Hi,
Am using rummy circle account for past 1 month (Account name sumathi1972) registered with the email [protected]@gmail.com, till yesterday night i was playing cash games and withdrawing the winning amounth without any issues, yesterday night i have deposisted cash and won around 30k and i gave withdrawal request, all of sudden rummy circle team has been blocked my account and rejected my withdrawal request, i have, sent an email for the same but no response, rummy circle is one of the cheating application which allow customers to add a cash but once win the match they blocked the account for xy reasons and not allowing customers to withdraw the cash. Pleease help me to get my money which is in rummy circle account 28 thousand.
Aug 13, 2021
Complaint marked as Resolved
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2020
RummyCircle.com Customer Care's response Hi!
We have already activated your account with the user name sumathi1972. Also it indicates that we have processed your withdrawal request from our end with your new updated bank account details.
Regards,
Team RummyCircle
Greetings from RummyCircle!
As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed. For any further queries, you can email us at [protected]@rummycircle.com.
Warm Regards,
Team RummyCircle.