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RummyCircle.com Complaints & Reviews

www.rummycircle.com

3.3

Updated: Mar 19, 2026

Complaints 2516

Resolved

1583

Unresolved

933

Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍

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RummyCircle.com reviews & complaints page 70

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Hi sir i can not play case game due to my account close for security reason even not show my account balance pls help me.
Thank you.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 17, 2020

Verified Support

Dear Player,

Greetings from RummyCircle!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.

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My account automatically got closed without any prior intimation. Also my withdrawal request of 9609 from that account is still pending. I haven't received my withdrawal money.

Please look into the issue and revert fast else i have to file cheating complaint

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 17, 2020

Verified Support

Dear Player,

Greetings from RummyCircle!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.

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Address: Syam, Kerala, Trivandrum

This rummy site is unfair and doing mal - practice.. Now a day it has been noticed that kerala treasury dept. Person played and lost 75 lakhs indian money. I am also saying i have also loss about 60000 indian money playing this game.. So... Do not play this game.. This game is fabricated to earn money from the poor..

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Hi,

I have added cash of Rs 200 in my rummy circle account and the amount got debited from my card but it's not reflecting in my rummy circle account. Please help me with this. Thanks.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 13, 2020

Verified Support

Dear Player,

Greetings from RummyCircle!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.

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Address: 7/78 west pillaiyar street

Im playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 1861.40 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is mahi2503467. My email id is [protected]@gmail.com

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 13, 2020

Verified Support

Dear Player,

Greetings from RummyCircle!

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

Regards,
Team RummyCircle

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Address: 7/78 west pillaiyar street

Im playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 1861.40 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is mahi2503467. My email id is [protected]@gmail.com

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Address: 7/78 west pillaiyar street

Im playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 955.94 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is prba2882601. My email id is [protected]@gmail.com

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 13, 2020

Verified Support

Dear Player,

Greetings from RummyCircle!

We request you to kindly provide a copy of the bank passbook on email for verification. Please note that the Bank Account Number and the Account name should match that registered with RummyCircle.

For more information, you can write at [protected]@RummyCircle.com.

Regards,
Team RummyCircle

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Address: 7/78 west pillaiyar street

Sir im playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 21275.15 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is ragus2914262. My email id is [protected]@gmail.com

Kyc not verfied and withdraw option not view in my accont

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 13, 2020

Verified Support

Dear Player,

Greetings from RummyCircle!

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

As we have closed your RummyCircle account, we have already transferred your balance amour of Rs. 21275 into your bank account.

Regards,
Team RummyCircle

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Amount debited but credit does not reflect in my rummy circle account... Evey time i faced that problem

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 13, 2020

Verified Support

Dear Player,

Greetings from RummyCircle!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.

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My rummy circle id number is ace519995. My users name is given prasant reddy. As per my documents my real name is pandappaguda r dadagoudar. Kindly help me out withdraw my money by changing my name prasant reddy to pandappaguda r dadagoudar. Thanks

ClassicRummy.com customer support has been notified about the posted complaint.

Aug 11, 2020

Updated by Pandu Gouda My rummy circle id number is ace519995. My users name is given prasant Reddy. As per my documents my real name is Pandappaguda R Dadagoudar. Kindly help me out withdraw my money by changing my name prasant Reddy to Pandappaguda R Dadagoudar. Thanks

My money withdrewal problem due to name mismatch
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Address: 4-1-103a college road uthamapalayam

You cannot play cash games or do cash transactions on this account

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 12, 2020

Verified Support

Dear Player,

Greetings from RummyCircle!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Warm Regards,
Team RummyCircle.

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There is any possibilities to re open my rummy account
User id is jayesh2108ka

It says you can't play cash games
Please do me faver
I love to play rummy online

May 13 2020 a mail sent by you with paytm qr code for doposite cash
I pay 10000 through this qr code and still not deposit in my account.

My humble request to you
Please solve this problem

Aug 13, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please note that we have reviewed your game played. Subsequently, it was found that you colluded with another player and gained an unfair advantage resulting in wining by unfair means. Since it is a gross violation of our terms and services and that we are committed to providing a fair and secure playing environment to all our players, we have decided to close your account < jayesh2108ka >.

Please feel free to write back in case of any questions. We will be more than happy to assist you. For more information, you can write at [protected]@RummyCircle.com.

Warm Regards,
Team RummyCircle.

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Address: Mombai

I playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is ranimoorthy. My email id is [tmoorthy247]@gmail.com

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 12, 2020

Verified Support

Dear Player,

Greetings from RummyCircle!

As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed. For any further queries, you can email us at [protected]@rummycircle.com.

Warm Regards,
Team RummyCircle.

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I uploaded all documents until now verification not done

RummyCircle.com customer support has been notified about the posted complaint.

Aug 07, 2020

Updated by Janani Ravi I am not to play

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 7, 2020

Verified Support

Hi!

We regret any inconvenience caused. Please share with us your username and registered email address details via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.

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Hi,

Am using rummy circle account for past 1 month (Account name sumathi1972) registered with the email [protected]@gmail.com, till yesterday night i was playing cash games and withdrawing the winning amounth without any issues, yesterday night i have deposisted cash and won around 30k and i gave withdrawal request, all of sudden rummy circle team has been blocked my account and rejected my withdrawal request, i have, sent an email for the same but no response, rummy circle is one of the cheating application which allow customers to add a cash but once win the match they blocked the account for xy reasons and not allowing customers to withdraw the cash. Pleease help me to get my money which is in rummy circle account 28 thousand.

Aug 13, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2020

RummyCircle.com Customer Care's response Hi!

We have already activated your account with the user name sumathi1972. Also it indicates that we have processed your withdrawal request from our end with your new updated bank account details.

Regards,
Team RummyCircle

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F

fishing club bahrain

Aug 12, 2020

Contact me whatapp i will help you [protected]

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At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my relative rummy account. I didn't know the rule. Now i have given same account and same kyc so kyc is blocked i can't sumbit new account. Kindly help me so that verification may complete first. So kindly solve problemm

RummyCircle.com customer support has been notified about the posted complaint.

Aug 04, 2020

Updated by mahan2020 ID is Aishuwilliam

Aug 07, 2020

Updated by mahan2020 waiting for KYC upload

Aug 07, 2020

Updated by mahan2020 hello... no response still

Verified Support

Aug 07, 2020

RummyCircle.com Customer Care's response Hi,

Please note that your name does not match with the document received. Hence, we request you to provide the document on your name only in order to complete your KYC verification.

Regards,
Team RummyCircle

Aug 08, 2020

Updated by mahan2020 how to upload my new kyc documents

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I request you to send me the details how can I change my date of birth. Unfortunately during the time of registration I have entered the wrong date of birth and I have added the cash to my account also I.e 2000 rupees now I was unable to play the cash games due to wrong date of birth it is showing to contact custmercare so please say I can I edit my date of birth .My username vinod3385000
my actual date of birth is 21/08/1990
Entered date is 13/01/2004

or refund my money

Aug 13, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2020

RummyCircle.com Customer Care's response Hi!

Your KYC has been rejected. We regret to inform you that you need to be at least 18 yrs of age in order to play cash games on Rummycircle.com. Hence, we have blocked your Rummycircle account.
We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.

Regards,
Team RummyCircle

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N

naga.ap51999

from Virudhachalam, Tamil Nadu

Sep 9, 2022

I request you to send me the details how can i change my date of birth unfortunately during the time of registration i have enter the wrong date of birth now i was unable to play cash games due to wrong date of birth it is showing to contact customer care so please say i can edit my edit date of birth.
My
Usernam:-naga.ap51999
My actual date of birth is :-12/03/1985
Wrongly entered date is :-12/03/2020

Kindly rectify the issue

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Address: Karera

I request you to send me the details how can i change my date of birth. Unfortunately during the time of registration i have entered the wrong date of birth and i have added the cash to my account also i. E 200 rupees now i was unable to play the cash games due to wrong date of birth it is showing to contact custmercare so please say i can i edit my date of birth. My username hggau3372646
[protected]@gmail.com my actual date of birth is 08/06/1976
Entered date is 03/06/2020

Aug 6, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2020

RummyCircle.com Customer Care's response Hi!

We have done the needful and updated your date of birth as per your document. You should be able to play cash games now.

Regards,
Team RummyCircle

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I don't understand why blocked my rummy circle account. Please tell me actual reason of account blocked. If you solved my issue really thankful. My i'd - sanji3142555

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 2, 2020

Verified Support

Hi!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.

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Address: Number 48 sanmugam Street anakaputhur Chennai 600070

Website: Change my name

I have changed my personal account name by mistake have you help me change my name

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Aug 2, 2020

Verified Support

Hi!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.

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