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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 71

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G
Gutta Balaji
Jul 25, 2020
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Hello sir,
My rummy account has been blocked by rummy circle.com. As i try to login it's displaying "account closed". I have my money of about 2000rs in my rummy circle account. I need to withdraw them. I had contacted the customer service of rummy circle about this regard and the issue was not resolved and no proper rply was given from them.
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2020
RummyCircle.com Customer Care's response
Hi!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.
Jul 27, 2020
Updated by Gutta Balaji
Please share your mail id as [protected]@rummycircle.com is showing invalid.

Please share your mail id as [protected]@rummycircle.com is showing invalid.

Account blocked-regarding - Comment #3710212 - Image #0
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    Chaithu Thatipathi
    Jul 23, 2020
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    I playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 200 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is chaithurummy. My email id is [protected]@gmail.[protected]@gmail.com
    RummyCircle.com customer support has been notified about the posted complaint.
    Hi!

    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

    Regards,
    Team RummyCircle.
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      KaRThiC220
      Jul 23, 2020
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      Hi
      As i trusted this page,
      I filed a complaint..

      But unfortunately nothing happened..

      There is no proper response from the rummycircle.com.
      RummyCircle.com customer support has been notified about the posted complaint.
      Hi!

      We regret any inconvenience caused. Please share your specific query along with your username and registered email address details via email at [protected]@rummycircle.com and we will look at it right away.

      Regards,
      Team RummyCircle.
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        s1989
        Jul 22, 2020
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        Address: INDIRA NAGAR WARD NO 17, GOV. ITI ROAD
        Website: Rummycircle.com

        Dear sir/mam.
        My rummy circle account has been a close
        & i have the active this account
        Please help me
        Your faithfully
        +1 photos
        RummyCircle.com customer support has been notified about the posted complaint.
        Jul 22, 2020
        Updated by s1989
        Dear sir/mam.
        My rummy circle account has been a close
        & I have the active this account
        Please help me
        Your faithfully

        Hi!

        We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

        Regards,
        Team RummyCircle.
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          Narasimha Thammineni
          Jul 21, 2020
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          Its a scam

          I would request people to do not spend time with rummy sites, they are simply looting people money, they say its a skilled game but in reality skill dose not make win games, simply waste of time and money. They make you win small amounts and when you bet big amounts, you are sure that you are going to loose money how skilled you are. Instead of complaining them better do not waste your valuable time and money on these fake sites, they are...
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          Y
          Yerra mahitha
          Jul 20, 2020
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          Please change my rummy circle account name honey chinni to yerra mahitha because my name is different in aadhar. After submission of aadhar proof for cash withdrawl it is not accepting as the name in the aadhar and rummy circle account name is different. Kindly change my rummy circle account name. Thankyou
          RummyCircle.com customer support has been notified about the posted complaint.
          Hi!

          Thanks for writing in. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

          Regards,
          Team RummyCircle.
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            Z
            Zxen
            Jul 20, 2020
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            I have lost my mobile number and i cannot open my old account (Sujn8675). Please help me to open it
            RummyCircle.com customer support has been notified about the posted complaint.
            Hi!

            Thanks for writing in. Please share your username or registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

            Regards,
            Team RummyCircle.
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              Zxen
              Jul 20, 2020
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              My account has been locked as i opened another account and gave the same proof as verification. So they blocked my kyc. What to do now?
              RummyCircle.com customer support has been notified about the posted complaint.
              Hi!

              We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

              Regards,
              Team RummyCircle.
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                V
                Venkyveda
                Jul 18, 2020
                Resolved
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                Resolved

                Website: Rummycircle.com

                Please change my registered name Venkyveda. And use this new name (Venkatesh P). Because i upload my aadhar card for id proof but it was rejected because my rummycircle registered name and aadhar card name not same. My all id proofs have same name as Venkatesh P. So change my registered name and put Venkatesh P other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou.
                +1 photos
                Aug 7, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 21, 2020
                RummyCircle.com Customer Care's response
                Hi!

                Thank you for writing to us. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                Regards,
                Team RummyCircle.
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                  V
                  Jul 17, 2020
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                  Address: Firozabad utter prdesh

                  User name raviverm5751

                  सर, मेरे खाते में 481 rs हैं और इसे ब्लॉक किया गया है और मैं नहीं खेल पा रहा हूं इसलिए कृपया मेरे खाते को सक्रिय करें और इस मुद्दे को जल्द से जल्द ठीक करें मेरे खेल खेल सकते हैं और लेनदेन कर सकते हैं। Iam निष्पक्ष गेमर और मैं कोई धोखाधड़ी नहीं कर रहा हूं। मैंने अपनी समस्या मेल की है कोई जिम्मेदारी नहीं है कृपया मेरी समस्या को हल करें मेरा

                  मोबाइल नंबर: [protected]

                  मेरा खाता नंबर: [protected]
                  बैंक: airtel money
                  ifsc कोड: AIRP0000001
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Hi!

                  We regret any inconvenience caused. Please share your username and registered email address details with us via mail at [protected]@rummycircle.com and we will look at it right away.

                  Regards,
                  Team RummyCircle.
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                    H
                    Hemanthprasad
                    Jul 17, 2020
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                    I am playing rummy from last 5 days, today my account was closed without any reason and I have amount rs.460 in my account. So please reopen my account otherwise I ll go to court and I ll put case on your company. My user id is : rajku3096987. please respond immediately.
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Hi!

                    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                    Regards,
                    Team RummyCircle.
                    Hemanthprasad's [Complaint's author] reply, Jul 17, 2020
                    My user id : rajku3096987
                    Email: [email protected]
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                      P
                      pravin02
                      Jul 16, 2020
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                      With reference to the above i have played rummy in jungleerummy.com but unfortunately 1st time i have lost nearly 30, 000 and also won something. And again i played because of to take out my loss amount again i have lost huge amount. Till now my total losing amount is nearly 1, 00, 000/- (One lakhs only) my family situation is poor and my monthly salary is 12k only. That one lakh is borrowed amount from my friends circle want to return this amount in 3 months. I don't know how to return because i have to work for this amount for one year. I could not move on to the next. Its a completely cheating site, many of they are won't tell about this game but 99.9% peoples were losing their amount in jungles rummy account. Kindly cross verify their account. Example, if i played 240rps game means, opposite party is having loss their full amount and i have received only 200rps remain is going through jungles rummy account. And in case i have lost with full point they deducted total amount. The no. Of winning & losing game is equal but my status of account is in loss condition. Its like a blue whale game once you entered to that game your mind is won't come back without losing everything. "covet all, loss all" this suitable for me and all rummy players. Kindly take action to that website. 0.1% people is take some extra amount from deposits. Another 99.9% loss their total deposit amount. Its completely "sathuranga vettai". We are played their website but they played our life. My family doesn't know about this game and 1l loss. Its leads to suicide. Before that i have to complaint about that site that's the only reason behind me alive. Why the high court give permission to all kind of cheating activity. Actually i have agreed after reading their terms and conditions & legal opinion. They told me, we are receiving only transaction amount. Losing amount is going through another player. But the player losing their winning amount in next game. Its a circle you cant take out the money because they know our mindset and creating this cheating website. The new user get 25rps to open the account and 100% bonus for 1st deposit, and they designed to win 1st 3 to 5 games after that u loss all because they setting the card like that. Nearly 20k to 30k online players are there in junglee rummy and 2lakhs peoples are there in rummy circle. Actually i don't know how to explain about this issue. They receiving 200% profit. Kindly give awareness from these sites. Because i have faced many problems and it gives me mental pressure finally i have attempted for suicide also. Kindly close all rummy sites and also stop the advertisements. I know i won't get my money back. Its my mistake only, we won't give a chance to grow these kind of cheating sites. 3months back total online players is only 3k to 5k but with in 3months they reached 20k to 30k because of advertisement in youtube and all apps including of advertisement. I dnt know exact statistics but the active players were shown in that website is 11, 000 to 15, 000 in week days. என்ன மாறி யாரு ஏமாற கூடாது. That's my intention. And finally i have to say one thing, the police were arrested for village rummy players because its a soothattam, but high court give permission to play online rummy. What kind of logic with this. The rummy game is victimized my life. Its a cyber crime act, they all punished uder section 66a information technology act, 2000, ipc section 499 and 420. Kindly verify all information, design statistics about the game, and card circulation. My intention is no one is victimized via rummy games. Take action as soon as possible. If you further information like bank statement, pan card details and so on, you can contact me via email or phone.

                      Regards,
                      Pravin shere
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 17, 2020
                      RummyCircle.com Customer Care's response
                      Hi,

                      Please let us know the details of your query along with your username and registered email address via email at [protected]@rummycircle.com and we will look into it right away. Please also confirm if you talking about RummyCircle or any other website.

                      Regards,
                      Team RummyCircle.
                      Jul 18, 2020
                      Updated by pravin02
                      My email id [protected]@gmail.com

                      Plz check
                      Jul 19, 2020
                      Updated by pravin02
                      Still not received update from rummy circle account.plz take action against them. I
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                        S
                        Sahithi Channel
                        from Mumbai, Maharashtra
                        Jul 16, 2020
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                        My account was closed based on my requirements. But they cancelled my redeem request. But ha they blocked my account and theft my money they blocked my 1700/- please send my money. Please teach them a lession. My i'd is
                        Vvs2018
                        .. Mail:[protected]@gmail.com
                        .. Please help me
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Hi!

                        We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                        Regards,
                        Team RummyCircle.
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                          Intex2020
                          Jul 16, 2020
                          Resolved
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                          Resolved

                          Pathetic customer care services, we will not be able to reach them at any time. I have joined a tourney when i go to my games there is no tourney shown. Amount got deducted from account very very bad services
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 16, 2020
                          RummyCircle.com Customer Care's response
                          Hi!

                          We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                          Regards,
                          Team RummyCircle.
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                            V
                            Vickyjone
                            Jul 15, 2020
                            Resolved
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                            Resolved

                            Stop the massage and addvertisement from this website
                            Aug 19, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 16, 2020
                            RummyCircle.com Customer Care's response
                            Hi!

                            We regret any inconvenience caused. Please share your mobile number on which you are getting the messages and calls via email at [protected]@rummycircle.com and we will look at it right away.

                            Regards,
                            Team RummyCircle.
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                              R
                              rahul202194
                              Jul 14, 2020
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                              Dear sir
                              My accont is block
                              User name (Rahul202194)
                              Plz solve my accont
                              RummyCircle.com customer support has been notified about the posted complaint.
                              plz sovle fast my problem
                              Hi!

                              We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                              Regards,
                              Team RummyCircle.
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                                S
                                sidharthan a
                                from Delhi, Delhi
                                Jul 14, 2020
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                                Hi i am sharing what happened to me rummy circle no1 fraud game don't play this i have lost more than 200000 cards will not come to you correctly and it's completely fraud
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Hi!

                                Thanks for writing in. Please share the details of your query with us via Email at [protected]@rummycircle.com so that we can look at it right away.

                                Regards, Team RummyCircle
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                                  Parshuram Rajguru
                                  Jul 14, 2020
                                  Resolved
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                                  Resolved

                                  Address: Vill.zagdewadi po.vadapuri .Tal indapur. Dist.pune pin. 413106

                                  Sir i playing cash game since one month but suddenly ten days back my account closed. Because my two accounts rummy circle account. So my new account transfer to the my old account but my old account is not working because his user id and my phone is loss. So i new mobile and new email id playing to rummy circle sir i request reopan my new account and transfer to my old account and money to new account today. Otherwise i will go to court and i put crimenal case your company. My username is and email id is [protected]@gmail.com.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Jul 14, 2020
                                  Updated by Parshuram Rajguru
                                  Please kindly accept my request
                                  Verified Support
                                  Jul 14, 2020
                                  RummyCircle.com Customer Care's response
                                  Dear Parshuram,

                                  Greetings from RummyCircle!

                                  We'd like to inform you that your active account is 'parshura5370' with the email address '[protected]@gmail.com'.

                                  We request you to use your active account i.e. 'parshura5370'.

                                  The balance in your active account is Rs.3618.78.

                                  If you're facing login issues, please reset your password. Click on the Forget password and you get a link on your registered email address i.e. '[protected]@gmail.com'.

                                  We hope this helps.
                                  Regards,
                                  Team RummyCircle.
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                                    pradeep kumar kilaparthy
                                    Jul 14, 2020
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam,AP

                                    My username - prade2007046

                                    My query was i did wrong kyc with my wife adhar details as rummy account was mine and by mistakenly given her and it showing kyc blocked showing existing details already with other account

                                    Hence i want to revise the documents with my bank details and adhar but it asking to contact customer care

                                    Moreover night my closing rummy balance was 555 something but in the morning it showing 304, deduction of 255 observed.

                                    Pls help me out in both the issue

                                    1. Kyc blocked - i[censored]nblock will revise the documents
                                    2. Amount of 255 deducted

                                    Regards

                                    Pradeep. K
                                    [protected]
                                    +3 photos
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 14, 2020
                                    RummyCircle.com Customer Care's response
                                    Hi,

                                    Please note that your RummyCircle account "prade2007046" is already active. We request you to please upload your KYC documents in the name of Pradeep Kumar in order to do KYC verification.
                                    Also, our systems detected that on a few Rummy games played on[protected], you have collided with another player "deep2104199" to gain an unfair advantage, which is in violation of our terms of service.
                                    RummyCircle is committed to providing a fair and secure playing environment to all its players and has systems that help detect any unfair practices. Tournament/Match ID:[protected] and amount of Rs.<255> has been captured from your account which you gained by colluding with the other player.
                                    For any further assistance, do write back at [protected]@rummycircle.com.
                                    Regards,
                                    Team RummyCircle.
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                                      Prasanth7227
                                      Jul 14, 2020
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                                      Plz unblock my rummy circle account my. Favorite cash game not playing in fair play unblock my account
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Hi!

                                      We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                      Regards,
                                      Team RummyCircle.
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