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3.3
Updated: Mar 19, 2026
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1583
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RummyCircle.com reviews & complaints page 63

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M
[email protected]
from Roha, Maharashtra
Mar 10, 2021
Resolved
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Resolved

Address: Roj kolad

Amount withdraw nhi ho rahi..or gme start nhi ho rah7799374 compliant no
Mar 16, 2021
Complaint marked as Resolved 
Account was blocked ..no game start no transactions
RummyCircle.com customer support has been notified about the posted complaint.
View replies
Dear Player,

Greetings from RummyCircle.

We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle.
Reply
[email protected]'s [Complaint's author] reply, Mar 12, 2021
Ok
[email protected]'s [Complaint's author] reply, Mar 12, 2021
User id ace691136
Email - [email protected]
[email protected]'s [Complaint's author] reply, Mar 16, 2021
[Protected]@rummycircle.com ye Emil aress invalide dikha raha he
Dear Player,

Greetings from RummyCircle.

We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle.
Reply
[email protected]'s [Complaint's author] reply, Mar 16, 2021
Ya e-mail address invalid dikha rah he
[email protected]'s [Complaint's author] reply, Mar 16, 2021
[protected]@rummycircle.com
User id ace691136
Email id [email protected]
Dear Player,

Greetings from RummyCircle.

This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

We request you to kindly provide a copy of the bank passbook on this email for verification. Please note that the Bank Account Number and the Account name should match that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com

Regards,
Team RummyCircle.
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    V
    Vaibhav0995
    Mar 8, 2021
    Resolved
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    Resolved

    Address: Sai krupa building vaidwasti, pimple gurav, pune-411061

    We are sorry, but for the moment you cannot play cash games or do transaction on this account. This is part of our standard procedure to protect your account. For more information, please contact the fair play team at [protected]@rummycircle.com
    Mar 9, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Dear Player,

    Greetings from RummyCircle.

    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

    Regards,
    Team RummyCircle.
    Reply
    Bt why...any reason
    Reply
    RummyCircle.com Customer Care's response, Mar 16, 2021
    Verified Support
    Dear Player,

    Greetings from RummyCircle.

    We request you please write to us at [email protected] along with your username and email address so that our team can help you with this.

    Regards,
    Team RummyCircle.
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      S
      Shoba Belure
      from Mumbai, Maharashtra
      Mar 6, 2021
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      Address: juhu gali dhanagr wadi, op laxmi kmandir

      Hi team

      account amount transfer to account
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Dear Player,

      Greetings from RummyCircle.

      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

      Regards,
      Team RummyCircle.
      Reply
      Plzzzzz dart my account plzzzzzz
      Reply
      RummyCircle.com Customer Care's response, Mar 16, 2021
      Verified Support
      Dear Player,

      Greetings from RummyCircle.

      We request you please write to us at [email protected] along with your username and email address so that our team can help you with this.

      Regards,
      Team RummyCircle.
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        S
        Shoba Belure
        from Mumbai, Maharashtra
        Mar 2, 2021
        Resolved
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        Resolved

        Address: juhu gali dhanagr wadi, op laxmi kmandir

        My user name is

        account is not open

        please help account is reopen

        @rummyCircle please look into this

        my money is loss

        account balance is 1000

        please please help @rummyCircle
        Aug 6, 2021
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        View replies
        Dear Player,

        Greetings from RummyCircle.

        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

        Regards,
        Team RummyCircle.
        Reply
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          S
          Shivakukcy
          Mar 2, 2021
          Resolved
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          Resolved

          I have been loosing constantly money in this site and I wrote an email to close my account permanently due to losses. These guys won't even close my account permanently nor they stop looting my money.
          Aug 6, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          View replies
          Dear Player,

          Greetings from RummyCircle.

          We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

          Regards,
          Team RummyCircle.
          Reply
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            S
            Shoba Belure
            from Mumbai, Maharashtra
            Mar 2, 2021
            Resolved
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            Resolved

            Address: juhu gali dhanagr wadi, op laxmi kmandir

            Hi Team

            my old account is this account is blocks

            account to transfer account

            but not open account also

            this sowing message (X The account is temporarily locked due to self -exclusion)

            please request to help
            Aug 6, 2021
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            View replies
            Dear Player,

            Greetings from RummyCircle.

            We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

            Regards,
            Team RummyCircle.
            Reply
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              R
              Rakeshkumar1974
              Mar 1, 2021
              Resolved
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              Resolved

              Please unblock my account.My username is amitmitu24 and email address is [protected]@gmail.com. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities and i have just reset my phone after that when i tried to play any contest i was not able to play or withdraw my money so please help me as i don't have any other id also i have used my aadhar card and account number and I don't be able to play Rummycircle so please help me to activate my account or please show the way to withdraw my money
              Aug 6, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Mar 03, 2021
              RummyCircle.com Customer Care's response               Dear Player,

              Greetings from RummyCircle.

              As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

              Please note that you still have a balance of Rs <108.01> and that we shall credit back this to your account in the next 5 to 7 working days.

              Regards,
              Team RummyCircle.
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                1
                13ani
                Feb 28, 2021
                Resolved
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                Resolved

                Sir u tellme to contact us
                [protected]@rummycircle.com
                But it's not found... Plz refund my transaction money.
                Aug 6, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Dear Player,

                Greetings from RummyCircle.

                We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can assist you.

                Regards,
                Team RummyCircle.
                Reply
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                  S
                  Sh23
                  Feb 27, 2021
                  Resolved
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                  Resolved

                  Website: Www.rummycircle.com

                  I have created new account because they have Closed my old account without any reason. The reason my that t had asked something on rummycircle FB page. I want to clear my doubt but they closed my old account and blocked my money.
                  After I created new account before two days and they closed new account without any reason or notifications and blocked again my money.
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 28, 2021
                  RummyCircle.com Customer Care's response                   Dear Player,

                  Greetings from RummyCircle.

                  We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can assist you.

                  Regards,
                  Team RummyCircle.
                  View replies
                  I have send email regarding this many time but they haven't resolve it.
                  I requested many time.
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                    S
                    Sumit suryakant Alladwad
                    from Ghumarwin, Himachal Pradesh
                    Feb 27, 2021
                    Resolved
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                    Resolved

                    Address: At bapshetwadi post barahali tq mukhed district nanded maharashtra

                    Hello sir I am sumit alladwad..
                    I am playing rummy circles game since 2 years ..
                    Last time I was changed my bank details..
                    But when I am change my bank details the company put my account on hold..
                    This is for seriously I don't know..and today I got money from my referral but the company dedicated my balance bcoz of baf..
                    Actually I am not doing any wrong thing but still they are not solving problems..
                    Till now I'm sending more than 20 mail..
                    But everytime they said something different which is I can't handle..
                    So sir please take something strong action ..
                    I'm sending my original bank details but again they are finding something new trick to hold my account..
                    Today they deducted 150 rupees ..I don't know why ..
                    N number of people playing this game I don't how much people facing this problem ..
                    So sir please take strict action on rummycircle.com...
                    Regards sumit alladwad
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 28, 2021
                    RummyCircle.com Customer Care's response                     Dear Player,

                    Greetings from RummyCircle.

                    We are sorry to hear that and request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the matter.

                    Regards,
                    Team RummyCircle.
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                      B
                      Bunty9600
                      from Noida, Uttar Pradesh
                      Feb 26, 2021
                      Resolved
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                      Resolved

                      Address: 86 b/2 govindpuri,kalkaji

                      1000 rupees debited from my account but amount not recieved in rummy cash, Please help me for refund

                      Your faithfully
                      Amit chauhan
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Dear Player,

                      Greetings from RummyCircle.

                      We request you to please share your username and email address so that we can assist you with this.

                      Regards,
                      Team RummyCircle.
                      Reply
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                        S
                        Shoba Belure
                        from Mumbai, Maharashtra
                        Feb 25, 2021
                        Resolved
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                        Resolved

                        Address: juhu gali dhanagr wadi, op laxmi kmandir

                        Hi Team

                        my old account is this account is blocks

                        account to transfer account

                        but not open account also

                        this sowing message (X The account is temporarily locked due to self -exclusion)

                        please request to help
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        make sure you resolving my complaints
                        Reply
                        Dear Player,

                        Greetings from RummyCircle.

                        We request you to write to us at [protected]@rummycircle.com for further assistance on this matter.

                        Regards,
                        Team RummyCircle.
                        Reply
                        Shoba Belure's [Complaint's author] reply, Feb 25, 2021
                        any updeat on this ?
                        Dear Player,

                        Greetings from RummyCircle.

                        As requested earlier, please write to us at [protected]@rummycircle.com for further assistance on this matter.

                        Regards,
                        Team RummyCircle.
                        Reply
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                          K
                          Karbhari dalvi
                          Feb 24, 2021
                          Resolved
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                          Resolved

                          My rummy circle account problem log in problem
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Player,

                          Greetings from RummyCircle.

                          We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the issue and help you out.

                          Regards,
                          Team RummyCircle.
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                            K
                            Karbhari dalvi
                            Feb 24, 2021
                            Resolved
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                            Resolved

                            Log Karen KO problem
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Player,

                            Greetings from RummyCircle.

                            We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the issue and help you out.

                            Regards,
                            Team RummyCircle.
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                              S
                              Shoba Belure
                              from Mumbai, Maharashtra
                              Feb 24, 2021
                              Resolved
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                              Resolved

                              Address: juhu gali dhanagr wadi, op laxmi kmandir
                              Website: rummyCircle.com

                              My rummy Circle account not opine plz help me for repine
                              my user id shobabelure

                              today i m withdrawal cash but not credit in my account

                              request to resolve issue

                              Please check my withdrawal status Ticket Id - 7720615

                              Ticket Id - 7720531
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Player,

                              Greetings from RummyCircle.

                              Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle.

                              Hence, we have closed < shobabelure > and transferred the available balance to < sagarghoda1 > .
                              Request you to log in and continue playing with account < sagarghoda1 >.

                              We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment for all our players.

                              Regards,
                              Team RummyCircle.
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                                N
                                Nims vsv
                                from Mumbai, Maharashtra
                                Feb 23, 2021
                                Resolved
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                                Resolved

                                Address: At.gakachh ta.mangrol
                                Website: Account blocked

                                Money withdrawal problem
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Dear Player,

                                Greetings from RummyCircle.

                                We request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the issue and help you out.

                                Regards,
                                Team RummyCircle.
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                                  1
                                  13ani
                                  Feb 23, 2021
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                                  Sir in my game account balance have INR 2468 in 19Feb2021.
                                  But 20feb2021 some transaction form my account "FDB capture" and cut my game balance INR2000. NOW in my account have INR469 . SIR that INR 2000 didn't credit in my bank account.
                                  So sir where is my money gone. Plz refund my money in my bank account.
                                  And what is FDB capture, ?
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  As requested earlier, please write to us at [protected]@rummycircle.com through your registered email address so that our team can help you with this.

                                  Regards,
                                  Team RummyCircle.
                                  Reply
                                  13ani's [Complaint's author] reply, Feb 23, 2021
                                  [email protected]
                                  This address is not found. Plz help me... Give me a link
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  Please share the error screenshot that you're getting so that we can look into it.

                                  Regards,
                                  Team RummyCircle.
                                  Reply
                                  Here is the error screen shot sir
                                  Reply
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                                    V
                                    Vinitrao
                                    Feb 21, 2021
                                    Resolved
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                                    Resolved

                                    My account has been closed for security reasons. Now i can't play any game. Add cash or withdraw is also disable
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                    Regards,
                                    Team RummyCircle.
                                    Reply
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                                      13ani
                                      Feb 20, 2021
                                      Resolved
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                                      Resolved

                                      Sir in my bank account has been creadit only inr15000. And INR25000 has been not credit in my bank account sir.

                                      16 Feb transaction from my game account .3 times INR15000, INR1000, INR15000.
                                      but in my bank account credit only one time in feb16 INR15000.

                                      I give u reversed money cut in my game account... Pics

                                      I give u my bank transaction stetment only credit INR 15000.pics

                                      I give u my last months all deposits money in my rummy circle account pics
                                      Plz refund my INR 25000
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      As requested earlier, please write to us at [protected]@rummycircle.com through your registered email address so that our team can help you with this.

                                      Regards,
                                      Team RummyCircle.
                                      Reply
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                                        K
                                        Kapil Bhatti
                                        Feb 19, 2021
                                        Resolved
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                                        Resolved

                                        We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account.
                                        pls tell me the process for playing cash game and deposit or withdraw money
                                        i have money in my ac 3302rs
                                        my ac id is : kapil7501016
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        Thank you for sharing the requested documents. We have activated your account, based on the document provided. In case, you face any issues in the future, kindly send us an email at [protected]@rummycircle.com.

                                        Regards,
                                        Team RummyCircle.
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