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www.rummycircle.com
2.7
Updated: Sep 27, 2025
Complaints 2505
Resolved
1144
Unresolved
1361
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 65

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I
Itesh V Mourya
Jan 20, 2021
Resolved
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Resolved

Address: Dombivali e

I need it for pay
Aug 6, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
View replies
Dear Player,

Greetings from RummyCircle.

We request you to reach out to us at [protected]@RummyCircle.com with your complete concern along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle.
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    N
    Nims vsv
    from Mumbai, Maharashtra
    Jan 19, 2021
    Resolved
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    Resolved

    Address: Surat

    Unblock my account
    Aug 6, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Dear Player,

    Greetings from RummyCircle.

    We request you to reach out to us at [protected]@RummyCircle.com with your username and email address so that our team can look into the issue and help you out.

    Regards,
    Team RummyCircle.
    Reply
    Nims vsv's [Complaint's author] reply, Apr 11, 2021
    Please my kyc pending please help me my money not withdrawal my withdrawal pending
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      S
      Sharboni gosh
      from Gudivada, Andhra Pradesh
      Jan 17, 2021
      Resolved
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      Resolved

      Address: Mumbai

      They blocked my money 9000 rupees without any reason
      +2 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Dear Player,

      Greetings from RummyCircle.

      We request you to share your email address and username so that our team can look into it.

      Regards,

      RummyCircle
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        L
        Laxmisha Devadiga
        from Delhi, Delhi
        Jan 16, 2021
        Resolved
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        Resolved

        Address: Bhatkal

        Plzz unblock my account
        User name.laxmishadeva
        Aug 6, 2021
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        View replies
        Dear Player,

        Greetings from RummyCircle.

        We have checked and found that your account is already active. We request you to logout from your RummyCircle account and re-login once again.

        Regards,

        RummyCircle
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          H
          Hemant_756694
          from Noida, Uttar Pradesh
          Jan 15, 2021
          Resolved
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          Resolved

          I had an account on rummy circle with the mail ID [protected]@gmail.com from which I had self exclusion but after some days I have created a new account yesterday with the mail ID [protected]@gmail.com, I started playing there but today it's showing X account has been closed I have around 470 RS in my account, kindly re open my account asap, I have already mailed for this but no response.
          +1 photos
          Aug 13, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jan 17, 2021
          RummyCircle.com Customer Care's response           Dear Player,

          Greetings from RummyCircle.

          Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle.com.

          Hence, we have closed <ace1411429> and transferred the available balance to <heman4319429> . Request you to log in and continue playing with account <heman4319429>.

          Regards,

          RummyCircle
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            J
            Jagadish Devadig
            Jan 11, 2021
            Resolved
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            Resolved

            Address: Bhatkal
            Website: Rummy circle.com

            My username is ace1377945 My account has been unnecessarily blocked citing that it is linked with multiple id. I have already sent you a mail regarding my withdrawal issue and you have said that my money will be credited to my account in 3-4 days but i have received a mail that my request has been rejected so please help me as I only have one id and no other id has been opened by me . Kindly unblock the mentioned id as I know I have in no way broken any rules of the company or if my account is closed please withdrawal my money to my account
            Aug 6, 2021
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            View replies
            Dear Player,

            Greetings from RummyCircle.

            Our systems detected that on a few Rummy games played, you have collided with another player to gain an unfair advantage, which violates our terms of service. RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices.

            We have activated your account.

            You may write to us at [protected]@RummyCircle.com in case you need any assistance.

            Regards,
            Team RummyCircle.
            Reply
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              J
              Jagadish Devadig
              Jan 11, 2021
              Resolved
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              Resolved

              Address: Bhatkal
              Website: Rummy circle.com

              Game id:ace1377945
              Email. I'd:[protected]@gmail.com
              Aug 5, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              View replies
              Dear Player,

              Greetings from RummyCircle.

              Our systems detected that on a few Rummy games played, you have collided with another player to gain an unfair advantage, which violates our terms of service. RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices.

              We have activated your account.

              You may write to us at [protected]@RummyCircle.com in case you need any assistance.

              Regards,
              Team RummyCircle.
              Reply
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                L
                Laxmish Devadiga
                Jan 11, 2021
                Resolved
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                Resolved

                Address: Bhatkal
                Website: Rummy circle

                I'd;ace1377945
                Aug 5, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Dear Player,

                Greetings from RummyCircle.

                Our systems detected that on a few Rummy games played, you have collided with another player to gain an unfair advantage, which violates our terms of service. RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices.

                We have activated your account.

                You may write to us at [protected]@RummyCircle.com in case you need any assistance.

                Regards,
                Team RummyCircle.
                Reply
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                  L
                  Laxmish Devadiga
                  Jan 11, 2021
                  Resolved
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                  Resolved

                  Address: Bhatkal

                  Game I'd:ace1377945
                  Email id: [protected]@gmail.com
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  View replies
                  Dear Player,

                  Greetings from RummyCircle.

                  Our systems detected that on a few Rummy games played, you have collided with another player to gain an unfair advantage, which violates our terms of service. RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices.

                  We have activated your account.

                  You may write to us at [protected]@RummyCircle.com in case you need any assistance.

                  Regards,
                  Team RummyCircle.
                  Reply
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                    A
                    Amitmitu24
                    Jan 8, 2021
                    Resolved
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                    Resolved

                    My username is amits6138625. My account has been unnecessarily blocked citing that it is linked with multiple id. I have already sent you a mail regarding my withdrawal issue and you have said that my money will be credited to my account in 3-4 days but i have received a mail that my request has been rejected so please help me as I only have one id and no other id has been opened by me . Kindly unblock the mentioned id as I know I have in no way broken any rules of the company or if my account is closed please withdrawal my money to my account
                    +1 photos
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 09, 2021
                    RummyCircle.com Customer Care's response                     Dear Player,

                    Greetings from RummyCircle.

                    We regret to inform you that we will not be able to activate your account, For the available balance of your account, we have already initiated the refund of INR 354.67 into your account. You can expect the amount to be credited into your bank account within 3-4 working days.

                    Regards,
                    Team RummyCircle.
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                      R
                      Rakeshkumar1974
                      Jan 8, 2021
                      Resolved
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                      Resolved

                      My username is amits6138625. My account has been unnecessarily blocked citing that it is linked with multiple id. I have already sent you a mail regarding my withdrawal issue and you have said that my money will be credited to my account in 3-4 days but i have received a mail that my request has been rejected so please help me as I only have one id and no other id has been opened by me . Kindly unblock the mentioned id as I know I have in no way broken any rules of the company or if my account is closed please withdrawal my money to my account
                      +1 photos
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 09, 2021
                      RummyCircle.com Customer Care's response                       Dear Player,

                      Greetings from RummyCircle.

                      We regret to inform you that we will not be able to activate your account, For the available balance of your account, we have already initiated the refund of INR 354.67 into your account. You can expect the amount to be credited into your bank account within 3-4 working days.

                      Regards,
                      Team RummyCircle.
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                        A
                        AshaKumari1979
                        Jan 7, 2021
                        Resolved
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                        Resolved

                        My username is amits6138625. My account has been unnecessarily blocked citing that it is linked with multiple id. I have already sent you a mail regarding my withdrawal issue and you have said that my money will be credited to my account in 3-4 days but i have received a mail that my request has been rejected so please help me as I only have one id and no other id has been opened by me . Kindly unblock the mentioned id as I know I have in no way broken any rules of the company or if my account is closed please withdrawal my money to my account
                        +1 photos
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 09, 2021
                        RummyCircle.com Customer Care's response                         Dear Player,

                        Greetings from RummyCircle.

                        We regret to inform you that we will not be able to activate your account, For the available balance of your account, we have already initiated the refund of INR 354.67 into your account. You can expect the amount to be credited into your bank account within 3-4 working days.

                        Regards,
                        Team RummyCircle.
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                          A
                          AshaKumari1979
                          Jan 3, 2021
                          Resolved
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                          Resolved

                          My account has been unnecessarily blocked citing that it is linked with multiple id. as I only have one id and no other id has been opened by me .My username is amits6138625. Still there is no reply on the email which I sent to your team regarding my withdrawal. Kindly unblock the mentioned id as I know I have in no way broken any rules of the company or if my account is closed please withdrawal my money to my account
                          +1 photos
                          Aug 19, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 06, 2021
                          RummyCircle.com Customer Care's response                           Dear Player,

                          Greetings from RummyCircle.

                          We regret the inconvenience caused to you, We have initiated the refund of INR 354.67 into your account. You can expect the amount to be credited into your bank account within 3-4 working days.

                          Regards,
                          Team RummyCircle.
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                            R
                            Rakeshkumar1974
                            Dec 31, 2020
                            Resolved
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                            Resolved

                            Please unblock my account. My username is amits6138625. I am not able to join any contest please help me because i haven't done anything wrong or any suspicious activities yes i have logged in my account in other phone because my phone has been broken i have bought a new phone and when i logged in my id in that phone than my account has been blocked by Rummycircle please unblock my account
                            +1 photos
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 06, 2021
                            RummyCircle.com Customer Care's response                             Dear Player,

                            Greetings from RummyCircle.

                            We regret the inconvenience caused to you, We have initiated the refund of INR 354.67 into your account. You can expect the amount to be credited into your bank account within 3-4 working days.

                            Regards,
                            Team RummyCircle.
                            View replies
                            Pliz Ri opan my account
                            My no.[protected]
                            Reply
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                              P
                              panwarvishal
                              from Bengaluru, Karnataka
                              Dec 30, 2020
                              Resolved
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                              Resolved

                              My account has been unnecessarily blocked citing that it is linked with multiple id. Even though I gave it in writing that they should feel free to block other id except (rummy.ch2000) as I only have one id and no other id has been opened by me. Still there is no reply on the email which I sent to your team. Kindly unblock the mentioned id as I know I have in no way broken any rules of the company.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Until now I haven't received any reply from rummy circle neither here nor in my email although they say they always respond in 4-6 hours
                              Reply
                              Dear Player,

                              Greetings from RummyCircle.

                              As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

                              As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

                              Regards,
                              Team RummyCircle.
                              Reply
                              panwarvishal's [Complaint's author] reply, Dec 31, 2020
                              Before you people will transfer the money could you please share the details of those multiple accounts which you are quoting that they are linked with my ID. Are they all belonging in my name please confirm because as far as I know there is no other account which I have.
                              Dear Player,

                              Greetings from RummyCircle.

                              As we have closed your RummyCircle account, your balance amount is already transferred into your bank account.

                              For more information, we request you to please write to [protected]@RummyCircle.com.

                              Regards,
                              Team RummyCircle.
                              Reply
                              panwarvishal's [Complaint's author] reply, Jan 3, 2021
                              Team,

                              Please check I have written multiple times to your email address however no one responds on the same. All i receive is an acknowledgment email that someone will respond in 4-6 hours but no one does.
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                                R
                                Rakeshkumar1974
                                Dec 29, 2020
                                Resolved
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                                Resolved

                                My username is amits6138625 and my email address is [protected]@gmail.com. my account has been closed and i have emailed so many times to reopen it but there is always only one reply that my account has been suspended due to multiple id link I don't know what is that but i am a loyal user of yours and i have 350 rs there and i m not able to withdraw money from my account because whenever I tried they say that i am a blocked user please help me and tell me what i should do
                                +1 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 31, 2020
                                RummyCircle.com Customer Care's response                                 Dear Player,

                                Greetings from RummyCircle.

                                RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

                                If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

                                Regards,
                                Team RummyCircle.
                                Verified Support
                                Dec 31, 2020
                                RummyCircle.com Customer Care's response                                 Dear Player,

                                Greetings from RummyCircle.

                                As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

                                Please feel free to write back in case of any questions. We will be more than happy to assist you.

                                Regards,
                                Team RummyCircle.
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                                  D
                                  dhanaji7085
                                  Dec 28, 2020
                                  Resolved
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                                  Resolved

                                  Address: Bhend

                                  Dear sir my rummy circle gmail id blacked. My username dhanaji7085.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  We have checked and found that your registered email id 'jdhan****[protected]@gmail.com' is already verified.

                                  Let us know if we can help you with anything else.

                                  Regards,
                                  Team RummyCircle.
                                  Reply
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                                    R
                                    Rakeshkumar1974
                                    Dec 28, 2020
                                    Resolved
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                                    Resolved

                                    How to reopen closed account

                                    My username is amits6138625 and my email address is [protected]@gmail.comgmail.com.
                                    I am not able to play any contest amd not able to withdraw money from my account and j have sent many mails regarding this issue but still i didn't find the way to withdraw money from my account because when i go to withdraw money from my account it says that you are blocked sk ease help me tk withdraw money...
                                    +1 photos
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                                    Rakeshkumar1974
                                    Dec 27, 2020
                                    Resolved
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                                    Resolved

                                    My username is amits6138625 and my email address is [protected]@gmail.comgmail.com. my account hasbeen clised and i am not able to withdraw money from account please help me in withdrawl of money from my account
                                    +1 photos
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

                                    If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

                                    Regards,
                                    Team RummyCircle.
                                    Reply
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                                      R
                                      Rakeshkumar1974
                                      Dec 26, 2020
                                      Resolved
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                                      Resolved

                                      My username is amits6138625 and my email address is [protected]@gmail.comgmail.com. I am not albe to join any contest or withdraw my money and i haven't done anything wrong or any suspicious activities from my account i have just logged in my account in web after that i am not able to join any contest they are saying that my account is linked with multiple ID's i don't know about that how my account is linked with multiple ID's so please help me to activate my account please withdrawal my money in my account
                                      +1 photos
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 27, 2020
                                      RummyCircle.com Customer Care's response                                       Dear Player,

                                      Greetings from RummyCircle.

                                      RummyCircle encourages all its players to play responsibly. One player can have only one account on RummyCircle, and if they create another account that will be against our terms of service.

                                      If your account is blocked for some reason, reach out to us at [protected]@RummyCircle.com, and our team will help you out with your concern.

                                      Regards,
                                      Team RummyCircle.
                                      Verified Support
                                      Dec 31, 2020
                                      RummyCircle.com Customer Care's response                                       Dear Player,

                                      Greetings from RummyCircle.

                                      As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

                                      Please feel free to write back in case of any questions. We will be more than happy to assist you.

                                      Regards,
                                      Team RummyCircle.
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