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Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 63

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S
Shoba Belure
from Mumbai, Maharashtra
Feb 25, 2021
Resolved
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Address: juhu gali dhanagr wadi, op laxmi kmandir

Hi Team

my old account is this account is blocks

account to transfer account

but not open account also

this sowing message (X The account is temporarily locked due to self -exclusion)

please request to help
Aug 6, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
View replies
make sure you resolving my complaints

My account transfer to - Comment #3804076 - Image #0
Reply
Dear Player,

Greetings from RummyCircle.

We request you to write to us at [protected]@rummycircle.com for further assistance on this matter.

Regards,
Team RummyCircle.
Reply
Shoba Belure's [Complaint's author] reply, Feb 25, 2021
any updeat on this ?
Dear Player,

Greetings from RummyCircle.

As requested earlier, please write to us at [protected]@rummycircle.com for further assistance on this matter.

Regards,
Team RummyCircle.
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    K
    Karbhari dalvi
    Feb 24, 2021
    Resolved
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    Resolved

    My rummy circle account problem log in problem
    Aug 6, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Dear Player,

    Greetings from RummyCircle.

    We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the issue and help you out.

    Regards,
    Team RummyCircle.
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      K
      Karbhari dalvi
      Feb 24, 2021
      Resolved
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      Resolved

      Log Karen KO problem
      Aug 6, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Dear Player,

      Greetings from RummyCircle.

      We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the issue and help you out.

      Regards,
      Team RummyCircle.
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        S
        Shoba Belure
        from Mumbai, Maharashtra
        Feb 24, 2021
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        Address: juhu gali dhanagr wadi, op laxmi kmandir
        Website: rummyCircle.com

        My rummy Circle account not opine plz help me for repine
        my user id shobabelure

        today i m withdrawal cash but not credit in my account

        request to resolve issue

        Please check my withdrawal status Ticket Id - 7720615

        Ticket Id - 7720531
        Aug 6, 2021
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        View replies
        Dear Player,

        Greetings from RummyCircle.

        Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle.

        Hence, we have closed < shobabelure > and transferred the available balance to < sagarghoda1 > .
        Request you to log in and continue playing with account < sagarghoda1 >.

        We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment for all our players.

        Regards,
        Team RummyCircle.
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          N
          Nims vsv
          from Mumbai, Maharashtra
          Feb 23, 2021
          Resolved
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          Resolved

          Address: At.gakachh ta.mangrol
          Website: Account blocked

          Money withdrawal problem
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          View replies
          Dear Player,

          Greetings from RummyCircle.

          We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the issue and help you out.

          Regards,
          Team RummyCircle.
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            1
            13ani
            Feb 23, 2021
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            Sir in my game account balance have INR 2468 in 19Feb2021.
            But 20feb2021 some transaction form my account "FDB capture" and cut my game balance INR2000. NOW in my account have INR469 . SIR that INR 2000 didn't credit in my bank account.
            So sir where is my money gone. Plz refund my money in my bank account.
            And what is FDB capture, ?
            RummyCircle.com customer support has been notified about the posted complaint.
            View replies
            Dear Player,

            Greetings from RummyCircle.

            As requested earlier, please write to us at [protected]@rummycircle.com through your registered email address so that our team can help you with this.

            Regards,
            Team RummyCircle.
            Reply
            13ani's [Complaint's author] reply, Feb 23, 2021
            [email protected]
            This address is not found. Plz help me... Give me a link
            Dear Player,

            Greetings from RummyCircle.

            Please share the error screenshot that you're getting so that we can look into it.

            Regards,
            Team RummyCircle.
            Reply
            Here is the error screen shot sir
            Reply
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              V
              Vinitrao
              Feb 21, 2021
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              My account has been closed for security reasons. Now i can't play any game. Add cash or withdraw is also disable
              +1 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              View replies
              Dear Player,

              Greetings from RummyCircle.

              We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

              Regards,
              Team RummyCircle.
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                13ani
                Feb 20, 2021
                Resolved
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                Sir in my bank account has been creadit only inr15000. And INR25000 has been not credit in my bank account sir.

                16 Feb transaction from my game account .3 times INR15000, INR1000, INR15000.
                but in my bank account credit only one time in feb16 INR15000.

                I give u reversed money cut in my game account... Pics

                I give u my bank transaction stetment only credit INR 15000.pics

                I give u my last months all deposits money in my rummy circle account pics
                Plz refund my INR 25000
                Aug 9, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Dear Player,

                Greetings from RummyCircle.

                As requested earlier, please write to us at [protected]@rummycircle.com through your registered email address so that our team can help you with this.

                Regards,
                Team RummyCircle.
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                  K
                  Kapil Bhatti
                  Feb 19, 2021
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                  We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account.
                  pls tell me the process for playing cash game and deposit or withdraw money
                  i have money in my ac 3302rs
                  my ac id is : kapil7501016
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  View replies
                  Dear Player,

                  Greetings from RummyCircle.

                  Thank you for sharing the requested documents. We have activated your account, based on the document provided. In case, you face any issues in the future, kindly send us an email at [protected]@rummycircle.com.

                  Regards,
                  Team RummyCircle.
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                    1
                    13ani
                    Feb 18, 2021
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                    Sir they tell me. We are refund ur money ..but sir rummy circle cut my deposit money in my game account is rs42000. And refund me only rs15000.
                    Sir plz refund me my last month total deposit money. Plz refund me my rs27000 .plz
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Feb 19, 2021
                    Updated by 13ani                     14feb in my account have
                    INR 42000 . and then rummy circle cut my money from my account INR 40000. And refund me only INR 15000. So where is my INR 25000 money. It's not be create in my account . Plz send me. To day I check my rummy circle account I have only
                    INR 2468 . SO where is my inr 25000. Plz reply and refund my rs25000 money. In my bank account.
                    I will send u my 14feb balance pic
                    View replies
                    Dear Player,

                    Greetings from RummyCircle.

                    We regret to inform you that we will not be able to reactivate your account. We have initiated the refund of your available deposit balance INR 2468 into your deposit account/instrument. The same will be credited into your account within 7-8 working days.

                    Regards,
                    Team RummyCircle.
                    Reply
                    13ani's [Complaint's author] reply, Feb 19, 2021
                    14feb in my account have
                    INR 42000 . and then rummy circle cut my money from my account INR 40000. And refund me only INR 15000. So where is my INR 25000 money. It's not be create in my account . Plz send me. To day I check my rummy circle account I have only
                    INR 2468 . SO where is my inr 25000. Plz reply and refund my rs25000 money. In my bank account.
                    Dear Player,

                    Greetings from RummyCircle.

                    We regret the inconvenience caused to you. Further to our conversation, we request you to kindly check your registered email "anirban.[protected]@gmail.com". We have already replied to you with the information regarding your account status and balance issue. In the future, if you need assistance kindly send an email at [protected]@rummycircle.com from your registered email id.

                    Regards,
                    Team RummyCircle.
                    Reply
                    13ani's [Complaint's author] reply, Feb 20, 2021
                    This mail I'd address not be found
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                      K
                      Kanase Dipak
                      from Bengaluru, Karnataka
                      Feb 17, 2021
                      Resolved
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                      Resolved

                      Please reopen my account
                      +2 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Dear Player,

                      Greetings from RummyCircle.

                      We request you to please write to us at [protected]@rummycircle.com along with your username and email address so that our team can assist you with this.

                      Regards,
                      Team RummyCircle.
                      Reply
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                        M
                        Manis2520
                        Feb 16, 2021
                        Resolved
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                        Resolved

                        Dear sir
                        I have lost my mobile number, I want changed my new mobile but this number allready existing so what I do next step
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        Dear Player,

                        Greetings from RummyCircle.

                        We request you to please write to us at [protected]@rummycircle.com along with your username and email address and our team will assist you with this.

                        Regards,
                        Team RummyCircle.
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                          1
                          13ani
                          Feb 15, 2021
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                          Sir kindly reopen my account. Or plz plz plz give me back my last month deposit money. Rs 40000.
                          When I deposit in ur gaming platform rs 40000 in a month. Then u closed my account. So plz sir back my deposit money in my account.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Player,

                          Greetings from RummyCircle.

                          We request you to please write to us at [protected]@rummycircle.com along with your username, email address, and transaction details so that our team can help you with this.

                          Regards,
                          Team RummyCircle.
                          Reply
                          13ani's [Complaint's author] reply, Feb 15, 2021
                          Sir [email protected] this address not be found. What am I do sir
                          Dear Player,

                          Greetings from RummyCircle.

                          Please share your username and email address along with the error screenshot so that we can check.

                          Regards,
                          Team RummyCircle.
                          Reply
                          13ani's [Complaint's author] reply, Feb 17, 2021
                          User name. 13unlucky
                          Email. I'd. [email protected]
                          13ani's [Complaint's author] reply, Feb 18, 2021
                          Where is ur
                          13ani's [Complaint's author] reply, Feb 18, 2021
                          Sir rummy circle cut my money in my game I'd account balance. I have 42000rs. Rummy circle cut money 40000rs and refund me 15000rs. But I don't know where is my 27000rs deposit money. They didn't refund me my deposit money. But cut with my game I'd account balance. Plz sir refund me my money
                          Dear Player,

                          Greetings from RummyCircle.

                          We regret to inform you that we will not be able to reactivate your account. We have initiated the refund of your available deposit balance INR 2468 into your deposit account/instrument. The same will be credited into your account within 7-8 working days.

                          Regards,
                          Team RummyCircle.
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                            S
                            Shivakukcy
                            Feb 15, 2021
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                            I placed a withdrawal on 10th on RummyCircle.com and there are not processing it from then. They say it takes 72 hours. But according to time calculations it's has been 102 hrs.. I wrote around 15- 20 emails and they won't even respond. Some guys reply the same 72hrs but before replying they won't even read the query properly. I think they are not educated or illeterates as the main question or query of the customer has to be answered but these guys simply copy paste the same old story and send it.. Even if they send saying 72 hrs it bas been long ago completed.. Placed it on 10ty and today is 15th.. 5days have been completed.
                            +1 photos
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 15, 2021
                            RummyCircle.com Customer Care's response                             Dear Player,

                            Greetings from RummyCircle.

                            We request you to please write to us at [protected]@rummycircle.com along with your username, email address, and transaction details so that our team can help you with this.

                            Regards,
                            Team RummyCircle.
                            View replies
                            Bro i am also facing the same problem
                            I requested on 11th February 2021

                            It is same as request placed with the bank

                            Bro what is your position now ??
                            Reply
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                              R
                              Rohan Gajrani
                              Feb 14, 2021
                              Resolved
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                              Resolved

                              I requested a withdrawal of INR 4020 on 11th feb around 1.30 pm but it not credited to my bank account yet .
                              It is showing that they have placed the request with the bank but even after 72 hours i have no information about my money .
                              Is there any solution to this or they fraud like this ??
                              My registered email is [protected]@gmail.com
                              Feb 17, 2021
                              Complaint marked as Resolved 
                              My problem is not yet solved, they just mailed me saying that i will get it on 17/02/21
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Player,

                              Greetings from RummyCircle.

                              We request you to please write to us at [protected]@rummycircle.com along with your username, email address, and transaction details so that our team can help you with this.

                              Regards,
                              Team RummyCircle.
                              Reply
                              Rohan Gajrani's [Complaint's author] reply, Feb 15, 2021
                              I have still not got withdrawal amount of INR 4020 in my bank account .
                              Please help
                              My registered email is [email protected]
                              Dear Player,

                              Greetings from RummyCircle.

                              We understand your disappointment, however, we are constantly in touch with the bank for the same, once we receive the revert from the bank we will either add your amount to your RummyCircle account so that you can raise another request and process the same or will ask them to process the same in your bank account as soon as possible

                              Regards,
                              Team RummyCircle.
                              Reply
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                                G
                                Gangadharappa Gangadharappa
                                from Noida, Uttar Pradesh
                                Feb 7, 2021
                                Resolved
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                                Resolved

                                Address: Chikkaballapur

                                My account closed, please activate
                                +1 photos
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Dear Player,

                                Greetings from RummyCircle.

                                We request you to please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                Regards,
                                Team RummyCircle.
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                                  G
                                  Ganesh Jaid
                                  from Noida, Uttar Pradesh
                                  Feb 7, 2021
                                  Jun 1, 2023
                                  This thread was updated on Jun 1, 2023
                                  Resolved
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                                  Resolved

                                  Address: Jalna

                                  Your request " Allow to play the game please solve this problem " with Ticket Id- 7637387 has been solved. To add additional comments, reply to this email.


                                  RummyCircle Team (Games24x7)

                                  Feb 7, 2021, 4:28 PM GMT+5:30

                                  Dear Player,

                                  Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                  Please note that the email Id through which you have sent us an email is not Registered with us. We request you to send an email from your registered Email Id in order for us act on your request.

                                  Regards
                                  Fairplay Team
                                  [protected]@RummyCircle.com
                                  ​Precautionary Note: To keep your account safe and secure, please remember to always log out from your account when not playing. Enjoy awesome game playing experience only with us!
                                  +1 photos
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Feb 07, 2021
                                  Updated by Ganesh Jaid                                   chalu kar nahi to my account band kar de mere pase dedo

                                  Verified Support
                                  Feb 08, 2021
                                  RummyCircle.com Customer Care's response                                   Dear Player,

                                  Greetings from RummyCircle.

                                  We request you to please email us at [protected]@rummycircle.com from your registered email address along with your username so that our team can help you out.

                                  Regards,
                                  Team RummyCircle.
                                  View replies
                                  Dear sir
                                  My username is zen94847zbpw
                                  I can't play my cash game, it's reason my account closed and blocked so kindly clear this problem and my amount stuck in withdrawal 1900...so please help me to unblock my account

                                  Your request " Allow to play the game please solve this problem " with Ticket Id- 7637387 has been solved. To add additional comme - Comment #4076228 - Image #0
                                  Reply
                                  my free fire id ban only hade shot application which use for fun dint know because of my free fire id ban request you my id unsuspend in future will not do any such mistake 😭😭😭😭😭😭😭😭 wati plase😭😭😭😭😭😭

                                  Your request " Allow to play the game please solve this problem " with Ticket Id- 7637387 has been solved. To add additional comme - Comment #4081078 - Image #0
                                  Reply
                                  Your request has been received and is being reviewed by our support staff. Please use Ticket ID 16385735, to track your request.

                                  Warm Regards,
                                  Support Team

                                  Your request " Allow to play the game please solve this problem " with Ticket Id- 7637387 has been solved. To add additional comme - Comment #4107838 - Image #0
                                  Reply
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                                  13 found this helpful
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                                    P
                                    Palashkumar
                                    Feb 7, 2021
                                    Resolved
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                                    Resolved

                                    My rummy circle account blocked. please unblock my rummy circle account.
                                    +1 photos
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    We request you to please write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the matter and assist you.

                                    Regards,
                                    Team RummyCircle.
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                                      P
                                      Palashkumar
                                      Feb 6, 2021
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                                      Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India - 40006

                                      Sir my rummy circle account blocked. please unblock my rummy circle account.
                                      +1 photos
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Feb 06, 2021
                                      Updated by Palashkumar                                       Sir please unblock my rummy circle account

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                                        P
                                        Palashkumar
                                        Feb 6, 2021
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                                        Resolved

                                        Sir, i have an Rummy circle account and it has been blocked since04/02/2021 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem.
                                        +1 photos
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 08, 2021
                                        RummyCircle.com Customer Care's response                                         Dear Player,

                                        Greetings from RummyCircle.

                                        We request you to please write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the matter and assist you.

                                        Regards,
                                        Team RummyCircle.
                                        Feb 08, 2021
                                        Updated by Palashkumar                                         Username rock12141971
                                        Email [protected]@gmail.com
                                        Verified Support
                                        Feb 08, 2021
                                        RummyCircle.com Customer Care's response                                         Dear Player,

                                        Greetings from RummyCircle.

                                        As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently. Also, the withdrawable balance has been refunded.

                                        Regards,
                                        Team RummyCircle.
                                        Feb 08, 2021
                                        Updated by Palashkumar                                         Sir please unblock my rummy circle account.
                                        Feb 08, 2021
                                        Updated by Palashkumar                                         Sir, I have not done anything like that in the account ... Please fix the account like this time.sir please reopen my account.
                                        Verified Support
                                        Feb 20, 2021
                                        RummyCircle.com Customer Care's response                                         Dear Player,

                                        Greetings from RummyCircle.

                                        As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently. Also, the withdrawable balance has been refunded.

                                        Regards,
                                        Team RummyCircle.
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