My name is Austin Dasari, I'm having an account on rummy circle an I'm having 1200₹ in that, now suddenly account was blocked by rummy Circle don't know whats the reason behind this,
I mailed rummy circle team but no one is giving proper response simply closing tickets by giving your has been solved,
I mailed 23 times, then also they don't have any sincerity to solves customer issue an now I'm unable to operate my rummy Circle account
Please help me
Thanks,
Austin Dasari
Aug 12, 2021
Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint.
Feb 01, 2021
Updated by Austin Dasari After few days they mail to provide my bank statement and cheque leaf to activate the account, I provide 6days before but still now they are not updating anything
And when I'm opening the application then it show one statement with showing " please upload bank statement and cheque" but in whole application there is no attachments to attach that bhot proof
Feb 01, 2021
Updated by Austin Dasari Name : Austin Dasari
Username : sonukkrc
Verified Support
Feb 02, 2021
RummyCircle.com Customer Care's response Dear Player,
Greetings from RummyCircle.
Kindly note that we have activated your account "Sonukkrc ". Please update your bank details and revert to the mail with confirmation. In order to change your bank details, you may click on "My Account" and then click on "Withdrawal". Request you to please update the bank details properly without missing a single digit for smooth processing of withdrawal to your bank account. Also, please update the same bank account as provided for verification, to avoid getting your RummyCircle account blocked. We assure you that we will serve you in the best possible way.
Regards,
Team RummyCircle.
Greetings from RummyCircle.
We request you to please write to us at [protected]@rummycircle.com along with your username and email address so that our team can assist you with this.
Regards,
Team RummyCircle.