        V
        Vinaynba
        Jul 22, 2021
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        I have withdrawn 2655 amount but still the amount not credited to my account it has been more than 15 days still I have not received. No response or resolution to my query yet
        RummyCircle.com customer support has been notified about the posted complaint.
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        Dear Player,

        Greetings from RummyCircle.

        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

        Regards,
        Team RummyCircle.
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          R
          Rohitagwane8
          Jul 18, 2021
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          Address: Osmanabad

          Please my I'd open kro sir
          RummyCircle.com customer support has been notified about the posted complaint.
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          Dear Player,

          Greetings from RummyCircle.

          We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

          Regards,
          Team RummyCircle.
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            S
            Sachin Gr Billa
            Jul 15, 2021
            Resolved
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            Resolved

            Address: No

            Open ac plz
            Aug 16, 2021
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Jul 16, 2021
            RummyCircle.com Customer Care's response             Dear Player,

            Greetings from RummyCircle.

            We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

            Regards,
            Team RummyCircle.
            View replies
            Don't waste time on rummy circle's platform. They only make fool people. If you don't believe, you will try to find solution. They don't solve your problem
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              V
              Vvssons
              Jul 15, 2021
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              My account please unblock user id vssonsv2001
              Password [protected]@
              Koppula vasu
              Mulapadu village
              ibrahipatnam
              Krishna dt 521456
              My bank account and already submitted
              RummyCircle.com customer support has been notified about the posted complaint.
              View replies
              Dear Player,

              Greetings from RummyCircle.

              The players from Andhra Pradesh are restricted from playing online cash games, hence you are getting the error message. However, if your current location is other than Andhra Pradesh or other restricted states, you can play cash games on RummyCircle.

              Regards,
              Team RummyCircle.
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                S
                Sachin Hatter
                Jul 14, 2021
                Resolved
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                Resolved

                2198 rs my ac but ac is locked
                Aug 20, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 15, 2021
                RummyCircle.com Customer Care's response                 Dear Player,

                Greetings from RummyCircle.

                We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                Regards,
                Team RummyCircle.
                Helpful
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                  Y
                  Yashaswinireddy44
                  Jul 14, 2021
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                  Hi sir my account got closed can I know the reason sir why it has been closed
                  User name- ashokcab
                  RummyCircle.com customer support has been notified about the posted complaint.
                  View replies
                  Dear Player,

                  Greetings from RummyCircle.

                  We have observed irregularities in your account and suspect violation of our Terms of Service, We have accordingly suspended your account.

                  Regards,
                  Team RummyCircle.
                  Reply
                  Can I know what is the irrigation
                  Reply
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                    G
                    great2345
                    Jul 13, 2021
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                    My account is closed for security reason account id is Great2345.kindly resolve the issue as early as possible..i can't withdraw also.
                    RummyCircle.com customer support has been notified about the posted complaint.
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                    Dear Player,

                    Greetings from RummyCircle.

                    Your account 'Great2345' is active. The email address and mobile number associated with this account is '[protected]@gmail.com' and '[protected]' respectively. You can reset password to login to your account and play cash games. You cannot withdraw because the balance in your account is only Rs.27.096. You need to have minimum Rs.100 in your withdrawal balance to withdraw to your amount to bank account. For more details, please email us at [protected]@rummycircle.com .

                    Regards,
                    Team RummyCircle.
                    Reply
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                      N
                      Nitesh1786
                      Jul 12, 2021
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                      My account is closed for security reason account id is ace341564 ..kindly resolve the issue as early as possible..
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Dear Player,

                      Greetings from RummyCircle.

                      This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                      We request you to kindly provide the copy of the bank passbook on this email for verification. Please note that the Bank account name should match to that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com.

                      Regards,
                      Team RummyCircle.
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                        S
                        Smsmd
                        Jul 9, 2021
                        Resolved
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                        Resolved

                        Sir my rummycircle is blocked.I can't play any cash game.please unblocked my rummy circle account.My name is Mala. My user name is madhu0786. And my money also cutted from my rummy account please refund my money.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        Dear Player,

                        Greetings from RummyCircle.

                        The account has been blocked due to the violation of our terms of service. Please drop an email to [protected]@rummycircle.com for details and to get the account activated.

                        Regards,
                        Team RummyCircle.
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                          S
                          Sandeep Sonune
                          Jul 6, 2021
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                          Plz unblock my rummy circle account
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Player,

                          Greetings from RummyCircle.

                          We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                          Regards,
                          Team RummyCircle.
                          Reply
                          Sandeep Sonune's [Complaint's author] reply, Jul 11, 2021
                          email id [email protected]
                          Username= sandip
                          Dear Player,

                          Greetings from RummyCircle.

                          This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                          We request you to kindly provide the copy of the bank passbook on this email for verification. Please note that the Bank account name should match to that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com.

                          Regards,
                          Team RummyCircle.
                          Reply
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                            S
                            Sedhaji
                            Jul 4, 2021
                            Resolved
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                            Resolved

                            Address: Patan ,Sami,thakorvas kathivada

                            Sir please unblock my account
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Player,

                            Greetings from RummyCircle.

                            We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                            Regards,
                            Team RummyCircle.
                            Reply
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                              D
                              Dangar Raviraj
                              Jul 3, 2021
                              Resolved
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                              Resolved

                              Dear sir my rummy culture account block
                              Rs 5400 on my account
                              Please reactivate my account
                              My email
                              [protected]@gmail.com
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Player,

                              Greetings from RummyCircle.

                              We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                              Regards,
                              Team RummyCircle.
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                                N
                                Naguchate
                                Jul 2, 2021
                                Resolved
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                                Resolved

                                Address: Beed

                                Have an rummy circle account and my account is closed kindly open my account
                                Jul 2, 2021
                                Complaint marked as Resolved 
                                My Emil address canje
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 03, 2021
                                RummyCircle.com Customer Care's response                                 Dear Player,

                                Greetings from RummyCircle.

                                We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                Regards,
                                Team RummyCircle.
                                Helpful
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                                  P
                                  Pramod-jain
                                  Jun 29, 2021
                                  Resolved
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                                  Resolved

                                  Address: Main market road borkheda kota

                                  Username- Pramod-jain
                                  Email- [protected]@gmail.com
                                  Today suddenly rummy circle bloked my account and i contact throgh mail thay say

                                  Siddhi Parab (Games24x7)

                                  Jun 29, 2021, 11:10 AM GMT+5:30

                                  Dear Pramod,

                                  Thank you for playing at RummyCircle.com India's premier online rummy site.

                                  As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities which are against our company's policy. Hence this account has also been closed.

                                  Please feel free to write back in case of any questions. We will be more than happy to assist you.
                                  If a have multiple account then please transfer my blance to it... Thanks
                                  Jun 29, 2021
                                  Complaint marked as Resolved 
                                  Siddhi Parab (Games24x7) Jun 29, 2021, 11:10 AM GMT+5:30 Dear Pramod, Thank you for playing at RummyCircle.com India's premier online rummy site. As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities which are against our company's policy. Hence this account has also been closed. Please feel free to write back in case of any questions. We will be more than happy to assist you.
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 01, 2021
                                  RummyCircle.com Customer Care's response                                   Dear Player,

                                  Greetings from RummyCircle.

                                  We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account.

                                  Regards,
                                  Team RummyCircle.
                                  View replies
                                  Not login
                                  Reply
                                  Not open
                                  Reply
                                  Helpful
                                  7 other people found this review helpful
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                                    S
                                    Subha199
                                    Jun 28, 2021
                                    Resolved
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                                    Resolved

                                    Address: Sion koliwada

                                    Please noy working cash game.i am below 18age my age 28
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                    Regards,
                                    Team RummyCircle.
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                                      R
                                      Rajashekhara Hegade
                                      Jun 28, 2021
                                      Resolved
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                                      Resolved

                                      Address: Nagondanahalli colony

                                      ನನಗೆ ಆಡಲು ಲಾಕ್ ಮಾಡಲಾಗಿದೆ ಓಪನ್ ಮಾಡಿ ಆತವ ಹಣ ವಾಪಾಸ್ nidi
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                      Regards,
                                      Team RummyCircle.
                                      Reply
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                                        1
                                        13ani
                                        Jun 27, 2021
                                        Resolved
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                                        Resolved

                                        Hello sir plz reopen my rummy account... Or refund my money rs 838.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                        Regards,
                                        Team RummyCircle.
                                        Reply
                                        13ani's [Complaint's author] reply, Jun 29, 2021
                                        Sir I try to send my e mail on that address... But always say not found this address...
                                        So for that sir plz reply here... Plz sir refund my money..
                                        Rs 838
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