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RummyCircle.com Complaints & Reviews

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Updated: Sep 27, 2025
Complaints 2515
Resolved
1354
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RummyCircle.com reviews & complaints page 62

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N
Nims vsv
from Mumbai, Maharashtra
Apr 11, 2021
Resolved
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Resolved

Address: Surat

My money not withdrawal
My kyc underreview
Please my help
Aug 5, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Dear Player,

Greetings from RummyCircle.

We see that your account is already KYC verified. As you are still getting an error to verify your KYC, kindly log out and re-login back to your Rummy Circle account.

Regards,
Team RummyCircle.
Nims vsv's [Complaint's author] reply, Apr 15, 2021
I also logged out but not yet Kyc complete
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    J
    jadhav1999mh
    Apr 9, 2021
    Resolved
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    Resolved

    Address: At post Waghadi bk

    Sir Iam Punamchand Jadhav with username:jadhav1999mh
    Email: [[protected]@gmail.com]My under Review KYC is not verified plz verify My Adhar KYC... For Me Am play beautiful rummy circle but now my account block so plz unblock my Account🙏 My Rummy Circle account has Rs 458 plz unblock my account
    Apr 11, 2021
    Complaint marked as Resolved 
    from last one-week i had an issue. Iam unable to play cash games and transactions, when i am clicking on add cash a pop up comes as 'you cannot play cash games and do cash transactions on this account' same was attached. My account was kyc verified and have money to play please solve this sir, iam eagerly waiting for your response
    RummyCircle.com customer support has been notified about the posted complaint.
    Apr 09, 2021
    Updated by jadhav1999mh
    Iam Punamchand Jadhav with username:jadhav1999mh
    Email: [[protected]@gmail.com]My under Review KYC is not verified plz verify My Adhar KYC... For Me Am play beautiful rummy circle but now my account block so plz unblock my Account🙏 My Rummy Circle account has Rs 458 plz unblock my account
    Apr 16, 2021
    Updated by jadhav1999mh
    If you find my multiple accounts then block my account and continue this account. I have Rs. 458 for this account plz started my account
    Apr 16, 2021
    Updated by jadhav1999mh
    If you find my multiple accounts then block my account and continue this account. I have Rs. 458 for this account plz started my account
    Apr 16, 2021
    Updated by jadhav1999mh
    If you find my multiple accounts then block my account and continue this account. I have Rs. 458 for this account plz started my account

    Dear Player,

    Greetings from RummyCircle.

    We have observed irregularities in your account and suspect a violation of our Terms of Service.
    We have accordingly suspended your account permanently.

    For more information about your account kindly send an email at [protected]@My11circle.com from your registered email ID.

    Regards,
    Team RummyCircle.
    Dear Player,

    Greetings from RummyCircle.

    We have observed irregularities in your account and suspect a violation of our Terms of Service.
    We have accordingly suspended your account permanently.

    For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

    Regards,
    Team RummyCircle.
    If you find my multiple accounts then block my account and continue this account. I have Rs. 458 for this account plz started my account
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      D
      dattabikram6
      Apr 4, 2021
      Resolved
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      Resolved

      Address: North 24 parganas.kol 700081

      By mistake I installed the app on my another device. Then in able to sign in or login.email& phone number also changed.situation demand but unable to sign in or login.please tell me how I recover my game an carry-on my Play
      Aug 5, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Dear Player,

      Greetings from RummyCircle.

      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

      Regards,
      Team RummyCircle.
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        S
        Sarikha Hariharan
        Apr 2, 2021
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        Hi.
        I am using rummy circle account for first time and they have blocked my account and telling that Ian using multiple accounts. I have 15000 in my account and they and are not completing my kyc. please help me regarding this issue and try to revert my money back.
        My account id- haran3878
        My mail id- [protected]@gmail.com
        RummyCircle.com customer support has been notified about the posted complaint.
        Dear Player,

        Greetings from RummyCircle.

        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

        Regards,
        Team RummyCircle.
        Please Reopen my close account
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          A
          Amitmitu24
          Mar 27, 2021
          Resolved
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          Resolved

          Please unblock my account.My username is ashasharma24 and email address is [protected]@gmail.com I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
          Aug 5, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Dear Player,

          Greetings from RummyCircle.

          We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account permanently.

          For more information about your account kindly send an email at [protected]@RummyCircle.com from your registered email ID.

          Regards,
          Team RummyCircle.
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            N
            Nagesh dabare
            Mar 26, 2021
            Resolved
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            Resolved

            Address: Maharashtra shelu

            My account is closed open my account
            Aug 5, 2021
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Dear Player,

            Greetings from RummyCircle.

            We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

            Regards,
            Team RummyCircle.
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              D
              Dnyaneshwar Beldar
              Mar 24, 2021
              Resolved
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              Resolved

              Address: Kalyan east mumbai

              Mera game play nahi ho raha hai
              Aug 5, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Dear Player,

              Greetings from RummyCircle.

              We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

              Regards,
              Team RummyCircle.
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                N
                Nitinpai32
                Mar 22, 2021
                Resolved
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                Resolved

                Address: P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064

                Please do not spam.
                i have been playing rummy on your app from last week and I found that When you first invest you will win with good margin with low points and once you invest your profile will be moved to robo players bucket where you will be playing with computer means robo players means players created by the software.
                Once in next level once you pay 750 or 1000 rupees you will never get a origional sequence on deck..you will also never get a jocker or you if you get lot of jocker with hand game you will not get sequence for the show game and trapped there my big points.
                You will be keep losing all your money instantly, that how software is designed not you to win but ofcourse
                the software Owner to win.
                And about the withdraw transcation - Citing transcation under process and not doing instant transcation.
                they want the money to be stuck with them for 4-5 days, there by leving the player to be forced to play so that they can earn more commssions.
                if there is a technical problem for withdrawal, is by cant't You put a pop saying the same at the time of adding cash?
                If we send a email, you wil send a reply via robot.
                So, i am interestegly investing more proofs and Hired some software team to investigate your software.
                [protected]@rummycircle.com this email ID is not valid, kindly check.
                I am providing my username and email id below kindly reply on this .
                Username : narayan02003
                Email ID : narayan.[protected]@gmail.com

                and they make complaint status resolved without resolving the issue then what is the use of consumer complaints forum.

                Kindly note if you block my account i will create new more accounts and still investigate and will collect proofs to expose you.

                Regards,
                Narayan
                Aug 12, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Mar 23, 2021
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle.

                We have replied to you on your registered email id. We request you to check your email " narayan.[protected]@gmail.com " for the response to your query.

                Regards,
                Team RummyCircle.
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                  N
                  Nitinpai32
                  Mar 21, 2021
                  Resolved
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                  Resolved

                  It seems legit, but they cheat you for your money, apparently some players can be robots so they will always win your money, or you might get disconnected and again your money is lost, doesn't seem to convincing to put money into it. i recommend don't put money into it, you will lose it.
                  Kindly ban this site immediately.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Mar 22, 2021
                  Updated by Nitinpai32
                  Please do not spam.
                  i have been playing rummy on your app from last week and I found that When you first invest you will win with good margin with low points and once you invest your profile will be moved to robo players bucket where you will be playing with computer means robo players means players created by the software.
                  Once in next level once you pay 750 or 1000 rupees you will never get a origional sequence on deck..you will also never get a jocker or you if you get lot of jocker with hand game you will not get sequence for the show game and trapped there my big points.
                  You will be keep losing all your money instantly, that how software is designed not you to win but ofcourse
                  the software Owner to win.
                  And about the withdraw transcation - Citing transcation under process and not doing instant transcation.
                  they want the money to be stuck with them for 4-5 days, there by leving the player to be forced to play so that they can earn more commssions.
                  if there is a technical problem for withdrawal, is by cant't You put a pop saying the same at the time of adding cash?
                  If we send a email, you wil send a reply via robot.
                  So, i am interestegly investing more proofs and Hired some software team to investigate your software.
                  [protected]@rummycircle.com this email ID is not valid, kindly check.
                  I am providing my username and email id below kindly reply on this .
                  Username : narayan02003
                  Email ID : narayan.[protected]@gmail.com

                  Kindly note if you block my account i will create new more accounts and still investigate and will collect proofs to expose you.

                  Regards,
                  Narayan
                  Dear Player,

                  Greetings from RummyCircle.

                  We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                  Regards,
                  Team RummyCircle.
                  Nitinpai32's [Complaint's author] reply, Mar 22, 2021
                  this mail id is not valid and stop giving autorobot reply
                  Dear Player,

                  Greetings from RummyCircle.

                  We request you please write to us at [protected]@rummycircle.com or [protected]@my11circle.com along with your username and email address so that our team can help you with this.

                  Regards,
                  Team RummyCircle.
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                    A
                    AshaKumari1979
                    Mar 19, 2021
                    Resolved
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                    Resolved

                    Please unblock my account.My username is ashasharma24 and email address is [protected]@gmail.com I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2021
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle.

                    Thank you for contacting us.

                    Please check your registered mail ID inbox we have already replied to you.

                    For more information about your account kindly send an email at "[protected]@rummycircle.com" from your registered email ID.

                    Regards,
                    Team RummyCircle.
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                      S
                      Sahana Siraj
                      Mar 18, 2021
                      Resolved
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                      Resolved

                      Website: Rummycircle

                      Banned my account
                      My acount is close
                      Please return my account
                      I doesn't play game
                      I am playing fair
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Dear Player,

                      Greetings from RummyCircle.

                      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                      Regards,
                      Team RummyCircle.
                      Helpful
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                        A
                        AshaKumari1979
                        Mar 18, 2021
                        Resolved
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                        Resolved

                        My username is amitmitu24 and my email address is [protected]@gmail.com. I am not albe to join any contest or withdraw my money and i haven't done anything wrong or any suspicious activities from my account i have just logged in my account in web after that i am not able to join any contest they are saying that my account is linked with multiple ID's i don't know about that how my account is linked with multiple ID's so please help me to activate my account
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 19, 2021
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle.

                        Thank you for contacting us.
                        Please check your registered mail ID inbox we have already replied to you.
                        For more information about your account kindly send an email at "[protected]@my11circle.com" from your registered email ID.

                        Regards,
                        Team RummyCircle
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                          R
                          Rakeshkumar1974
                          Mar 18, 2021
                          Resolved
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                          Resolved

                          My username is amitmitu24 and my email address is [protected]@gmail.com. I am not albe to join any contest or withdraw my money and i haven't done anything wrong or any suspicious activities from my account i have just logged in my account in web after that i am not able to join any contest they are saying that my account is linked with multiple ID's i don't know about that how my account is linked with multiple ID's so please help me to activate my account
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 19, 2021
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle.

                          Thank you for contacting us.
                          Please check your registered mail ID inbox we have already replied to you.
                          For more information about your account kindly send an email at "[protected]@my11circle.com" or "[protected]@rummycircle.com" from your registered email ID.

                          Regards,
                          Team RummyCircle
                          Helpful
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                            N
                            Nitinpai32
                            Mar 17, 2021
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                            Address: P O BOX 17640, Malad(w), Mumbai 400 064

                            Hi,
                            I have been using rummy circle from last 1 week while playing rummy circle i win some amount and I would like to transfer to my account but before that I need update the KYC.
                            But when I am trying to add my Aadhar card front & back side images
                            "Due to some technical reason the files could not be uploaded at the moment" error is appearing.
                            I wrote so many mail to them but I received. computer generated reply.
                            There is other option like take a picture of your ID, But thing is while i am capturing the image of any ID the picture quality is really worst as its taking blurry image and when we upload the picture for the KYC Application its been rejected due to unreadable address or text.
                            by the way I am using high end Samsung s10 plus smartphone so there is not having any issue in my smartphone camera.
                            So its clear that they put purposely glitch in there app so KYC Should not be done & amount would not be transfer to my bank account.
                            Kindly take Legal actions on this app owner so they will not fraud with people.
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 18, 2021
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle.

                            We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                            Regards,
                            Team RummyCircle.
                            Mar 22, 2021
                            Updated by Nitinpai32
                            Please do not spam.
                            i have been playing rummy on your app from last week and I found that When you first invest you will win with good margin with low points and once you invest your profile will be moved to robo players bucket where you will be playing with computer means robo players means players created by the software.
                            Once in next level once you pay 750 or 1000 rupees you will never get a origional sequence on deck..you will also never get a jocker or you if you get lot of jocker with hand game you will not get sequence for the show game and trapped there my big points.
                            You will be keep losing all your money instantly, that how software is designed not you to win but ofcourse
                            the software Owner to win.
                            And about the withdraw transcation - Citing transcation under process and not doing instant transcation.
                            they want the money to be stuck with them for 4-5 days, there by leving the player to be forced to play so that they can earn more commssions.
                            if there is a technical problem for withdrawal, is by cant't You put a pop saying the same at the time of adding cash?
                            If we send a email, you wil send a reply via robot.
                            So, i am interestegly investing more proofs and Hired some software team to investigate your software.
                            [protected]@rummycircle.com this email ID is not valid, kindly check.
                            I am providing my username and email id below kindly reply on this .
                            Username : narayan02203
                            Email ID : narayan.[protected]@gmail.com.

                            Kindly note if you block my account i will create new more accounts and still investigate and will collect proofs to expose you.

                            Regards,
                            Narayan
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                              M
                              Mani Maravan
                              Mar 16, 2021
                              Resolved
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                              Resolved

                              Sir my cash game is not working for rummy circle show error is juristiction is not allow to playing
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Dear Player,

                              Greetings from RummyCircle.

                              We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                              Regards,
                              Team RummyCircle.
                              Helpful
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                                M
                                from Roha, Maharashtra
                                Mar 16, 2021
                                Resolved
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                                Resolved

                                Address: Roha kolad

                                Plz help me ...plz start my account or plz send my cash 600is transfer to the my account
                                Mar 16, 2021
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Dear Player,

                                Greetings from RummyCircle.

                                This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                                We request you to kindly provide a copy of the bank passbook on this email for verification. Please note that the Bank Account Number and the Account name should match that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com

                                Regards,
                                Team RummyCircle.
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                                  M
                                  Maya B Nair
                                  Mar 15, 2021
                                  Resolved
                                  Report
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                                  Resolved

                                  My account close please reopen
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                  Regards,
                                  Team RummyCircle.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
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                                    N
                                    Naganath Satalgaon
                                    Mar 10, 2021
                                    Resolved
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                                    Resolved

                                    Address: Talegaon

                                    Plz my request
                                    Email already registered
                                    But not play rummy circles
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                    Regards,
                                    Team RummyCircle.
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                                      Š
                                      Šhïvãkmáŕ Õm Şhìvą
                                      Mar 10, 2021
                                      Resolved
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                                      Resolved

                                      Address: V yaradakere

                                      Cannot play cash games or do transaction my account
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Mar 10, 2021
                                      Updated by Šhïvãkmáŕ Õm Şhìvą
                                      omshi7116637

                                      Dear Player,

                                      Greetings from RummyCircle.

                                      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                      Regards,
                                      Team RummyCircle.
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                                        M
                                        from Roha, Maharashtra
                                        Mar 10, 2021
                                        Resolved
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                                        Resolved

                                        Address: Roj kolad

                                        Amount withdraw nhi ho rahi..or gme start nhi ho rah7799374 compliant no
                                        Mar 16, 2021
                                        Complaint marked as Resolved 
                                        Account was blocked ..no game start no transactions
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                        Regards,
                                        Team RummyCircle.
                                        [email protected]'s [Complaint's author] reply, Mar 12, 2021
                                        Ok
                                        [email protected]'s [Complaint's author] reply, Mar 12, 2021
                                        User id ace691136
                                        Email - [email protected]
                                        [email protected]'s [Complaint's author] reply, Mar 16, 2021
                                        [Protected]@rummycircle.com ye Emil aress invalide dikha raha he
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                        Regards,
                                        Team RummyCircle.
                                        [email protected]'s [Complaint's author] reply, Mar 16, 2021
                                        Ya e-mail address invalid dikha rah he
                                        [email protected]'s [Complaint's author] reply, Mar 16, 2021
                                        [protected]@rummycircle.com
                                        User id ace691136
                                        Email id [email protected]
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                                        We request you to kindly provide a copy of the bank passbook on this email for verification. Please note that the Bank Account Number and the Account name should match that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com

                                        Regards,
                                        Team RummyCircle.
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