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3.3
Updated: Mar 19, 2026
Complaints 2516
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1583
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Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 71

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S
shriya ammu
Aug 1, 2020
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My account has been blocked and there are ₹7, 283 in it. So i request you to activate my account
Sowjanyameda - username
RummyCircle.com customer support has been notified about the posted complaint.
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Hi!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.
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    C
    Cherrymr
    Aug 1, 2020
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    Hello sir

    I am playing games continuosly

    While playing the game suddenly msg appeared as ' account closed due to security issue '

    I am shocked to see this msg

    Please solve

    My username is - hallowst
    RummyCircle.com customer support has been notified about the posted complaint.
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    Hi!

    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

    Regards,
    Team RummyCircle.
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      J
      Jyothish S
      Aug 1, 2020
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      Address: Malad, Mumbai

      I added cash in rummycircle and played for a day. Now when i try to login again, i am getting asked for otp which is sent to my mobile number. But i am not getting any otp even though i have been trying to login for last 1 week.

      I also sent emails to [protected]@rummycircle.com multiple time in the last week and not even 1 reply was done from their side. I would like to raise a complaint against the responsible
      RummyCircle.com customer support has been notified about the posted complaint.
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      Hi!

      We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

      Regards,
      Team RummyCircle.
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        C
        Cherrymr
        Jul 31, 2020
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        Hello sir my rummycircle user name is - hallowst

        I am playing very good games

        While playing suddenly one msg pop up "due to security reasons ur account is closed"

        I don't know y it has happened and i did my kyc also

        Please help

        And please unblock my account
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2020
        RummyCircle.com Customer Care's response         Hi!

        We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

        Regards,
        Team RummyCircle.
        Jul 31, 2020
        Updated by Cherrymr         Mail Address ??
        Jul 31, 2020
        Updated by Cherrymr         Mail Address Not Found

        Please Give Correct Email Address
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          R
          Ranbir Singh Aryan
          Jul 31, 2020
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          I request you to send me the details how can i change my date of birth. Unfortunately during the time of registration i have entered the wrong date of birth and i have added the cash to my account also i. E 50 rupees now i was unable to play the cash games due to wrong date of birth it is showing to contact custmercare so please say i can i edit my date of birth. My username ranbi3254953 my actual date of birth is 07/05/1988
          RummyCircle.com customer support has been notified about the posted complaint.
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          Hi,

          We'd like to help. Kindly send us your username and registered email address via email at [protected]@rummycircle.com and we will look at it at the earliest.

          Regards,
          Team RummyCircle.
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            A
            Arjun Selva
            Jul 31, 2020
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            Address: T. Madhavan, no2/475 pathuthakku

            My bank account name not same i need to change my bank details name put t. Madhavan
            RummyCircle.com customer support has been notified about the posted complaint.
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            Hi,

            we'd like to help. Kindly send us your username and registered email address via email at [protected]@rummycircle.com and we will look at it at the earliest.

            Regards, Team RummyCircle.
            Reply
            My username, madhu1334882. My em ail id, [protected]@gmail.com my kyc documents so many times rejected. Became my bank name, documents name not same. Pls change my bank details name. Change this name T. Madhavan. Thks.
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              R
              Renjini A R
              Jul 30, 2020
              Resolved
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              Resolved

              I request you to send me the details how can i change my date of birth. Unfortunately during the time of registration i have entered the wrong date of birth and i have added the cash to my account also i. E 100 rupees now i was unable to play the cash games due to wrong date of birth it is showing to contact custmercare so please say i can i edit my date of birth. My username DileepNVSby
              [protected]@gmail.com my actual date of birth is 16/02/1989
              I entered date is 16/02/2020
              Aug 13, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 30, 2020
              RummyCircle.com Customer Care's response               Hi,

              We'd like to help. Kindly send us your username and registered email address via email at [protected]@rummycircle.com and we will look at it at the earliest.

              Regards,
              Team RummyCircle.
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                C
                Chandu Bodasinghi
                Jul 28, 2020
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                Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

                I want my account back..9000 rs in my account...
                I don't know why my account closed..
                I needed that money. How re open my account.. Please reopen my account today
                Otherwise i will go to court and i put criminal case on your company..
                My user name chandu218. My email id [protected]@gmail.com
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Hi!

                We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                Regards,
                Team RummyCircle.
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                  A
                  Aj Dj
                  Jul 27, 2020
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                  Address: Bidar

                  I unble play cash games and can't withdrawal cash
                  User id ajdkarnataka
                  Email i'd ajd[protected]@gmail.com
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Jul 27, 2020
                  Updated by Aj Dj                   I unble play cash game

                  View replies
                  Hi!

                  We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                  Regards,
                  Team RummyCircle.
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                    K
                    KaliyamoorthyA
                    Jul 25, 2020
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                    Address: P.O.Box 17640,Malad(w),mumbai 400064,india.

                    Withdrawal request with the id:24591705 has been rejected. All game not open not play. What is the problem my account? What should i do withdraw? Please help me sir
                    RummyCircle.com customer support has been notified about the posted complaint.
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                    [protected]@gmail.com
                    Withdrawal request with the has been rejected.all game not open not play.what is the problem my account? what should I do withdraw? please help me sir
                    Reply
                    Hi!

                    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                    Regards,
                    Team RummyCircle.
                    Reply
                    User name madhue373
                    Gmail
                    [protected]@gmail.com
                    Password [protected]@8533
                    Rummy account [protected]@gmail.com
                    Password [protected]@8533
                    Places check my account
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                      I
                      info.arunk
                      Jul 25, 2020
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                      I have'nt created even visited rummy circle from by mobile, but i am getting messages as i won 5000k you wil get 6k when you click this link like that. Please take necessary action against the team and the rummycircle to stoping doing such kind of this. This not far some unknowns will get into this and this might create a problem for them
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Hi,

                      We are sorry for the inconvenience caused. Please provide us your mobile number via email at [protected]@rummycircle.com and we will unsubscribe it right away.

                      Regards, Team RummyCircle.
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                        G
                        Gutta Balaji
                        Jul 25, 2020
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                        Hello sir,
                        My rummy account has been blocked by rummy circle.com. As i try to login it's displaying "account closed". I have my money of about 2000rs in my rummy circle account. I need to withdraw them. I had contacted the customer service of rummy circle about this regard and the issue was not resolved and no proper rply was given from them.
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 26, 2020
                        RummyCircle.com Customer Care's response                         Hi!

                        We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                        Regards,
                        Team RummyCircle.
                        Jul 27, 2020
                        Updated by Gutta Balaji                         Please share your mail id as [protected]@rummycircle.com is showing invalid.

                        View replies
                        Please share your mail id as [protected]@rummycircle.com is showing invalid.
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                          C
                          Chaithu Thatipathi
                          Jul 23, 2020
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                          I playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 200 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is chaithurummy. My email id is [protected]@gmail.[protected]@gmail.com
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Hi!

                          We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                          Regards,
                          Team RummyCircle.
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                            K
                            KaRThiC220
                            Jul 23, 2020
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                            Hi
                            As i trusted this page,
                            I filed a complaint..

                            But unfortunately nothing happened..

                            There is no proper response from the rummycircle.com.
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            Hi!

                            We regret any inconvenience caused. Please share your specific query along with your username and registered email address details via email at [protected]@rummycircle.com and we will look at it right away.

                            Regards,
                            Team RummyCircle.
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                              S
                              s1989
                              Jul 22, 2020
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                              Address: INDIRA NAGAR WARD NO 17, GOV. ITI ROAD
                              Website: Rummycircle.com

                              Dear sir/mam.
                              My rummy circle account has been a close
                              & i have the active this account
                              Please help me
                              Your faithfully
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Jul 22, 2020
                              Updated by s1989                               Dear sir/mam.
                              My rummy circle account has been a close
                              & I have the active this account
                              Please help me
                              Your faithfully

                              View replies
                              Hi!

                              We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                              Regards,
                              Team RummyCircle.
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                                N
                                Narasimha Thammineni
                                Jul 21, 2020
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                                I would request people to do not spend time with rummy sites, they are simply looting people money, they say its a skilled game but in reality skill dose not make win games, simply waste of time and money. They make you win small amounts and when you bet big amounts, you are sure that you are going to loose money how skilled you are. Instead of complaining them better do not waste your valuable time and money on these fake sites, they are just there for looting money.
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Hi,

                                It is very unfortunate that you feel this way. However, we assure you that being a law-abiding organization, we never indulge in any fraudulent activities. All the games that are played on RummyCircle are skill-based and we have no influence on the game or the results of the games that are played.For more information, please check the RNG certificate on the website which certifies that RummyCircle complies with all the relevant standards in order to serve an unadulterated gaming experience to all its players.

                                Regards, Team RummyCircle.
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                                  Y
                                  Yerra mahitha
                                  Jul 20, 2020
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                                  Please change my rummy circle account name honey chinni to yerra mahitha because my name is different in aadhar. After submission of aadhar proof for cash withdrawl it is not accepting as the name in the aadhar and rummy circle account name is different. Kindly change my rummy circle account name. Thankyou
                                  RummyCircle.com customer support has been notified about the posted complaint.
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                                  Hi!

                                  Thanks for writing in. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                  Regards,
                                  Team RummyCircle.
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                                    Z
                                    Zxen
                                    Jul 20, 2020
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                                    I have lost my mobile number and i cannot open my old account (Sujn8675). Please help me to open it
                                    RummyCircle.com customer support has been notified about the posted complaint.
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                                    Hi!

                                    Thanks for writing in. Please share your username or registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                    Regards,
                                    Team RummyCircle.
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                                      Z
                                      Zxen
                                      Jul 20, 2020
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                                      My account has been locked as i opened another account and gave the same proof as verification. So they blocked my kyc. What to do now?
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Hi!

                                      We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                      Regards,
                                      Team RummyCircle.
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                                        V
                                        Venkyveda
                                        Jul 18, 2020
                                        Resolved
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                                        Resolved

                                        Website: Rummycircle.com

                                        Please change my registered name Venkyveda. And use this new name (Venkatesh P). Because i upload my aadhar card for id proof but it was rejected because my rummycircle registered name and aadhar card name not same. My all id proofs have same name as Venkatesh P. So change my registered name and put Venkatesh P other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 21, 2020
                                        RummyCircle.com Customer Care's response                                         Hi!

                                        Thank you for writing to us. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                        Regards,
                                        Team RummyCircle.
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