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Updated: Sep 27, 2025
Complaints 2515
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1354
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RummyCircle.com reviews & complaints page 67

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K
Krishna9s9
from Delhi, Delhi
Dec 17, 2020
Resolved
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Resolved

I am Krishna Bose, I opened a account in rummy circle and played and won some amount when I placed a withdrawal they won't even send the money. They won't even reply to emails. In their web site it's mentioned as 4-6 hrs withdraw will be credited to bank. But they won't send it. Wrote around 10 emails and they didn't even reply. Lost every single game played after that. This is not a genuine site. Take immediate action.

[protected] doesn't get connected. [protected]@rummycircle.com they won't reply.

[protected]@rummycircle.com they won't reply
Aug 13, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2020
RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

We apologize for the inconvenience caused to you. We request you to share your email address and username along with the transaction details so that we can help you with this.

Regards,

Team RummyCircle.
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    H
    Hassu0143
    from Powai, Maharashtra
    Dec 4, 2020
    Resolved
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    Resolved

    Address: Surendranagar
    Website: Rummycircle

    Sir/ ma'am i have biggest issue with your rummycircle game the issue is that i can't play the game and can't get back my money (i can't withdraw my rummycircle balance) why this is issue is happening
    Please solve this issue be quickly
    My rummycircle user name Hasan706065
    My Gmail id [protected]@gmail.com
    My phone number [protected]
    Aug 12, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Dec 04, 2020
    Updated by Hassu0143     Sir/ ma'am i have biggest issue with your rummycircle game the issue is that i can't play the game and can't get back my money (i can't withdraw my rummycircle balance) why this is issue is happening
    Please solve this issue be quickly
    My rummycircle user name Hasan706065
    My Gmail id [protected]@gmail.com
    My phone number [protected]

    Verified Support
    Dec 06, 2020
    RummyCircle.com Customer Care's response     Dear Player,

    Greetings from RummyCircle.

    We request you to provide a copy of the bank passbook for verification. Please note that the Bank Account Number and the Account name should match that registered with RummyCircle. Once the documents received are verified, and in order, your account would be activated. Please send your Bank Passbook to [protected]@RummyCircle.com.

    Regards,
    Team RummyCircle.
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      P
      Prabhakar Deshmukh as
      Nov 30, 2020
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      Website: www.rummycircle.com

      Dear Sir / mam.
      We have playing this game last 4 year .
      This game totally handling software.
      And we have complaint my account is clossed . And I send last 2 year mail but not respond my mail.

      customer care not replied old customer.

      No any contact details provided customer.

      As per Google's company no is invalid.

      ID Possible111karo
      RummyCircle.com customer support has been notified about the posted complaint.
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        G
        Gannynagare
        Nov 24, 2020
        Resolved
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        Resolved

        Dear sir,

        I have sent many mail but till date TDs certificate not received from date june 2019 to 31 march 2020 also current year
        Please give me ?
        Why you late ?
        Aug 8, 2021
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Nov 26, 2020
        RummyCircle.com Customer Care's response         Dear Player,

        Greetings from RummyCircle.

        Please share your username and email address so that we can check with the concerned team and help you with this.

        Regards,

        Team RummyCircle.
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          N
          nims1807
          from Powai, Maharashtra
          Nov 22, 2020
          Resolved
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          Resolved

          Address: Gadkachh

          Kyc verification failed
          Username: nims1807
          Gmail: [protected]@gmail.com
          Please Help 🙏 RummyCircle
          Aug 7, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          View replies
          Dear Player,

          Greetings from RummyCircle.

          Please note that your name does not match the document received. Hence, we request you to provide the document in your name only in order to verify your account.

          For more information, you can write at [protected]@RummyCircle.com.

          Regards,

          Team RummyCircle.
          Reply
          nims1807's [Complaint's author] reply, Nov 25, 2020
          Other documents are not uploaded
          ???
          Reply
          Dear Player,

          Greetings from RummyCircle.

          We request you to write to us at [protected]@RummyCircle.com and our team will help you out.

          Regards,

          Team RummyCircle.
          Reply
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            M
            manojyede1123
            Nov 22, 2020
            Resolved
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            Resolved

            Address: Raigarh

            I closed my account on 11 oct 2020 but till date 22/11/2020 you not refund me my deposit balance Rs 5000/-, I mail so many times rummy circle customer care but not any share reference number of refund amount, so plz share me reference number of reversed transaction
            Aug 7, 2021
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            View replies
            Dear Player,

            Greetings from RummyCircle.

            We regret any inconvenience caused. Please share your username and registered email address details with us, and we will look at it right away.

            Regards,
            Team RummyCircle.
            Reply
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              N
              nims1807
              from Powai, Maharashtra
              Nov 21, 2020
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              Address: Gadkachh

              At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my father rummy account. I didn't know the rule. Now i have given same account and same kyc so kyc is blocked i can't sumbit new account. Kindly help me so that verification may complete first. So kindly solve problemm
              RummyCircle.com customer support has been notified about the posted complaint.
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              Please help me my kyc verification blocked
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                A
                Arjun Kevat
                from Powai, Maharashtra
                Nov 19, 2020
                Resolved
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                Resolved

                Address: Jk पेट्रोल पम्प के पास मुंगावली

                Arjun krvat acaund is blok
                Aug 7, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Dear Player,

                Greetings from RummyCircle.

                We regret any inconvenience caused. Please share your username and registered email address details with us via inbox and we will look at it right away.

                Regards,
                Team RummyCircle.
                Reply
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                  S
                  Shahinsha Shahinsha
                  Nov 19, 2020
                  Resolved
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                  Resolved

                  Address: No.4/13, Market porm Chennai 600081

                  My account is closed how to reopen
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  View replies
                  Dear Player,

                  Greetings from RummyCircle.

                  We regret any inconvenience caused. Please share your username and registered email address details with us via inbox and we will look at it right away.

                  Regards,
                  Team RummyCircle.
                  Reply
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                    N
                    nims1807
                    from Powai, Maharashtra
                    Nov 19, 2020
                    Resolved
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                    Resolved

                    Address: Gadkachh

                    I have opened a new account with rummycircle.com and deposited and played some games. after winning some amount i wish to withdraw amount.
                    for that they asked me for KYC verification process.
                    but for my surprise they told me that document was already being used with some other account.contact customer care.
                    i contacted them from past 3 days and they are saying we found some irregularities you can't do any cash transaction on my your account.
                    i have total rupees 444 in my account.how can i withdraw this amount.my userid is nims1807 and my mail id is [protected]@gmail.com
                    please help me regarding this
                    Nov 21, 2020
                    Complaint marked as Resolved 
                    Please help me my kyc verification blocked please help me my kyc verification unblock please help
                    RummyCircle.com customer support has been notified about the posted complaint.
                    View replies
                    I make a new account on Rummy circle and I win the case and I go do transection and they need kyc process and I put document not match with registration user that why my account was block plssss help me to unblock my account and correct document in kyc user name-Nc1809, mobile verify, e-mail verify only kyc is under review plssss help me
                    Reply
                    Kyc update
                    Reply
                    Kyc verification 🔓 pls
                    Reply
                    Rajiyagandhi's reply, Jun 5, 2022
                    Please help me my kyc verification blockd please help my kyc verfication unblock help me
                    Please kyc ubdate
                    Reply
                    Rajiyagandhi's reply, Jun 5, 2022
                    Please help me
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                      N
                      nims1807
                      from Powai, Maharashtra
                      Nov 19, 2020
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                      Address: Gadkachh

                      I have opened a new account with rummycircle.com and deposited and played some games. after winning some amount i wish to withdraw amount.
                      for that they asked me for KYC verification process.
                      but for my surprise they told me that document was already being used with some other account.contact customer care.
                      i contacted them from past 3 days and they are saying we found some irregularities you can't do any cash transaction on my your account.
                      i have 444 rupees in my account.how can i withdraw this amount.my userid is nims1807and my mail id is [protected]@gmail.
                      please help me regarding this
                      RummyCircle.com customer support has been notified about the posted complaint.
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                        N
                        nims1807
                        from Powai, Maharashtra
                        Nov 18, 2020
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                        Address: Gadkachh

                        Hi sir/madam

                        Please help me my kyc verification blocked

                        For that my rummy account having user id-nims1807have bean kyc block
                        i love online rummy circle
                        Please help me

                        My KYC verification blocked
                        Today I'm so sad
                        Please RummyCircle help me

                        User id :nims1807
                        Email id :[protected]@gmail.com
                        RummyCircle.com customer support has been notified about the posted complaint.
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                          N
                          nims1807
                          from Powai, Maharashtra
                          Nov 18, 2020
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                          Address: Gadkachh

                          Hi sir/madam

                          I have submitted same bank account details in different two rummy account. I never known that same account details could not be link with another account.

                          For that my rummy account having user id-nims1807have been temporarily blocked. Now I want to change my bank details for unblocked. Please help me so that I can play again smoothly.

                          Hopping your kind cooperation.

                          i love online rummy circle
                          Please help me

                          User id :nims1807
                          Email id :[protected]@gmail.com[protected]@gmail.com
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Sir please my help my kyc verification Blocked
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                            onlyworking
                            from Aizawl, Mizoram
                            Nov 15, 2020
                            Resolved
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                            Resolved

                            Hello sir My Username:- winrm786, Email I'd:- [protected]@gmail.com,
                            Dear sir
                            Mere Account se withdrawal automatically cancel ho gaya. Uske bad 1000rs kar ke 2 times cut gaye hai.. . So Dear sir see my account. Wrong Debited my amount.. please Credit My Amount
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Player,

                            Greetings from RummyCircle.

                            We request you to please write to us at [protected]@RummyCircle.com. The concerned team will get back to you.

                            Regards,
                            Team RummyCircle.
                            Reply
                            Dear Player,

                            Greetings from RummyCircle.

                            We have replied to you on your registered mail ID [protected]@gmail.com, please check your mail id and let us know if you still have any concerns.

                            Regards,
                            Team RummyCircle.
                            Reply
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                              A
                              Arockia Arul
                              Nov 14, 2020
                              Resolved
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                              Resolved

                              Address: Koramangala ,Bangalore

                              The account for rummy circle is open but not able to play and not able to attach bank account
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Player,

                              Greetings for the day.

                              We are extremely sorry about the experience that you had. Please share your username and registered email address details with us. We will definitely look into it and assist you accordingly. Awaiting your response.

                              Regards,
                              Team RummyCircle.
                              Reply
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                                A
                                arun khakar
                                Nov 11, 2020
                                Resolved
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                                Resolved

                                Address: thane

                                Can not play cast game & transaction. Pl star my cash game & transaction
                                user ID: arun271187
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Dear Player,

                                Greetings from RummyCircle.

                                As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

                                Please feel free to write back in case of any questions. We will be more than happy to assist you.

                                Regards,
                                Team RummyCircle.
                                Reply
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                                  N
                                  Nanthu_007
                                  Nov 8, 2020
                                  Resolved
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                                  Resolved

                                  Hi sir/madam

                                  I have submitted same bank account details in different two rummy account. I never known that same account details could not be link with another account.

                                  For that my rummy account having user id-moham6705392 have been temporarily blocked. Now I want to change my bank details for unblocked. Please help me so that I can play again smoothly.

                                  Hopping your kind cooperation.

                                  i love online rummy circle
                                  Please help me

                                  User id :moham6705392
                                  Email id :[protected]@gmail.com
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Nov 08, 2020
                                  Updated by Nanthu_007                                   My friend sureshkumar and I told him to add our bank account to my rummy circle. My friend and I did not expect it to go wrong. My friend's name: Sureshkumar
                                  Friend's bank account number: [protected], indian bank, Palani Branch.
                                  Only through my friend did I know about the rummy circle. So I asked him to add my friend's bank account.
                                  Please release my bank account and my friend's bank account.
                                  You released the bank account in my rummy circle and I will add my bank account.
                                  I promise I told him with all my heart to add my friend’s bank account.
                                  But not response customers care. Plz help me

                                  I have attached the first page of my friend's bank account and my account.

                                  Nov 08, 2020
                                  Updated by Nanthu_007                                   Hello sir,
                                  user name:moham6705392

                                  Sir, i have 7991.47 rs in my account and it has been blocked since07.11.2020 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

                                  my mobile no: [[protected]]

                                  my account number:[[protected]]
                                  bank:canara bank
                                  ifsc code:CNRB0001116
                                  Verified Support
                                  Nov 09, 2020
                                  RummyCircle.com Customer Care's response                                   Dear Player,

                                  Greetings from the RummyCircle.

                                  We request you to kindly provide the copy of bank passbook for verification. Please note that the Bank Account number and the Account name should match to that registered with RummyCircle.
                                  Once the documents received are verified and in order, your account would be activated.
                                  Please send your Bank Passbook to [protected]@RummyCircle.com.

                                  Regards
                                  Team RummyCircle.
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                                    A
                                    Appusambs
                                    Nov 7, 2020
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                                    Address: 5,knp colony,perichipalayam,tirupur

                                    This is not real rummy game 100% fake how is believed your application, continued worst card how is possible sir, this application aim is only cheating money not real rummy game
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Nov 07, 2020
                                    Updated by Appusambs                                     My user id- rummykingoo
                                    emai- [protected]@gmail.com
                                    Fully cheating money not a good card in one table completely cheated
                                    View replies
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    It is very unfortunate that you feel this way. However, we assure you that being a law-abiding organization, we never indulge in any fraudulent activities. All the games that are played on RummyCircle are skill-based and we have no influence on the game or the results of the games that are played.

                                    For more information, please check the RNG certificate on the website which certifies that RummyCircle complies with all the relevant standards in order to serve an unadulterated gaming experience to all its players.

                                    Regards, Team RummyCircle.
                                    Reply
                                    Worst experience in my life from rummy circles, don't play this application completely cheating card, fake
                                    Reply
                                    RummyCircle.com Customer Care's response, Nov 13, 2020
                                    Verified Support
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    It is very unfortunate that you feel this way. However, we assure you that being a law-abiding organization, we never indulge in any fraudulent activities. All the games that are played on RummyCircle are skill-based and we have no influence on the game or the results of the games that are played.

                                    For more information, please check the RNG certificate on the website which certifies that RummyCircle complies with all the relevant standards in order to serve an unadulterated gaming experience to all its players.

                                    Regards, Team RummyCircle.
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                                      S
                                      satyaprasadavr
                                      Nov 6, 2020
                                      Resolved
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                                      Resolved

                                      I have some unutilized balance-Rs 907. My11Circle is not allowing me to play because of Govt. Regulations. Inspite of several emails, they are not returning my money and auto generated email comes, that has of no use. The default method of withdrawl shows a lesser amount- 575.34, that too is not withdrawable because of branch lies in Restricted state. Help me getting my money.
                                      userid:satyaprasadavr
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Dear player,

                                      Greetings for the day.

                                      We are unable to fetch any details with the login id " satyaprasadavr".
                                      So could you please provide the correct login id so that we can assist you further on this ?

                                      Regards
                                      Team RummyCircle.
                                      Reply
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                                        M
                                        Mohjanu
                                        Nov 4, 2020
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                                        I just added 2000 rupees from my account and not credited in rummy ... Money was debited from my account..

                                        Moham3700042
                                        [protected]
                                        [protected]@gmail.com
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        View replies
                                        Wat next and when will that amount get back to my rummy acc or bank acc
                                        Reply
                                        RummyCircle.com Customer Care's response, Nov 4, 2020
                                        Verified Support
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        We see that you are concerned about the amount of Rs.2000 (Order id - ALFMKPZLDA) which you have not received in your RummyCircle Account. As per our records, this transaction is under pending state and therefore, it might take 24-48 hours to reflect in your account. Please note that if this transaction is unsuccessful, then the amount will be reversed to the same mode of payment (Bank Account / Credit card / Wallet) in next 5-7 working days.

                                        If you do not see this amount within the above mentioned time-frame, you can either check with your bank or get back to us to know the status of your transaction. Thank you for playing at RummyCircle.com.

                                        Regards,
                                        Team RummyCircle
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