Submit a Complaint
Claimed

RummyCircle.com Complaints & Reviews

www.rummycircle.com
3
Updated: Sep 27, 2025
Complaints 2515
Resolved
1354
Unresolved
1161
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to RummyCircle.com

Having problems with RummyCircle.com?

File a complaint and get it resolved by RummyCircle.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
RummyCircle.com

RummyCircle.com reviews & complaints page 63

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vaibhav0995
Mar 8, 2021
Resolved
Report
Copy
Resolved

Address: Sai krupa building vaidwasti, pimple gurav, pune-411061

We are sorry, but for the moment you cannot play cash games or do transaction on this account. This is part of our standard procedure to protect your account. For more information, please contact the fair play team at [protected]@rummycircle.com
Mar 9, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
View replies
Dear Player,

Greetings from RummyCircle.

We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle.
Reply
Bt why...any reason
Reply
RummyCircle.com Customer Care's response, Mar 16, 2021
Verified Support
Dear Player,

Greetings from RummyCircle.

We request you please write to us at [email protected] along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shoba Belure
    from Mumbai, Maharashtra
    Mar 6, 2021
    Report
    Copy

    Address: juhu gali dhanagr wadi, op laxmi kmandir

    Hi team

    account amount transfer to account
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Dear Player,

    Greetings from RummyCircle.

    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

    Regards,
    Team RummyCircle.
    Reply
    Plzzzzz dart my account plzzzzzz
    Reply
    RummyCircle.com Customer Care's response, Mar 16, 2021
    Verified Support
    Dear Player,

    Greetings from RummyCircle.

    We request you please write to us at [email protected] along with your username and email address so that our team can help you with this.

    Regards,
    Team RummyCircle.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shoba Belure
      from Mumbai, Maharashtra
      Mar 2, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: juhu gali dhanagr wadi, op laxmi kmandir

      My user name is

      account is not open

      please help account is reopen

      @rummyCircle please look into this

      my money is loss

      account balance is 1000

      please please help @rummyCircle
      Aug 6, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Dear Player,

      Greetings from RummyCircle.

      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

      Regards,
      Team RummyCircle.
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shivakukcy
        Mar 2, 2021
        Resolved
        Report
        Copy
        Resolved

        I have been loosing constantly money in this site and I wrote an email to close my account permanently due to losses. These guys won't even close my account permanently nor they stop looting my money.
        Aug 6, 2021
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        View replies
        Dear Player,

        Greetings from RummyCircle.

        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

        Regards,
        Team RummyCircle.
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shoba Belure
          from Mumbai, Maharashtra
          Mar 2, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: juhu gali dhanagr wadi, op laxmi kmandir

          Hi Team

          my old account is this account is blocks

          account to transfer account

          but not open account also

          this sowing message (X The account is temporarily locked due to self -exclusion)

          please request to help
          Aug 6, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          View replies
          Dear Player,

          Greetings from RummyCircle.

          We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

          Regards,
          Team RummyCircle.
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rakeshkumar1974
            Mar 1, 2021
            Resolved
            Report
            Copy
            Resolved

            Please unblock my account.My username is amitmitu24 and email address is [protected]@gmail.com. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities and i have just reset my phone after that when i tried to play any contest i was not able to play or withdraw my money so please help me as i don't have any other id also i have used my aadhar card and account number and I don't be able to play Rummycircle so please help me to activate my account or please show the way to withdraw my money
            Aug 6, 2021
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Mar 03, 2021
            RummyCircle.com Customer Care's response             Dear Player,

            Greetings from RummyCircle.

            As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

            Please note that you still have a balance of Rs <108.01> and that we shall credit back this to your account in the next 5 to 7 working days.

            Regards,
            Team RummyCircle.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              1
              13ani
              Feb 28, 2021
              Resolved
              Report
              Copy
              Resolved

              Sir u tellme to contact us
              [protected]@rummycircle.com
              But it's not found... Plz refund my transaction money.
              Aug 6, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              View replies
              Dear Player,

              Greetings from RummyCircle.

              We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can assist you.

              Regards,
              Team RummyCircle.
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sh23
                Feb 27, 2021
                Resolved
                Report
                Copy
                Resolved

                Website: Www.rummycircle.com

                I have created new account because they have Closed my old account without any reason. The reason my that t had asked something on rummycircle FB page. I want to clear my doubt but they closed my old account and blocked my money.
                After I created new account before two days and they closed new account without any reason or notifications and blocked again my money.
                Aug 12, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 28, 2021
                RummyCircle.com Customer Care's response                 Dear Player,

                Greetings from RummyCircle.

                We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can assist you.

                Regards,
                Team RummyCircle.
                View replies
                I have send email regarding this many time but they haven't resolve it.
                I requested many time.
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sumit suryakant Alladwad
                  from Ghumarwin, Himachal Pradesh
                  Feb 27, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: At bapshetwadi post barahali tq mukhed district nanded maharashtra

                  Hello sir I am sumit alladwad..
                  I am playing rummy circles game since 2 years ..
                  Last time I was changed my bank details..
                  But when I am change my bank details the company put my account on hold..
                  This is for seriously I don't know..and today I got money from my referral but the company dedicated my balance bcoz of baf..
                  Actually I am not doing any wrong thing but still they are not solving problems..
                  Till now I'm sending more than 20 mail..
                  But everytime they said something different which is I can't handle..
                  So sir please take something strong action ..
                  I'm sending my original bank details but again they are finding something new trick to hold my account..
                  Today they deducted 150 rupees ..I don't know why ..
                  N number of people playing this game I don't how much people facing this problem ..
                  So sir please take strict action on rummycircle.com...
                  Regards sumit alladwad
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 28, 2021
                  RummyCircle.com Customer Care's response                   Dear Player,

                  Greetings from RummyCircle.

                  We are sorry to hear that and request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the matter.

                  Regards,
                  Team RummyCircle.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bunty9600
                    from Noida, Uttar Pradesh
                    Feb 26, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 86 b/2 govindpuri,kalkaji

                    1000 rupees debited from my account but amount not recieved in rummy cash, Please help me for refund

                    Your faithfully
                    Amit chauhan
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    View replies
                    Dear Player,

                    Greetings from RummyCircle.

                    We request you to please share your username and email address so that we can assist you with this.

                    Regards,
                    Team RummyCircle.
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shoba Belure
                      from Mumbai, Maharashtra
                      Feb 25, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: juhu gali dhanagr wadi, op laxmi kmandir

                      Hi Team

                      my old account is this account is blocks

                      account to transfer account

                      but not open account also

                      this sowing message (X The account is temporarily locked due to self -exclusion)

                      please request to help
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      make sure you resolving my complaints
                      Reply
                      Dear Player,

                      Greetings from RummyCircle.

                      We request you to write to us at [protected]@rummycircle.com for further assistance on this matter.

                      Regards,
                      Team RummyCircle.
                      Reply
                      Shoba Belure's [Complaint's author] reply, Feb 25, 2021
                      any updeat on this ?
                      Dear Player,

                      Greetings from RummyCircle.

                      As requested earlier, please write to us at [protected]@rummycircle.com for further assistance on this matter.

                      Regards,
                      Team RummyCircle.
                      Reply
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Karbhari dalvi
                        Feb 24, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        My rummy circle account problem log in problem
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        Dear Player,

                        Greetings from RummyCircle.

                        We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the issue and help you out.

                        Regards,
                        Team RummyCircle.
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Karbhari dalvi
                          Feb 24, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Log Karen KO problem
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Player,

                          Greetings from RummyCircle.

                          We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the issue and help you out.

                          Regards,
                          Team RummyCircle.
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shoba Belure
                            from Mumbai, Maharashtra
                            Feb 24, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: juhu gali dhanagr wadi, op laxmi kmandir
                            Website: rummyCircle.com

                            My rummy Circle account not opine plz help me for repine
                            my user id shobabelure

                            today i m withdrawal cash but not credit in my account

                            request to resolve issue

                            Please check my withdrawal status Ticket Id - 7720615

                            Ticket Id - 7720531
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Player,

                            Greetings from RummyCircle.

                            Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle.

                            Hence, we have closed < shobabelure > and transferred the available balance to < sagarghoda1 > .
                            Request you to log in and continue playing with account < sagarghoda1 >.

                            We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment for all our players.

                            Regards,
                            Team RummyCircle.
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nims vsv
                              from Mumbai, Maharashtra
                              Feb 23, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: At.gakachh ta.mangrol
                              Website: Account blocked

                              Money withdrawal problem
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Player,

                              Greetings from RummyCircle.

                              We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the issue and help you out.

                              Regards,
                              Team RummyCircle.
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                1
                                13ani
                                Feb 23, 2021
                                Report
                                Copy

                                Sir in my game account balance have INR 2468 in 19Feb2021.
                                But 20feb2021 some transaction form my account "FDB capture" and cut my game balance INR2000. NOW in my account have INR469 . SIR that INR 2000 didn't credit in my bank account.
                                So sir where is my money gone. Plz refund my money in my bank account.
                                And what is FDB capture, ?
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Dear Player,

                                Greetings from RummyCircle.

                                As requested earlier, please write to us at [protected]@rummycircle.com through your registered email address so that our team can help you with this.

                                Regards,
                                Team RummyCircle.
                                Reply
                                13ani's [Complaint's author] reply, Feb 23, 2021
                                [email protected]
                                This address is not found. Plz help me... Give me a link
                                Dear Player,

                                Greetings from RummyCircle.

                                Please share the error screenshot that you're getting so that we can look into it.

                                Regards,
                                Team RummyCircle.
                                Reply
                                Here is the error screen shot sir
                                Reply
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vinitrao
                                  Feb 21, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  My account has been closed for security reasons. Now i can't play any game. Add cash or withdraw is also disable
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                  Regards,
                                  Team RummyCircle.
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    1
                                    13ani
                                    Feb 20, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Sir in my bank account has been creadit only inr15000. And INR25000 has been not credit in my bank account sir.

                                    16 Feb transaction from my game account .3 times INR15000, INR1000, INR15000.
                                    but in my bank account credit only one time in feb16 INR15000.

                                    I give u reversed money cut in my game account... Pics

                                    I give u my bank transaction stetment only credit INR 15000.pics

                                    I give u my last months all deposits money in my rummy circle account pics
                                    Plz refund my INR 25000
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    As requested earlier, please write to us at [protected]@rummycircle.com through your registered email address so that our team can help you with this.

                                    Regards,
                                    Team RummyCircle.
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kapil Bhatti
                                      Feb 19, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account.
                                      pls tell me the process for playing cash game and deposit or withdraw money
                                      i have money in my ac 3302rs
                                      my ac id is : kapil7501016
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      Thank you for sharing the requested documents. We have activated your account, based on the document provided. In case, you face any issues in the future, kindly send us an email at [protected]@rummycircle.com.

                                      Regards,
                                      Team RummyCircle.
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        1
                                        13ani
                                        Feb 18, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Sir they tell me. We are refund ur money ..but sir rummy circle cut my deposit money in my game account is rs42000. And refund me only rs15000.
                                        Sir plz refund me my last month total deposit money. Plz refund me my rs27000 .plz
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Feb 19, 2021
                                        Updated by 13ani                                         14feb in my account have
                                        INR 42000 . and then rummy circle cut my money from my account INR 40000. And refund me only INR 15000. So where is my INR 25000 money. It's not be create in my account . Plz send me. To day I check my rummy circle account I have only
                                        INR 2468 . SO where is my inr 25000. Plz reply and refund my rs25000 money. In my bank account.
                                        I will send u my 14feb balance pic
                                        View replies
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        We regret to inform you that we will not be able to reactivate your account. We have initiated the refund of your available deposit balance INR 2468 into your deposit account/instrument. The same will be credited into your account within 7-8 working days.

                                        Regards,
                                        Team RummyCircle.
                                        Reply
                                        13ani's [Complaint's author] reply, Feb 19, 2021
                                        14feb in my account have
                                        INR 42000 . and then rummy circle cut my money from my account INR 40000. And refund me only INR 15000. So where is my INR 25000 money. It's not be create in my account . Plz send me. To day I check my rummy circle account I have only
                                        INR 2468 . SO where is my inr 25000. Plz reply and refund my rs25000 money. In my bank account.
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        We regret the inconvenience caused to you. Further to our conversation, we request you to kindly check your registered email "anirban.[protected]@gmail.com". We have already replied to you with the information regarding your account status and balance issue. In the future, if you need assistance kindly send an email at [protected]@rummycircle.com from your registered email id.

                                        Regards,
                                        Team RummyCircle.
                                        Reply
                                        13ani's [Complaint's author] reply, Feb 20, 2021
                                        This mail I'd address not be found
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Garena
                                          1
                                          (12387)
                                          Junglee Rummy
                                          2
                                          (1045)
                                          TimesofMoney
                                          1
                                          (1599)