RummyCircle.com Complaints & Reviews

I by mistakely gave my old adhar card for verification and I want to give a new one! I want to give my document for verification so it matches the player name and bank account details.

Aug 7, 2021

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 20, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We understand your concern and request you to share your updated Aadhar card at [protected]@RummyCircle.com along with your username and email address so that our team can help you with this.

Regards,

Team RummyCircle.

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I am Krishna Bose, I opened a account in rummy circle and played and won some amount when I placed a withdrawal they won't even send the money. They won't even reply to emails. In their web site it's mentioned as 4-6 hrs withdraw will be credited to bank. But they won't send it. Wrote around 10 emails and they didn't even reply. Lost every single game played after that. This is not a genuine site. Take immediate action.

[protected] doesn't get connected. [protected]@rummycircle.com they won't reply.

[protected]@rummycircle.com they won't reply

Aug 13, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

We apologize for the inconvenience caused to you. We request you to share your email address and username along with the transaction details so that we can help you with this.

Regards,

Team RummyCircle.

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Address: Surendranagar

Website: Rummycircle

Sir/ ma'am i have biggest issue with your rummycircle game the issue is that i can't play the game and can't get back my money (i can't withdraw my rummycircle balance) why this is issue is happening
Please solve this issue be quickly
My rummycircle user name Hasan706065
My Gmail id [protected]@gmail.com
My phone number [protected]

Aug 12, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Dec 04, 2020

Updated by Hassu0143 Sir/ ma'am i have biggest issue with your rummycircle game the issue is that i can't play the game and can't get back my money (i can't withdraw my rummycircle balance) why this is issue is happening
Please solve this issue be quickly
My rummycircle user name Hasan706065
My Gmail id [protected]@gmail.com
My phone number [protected]

Verified Support

Dec 06, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

We request you to provide a copy of the bank passbook for verification. Please note that the Bank Account Number and the Account name should match that registered with RummyCircle. Once the documents received are verified, and in order, your account would be activated. Please send your Bank Passbook to [protected]@RummyCircle.com.

Regards,
Team RummyCircle.

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Website: www.rummycircle.com

Dear Sir / mam.
We have playing this game last 4 year .
This game totally handling software.
And we have complaint my account is clossed . And I send last 2 year mail but not respond my mail.

customer care not replied old customer.

No any contact details provided customer.

As per Google's company no is invalid.

ID Possible111karo

RummyCircle.com customer support has been notified about the posted complaint.

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Dear sir,

I have sent many mail but till date TDs certificate not received from date june 2019 to 31 march 2020 also current year
Please give me ?
Why you late ?

Aug 8, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

Please share your username and email address so that we can check with the concerned team and help you with this.

Regards,

Team RummyCircle.

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Address: Gadkachh

Kyc verification failed
Username: nims1807
Gmail: [protected]@gmail.com
Please Help 🙏 RummyCircle

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 24, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

Please note that your name does not match the document received. Hence, we request you to provide the document in your name only in order to verify your account.

For more information, you can write at [protected]@RummyCircle.com.

Regards,

Team RummyCircle.

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nims1807's [Complaint's author] reply, Nov 25, 2020

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Address: Raigarh

I closed my account on 11 oct 2020 but till date 22/11/2020 you not refund me my deposit balance Rs 5000/-, I mail so many times rummy circle customer care but not any share reference number of refund amount, so plz share me reference number of reversed transaction

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 24, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We regret any inconvenience caused. Please share your username and registered email address details with us, and we will look at it right away.

Regards,
Team RummyCircle.

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Address: Gadkachh

At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my father rummy account. I didn't know the rule. Now i have given same account and same kyc so kyc is blocked i can't sumbit new account. Kindly help me so that verification may complete first. So kindly solve problemm

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N

nims1807

from Powai, Maharashtra

Nov 21, 2020

Please help me my kyc verification blocked

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Address: Jk पेट्रोल पम्प के पास मुंगावली

Arjun krvat acaund is blok

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 20, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We regret any inconvenience caused. Please share your username and registered email address details with us via inbox and we will look at it right away.

Regards,
Team RummyCircle.

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Address: No.4/13, Market porm Chennai 600081

My account is closed how to reopen

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 20, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We regret any inconvenience caused. Please share your username and registered email address details with us via inbox and we will look at it right away.

Regards,
Team RummyCircle.

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Address: Gadkachh

I have opened a new account with rummycircle.com and deposited and played some games. after winning some amount i wish to withdraw amount.
for that they asked me for KYC verification process.
but for my surprise they told me that document was already being used with some other account.contact customer care.
i contacted them from past 3 days and they are saying we found some irregularities you can't do any cash transaction on my your account.
i have total rupees 444 in my account.how can i withdraw this amount.my userid is nims1807 and my mail id is [protected]@gmail.com
please help me regarding this

Nov 21, 2020

Complaint marked as Resolved

Please help me my kyc verification blocked please help me my kyc verification unblock please help

RummyCircle.com customer support has been notified about the posted complaint.

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N

Nc1809

from Lucknow, Uttar Pradesh

Jan 29, 2021

I make a new account on Rummy circle and I win the case and I go do transection and they need kyc process and I put document not match with registration user that why my account was block plssss help me to unblock my account and correct document in kyc user name-Nc1809, mobile verify, e-mail verify only kyc is under review plssss help me

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J

Jessie Ravi

Mar 24, 2021

Kyc update

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R

Rajiyagandhi

Jun 5, 2022

Kyc verification 🔓 pls

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Rajiyagandhi's reply, Jun 5, 2022

Please help me my kyc verification blockd please help my kyc verfication unblock help me

R

Rajiyagandhi

Jun 5, 2022

Please kyc ubdate

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Rajiyagandhi's reply, Jun 5, 2022

Please help me

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Address: Gadkachh

I have opened a new account with rummycircle.com and deposited and played some games. after winning some amount i wish to withdraw amount.
for that they asked me for KYC verification process.
but for my surprise they told me that document was already being used with some other account.contact customer care.
i contacted them from past 3 days and they are saying we found some irregularities you can't do any cash transaction on my your account.
i have 444 rupees in my account.how can i withdraw this amount.my userid is nims1807and my mail id is [protected]@gmail.
please help me regarding this

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Address: Gadkachh

Hi sir/madam

Please help me my kyc verification blocked

For that my rummy account having user id-nims1807have bean kyc block
i love online rummy circle
Please help me

My KYC verification blocked
Today I'm so sad
Please RummyCircle help me

User id :nims1807
Email id :[protected]@gmail.com

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Address: Gadkachh

Hi sir/madam

I have submitted same bank account details in different two rummy account. I never known that same account details could not be link with another account.

For that my rummy account having user id-nims1807have been temporarily blocked. Now I want to change my bank details for unblocked. Please help me so that I can play again smoothly.

Hopping your kind cooperation.

i love online rummy circle
Please help me

User id :nims1807
Email id :[protected]@gmail.com[protected]@gmail.com

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N

nims1807

from Powai, Maharashtra

Nov 18, 2020

Sir please my help my kyc verification Blocked

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Hello sir My Username:- winrm786, Email I'd:- [protected]@gmail.com,
Dear sir
Mere Account se withdrawal automatically cancel ho gaya. Uske bad 1000rs kar ke 2 times cut gaye hai.. . So Dear sir see my account. Wrong Debited my amount.. please Credit My Amount

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 17, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We request you to please write to us at [protected]@RummyCircle.com. The concerned team will get back to you.

Regards,
Team RummyCircle.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 20, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

We have replied to you on your registered mail ID [protected]@gmail.com, please check your mail id and let us know if you still have any concerns.

Regards,
Team RummyCircle.

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Address: Koramangala ,Bangalore

The account for rummy circle is open but not able to play and not able to attach bank account

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 15, 2020

Verified Support

Dear Player,

Greetings for the day.

We are extremely sorry about the experience that you had. Please share your username and registered email address details with us. We will definitely look into it and assist you accordingly. Awaiting your response.

Regards,
Team RummyCircle.

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Address: thane

Can not play cast game & transaction. Pl star my cash game & transaction
user ID: arun271187

Aug 7, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 15, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

Please feel free to write back in case of any questions. We will be more than happy to assist you.

Regards,
Team RummyCircle.

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Hi sir/madam

I have submitted same bank account details in different two rummy account. I never known that same account details could not be link with another account.

For that my rummy account having user id-moham6705392 have been temporarily blocked. Now I want to change my bank details for unblocked. Please help me so that I can play again smoothly.

Hopping your kind cooperation.

i love online rummy circle
Please help me

User id :moham6705392
Email id :[protected]@gmail.com

Aug 10, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Nov 08, 2020

Updated by Nanthu_007 My friend sureshkumar and I told him to add our bank account to my rummy circle. My friend and I did not expect it to go wrong. My friend's name: Sureshkumar
Friend's bank account number: [protected], indian bank, Palani Branch.
Only through my friend did I know about the rummy circle. So I asked him to add my friend's bank account.
Please release my bank account and my friend's bank account.
You released the bank account in my rummy circle and I will add my bank account.
I promise I told him with all my heart to add my friend’s bank account.
But not response customers care. Plz help me

I have attached the first page of my friend's bank account and my account.

Nov 08, 2020

Updated by Nanthu_007 Hello sir,
user name:moham6705392

Sir, i have 7991.47 rs in my account and it has been blocked since07.11.2020 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

my mobile no: [[protected]]

my account number:[[protected]]
bank:canara bank
ifsc code:CNRB0001116

Verified Support

Nov 09, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from the RummyCircle.

We request you to kindly provide the copy of bank passbook for verification. Please note that the Bank Account number and the Account name should match to that registered with RummyCircle.
Once the documents received are verified and in order, your account would be activated.
Please send your Bank Passbook to [protected]@RummyCircle.com.

Regards
Team RummyCircle.

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Address: 5,knp colony,perichipalayam,tirupur

This is not real rummy game 100% fake how is believed your application, continued worst card how is possible sir, this application aim is only cheating money not real rummy game

RummyCircle.com customer support has been notified about the posted complaint.

Nov 07, 2020

Updated by Appusambs My user id- rummykingoo
emai- [protected]@gmail.com
Fully cheating money not a good card in one table completely cheated

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 8, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

It is very unfortunate that you feel this way. However, we assure you that being a law-abiding organization, we never indulge in any fraudulent activities. All the games that are played on RummyCircle are skill-based and we have no influence on the game or the results of the games that are played.

For more information, please check the RNG certificate on the website which certifies that RummyCircle complies with all the relevant standards in order to serve an unadulterated gaming experience to all its players.

Regards, Team RummyCircle.

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A

Appusambs

Nov 9, 2020

Worst experience in my life from rummy circles, don't play this application completely cheating card, fake

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RummyCircle.com Customer Care's response, Nov 13, 2020

Verified Support

Dear Player,

Greetings from RummyCircle.

It is very unfortunate that you feel this way. However, we assure you that being a law-abiding organization, we never indulge in any fraudulent activities. All the games that are played on RummyCircle are skill-based and we have no influence on the game or the results of the games that are played.

For more information, please check the RNG certificate on the website which certifies that RummyCircle complies with all the relevant standards in order to serve an unadulterated gaming experience to all its players.

Regards, Team RummyCircle.

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I have some unutilized balance-Rs 907. My11Circle is not allowing me to play because of Govt. Regulations. Inspite of several emails, they are not returning my money and auto generated email comes, that has of no use. The default method of withdrawl shows a lesser amount- 575.34, that too is not withdrawable because of branch lies in Restricted state. Help me getting my money.
userid:satyaprasadavr

Aug 6, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Nov 8, 2020

Verified Support

Dear player,

Greetings for the day.

We are unable to fetch any details with the login id " satyaprasadavr".
So could you please provide the correct login id so that we can assist you further on this ?

Regards
Team RummyCircle.

RummyCircle.com Complaints & Reviews

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RummyCircle.com reviews & complaints page 67

Adhar card verification

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Cheating sitev

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Unable to transfer unable to play game

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Account not Active last 2 year

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Winning amount TDs certificate not given by rummycircle

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Kyc verification failed

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Deposit amount not refund

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Help me please

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You cannot games or do Cash

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Account re open

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My kyc verification blocked please Help me

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Kyc failed

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Please help

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My Kyc verification Block

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Withdrawal Rejected, And 2000 Amount Debited

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Not able to open or attach bank account

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Can not play cast game & transaction

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Unlock account

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Fake application

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My11Circle not refunding my money

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